2024 BMW I5 Driver assistance Problems

While merging onto [XXX] from an on-ramp in [XXX] , I received a dashboard warning stating “Brake system and chassis stabilization – braking may require additional force.” This occurred during active acceleration and merging into highway traffic. At the time of the warning, I experienced reduced confidence in braking performance and increased concern about the vehicle’s ability to stop safely under normal conditions. The situation created a potential safety risk, as I was entering high-speed traffic and required predictable braking capability to adjust to surrounding vehicles. There were no prior warning messages or symptoms before this event. The issue appeared suddenly while driving. After the warning appeared, I drove cautiously and reduced speed, avoiding heavy braking as advised by the system message. I proceeded directly to a nearby dealership and left the vehicle for inspection. The vehicle is currently awaiting diagnosis by an authorized service center. The issue has not yet been confirmed or reproduced by the dealer at the time of this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11734453

Incident

Apr 28, 2026

The contact's insurer owned a 2024 BMW I5. The contact stated that the insurer received notice of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that while the insurer was parking the vehicle, and the brake was depressed, the vehicle inadvertently accelerated and collided with a store's side wall. The contact stated that, to her knowledge, there were no injuries. The contact added that she did not have notice of a police report or that medical attention was needed at this time. The vehicle was towed to a body shop where it was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ID

11688366

Incident

Aug 27, 2024

While reversing my 2024 BMW i5, the main infotainment display repeatedly blacks out for 3–5 seconds, eliminating the rear-view camera image. The blackout occurs without warning, roughly once every 25-30 reverse maneuvers, leaving zero rearward visibility and forcing hard braking to avoid pedestrians and fixed objects. Component/system: Central Information Display / rear-view camera feed (BMW head unit). The original head unit was replaced by the dealer on 07/15/2025 after BMW opened TSARA case 4211001. The removed head unit is in the dealer’s possession and the vehicle is available for inspection. Safety risk: Loss of the only rear-vision aid on this vehicle during backing makes collision with people or property likely. I have had to stop abruptly multiple times to avoid hitting pedestrians in parking lots. Dealer/manufacturer involvement: • First visit: 03/2025 — dealer “unable to replicate,” no repair performed. • Second visit: 07/09–07/15/2025 — dealer replaced head unit; problem persists. The dealer refused to open a PUMA escalation on the first visit but did open TSARA on the second. Warning lamps/messages: None. Blackout is sudden and without any fault codes visible to the driver. Reproduction: Intermittent; has recurred after parts replacement. Incident dates, times, and durations have been logged by the owner. Availability for inspection: Vehicle and dealership service records—including TSARA log—are available upon request. Hopefully, my issue is resolved. I will endeavor to update NHTSA if the issue persists further.

NHTSA ID

11673828

Incident

Jul 8, 2025

During a red light stop, car took off with a massive acceleration after release of breaks and hit the car standing in front of it, causing a significant damage to the front of the car. None of the accident prevention systems, emergency breaks were triggered or activated. Car is equipped with accident record system for 30 seconds before and after an impact, nothing was recorded. Manufacturer promised to investigate but has been more than a week but no one arrived to the collision center yet.

NHTSA ID

11646396

Incident

Feb 24, 2025

I was driving east bound on [XXX] near the [XXX] exit and using the fully automated driving (where I am watching the road to take over if necessary but the vehicle was maintaining speed and steering) I received the following errors: (I symbol error) Reduced driver assistance, (triangle error) Forward Collision Mitigation, (triangle error) Assisted Driving, (I symbol) Lane Change Assistant. Directly after receiving these errors the steering wheel was stuck at center and required an extreme amount of effort to turn the wheel in any direction. At first I thought it was because the automated system was still engaged but I tried to turn it off and nothing happened. At this point I am getting a little scared as the vehicle is responding to my pedal input but the steering wheel will not release properly. I tried calling the BMW Assist people and they told me to call roadside assistance which would not have helped in my opinion so I told them I didn't want to be transferred over there. I decided to drive the rest of the way home as it was mostly straight getting there. I was concerned that I would have no evidence of this happening so I took a video of what was happening while still on the freeway and recorded my driving for evidence if needed. I was able to exit the highway with extreme difficulty in turning the steering wheel to the point that I was worried I wouldn't be able to capture it on my recording because I thought I might need to use both hands due to the extreme resistance the vehicle was causing. The vehicle finally released the steering wheel so I could drive normally once I came to a complete stop at [XXX] (the exit went into a roundabout and there was no oncoming traffic so I did not stop directly off the highway). I have informed both BMW Northwest (the dealer I purchased from) and BMW USA of this issue and am currently awaiting a response from BMW USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11639213

Incident

Jan 28, 2025

The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11629951

Incident

Dec 4, 2024

The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11629241

Incident

Mar 5, 2024

The contact owns a 2024 BMW i5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that when the vehicle was started, the "Driver Restraint System Malfunction" message was displayed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 9,000. The VIN tool confirms that parts are not available.

NHTSA ID

11621364

Incident

Sep 28, 2024

Mileage

9,000 mi

The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11614008

Incident

Feb 12, 2024

Rear Cross Traffic Warning does not produce an audible alert. It can cause you to accidentally back into oncoming traffic. This has been the case on several occasions especially when there is a hill behind you and traffic crests the hill and appears quickly. Blind Spot Warning does not produce an audible alert or view in the instrument cluster.

NHTSA ID

11591979

Incident

Jun 1, 2024