RoadVitals

2009 BMW R 1200 R Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Oct 24, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 7, 2012

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2009 BMW R 1200 R. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Fuel system
Filed Oct 24, 2024

Fuel gauge stopped responding, leading to running out of fuel while moving. This is a common failure on many bike models from BMW from 2005-2013. I have had this happen 4 times so far, and each time the fuel level measuring strip in the fuel tank was replaced. This repair is costly, and has proven it is at best a temporary solution. This is an unsafe condition since loss of engine power from running out of fuel can be quite dangerous on a motorcycle.

NHTSA ID
11621778
Incident
Jul 28, 2024
ElectricalFuel system
Filed Sep 21, 2021

The fuel strip located inside the tank which sends an electronic signal to the dash gauge indicating the amount of fuel available until the low fuel warning light comes on malfunctions and eventually fails. The vehicle is available for inspection upon request. On three separate occasions (two on 55 mph + roads with two + lanes of traffic and once on a local 35 mph one lane road) I was driving and the fuel level indicated a sufficient amount to travel to my destination when the tank abruptly ran dry with no warning and I had to coast to the side of the road stranded and had to call for roadside assistance. The problem occurred within two to three years of the vehicle being in service. The factory warranty covers 3 years/3600 miles. To the best of my knowledge, the problem first occurred in 2011 or 2012. I am not sure if the first occurrence was covered under the original manufacturers factory warranty but I would not pay out of pocket cost to have the fuel strip replaced. After many complaints and incidences from other owners the manufacturer notified owners by mail that the fuel strip warranty was extended to 12 years from original date of sale. By extending the warranty terms I would hope that the manufacturer planned to give its engineers time to come up with a permanent fix for this ongoing problem, but chose to only keep replacing the defective part with another sure to fail part continuing in a cycle of frustration and endangering rider safety. My vehicle is now in the 13th year of service and is no longer covered by the extended warranty. I voiced my concerns to the BMW Customer Service representatives and they acknowledge the warranty has now expired with no permanent fix or resolve to the original problem. This malfunction has been well documented at BMW motorcycle dealers both in the US and worldwide. My concerns have fallen on deaf ears. Check the service records at any BMW motorcycle dealer and you will find many replaced fuel strips under the warranty.

NHTSA ID
11433912
Incident
Apr 25, 2012
Fuel system
Filed Oct 8, 2019

FUEL PUMP OUTPUT FLANGE CRACKED, RESULTING IN FUEL LEAKING DOWN THE SIDE OF THE BIKE AND ONTO HOT COMPONENTS WHILE RIDING. THIS ISSUE HAS ALREADY BEEN THE SUBJECT OF A BMW RECALL - BUT APPARENTLY THE "INSPECT AND REINFORCE" SOLUTION ISN'T REALLY ADEQUATE LONG-TERM. THIS PUMP HAD BEEN "INSPECTED AND REINFORCED" - AND THE FLANGE STILL CRACKED AND CAUSED A DANGEROUS FUEL LEAK WITH THE POTENTIAL FOR BODILY INJURY OR WORSE.

NHTSA ID
11267107
Incident
Sep 27, 2019
Mileage
35,000 mi
Fuel system
Filed Feb 24, 2013

THE FUEL GAUGE DISPLAYED THAT I HAD 40 MILES LEFT AND WAS ON RESERVE AND THE LOW FUEL LIGHT ILLUMINATED. TWO MILES LATER, ON THE WAY TO STOP FOR GAS, THE ENGINE SUDDENLY SPUTTERED ON A BUSY INTERSTATE AND DIED. I HAD NO POWER AND MANAGED TO SAFELY COAST THROUGH TRAFFIC TO A STOP ON THE SHOULDER OF THE INTERSTATE. FORTUNATELY I WAS ABLE TO SLOSH THE TANK BACK AND FORTH AND START THE ENGINE AGAIN AND MADE IT SAFELY TO A GAS STATION 4 MILES DOWN THE ROAD WHERE I FILLED UP A BONE DRY TANK STILL TELLING ME I HAD 38 MILES LEFT ON THE TANK. THIS WAS THE FIRST STRIP TO MY KNOWLEDGE ON THIS BIKE THAT FAILED. I HAD IT REPLACED FOR $300 BY BMW. THE SECOND ONE FAILED IN A SIMILAR FASHION, EXCEPT THIS TIME BECAUSE OF THE SHOULDER I CRASHED INTO A RETAINING WALL. SEE ODI NUMBER : 10498389 FILED AFTER THAT EPISODE. *TR

NHTSA ID
10499882
Incident
Dec 8, 2012
Mileage
15,000 mi
Fuel system
Filed May 7, 2012

FUEL STRIP (FUEL LEVEL SENSOR) FAILS RENDERING A FALSE "EMPTY" READING ON MY FUEL GAUGE. THIS IS DUE TO A DEFECTIVE FUEL SENSOR STRIP THAT HAS BEEN USED IN VARIOUS BMW "R" MODELS. *TR

NHTSA ID
10457663
Incident
May 4, 2012
Mileage
6,009 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .