2015 BMW I3 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2015 BMW I3, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Steering1525.9%
- Body & structure712.1%
- Airbags712.1%
- Driver assistance610.3%
- Electrical610.3%
- Powertrain (other)46.9%
- Fuel system35.2%
- Engine35.2%
- Seat belts23.4%
- Visibility11.7%
- Brakes11.7%
- Interior & seats11.7%
- Suspension11.7%
- Tires & wheels11.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Power steering malfunctioned causing steering to be very stiff. This happened whenever the car exceeded about 25 MPH, and returned to normal at low speeds. The car wanted to veer out of the lane and required force to keep it in the lane. After turning the car off and back on, the car steering returned to normal. This event happens sporadically, about once a month. While the steering can be overpowered to keep the car on course, this can be very dangerous if you are not expecting it.
STEERING BECOMES LOPSIDED, IT'S LOOSE TO TURN ONE WAY, AND HARD TO TURN THE OTHER WAY, AS IF ONE OF THE FRONT TIRES IS FLAT. THE CAR WILL TEND TO VEER LEFT OR RIGHT, AND I HAVE TO PULL HARD ON THE STEERING WHEEL TO KEEP IT GOING STRAIGHT. THERE IS NO CONSISTENCY AS TO WHETHER IT VEERS LEFT OR RIGHT, AND THE DIRECTION CHANGES INTERMITTENTLY. THIS PROBLEM HAPPENS ALSO INTERMITTENTLY, SOMETIMES EVERY FEW DAYS OR EVERY COUPLE OF WEEKS. TURNING THE CAR OFF AND THEN BACK ON RESOLVES THE PROBLEM, BUT THEN THE SAME PROBLEM EVENTUALLY OCCURS AGAIN SOMETIME LATER. THIS IS MOST LIKELY A SOFTWARE ISSUE. THERE ARE MANY COMPLAINTS ABOUT THIS SAME BEHAVIOR ON I3'S ONLINE AND ON NHTSA WEBSITE. THIS IS CLEARLY A SERIOUS SAFETY ISSUE, AND BMW SHOULD ADDRESS IT RIGHT AWAY. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
When driving down the interstate the carbon fiber roof suddenly delaminated of its top layer causing the cars behind me to have to slam on the brakes as chunks of carbon fiber flew off the car. This is a known issue with the BMW carbon fiber roofs that is worse on the i3 because of instead of a weave it is forged carbon.
Carbon fiber roof is experiencing sun damage beyond what is normal.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
airbag failed. alert light went on. Had to be replaced.
I am the owner of my BMWi3. We live in a retirement community in Florida and it is the perfect vehicle for driving the short commutes of our daily activities. December 27, 2020 I ordered (from Amazon) SUNTUE Buckles Extender,Universal Fit for 7/8'' Metal Tongue, Extension Socket Connector with E11 Safety Certified -2 Pack. The purpose was to make it easier to fasten the seat belts. We are in our 70’s and it is difficult to reach down to fasten the belt. Our fingers are not as nimble as when we were young. I installed them in mid-January 2021 and a few days later the message appeared: “Driver restraint system malfunction. Continue wearing safety belt. Consult nearest service center.” Shortly after the warning appeared, I removed the extenders and thought the warning would go away. However, it continued to appear. After seeing the message for several months, I called BMW for an appointment to clear the message. September 23, 2021, I paid $160.10 for a diagnostic test, and the BMW Service Advisor told me the SRS – Airbag Driver Front: high resistance in driver airbag must be replaced. He assured me the problem is NOT related to the seat belt extenders. The advisor said the air bag would have to be ordered and gave an estimate of over $1,300. I had to sign papers stating the airbag is not safe. I searched on-line for other BMWi3 owners who have had similar experiences. I found that some other owners have had the airbag message. I then searched for “replacement of air bags” and was surprised to find that it is rarely necessary to replace the bags “because they won’t wear out.” My BMW has 35,600 miles; it is always garaged, and has not been in an accident, therefore, I do not understand what would cause my airbag system to indicate it must be replaced.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I was driving uphill on a winding, narrow highway, California State Route 18, when the range extender kicked in and I had a sudden loss of power. I could not maintain vehicle speed. It was terrifying. I was alone. I didn't know what to do. I turned on my hazard lights and I pulled over every time vehicles came up behind me.
