RoadVitals

2018 BMW G310 Gs

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 25, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 14, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2018 BMW G310 Gs, most frequently naming the body & structure and electrical categories. 2 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V593000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Aug 14, 2019
5,938 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2019 C 400 X, 2018-2020 G 310 GS, and 2017-2020 G 310 R scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.
The risk: A sticking or dragging brake could affect braking performance, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will replace the front and rear brake calipers, free of charge. The recall began March 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
18V408000

STRUCTURE:FRAME AND MEMBERS; STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND

Jun 15, 2018
2,376 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2017-2018 BMW G310R and 2018 BMW G310GS motorcycles. Over time, repeated use and loading of the side stand could cause damage to the side stand and the motorcycle's frame.
The risk: Damage to the side stand and/or frame may result in the motorcycle unexpectedly falling over while it is stationary, increasing the risk of injury.
The remedy: BMW will notify owners, and dealers will inspect the frame, installing a reinforcement plate and new side stand, or the frame will be replaced if necessary, free of charge. The recall began on September 21, 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Sep 25, 2022

Operating vehicle at 35 mph battery light flashing and motorcycle died. The battery was replaced a week before.I tried to restart and the instrument panel wouldn't show anything. I bike didn't restart. I checked battery cables everything tight.

NHTSA ID
11486312
Incident
Sep 25, 2022
Body & structure
Filed Aug 17, 2018

TL* THE CONTACT OWNS A 2018 BMW G310 GS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V408000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FREEDOM POWERSPORTS HUNTSVILLE (12401 MEMORIAL PKWY SW, HUNTSVILLE, AL 35803, (256) 829-5507) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *DT CONSUMER STATED THE KICKSTAND FAILED AND BROKE OFF THE MOTORCYCLE WHEN DISMOUNTING. KICKSTAND SAFETY FEATURE PREVENTS OPERATION OF VEHICLE WHILE STAND IS DISCONNECTED. MOTORCYCLE IS UN-USEABLE. STAND BROKE ON AUGUST 18, 2018. UPDATED 10/26/18*JB

NHTSA ID
11120721
Incident
Aug 17, 2018
Mileage
880 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

MC610721

ELECTRICAL SYSTEM

Workshop installation guide "Installing heated grips" not yet available in AIR. Installation instructions have been modified due to updated wiring harness routing and arrangement.

MC64011504

ENGINE; EQUIPMENT

Ticking noises from the cylinder hood.

MC64011504

ENGINE; EQUIPMENT

Ticking noises from the cylinder hood.

MC0000517

ENGINE AND ENGINE COOLING

Changing of the drive chain set is presently prescribed at 12,000 mi. in the maintenance schedule for BMW Service for the K02 and K03 models. A change at this stage may not be required. Thus the maintenance work "Changing the chain set" will be replaced by the maintenance work "Checking and lubricating the chain drive" as in the case of other models with chain drive.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW G310 Gs by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024000—
2023000—
2022000—
2021000—
2020010—
2019110—
2018Viewing220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.