2016 BMW I3 Steering Problems

The contact owns a 2016 BMW I3. The contact stated while driving at various speeds, the steering wheel became difficult to maneuver. Additionally, the contact stated that after making a turn, the steering wheel failed to properly return to center. No warning lights were illuminated. The vehicle was taken to an independent mechanic however, the cause of the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.

NHTSA ID

11509547

Incident

Jan 16, 2023

Mileage

88,000 mi

Previously reported a steering incident no. 11438343. Dealer indidicated that there was a "bug in the software" and that the car would be entitled to a one time fix under extended warranty. Dealership worked on the issue and completed the warranty repair on 11/28/2021 and I picked up the vehicle. Upon starting the car, the steering felt "different". I turned right to exit the dealership and tried to straighten the car but the steering turned full left and I crossed into the opposite lane of traffic. I stopped, turned the wheel to center, let it go and it turned full left on its own. I shut the car off, restarted and steering was normal. Drove back to the dealership for them to complete the repair. Dealership reported that this has occurred once for them but they cannot get it to repeat so they are going to keep the car for a few days. I am concerned that they will consider this an out of warranty repair because they were clear that they would offer a "one time fix" for the known issue.

NHTSA ID

11438729

Incident

Oct 28, 2021

Vehicle experiences periodic loss of "power steering". Very difficult to steer or control. Steering does not re-center making control difficult. Steering is restored after shutting down the car for a few minutes. Dealership cannot find any faults or codes.

NHTSA ID

11438343

Incident

Oct 27, 2021

POWER STEERING FAILURE WHILE IN MOTION - OPERATING THE VEHICLE ON PUBLIC ROADWAY - MAKING IT DIFFICULT AND DANGEROUS TO NAVIGATE A TURN. NO WARNING LIGHTS APPEARED.

NHTSA ID

11404544

Incident

Mar 23, 2021

Mileage

50,600 mi

EVERY 3 TO 21 DAYS, MY STEERING PULLS HARD TO THE LEFT. THIS OCCURS ON FLAT ROADS ON DRY PAVEMENT. I HAVE TO PULL THE STEERING WHEEL HARD TO THE RIGHT TO KEEP THE VEHICLE GOING STRAIGHT AT CITY DRIVING SPEEDS (0-35 MPH). ON ONE OCCASION THIS OCCURRED WHILE ON THE FREEWAY DRIVING AT 70 MPH. TIRE PRESSURES ARE ALL WITHIN SPEC AND TIRES ARE IN GREAT SHAPE. AFTER STOPPING AND RESTARTING THE CAR, IT SOMETIMES WILL GO AWAY. IN LOOKING AT THE BMW RECALLS AND TECHNICAL NOTES, THEY HAVE NO SOLUTION TO THIS PROBLEM AND CALL IT A SOFTWARE ISSUE. THIS HAS HAPPENED TO ME AT LEAST 6 TIMES.

NHTSA ID

11361132

Incident

Sep 21, 2020

Mileage

33,400 mi

THE STEERING BECOMES HEAVY INTERMITTENTLY. SOMETIMES LIKE THERE IS NO STEERING ASSIST. ALSO WHEEL DOES NOT COME BACK TO CENTER AFTER TURNS. TYPICALLY ON COLDER DAYS AND DRIVING AT SLOW SPEED.

NHTSA ID

11289932

Incident

Dec 18, 2019

Mileage

28,000 mi

WHILE DRIVING STRAIGHT ON A TWO-LANE PAVED CITY STREET AT ABOUT 30 MPH THE STEERING BECAME HEAVY AND PULLED STRONGLY TO THE LEFT. CLEAR WEATHER, MODERATE TEMPERATURES. I STOPPED THE CAR AFTER A HALF MILE OR SO, SHUT IT OFF COMPLETELY THEN RESTARTED IT. THE PROBLEM WAS GONE. IT HAS NOT YET REAPPEARED. TIRE PRESSURES WERE ON THE LOW SIDE OF NORMAL. NONE WERE ABNORMALLY LOW AND THE TIRES WERE IN GOOD SHAPE. CAUSE IS UNKNOWN. DEALER HAD NO IDEA WHAT HAPPENED.

NHTSA ID

11265243

Incident

Sep 24, 2019

Mileage

21,000 mi

WHILE DRIVING ON THE ROAD SPEED ABOUT 40-50 MPH, STEERING WHEEL SUDDENLY BECAME STIFF AND VERY HARD TO TURN. THE WHEEL DOES NOT WANT TO CENTER. IT HAPPENED RANDOMLY AND CAN'T BE REPRODUCE EASILY. IT HAPPENED 3 TIMES IN THE PAST W MONTHS. I FEEL IT VERY DANGEROUS WHEN THIS HAPPENED WHILE ON THE ROAD. IT FIXED ITSELF THE NEXT MORNING.

NHTSA ID

11243170

Incident

Jul 22, 2019

Mileage

16,500 mi