THE ADAPTIVE CRUISE CONTROL (ACC) IN THE I3 IS SINGLE CAMERA BASED, AND WILL DEACTIVATE DURING A NUMBER OF CONDITIONS (SUCH AS DRIVING INTO DIRECT SUNLIGHT WHICH BLINDS THE CAMERA.) THIS IS A DESIGN LIMITATION, BUT NOT THE PROBLEM. THE PROBLEM IS WHEN ACC DEACTIVATES, THE CAR IMMEDIATELY GOES INTO FULL REGEN BRAKING WITHOUT WARNING. AT HIGHWAY SPEEDS THIS IS A SUDDEN AND SIGNIFICANT DECELERATION THAT POSES A SAFETY HAZARD (BEING REAR ENDED).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2015 BMW I3. The contact stated that after turning on the fan, there was plastic particles blowing out of the vents. The contact stated that the check engine warning light was illuminated. The contact stated that the particles were blowing out of the vents while activating the A/C or the heater. The contact stated that the failure became a recurring failure, and the vehicle was towed to the dealer. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the A/C compressor needed to be replaced. The vehicle was repaired. The contact stated that after the repair, the check engine warning light illuminated again. The contact had the vehicle towed back to the same dealer who diagnosed and determined that a component of the A/C system that cooled the electric hybrid battery needed to be replaced. The contact was advised by the dealer that the repair needed to be completed due to the risk of the battery overheating and catching on fire. The vehicle had been repaired; however, the contact was afraid of driving the vehicle. The manufacturer had been informed of the failure and the contact was advised that this was normal wear and tear of the hybrid battery system. The failure mileage was approximately 80,000.
What component or system failed or malfunctioned, and is it available for inspection upon request? What I am certain is that the car suddenly shutted down in the middle of the highway. After a deep inspection, the authorized dealer inspection states that there is a problem with the Electrical Motor Electronics (EME). They are telling me that the estimate for the repair is approximately $17,000. This is very similar to the symptoms reported on Recall Campaign 19v-310: Replacing The Electric Machine Electronics (EME) – 2018 BMW i3. How was your safety or the safety of others put at risk? I was in the middle of the highway and the car shut down. I had to rapidly get to the side in order to not be impacted by the people traveling behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by Autogermana (Authorized Dealer in Puerto Rico). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The car didn't have any alerts visible related to this problem as my best knowledge allows me.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I was driving uphill on a winding, narrow highway, California State Route 18, when the range extender kicked in and I had a sudden loss of power. I could not maintain vehicle speed. It was terrifying. I was alone. I didn't know what to do. I turned on my hazard lights and I pulled over every time vehicles came up behind me.
THE CAR SUDDENLY SLOWS TO 5MPH UNDER SOME CONDITIONS. THIS CAN BE EASILY AVOIDED BY RETURNING PROGRAMMING TO INTERNATIONAL. WHILE DRIVING MY CAR HOME IN WINTER IN RAIN I NEED TO HAVE HEAT, WIPER AND DEFROSTER ON. MY HOUSE IS IN HILLS. UNFORTUNATELY ON RETURN TRIP MY BATTERY IN WINTER IS DEPLETED AND THE ONBOARD GAS ENGINE GENERATOR IS UNABLE TO KEEP UP WITH HILL CLIMB AND NEEDED HEATING AND WIPER. THE CAR WILL DROP FROM 55MPH TO 5MPH WITHOUT WARNING. THERE IS NO AUTOMATIC FLASHER OR ANY OTHER ITEM TO WARN OTHER DRIVERS OF MY PROBLEM. PLEASE ASK BMW TO RE-FLASH PROGRAMMING TO ALLOW MY TO MAINTAIN GREATER THAN 5% BATTERY LIKE THE REST OF THE WORLD HAS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WHILE DRIVING THE CONSOLE HAD A MESSAGE: "DRIVETRAIN MALFUNCTION". I WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD BUT COULD ACCELERATE AFTER THE MESSAGE ON THE CONSOLE. VERY DANGEROUS SITUATION. NO WARNING, ONCE THE MESSAGE APPEARED ON THE CONSOLE THE CAR WOULD NOT ACCELERATE.
