RoadVitals

2012 BMW 750XI Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 1, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 1, 2018

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2012 BMW 750XI. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

EnginePowertrain (other)
Filed Nov 1, 2018

ENGINE FAILURE (WITH ONLY 60K MILES ON IT) WHILE DRIVING AT 70MPH WITHIN MINUTES OF WARNING LIGHT SAYING 'DRIVETRAIN MALFUNCTION'. THE ENGINE SHUT OFF, CAR WENT INTO NEUTRAL AND I HAD TO MANUALLY STEER AND BRAKE TO GET TO THE SIDE OF THE FREEWAY. WITHIN MINUTES, THE BATTERY DIED, SO I COULDN'T EVEN PUT THE CAR INTO NEUTRAL TO GET IT ONTO THE FLATBED TOW TRUCK. I EVENTUALLY WAS ABLE TO GET IT TOWED TO THE DEALER WHERE I BOUGHT IT CPO IN 2015 AND HAVE HAD IT SERVICED (I HAD EVEN HAD IT SERVICED THERE 3 WEEKS BEFORE THIS INCIDENT). THE ENGINE HAD RECEIVED THE "CUSTOMER CARE PACKAGE" IN 2015, AND I'VE ONLY HAD IT SERVICED THROUGH BMW DEALERS. 3 DAYS AFTER I HAD THE CAR TOWED TO THE DEALER, THE SA TOLD ME THERE WAS A COMPLETE ENGINE FAILURE AND THEY WOULD REPLACE THE ENGINE. IT'S BEEN THERE FOR 4 MONTHS NOW, WAITING FOR A NEW ENGINE, AND THE MANAGER OF THE SERVICE DEPARTMENT CAN'T PROVIDE AN ESTIMATE ON WHEN THE NEW ENGINE WILL ARRIVE. I CONTACTED BMW NA, AND THEY WERE ALSO UNABLE TO TELL ME WHEN A REPLACEMENT ENGINE COULD BE EXPECTED. I'M NOT EVEN SURE I WANT A REPLACEMENT ENGINE THAT HAS THE POTENTIAL TO FAIL AGAIN.

NHTSA ID
11144778
Incident
Jul 8, 2018
Mileage
60,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .