RoadVitals

2018 BMW M550I Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since Apr 21, 2018

What this page shows

Our database holds 23 NHTSA owner-reported complaints for the 2018 BMW M550I. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–23 of 23

Engine
Filed Aug 7, 2026

Throughout my ownership, I have adhered to BMW’s recommended maintenance schedule, including routine oil changes and inspections. At no point was I advised of any engine issues, oil leaks, or conditions that could potentially lead to catastrophic engine failure. Most recently, the vehicle had change oil svc. at BMW of White Plains on June 25, 2026, at 69,456 miles. On July 17, 2026, while driving on the Bronx River Parkway, I unexpectedly noticed signs indicating that the vehicle was leaking oil. I was approximately three miles from BMW of White Plains and proceeded directly to the dealership. Before reaching the dealership, the engine lost power and ultimately failed. A few days later, I was informed by my BMW Service Advisor that the engine had sustained catastrophic internal damage and would require the replacement of the short block. The estimated repair cost exceeds $50,000. After six years of ownership, approximately 50,000 miles driven, and consistent maintenance performed by authorized BMW service centers, I find it extremely concerning that the engine could experience such a sudden, catastrophic failure without any prior warning or documented indication of an oil leak or impending engine issues. Most importantly, I believe this incident posed a significant safety hazard. The engine lost power while I was driving on a busy parkway, causing my vehicle to slow down and stall in traffic. Additionally, the active oil leak raised concerns about the potential risk of fire. A sudden loss of propulsion on a high-speed roadway put both myself and surrounding motorists at considerable risk.I respectfully request that the National Highway Traffic Safety Administration investigate whether this type of failure indicates a broader safety issue involving the N63 engine or related components. If similar incidents have occurred, I believe owners should be informed so they can take appropriate precautions before experiencing a potentially dangerous loss of power.

NHTSA ID
11755556
Incident
Jul 17, 2026
Driver assistanceSteering
Filed Jan 16, 2026

To: National Highway Traffic Safety Administration (NHTSA) Subject: Safety Complaint – 2018 BMW M550i Driver Assistance System I am filing a formal safety complaint regarding a dangerous malfunction of the driver assistance systems in my 2018 BMW M550i. These systems behave unpredictably and cannot be reliably disabled, creating an unsafe driving condition. The vehicle’s driver assistance features (including steering and braking interventions) activate or restrict themselves unexpectedly while driving, sometimes without clear warnings. At other times, the system disables itself mid-drive. Despite repeated attempts, these features cannot be fully turned off, leaving me forced to rely on a computer system that makes erratic decisions affecting vehicle control. BMW dealerships acknowledge the issue but state no permanent fix exists unless I pay out of pocket. BMW corporate has declined goodwill repairs and claims the behavior is “normal,” despite the clear safety implications. I believe I should not be required to pay to correct a defect that impacts safe operation of the vehicle. This issue is especially concerning given prior BMW recalls involving driver assistance and steering sensor systems. An unpredictable or uncontrollable ADAS system undermines driver authority and increases crash risk. I am requesting that NHTSA investigate this issue to determine whether it represents a broader safety defect and require BMW to provide a full repair at no cost. If the defect cannot be reliably repaired, I believe a buyback or vehicle replacement should be considered. This vehicle does not operate in a consistently safe manner, and I fear continued use places me and others at risk. Thank you for your attention to this serious safety concern.

NHTSA ID
11711486
Incident
Aug 11, 2025
AirbagsSeat belts
Filed Aug 15, 2025

I’m getting a passenger restraint system malfunction message on my infotainment. Says: “Passenger restraint system limited. Increased risk of injury in case of a collision. Continue wearing safety belt.” This is the second time this has occurred on this specific vehicle. First time was in 2021 and was repaired. Now it came up again.

NHTSA ID
11680940
Incident
Aug 14, 2025
Airbags
Filed Apr 20, 2025

Passenger restrain system mail function

NHTSA ID
11655700
Incident
Apr 4, 2022
Airbags
Filed Oct 25, 2024

Passenger restrained seatbelt signal. There is bulletin in google: SIB 72 04 17. There are recalls for this vehicle but dealer want accept it.

NHTSA ID
11621999
Incident
Sep 1, 2024
Tires & wheels
Filed Oct 21, 2024

In the last 8 months, I have experienced 3 blowouts on the same side of the car. The tires were Continental Procontact SSR 245/40R19. In each instance, the sidewall failed and blew out. This has occurred on the highway as well as at low city speeds.

NHTSA ID
11621119
Incident
Sep 3, 2024
Driver assistanceElectrical
Filed Aug 22, 2024

Excessive amounts of water accumulated at interior floors from the A/C drain unit. Water damage to all sensors and bad odor. Worried car may catch fire while driving. A/C will sometimes work.

NHTSA ID
11610156
Incident
Aug 16, 2022
Interior & seats
Filed Aug 1, 2024

The rear driver door does not open from the outside or inside of the vehicle. I had someone sitting behind the driver and they could not exit the vehicle, we had to assist so they can exit out the other side (passenger rear door). The handle on the outside of the car seems like if it is not connected to the door mechanism. This is a huge safety issue. I also took the car to the dealer to have the door covered under my extended warranty and they did not cover it under warranty.

NHTSA ID
11605826
Incident
Jun 18, 2024
Body & structure
Filed Aug 1, 2024

The rear driver door will not open. It seems the door handle does not open the door from the exterior of the vehicle. The door will also not open from the interior of the vehicle. It feels like the handle has come lose from the door latch mechanism to open the door of the vehicle. This is a big safety concern if there is a passenger sitting behind the driver and they cannot exit the vehicle.

NHTSA ID
11605824
Incident
Jun 18, 2024
AirbagsInterior & seatsSeat belts
Filed Jun 29, 2024

Vehicle reported a Passenger Restraint Failure intermittently and upon getting diagnosed is related to a faulty seat occupancy sensor. If this sensor can fail ~4yrs of ownership with < 30k miles driven and it is critical to passenger restraint, it would seem that this should be fixed by BMW. With quick search, the problem doesn't seem isolated: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11597615
Incident
Jun 29, 2024
AirbagsInterior & seatsSeat belts
Filed May 29, 2024

Passenger restraint system malfunction. I took it to the dealership and was told it will cost $3785.91 to replace the passenger seat mat. Looking online, this problem appears to be widespread with many individual car owners complaining of the issue. Given that this is a life safety system and its apparent prevalence, it seems appropriate to consider this for a mandatory recall.

NHTSA ID
11591343
Incident
May 29, 2024
AirbagsInterior & seatsSeat belts
Filed Apr 30, 2024

The passenger seat occupancy mat is faulty - same as in many other BMW models for which BMW has issued a 15 year warranty. The car chimes and states "fasten safety belt" for the passenger seat when the passenger seat is entirely empty. This error comes and goes, and stops when the belt is buckled.

NHTSA ID
11586141
Incident
Apr 29, 2024
Airbags
Filed Oct 19, 2023

The passenger restraint malfunction continues to alarm and the dealership states that it is a seat-pad sensor and want over $2000.00 to replace. From a number of BMW forums, it appears that this was a common problem with earlier models and a subsequent 15-year warranty extension was granted because of the safety concerns. My car is well cared for and has very few miles on it, so I truly believe that BMW needs to either recall this faulty SAFETY component or replace it free of charge. Please protect me and my family by holding BMW accountable.

NHTSA ID
11550749
Incident
Oct 12, 2023
AirbagsSeat belts
Filed Sep 8, 2023

Passenger Restraint Warning Light has been coming on off and on and now stays on all the time. Dealer has confirmed car needs to have the OC3 mat replaced at a very high price. Car is a 2018 BMW M550ix. Apparently this has been a common problem with the BMWs.

NHTSA ID
11543378
Incident
Sep 5, 2023
AirbagsElectricalSeat belts
Filed Aug 22, 2023

Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.

NHTSA ID
11540031
Incident
Aug 20, 2023
Airbags
Filed Jan 26, 2023

My old 5 series 2017 had this same problem, now my 2018 m550i has the airbag problem. A warning light for no reason pops up saying “passenger restraint system malfunction” and turns off the passengers airbag, BMW will not fix it out of warranty and charges 3,000$. Many people are driving around without airbags in a new car because of this.

NHTSA ID
11503861
Incident
Jan 26, 2023
Driver assistanceElectrical
Filed Nov 27, 2022

On vacation road trip driving for about 3 hours. Instrument cluster completely shuts off and goes to black. Screen, vehit speed and rpm and all adas systems stop working. Sometimes turning the car off and on will address the issue other times it will constantly restart the instrument cluster when driving.

NHTSA ID
11495027
Incident
Nov 26, 2022
Filed Mar 29, 2022

Sunroof on 2018 BMW M550i "exploded" while driving home from work. Weather was cloudy, light rain in the 50's, late March in northern California, USA. Sunroof was in closed position and cars HVAC was not being used to create temperature or pressure difference. Heated seat was being used. Had been parked outdoors under an awning during the day and had been on the road for less than 15 minutes. The automobile will be taken to the nearest dealership in the morning. Pictures were taken. Significant safety risk to occupants if glass shatters when the "slider" is in the open position.

NHTSA ID
11458748
Incident
Mar 28, 2022
Filed Sep 6, 2020

I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF EXPLODED OUT OF NO WHERE, BMW SAID A ROCK HIT IT OR SOMETHING BUT I AM 90% SURE A ROCK DIDN'T HIT IT. DID NOT SEE ANYTHING FLY UP TOWARDS THE CAR. IT SOUNDED LIKE A GUNSHOT WENT OFF IN THE CAR AND GLASS SHOWERING ALL OVER YOU BECAUSE I HAD THE SHADE OPEN. LUCKILY IT DID NOT GET INTO MY EYES TO CAUSE ANOTHER ACCIDENT. GLASS SHATTERED UPWARDS AND FROM DOING RESEARCH IT LOOKS LIKE IT'S A COMMON PROBLEM

NHTSA ID
11353442
Incident
Aug 21, 2020
Mileage
18,750 mi
Visibility
Filed Aug 18, 2020

DUE TO WEATHER CHANGE THE SUNROOF CAN SHATTER. THIS COULD HAD INJURED TO PASSENGER AND INFANTS IN CAR. BMW TAKES NO RESPONSIBILITY ON FIXING IT

NHTSA ID
11350167
Incident
Jul 3, 2020
Mileage
34,000 mi
Other / unspecified
Filed Oct 14, 2019

? THIS IS MY FOURTH CAR(BMW) BECAUSE I BIG FUN OF IT. HOPING FOR YOUR KIND CONSIDERATION. THANKS,

NHTSA ID
11268330
Incident
Oct 13, 2019
Mileage
26,000 mi
Other / unspecified
Filed Jun 13, 2019

VEHICLE WAS DRIVING AT MODERATE SPEED AND HIT A SMALL POT HOLE CREATING A 3 INCH CUT WHERE TIRE AND RIM LIP MEETS. DAMAGE TO TIRE WAS NOT NOTICEABLE UNTIL ONE DAY LATER WHEN TIRE WAS DEFLATED. THIS COULD HAVE CAUSED POTENTIAL DANGER TO DRIVER,PASSANGER AND TO OTHER ONCOMING VEHICLES.

NHTSA ID
11219693
Incident
May 31, 2019
Mileage
20,000 mi
Body & structureElectricalEngine
Filed Apr 21, 2018
Fire reported

ON 4/10/2018 VEHICLE WAS PARKED CAUGHT FIRE TOTTAL LOSE

NHTSA ID
11089242
Incident
Apr 10, 2018

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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