2015 BMW I3. CONSUMER WRITES IN REGARDS TO RANGE EXTENDER SAFETY RECALL. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE HAS HAD MULTIPLE RECALLS AND 2 LIGHTWEIGHT TIRES THAT HAVE RUPTURED EASILY. UPDATED 11/15/2017*JS THE CONSUMER STATED THE BATTERY IN THE VEHICLE WOULD RAPIDLY LOSE IT'S CHARGE. THE CONSUMER WAS ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
2015 BMW I3. CONSUMER WRITES IN REGARDS TO RANGE EXTENDER SAFETY RECALL. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE HAS HAD MULTIPLE RECALLS AND 2 LIGHTWEIGHT TIRES THAT HAVE RUPTURED EASILY. UPDATED 11/15/2017*JS THE CONSUMER STATED THE BATTERY IN THE VEHICLE WOULD RAPIDLY LOSE IT'S CHARGE. THE CONSUMER WAS ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
OUR CAR WOULD NOT MAKE IT UP THE HILL DURING A RAINSTORM ON THE HIGHWAY IN CAMARILLO, CA. IT WENT FROM 65 DOWN TO 45. IT HAPPENED TO US TWICE ON THIS TRIP. WE WERE USING THE RANGE EXTENDER. WE HAVE VIDEOS THE VEHICLE LOSING POWER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
SEAT BELT WILL NOT RETRACT. SEAT BELT JUST HANGS THERE.
SEAT BELT TWIST INTO THE RE-TRACTOR BACK OF THE SEAT AND CANNOT BE UNTWISTED BECAUSE THE TWIST REMAINS BEHIND THE SEAT FROM THE FLOOR TO THE TOP OF THE SEAT. TAKEN TO THE DEALER BUT THE DEALER DENIES THAT THIS IS POSSIBLE CLAIMING SOMEONE MUST HAVE MESSED WITH THEM INSTALLING THEM BACKWARDS. I HAVE ANOTHER ISSUE TOO WITH THE SEAT MAT ON THE PASSENGER SIDE THROWING AN ERROR MESSAGE WHERE THE AIRBAG WILL TURN OFF WITH A PASSENGER IN THE SEAT. DEALERSHIP CLAIMS IT'S DO TO MOISTER AND REFUSES TO FIX IT UNLESS PAY 1500 DOLLARS. THIS COMPONENT IS FAULTY BUT THEY ARE BLAMING ME AND I DID NOT SPILL ANYTHING INTO THE SEAT IT WAS PURCHASED THIS WAY. THIS COMPONENT SHOULD NOT FAIL SO EASILY EVEN IF THE SEAT WAS DAMP. SHOULD I HAVE TO PAY 1500 DOLLARS EVERY TIME SOMEONES BUTT SWEATS INTO MY SEAT? THAT'S RIDICULOUS. THE SENSOR WILL FAIL OVER BUMPS WITH A PASSENGER IN THE SEAT REGARDLESS OF SPEED. ONLY HEAVIER PASSENGERS OVER ABOUT 240 LBS TRIGGER THE ERROR.. IT WILL RESET ITSELF ONCE THE TRIP IS COMPLETED. BUT FOR THE DURATION OF THE TRIP THE PASSENGER WILL NOT BE PROTECTED FROM THE AIRBAGS IN THE EVENT OF COLLISION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2015 BMW I3. The contact stated that after turning on the fan, there was plastic particles blowing out of the vents. The contact stated that the check engine warning light was illuminated. The contact stated that the particles were blowing out of the vents while activating the A/C or the heater. The contact stated that the failure became a recurring failure, and the vehicle was towed to the dealer. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the A/C compressor needed to be replaced. The vehicle was repaired. The contact stated that after the repair, the check engine warning light illuminated again. The contact had the vehicle towed back to the same dealer who diagnosed and determined that a component of the A/C system that cooled the electric hybrid battery needed to be replaced. The contact was advised by the dealer that the repair needed to be completed due to the risk of the battery overheating and catching on fire. The vehicle had been repaired; however, the contact was afraid of driving the vehicle. The manufacturer had been informed of the failure and the contact was advised that this was normal wear and tear of the hybrid battery system. The failure mileage was approximately 80,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I TURNED ON THE CAR, OPENED THE GATE AND PUT THE CAR IN REVERSE. I PRESSED THE GAS PEDDLE LIGHTLY AND THE CAR FLEW OUT OF THE DRIVEWAY, HIT THE GATE, FLEW OUT INTO THE STREET AND HIT A PARKED CAR. DURING THIS TIME, THE CAR BRAKES NEVER WORKED. IT WAS AS IF THE GAS PEDDLE WAS STUCK AND THE BRAKES DID NOT WORK TO STOP THE CAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
SEAT BELT TWIST INTO THE RE-TRACTOR BACK OF THE SEAT AND CANNOT BE UNTWISTED BECAUSE THE TWIST REMAINS BEHIND THE SEAT FROM THE FLOOR TO THE TOP OF THE SEAT. TAKEN TO THE DEALER BUT THE DEALER DENIES THAT THIS IS POSSIBLE CLAIMING SOMEONE MUST HAVE MESSED WITH THEM INSTALLING THEM BACKWARDS. I HAVE ANOTHER ISSUE TOO WITH THE SEAT MAT ON THE PASSENGER SIDE THROWING AN ERROR MESSAGE WHERE THE AIRBAG WILL TURN OFF WITH A PASSENGER IN THE SEAT. DEALERSHIP CLAIMS IT'S DO TO MOISTER AND REFUSES TO FIX IT UNLESS PAY 1500 DOLLARS. THIS COMPONENT IS FAULTY BUT THEY ARE BLAMING ME AND I DID NOT SPILL ANYTHING INTO THE SEAT IT WAS PURCHASED THIS WAY. THIS COMPONENT SHOULD NOT FAIL SO EASILY EVEN IF THE SEAT WAS DAMP. SHOULD I HAVE TO PAY 1500 DOLLARS EVERY TIME SOMEONES BUTT SWEATS INTO MY SEAT? THAT'S RIDICULOUS. THE SENSOR WILL FAIL OVER BUMPS WITH A PASSENGER IN THE SEAT REGARDLESS OF SPEED. ONLY HEAVIER PASSENGERS OVER ABOUT 240 LBS TRIGGER THE ERROR.. IT WILL RESET ITSELF ONCE THE TRIP IS COMPLETED. BUT FOR THE DURATION OF THE TRIP THE PASSENGER WILL NOT BE PROTECTED FROM THE AIRBAGS IN THE EVENT OF COLLISION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
In the middle of driving, the coil spring on rear passenger side snapped. What happened to me today was exactly what the search result showed from the internet. And yet, when I put in my VIN # to your and BMW website, I got 0 recall for this VIN. Mine is 2015, what am I missing? Googel: Early BMW i3 models, particularly from the 2014-2016 production runs, have known issues with rear coil springs snapping, often due to corrosion or poor heat treatment. If your rear end sags, you hear a loud clank over bumps, or you notice a piece of metal resting near your rear tires, a broken spring is the likely culprit. Symptoms and inspection details include: The Snapping Point: The spring typically breaks at the very first or second coil from the bottom.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
2015 BMW I3. CONSUMER WRITES IN REGARDS TO RANGE EXTENDER SAFETY RECALL. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE HAS HAD MULTIPLE RECALLS AND 2 LIGHTWEIGHT TIRES THAT HAVE RUPTURED EASILY. UPDATED 11/15/2017*JS THE CONSUMER STATED THE BATTERY IN THE VEHICLE WOULD RAPIDLY LOSE IT'S CHARGE. THE CONSUMER WAS ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .