1998 BMW R1200C Problems

TL* THE CONTACT OWNS A 1998 BMW R1200C MOTORCYCLE. THE CONTACT WAS TRAVELING 35 MPH WHEN THE TAIL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE TAIL LIGHT ASSEMBLY WAS CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,600. UPDATED 07/06/12 *BF UPDATED 07/16/12. *JB

I 0WN A 1998 BMW R1200C CRUISER MOTORCYCLE, I BOUGHT IT NEW. MY TAIL LIGHT ASSEMBLY WICH INCLUDES BRAKE LIGHT AND BLINKERS CREATES A CRACK ON THE LEFT SIDE CAUSING THE ASSEMBLY TO EVENTUALLY CRACK IN TWO PARTS LOOSING THE LEFT BLINKER ASSEMBLY. I HAVE REPLACED THIS FAULTY PART ONCE BEFORE 2 YEARS AND APPROXIMENTLY 3000 MILES AGO. MY MOTORCYCLE WAS OUT OF WARENTY SO IT COST ME $180.00 FOR A NEW PART PLUS INSTALLATION. THE NEW PART IS CRACKED AGAIN. *AK

THE HOSE CONNECTING THE FUEL UNIT TO THE LEFT SIDE OF THE ENGINE COLLAPSED, CAUSING IMMEDIATE LOST OF POWER. THE INCIDENT OCCURRED AT COOS BAY, OREGON WHILE I WAS ON A MULTI-DAY TRIP. I HAD TO RENT A U-HAUL TRUCK TO TRANSPORT THE BIKE TO THE PORTLAND BMW DEALERSHIP. THE MECHANIC AT THE DEALERSHIP TOLD ME THAT TWO OTHER R1200C MOTORCYCLES WERE REPAIRED FOR THE SAME PROBLEM DURING THE PRIOR WEEK. THIS MAY BE THE SAME PROBLEM REPORTED BY ANOTHER COMPLAINT ODI ID# 537575.*AK

EXHAUST BURNED MY LEG, MY PASSENGERS LEG AND THE LEG OF OTHERS WHO HAVE BEEN PASSENGERS ON MY MOTORCYCLE. *NLM

TL*THE CONTACT OWNS A 1998 BMW R1200C. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35-40 MPH AND TRYING TO DECELERATE, HE NOTICED THAT THE BRAKES WERE FAILING. HE PLACED THE GEAR INTO NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED HIM THAT THE CLUTCH MASTER CYLINDER HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 25,000. UPDATED 03/29/11 *BF UPDATED 08/15/11

MOTORCYCLE BURSTED INTO FLAMES WHILE DRIVING AT APPROXIMATELY 10 MPH OR LESS. MOTORCYCLE INSPECTED BY DEALER, AND INFORMED CONSUMER THAT THE ABS HARNESS HAD CUT INTO A WIRE WHICH SHORTED OUT, CAUSING A FIRE.

LEAVING WORKPLACE, ABOUT 200 YARDS @ APPROX 35 MPH, FRONT LEFT TELESCOPE DISENGAGED AND SEPARATED FROM THE CROSSBAR MECHANISM. INSTANTLY THE HANDLEBARS TURNED RIGHT AND THE 'CYCLE COLLAPSED ONTO ITS RIGHT SIDE, PITCHING ME TO THE GROUND. THE CYCLE AND I SKIDDED TO A STOP, RESULTING IN SUBSTANTIAL DAMAGES.MOTORCYCLE HAD BEEN RECENTLY SERVICED UNDER BMW MANUFACTURER RECALL FOR A RELATED SUSPENSION COMPONENT THAT REQUIRED THE DISASSEMBLY AND RE-ASSEMBLY OF THE COMPONENT THAT FAILED. AGAINST MY FIRM REQUESTS THAT THE CROSSBAR NOT BE TAKEN APART UNTIL A BMW REPRESENTATIVE WAS PRESENT, THE DEALER (SALE AND SOLE SERVICER) PROCEEDED TO OPEN THE CROSSBAR. THE NUT THAT WAS TO HOLD THE TELESCOPE INTO THE CROSSBAR WAS PRESENT, HOWEVER, ACCORDING TO THE DEALER, HE COULD NOT THREAD IT ONTO THE UPPER TELESCOPE BOLT. THE DEALER QUESTIONED THE MECHANIC WHO HAD WORKED ON THE RECALL WORK ORDER, AND SAID, "HE (THE MECHANIC) SAID, 'NO WAY HE DIDN'T TORQUE ALL THREE NUTS'..." (THE SERVICE MANUAL DOES NOT INDICATE THAT THIS NUT IS A "TORQUE COMPONENT" .. IE DOES NOT SPECIFY "TORQUE FORCE" TO BE USED.. (BEGGING THE QUESTION "HOW DOES THIS NUT 'LOCK'?" ... AND NO ONE HAS ANSWERED THIS QUESTION...) BMW DID NOT RESPOND TO CALLS UNTIL I ESCALATED THE ISSUE. I UNDERSTAND THAT THE BMW WEST COAST REP WAS SENT DIGITIZED PHOTOS OF THE UNIT, AND APPARENTLY DENIED ANY BMW RESPONSIBILITY TO THE DEALER. WHEN I FINALLY SPOKE WITH THE BMW WEST COAST REP, HE INFORMED ME THAT THE DEALER HAD INSTRUCTED HIM NOT TO SPEAK WITH ME. THIS SITUATION WOULD ALMOST CERTAINLY HAVE BEEN FATAL IF IT HAD OCCURED "PLUS OR MINUS" 1 MILE, AS I USE THIS VEHICLE FOR TRANSPORTATION ON CONGESTED FREEWAYS TO AND FROM WORK. NO EXPLANATION REGARDING THIS FAILURE HAS BEEN PROVIDED TO ME, THE SHOP SERVICE MANUAL DOES NOT INDICATE HOW THE TELESCOPE COMPONENTS "LOCK" IN PLACE. I FEAR THAT THE COMBINATION OF CIRCUMSTANCES, PRODUCT FEATURES, AND LACK OF SERVICE FAILSAFES MIGHT VERY WELL RESULT IN FUTURE SERIOUS ACCIDENTS.*AK

FUEL LEAKED FROM FUEL DISTRIBUTION SPIDER DIRECTLY ONTO THE CATALYTIC CONVERTER AND ONTO THE REAR TIRE. DISCUSSED THE PROBLEM WITH THE DEALER WHO SAID THE MOTORCYCLE IS OUT OF WARRANTY AND CHARGED ME FOR THE PARTS NECESSARY TO FIX IT. UPDATED 04/19/06. *NM UPDATED 04/28/06. *NM

MOTORCYCLE BURSTED INTO FLAMES WHILE DRIVING AT APPROXIMATELY 10 MPH OR LESS. MOTORCYCLE INSPECTED BY DEALER, AND INFORMED CONSUMER THAT THE ABS HARNESS HAD CUT INTO A WIRE WHICH SHORTED OUT, CAUSING A FIRE.

THE FINAL DRIVE STARTED LEAKING GEAR OIL ALL OVER MY REAR DISC BRAKE AND REAR TIRE AND RIM. IT IS UNSAFE TO RIDE LIKE THIS. *TR