Body & structureInterior & seats
Filed Feb 21, 2018
TL* THE CONTACT OWNS A 2007 BMW 750LI. UPON EXITING OR ENTERING THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO LATCH AND CLOSE CORRECTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V382000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO BMW OF ARLINGTON (1105 E LAMAR BLVD, ARLINGTON, TX 76011, (817) 461-9222) TO BE SERVICED PER THE RECALL, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT CALLED THE SERVICE TECHNICIAN AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED IN ACCORDANCE WITH THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
- NHTSA ID
- 11074171
- Incident
- Jan 17, 2018
- Mileage
- 70,000 mi
Body & structure
Filed Jul 31, 2017
TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR SWUNG OPEN WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL IN AN EFFORT TO STOP HIS CHILD FROM FALLING OUT OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. NEILO BMW OF SACRAMENTO, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
- NHTSA ID
- 11011739
- Incident
- Aug 31, 2015
- Mileage
- 80,000 mi
Body & structure
Filed Jul 19, 2017
DOOR WILL NOT CLOSE ON THE FRONT DRIVER AND PASSAGE SIDE, DRIVING DOWN THE STREET AND THE DOOR FLEW OPEN HAD IT NOT BEEN FOR MY SEAT-BELT I COULD HAVE FALLEN OUT, VERY FRIGHTENING TO HAVE OTHER CARS DRIVING BESIDE ME AND THE DOOR OPENED LIKE THAT AND IT WILL NOT LOCK PERIOD NO WAY TO SECURE VEHICLE. I WAS TOLD BY THE DEALERSHIP THEY HAD NOT RESOLUTION, NO WAY TO REPAIR IT IS UNKNOWN TO ME WHAT IS CAUSING THIS PROBLEM BUT THERE IS A RECALL. I WAS TOLD TO CALL BMW NATIONAL SO I DID AND SPOKE WITH KALA AT 800-831-1117 EXT 8561, SHE PROVIDED A NUMBER WITH EXT TO GIVE TO THE DEALERSHIP. I SPOKE WITH JAY AT THE DEALERSHIP 713-597-7895. THE RECALL NUMBER IS
- NHTSA ID
- 11006414
- Incident
- Jul 11, 2017
- Mileage
- 89,000 mi
Body & structureInterior & seats
Filed Jan 5, 2017
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH WHEN CLOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 05/09/17*LJ UPDATED 08/30/2017*JS
- NHTSA ID
- 10939990
- Incident
- Jan 5, 2017
- Mileage
- 130,000 mi
Body & structureInterior & seats
Filed Mar 21, 2016
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCK WAS DEFECTIVE. THE DRIVER'S DOOR OPENED WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER; HOWEVER, THE CONTACT WAS UNABLE TO SHUT THE DOOR TIGHTLY. THE DEALER ADVISED THAT A DIAGNOSTIC NEEDED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
- NHTSA ID
- 10850697
- Incident
- Mar 19, 2016
- Mileage
- 99,000 mi
Body & structure
Filed Feb 13, 2016
ON MY WAY TO WORK THE DOOR DISENGAGED AND OPENED ON ME, VERY SCARY AND DANGEROUS, I FOUND INFO ON RECALL CAMPAIGN 12V-504 SOFT CLOSE AUTOMATIC FUNCTION......CALLED SOME LOCAL DEALERS ABOUT THE ISSUE NOT ONLY DO I RECEIVE VAGUE RUN AROUND REPLIES STATING 1ST THE CAR DOESNT MATCH RECALL THEN AFTER I SHOW THEM THE PAPER ALL OF A SUDDEN THE CAR WAS CALLED IN ALREADY AND FIXED EVEN THO SAME ISSUE IS BACK BUT NOW UH OH WARRENTY IS OUT CANT DO ANYTHING, THIS IS PATHETIC THEY LOOK FOR ANY REASON TO COP OUT AND REFUSE TO EVEN INSPECT WITH OUT CHARGING $200 ! ITS UNNECESSARY TO HAVE TO PAY $200 TO TELL ME THE DOOR IS BROKEN I CAN SEE THAT. I COULD HAVE GOTTEN SERIOUSLY HURT OR WORSE DIED DRIVING THE CAR LIKE THIS AND BMWS ENTHUSIASTIC ATTEMPTS TO LOOK FOR ANY EXCUSE TO REFUSE REPAIR IS SICKENING. MY CAR DRIVERS DOOR DOESNT CLOSE I TELL BMW DEALER MY CAR MATCHS YEAR MAKE MODEL AND DEFECT SPECIFICALLY MATCHING RECALL, IT SAYS IN RECALL NOT TO DRIVE LIKE THAT ! , SERVICE ADVISOR PERSON LITTERALLY LOOKED AT COMPUTER LOOKED BACK AT ME AND SAID THE COMPUTER SAYS YOUR CAR GOT INSPECTED FOR RECALL ALREADY, BUT ODDLY COULDNT TELL ME WHERE IT WAS FIXED WHICH DOOR MALFUNCTIONED OR HOW IT WAS REPAIRED. NO RECIEPT RE PRINT NO HELPFUL INFO AT ALL JUST IDK ITLL BE $200 TO INSPECT AND WE CLOSE EARLY TODAY THEN SAID HAVE A NICE DAY GOOD LUCK, THEY LET US DRIVE OFF IN THAT NASTY CONDITION COULDNT SAY WHO WHAT WHERE THE CAR WAS ALREADY SEEN FOR RECALL JUST THAT I WAS SCREWED AND CAR 1ST DIDNT MATCH RECALL THEN CHANGED TO WAS CALLED IN FOR RECALL BUT NO ASSISTANCE FOR WHEN SYPMTON RE APPEARED. JUST A "DID YOU MAKE APPOINMENT?" HAVE YOU PURCHASED HERE BEFORE?" "WE ARE BUSY TODAY AND CLOSING SOON" HOW CONVEINT FOR BMW, NOT SO MUCH FOR ME AND MY FAMILY THO, NO CONCERN FOR CUSTOMER SAFETY AT ALL.......
- NHTSA ID
- 10826019
- Incident
- Feb 11, 2016
- Mileage
- 120,091 mi
Body & structure
Filed May 8, 2015
TL* THE CONTACT OWNS A 2007 BWM 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO CLOSE SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
- NHTSA ID
- 10715321
- Incident
- May 7, 2015
- Mileage
- 50,000 mi
Body & structureElectrical
Filed Apr 30, 2015
MY VEHICLE HAS A DRIVERS SIDE DEFECTIVE DOOR LATCH LEAVING THE DOOR TO OCCASIONALLY NOT CLOSE PROPERLY AND UNEXPECTEDLY OPEN. THIS IS A CRITICAL VEHICLE COMPONENT THAT IS NOT SERVING ITS PURPOSE CAUSING POTENTIAL LOSS OF VEHICLE CONTROL OR INJURY TO PERSONS INSIDE AND OUTSIDE THE VEHICLE. DUE TO EXTREMELY POOR DESIGN MY VEHICLES NAVIGATION/AUDIO COMPONENTS ARE INOPERABLE. LEAKAGE OF FLUID FROM THE TRUNK HYDRAULIC SHOCK DOWN ONTO THE NAVIGATION SYSTEM HAS RESULTED IN WIRING SYSTEM PROBLEMS THAT MAY RESULT IN FIRE AND OR LOSS OF LIGHTING. I HAVE MAINTAINED MY VEHICLE SINCE PURCHASE WITH THE MOST ATTENTIVE AND PRESTIGIOUS SERVICE. I AM EXTREMELY CONCERNED AND DISAPPOINTED THAT I AM HAVING THESE SAFETY AND POOR DESIGN PROBLEMS DUE TO BMW DEFECTS AND FLAWS. LAST WEEK I CALLED BMW OF NORTH AMERICA REGARDING THESE 2 SAFETY ISSUES. I WAS ADVISED TO TAKE IT TO BY BMW SERVICE CENTER FOR INSPECTION AND CONTACT THEM UPON DOING SO. YESTERDAY I CONTACTED THEM IN AN ATTEMPT TO FORWARD THE DIAGNOSIS/ACTION PLAN AND TO MY SURPRISE NOT ONLY WAS I REFUSED THE RIGHT TO FORWARD THE PAPERWORK BUT WAS ALSO REFUSED ANY REMEDY BY BMW. *TR
- NHTSA ID
- 10713877
- Incident
- Apr 15, 2014
- Mileage
- 95,000 mi
Body & structureInterior & seats
Filed Oct 6, 2014
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK. THE DOOR HAD TO BE HELD CLOSED WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
- NHTSA ID
- 10641797
- Incident
- Oct 3, 2014
- Mileage
- 45,000 mi
Body & structure
Filed Mar 13, 2014
DRIVER DOOR OPENED WHILE DRIVING DOWN THE HIGHWAY. *TR
- NHTSA ID
- 10569129
- Incident
- Mar 12, 2014
- Mileage
- 57,246 mi
Body & structure
Filed Dec 5, 2013
THE DRIVER DOOR WILL NOT LATCH. IT CAME EQUIPPED WITH COMFORT ACCESS AND SOFT TOUCH DOORS. THE FRONT DRIVER DOOR DID NOT LATCH PROPERLY WHEN CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. I WAS ADVISED THAT THE DOOR LOCK ACTUATOR AND OUTER HANDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. *TR
- NHTSA ID
- 10554997
- Incident
- Nov 25, 2013
- Mileage
- 75,269 mi
Body & structureInterior & seats
Filed May 10, 2013
OWN A 2007 BMW 750LI. I STARTED HAVING PROBLEMS WITH MY DRIVER SIDE DOOR SEVERAL WEEKS AGO. MY DRIVER DOOR WOULD NOT SHUT. YESTERDAY, I WAS AT THE WORK, WENT BACK TO MY CAR, USED THE REMOTE AND THE DOOR OPENED. GOT INTO MY CAR AND MY DOOR WOULD NOT SHUT. I TRIED TO USE THE AUTOMATIC LOCK AND IT DID NOT WORK. I USED THE KEY ON THE DRIVER SIDE AND WAITED UNTIL I HEARD IT CATCH, THIS REENGAGED MY LOCK SO I WAS ABLE TO CLOSE THE DOOR. UPDATE COMP CODE TO LATCHES/LOCKS/LINKAGES. VERY DANGEROUS NOT HAVING THE DOOR LOCK. NEED TO BE A GENERAL RECALL ON THIS DEFECT. *TR
- NHTSA ID
- 10511431
- Incident
- May 1, 2013
- Mileage
- 48,750 mi
Body & structure
Filed Nov 9, 2012
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WOULD ERRONEOUSLY OPEN WHEN MAKING A TURN. THE CONTACT STATED THAT THE SOFT DOOR CLOSE SYSTEM FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS CONFIRMED THAT THE SOFT CLOSE AUTOMATIC OPTIONS FAILED, BUT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V504000(LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 98,000. UPDATED 4/22/13 *CN THE CONSUMER STATED THE DRIVER'S SIDE SOMETIMES WOULD NOT LATCH. THE SOFT CLOSE DOES NOT WORK, INTERMITTENTLY. UPDATED 05/14/2013 *JS
- NHTSA ID
- 10483808
- Incident
- Sep 7, 2010
- Mileage
- 78,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.