2003 BMW 760LI

In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770

In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat

THE HIGH PRESSURE FUEL PUMPS FAIL WHICH CAUSE THE CAR TO STALL AND CUT OFF WHILE DRIVING. IF YOU TURN THE CAR OFF AND ION IT MAY START BACK UP AND RUN AGAIN, BUT IT WILL CONTINUE TO STALL AND CUT OFF. BMW KNOWS THIS IS A KNOWN ISSUE AND SAYS BOT HIGH PRESSURE FUEL PUMPS NEED TO BE REPLACED AT $2700 A PIECE. MY VEHICLE HAS 90,000 MILES ON IT.

NHTSA ID

11099383

Incident

Apr 14, 2018

Mileage

90,000 mi

DRIVING AT 75MPH MY CAR STALLED AND THE STEERING BECAME STIFF. I BARLEY MADE IT OUT OF THE FAST LANE DURING HEAVY TRAFFIC AND OTHER CARS FLYING PAST ME AT 75/80 MPH. CAR STARTED BACK UP AND I PULLED OFF 1/4 MILE LATER IT STALLED AGAIN. I WAS IN THE SLOW LANE (STILL GOING 75MPH ) AND THE CAR STALLS AGAIN. I CALLED A TOW TRUCK AND HAD IT TOWED TO MY MECHANIC. MY MECHANIC CALLS ME AND SAYS ITS YOUR HIGH PRESSURE FUEL PUMP. I JUST HAD ONE OF MY HPFP FAIL LAST YEAR NOW THE OTHER SIDE FAILED. THIS IS A KNOW ISSUES WITH BMW V12 ENGINE. JUST GOOGLE BMW 760LI HPFP. THERE IS A YOUTUBE VIDEO WITH WHAT FAILED IN THE PUMP. THERE ARE ALSO NUMEROUS ONLINE COMMUNITY'S THAT HAVE PICTURES OF THERE FAILED PUMPS. BMW BUMPS THE PRICES OF THESE PUMPS TO 2,500 DOLLARS A PIECE. THIS IS A SAFETY ISSUE JUST LIKE ON THE 3 AND 5 SERIES THERE JUST AREN'T ENOUGH V12S PRODUCED FOR THIS TO BE A MAJOR RECALL LIKE ON THE 5 SERIES. BMW SHOULD GIVE THESE PUMPS A LONGER WARRANTY. *TR

NHTSA ID

10654898

Incident

Nov 1, 2014

Mileage

56,000 mi

WAS DETERMINED BY VOB BMW THAT ONE OR BOTH FUEL PUMPS IS DEFECTIVE IN THE CARS ENGINE. THE CAR HAS LESS THAN 50K MILES. BMW IS PROVIDING NO ASSISTANCE WITH THIS ISSUE, I FIND THIS UNBELIEVABLE DUE TO THE SELLING PRICE OF THIS VEHICLE. REPAIR COST IS ESTIMATED AT SIX THOUSAND DOLLARS. BMW STATES THAT THE CURRENT DEFECTIVE FUEL PUMPS WILL BE REPLACED WITH THE SAME EXACT PARTS THAT EXIST IN THE CAR, WITH A 90 DAY WARRANTY. I AM TERRIFIED TO PUT THE CASH INTO THE VEHICLE FOR THE NEW PUMPS TO FAIL AFTER 40K MILES AS WELL. THIS ISSUE NEEDS TO BE INVESTIGATED, THIS CAR IS IN IMMACULATE CONDITION & SHOULD NOT HAVE HAD THIS ISSUE AT ALL... *TR

NHTSA ID

10638110

Incident

Mar 14, 2014

Mileage

43,000 mi

MY BMW HAS BEEN HAVING ISSUES SINCE AROUND 40,000 MILES AND I FINALLY JUST FOUND OUT THAT THE HIGH PRESSURE FUEL PUMPS NEEDED TO BE REPLACED. IT SEEMS TO BE HAPPENING TO ALL OF THE 760 BMW'S AT AROUND 40-50K MILES. BMW IS TAKING NO RESPONSIBILITY FOR THIS. ALL YOU HAVE TO DO IS TYPE IN 2003, 2004 OR 2005 760LI BMW AND THE FIRST THING THAT POPS UP IS THE HPFP. THAT SHOULD GIVE YOU AN IDEA OF HOW MANY OF THESE CARS ARE HAVING THIS ISSUE. THERE AREN'T MANY OF THESE MADE AND IT SEEMS LIKE MOST OF THEM ARE HAVING THIS ISSUE. BMW ENDED UP HAVING TO DO A RECALL FOR THERE NEXT MODELS FOR THE FUEL PUMPS AND IT LOOKS LIKE OUR MODELS SHOULD HAVE BEEN RECALLED TOO. THE REPLACEMENT COST ON THESE PARTS ARE $4K PER HPFP AND THERE ARE 2 IN THE 760'S. *TR

NHTSA ID

10493182

Incident

Dec 7, 2012

Mileage

40,000 mi

USED CAR PURCHASE. WITHIN 30 DAYS OF PURCHASE 760LI BEGAN TO HAVE PROBLEMS STARTING. ONCE STARTED, IDLE WAS ROUGH. JUMPED BETWEEN 0 AND 1K RPMS WHILE IN PARK. WHILE DRIVING CAR AT APPROX 20-25 MPH CAR ENGINE STALLED (*UNKNOWN TO DRIVER AS IT IS A QUIET RUNNING ENGINE/OCCUPANT CAB). POWER STEERING WAS LOST AND THE DRIVER NEEDED TO HARD CRANK THE STEERING WHEEL IN ORDER TO PULL OUT OF TRAFFIC AND ONTO ROADSIDE SAFETY. THIS BEGAN TO OCCUR REPEATEDLY AND UNEXPECTEDLY ON EVERY OCCASION THE CAR WAS DRIVEN. THIS CAR IS A DEATHTRAP!! BMW TOUTS IT AS THEIR FLAGSHIP VEHICLE. SINCE PURCHASING THE CAR I AM NOT ABLE TO DRIVE IT AND NO LONGER FEEL SAFE PLACING MY FAMILY IN THE CAR. THIS CAR SHOULD BE TAKEN OFF THE ROAD AND BMW SHOULD BE FINED FOR NOT PLACING A RECALL ON THIS VEHICLE/PART. THE ONLY REASON INJURY OR CRASH DID NOT OCCUR IS DUE TO THE QUICK REACTION OF MYSELF WHILE DRIVING. *TR

NHTSA ID

10472112

Incident

May 15, 2012

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2003 BMW 760LI. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 15 MPH. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL DURING THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE LOCAL MECHANIC PERFORMED A TUNE-UP AND CHECKED TO SEE IF WATER WAS IN THE FUEL SYSTEM. THE FAILURE CONTINUED. THE CONTACT STATED THAT THE COMPUTER WAS THE CAUSE OF THE FAILURE, NOT THE FUEL SYSTEM. THE FAILURE MILEAGE WAS 57,000.

NHTSA ID

10438576

Incident

Nov 4, 2011

Mileage

57,000 mi

TL* THE CONTACT OWNS A 2003 BMW 760LI. WHILE DRIVING AT SPEEDS OF 25 MPH, THE CHECK ENGINE AND ENGINE COOLANT SERVICE LIGHTS ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR UNKNOWN REPAIRS BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER YET THE CHECK ENGINE AND ENGINE COOLANT SERVICE LIGHTS REMAINED ILLUMINATED. THE DEALER INFORMED THE CONTACT THAT THEY DID NOT KNOW HOW TO CORRECT THE FAILURE. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 53,170 AND THE CURRENT MILEAGE WAS 54,000.

NHTSA ID

10329692

Incident

Jan 21, 2010

Mileage

53,170 mi

The basic conditions for initializing the power windows are not met.

Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

Component-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's front and rear air suspension strut assemblies (item # 1 Front and # 2 Rear, shown) to: 8 years/80,000 miles, as determined by the vehicle's original in-service date. Other air suspension system-related components/issues are excluded from this coverage. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: