Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 59 NHTSA owner-reported complaints for the 2014 BMW X1 Sav. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 59 · page 1 of 3
MY VEHICLE CAUGHT ON FIRE ON 12/05/2020. THERE WERE NO KNOWN RECALLS. TOTAL LOSS.... STOPPED ON THE SIDE OF THE ROAD, SOUTHBOUND I-95 IN BREVARD COUNTY, FL. BMW OF NORTH AMERICA HAS INDICATED THAT THE DAMAGE WAS SO SEVERE THAT THEY CANNOT FIGURE OUT THE CAUSE OF THE FIRE AND WILL NOT ACCEPT ANY LIABILITY!!
VEHICLE IGNITION TURNED OVER AND BEFORE 30 SECONDS I NOTICED SMOKE IN MY PASSENGER SIDE MIRROR. I EXITED THE VEHICLE AND FOUND A SMALL ELECTRICAL FIRE BEHIND THE PASSENGER SIDE FRONT DOOR HANDLE. THE VALET LIGHTING WAS NOT INVOLVED BUT I BELIEVE IT WAS THE TOUCH SENSOR USED TO LOCK AND UNLOCK THE VEHICLE. IT WAS RAINING AT THE TIME OF THE EVENT AND I WAS ABLE TO SMOTHER THE FIRE WITH A WET TOWEL AFTER SHUTTING DOWN THE IGNITION ETC. MELTED PLASTIC AND RUBBER WAS NOTED.
WINDOW REGULATOR WENT BAD AND STARTED HEARING SOUND JUST LIKE WINDOW CRACK.
BMW X1 2014 HAVING A SAFETY ISSUE WITH PASSENGER REAR DOOR LATCH/LOCK, DRIVER SIDE DOOR LATCH, TRUNK WILL NOT LATCH AND NOW PASSENGER DOOR LATCH, DOOR WONT CLOSE. DRIVER NEEDED TO HOLD DOORS WHILE DRIVING ON HIGHWAY. *AS *TR
MY PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY.
TL* THE CONTACT OWNS A 2014 BMW X1. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS FLASHED WHILE THE VEHICLE WAS BEING DRIVEN. AN INDEPENDENT MECHANIC STATED THAT THERE WERE CODES THAT NEEDED TO BE CLEARED OUT. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE FAILED TO START AND THE BATTERY WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE HAD THREE ALTERNATORS AND FOUR BATTERIES INSTALLED IN THE LAST TWO MONTHS. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT PURCHASED AN INDEPENDENT EXTENDED WARRANTY THAT WAS NOT THROUGH THE MANUFACTURER. THE FAILURE MILEAGE WAS 95,000.
EXHAUST ISSUE WITH TURBO NOT HAVING A RELEASE VALVE
FAULTY ENGINE - UNDRIVABLE CONDITIONS. NO PREVIOUS FAULTY CODES UNTIL SUDDEN ISSUE AND NOW NON DRIVABLE
TAKATA RECALL I RECEIVED A NOTICE MY CAR IS INVOLVED IN AIR BAG RECALL. BUT NOT AT THIS TIME, MEANING IT WILL BE RECALLED LATER? THIS ENDANGERS THE DRIVER OF THIS VEHICLE.
TL- CONTACT OWNS A 2014 BMW X1 ---- REAT SEAT BELT SHOULDER STRAP-- SEAT BELT DID NOT RECLINE BACK INTO SEATBELT RESTRAINT--- SEATBELT TORE OUT OF RESTRAINT SYSTEM SO NO PASSENGERS CAN SIT IN REAR SEAT OF VEHICLE --- BMW DEALERSHIP DID NOT WANT TO RECOGNIZE ISSUE WITH SEATBELT ----- CONTACTS GRAND DAUGHTER WAS RIDING IN REAR SEAT WHEN SEATBELT DETACHED ----- DEALERSHIP STATED SOMEONE MUST HAVE CUT THE SEATBELT---- REFUSED TO LOOK AT SEATBELT TO SEE IF SEATBELT COULD BE FIXED. 1RECALLSASSOCIATED WITH THIS VIN FEB 05,2016 MANUFACTURER RECALL NUMBERNA NHTSA RECALL NUMBER16V071 RECALL STATUSRECALL INCOMPLETE SUMMARYDRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. SAFETY RISKINFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS, POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. REMEDYFINAL REMEDY PARTS ARE AVAILABLE. YOUR BMW CENTER WILL REPLACE THE DRIVER'S FRONT AIR BAG MODULE FOR FREE. PLEASE MAKE AN APPOINTMENT WITH AN AUTHORIZED BMW CENTER IMMEDIATELY. TO ENSURE BMW OF NORTH AMERICA, LLC HAS YOUR MOST RECENT CONTACT INFORMATION, PLEASE VISIT HTTP://WWW.BMWUSA.COM/MYBMW
I SMELL GASOLINE VERY BAD TOOK CAR TO BMW LAS VEGAS DEALER THEY FOUND FUEL LEAK ON MY 2014 BMW X1 BUT THEY DECLINE TO REPAIR
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1 SAV. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EMAILED BMW OF MANHATTAN (555 W 57TH ST, NEW YORK, NY 10019, PHONE NUMBER: (212) 586-2269) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF BELLVIEW (13617 NE 20TH ST, BELLEVUE, WA 98005) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/12/17/*BF UPDATED 7/31/18*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF BELLEVUE (13617 NE 20TH ST, BELLEVUE, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL FEBRUARY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT NHTSA WAS RESPONSIBLE FOR PART DISTRIBUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE EXITING THE INTERSTATE, I HEARD A LARGE BOOM AND I NOTICED FLYING PIECES OF GLASS WHEN I CHECKED THE REVIEW WINDOW. I PULLED OVER, GOT OUT OF CAR TO LOOK FOR DAMAGE SAW NONE BUT COULD HEAR GLASS FRAGMENTS WHEN I BEGAN TO MOVE AGAIN. I WAS ONLY BLOCKS FROM MY DESTINATION AND CHECKED THE ROOF TO SEE THE BROKEN MOON ROOF. NOTHING IMPACTED THE CAR SO THE WINDOW BROKE ON ITS OWN. I CHECKED WITH THE DEALERSHIP AND WAS INFORMED THAT THEY HAVE NO RECORD OF SPONTANEOUS BREAKAGE OF THE MOON ROOFS BUT MY SON REMEMBER SEEING A NEW SEGMENT ON ABC REGARDING THIS AND SENT ME THE LINK WHICH IS WHY I AM FOLLOWING UP WITH THIS COMPLAINT. I TOOK A PICTURE BUT DON'T KNOW HOW TO GET IT FROM MY PHONE TO THIS SITE.
MY HUSBAND WAS DRIVING HOME FROM WORK ON PAPER MILL ROAD IN NEWARK, DELAWARE AND HEARD A "KERTHUNK" FROM THE ENGINE. HE PULLED OVER TO THE HARD SHOULDER OF THE ROAD, SAW HE HAD NOT RUN OVER ANYTHING, AND THEN SAW OIL GUSHING ONTO THE ROAD FROM THE MOTOR. A FEW MINUTES LATER, AS HE WAS SITTING IN THE STATIONARY CAR, HE SAW THE HOOD OF THE CAR STARTING TO BUBBLE. HE EXITED THE VEHICLE AND THE CAR WENT UP IN FLAMES. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE -- THAT PROCESS TOOK AROUND 15 MINUTES. THE DELAWARE STATE PATROL (OFFICER FERGUSON) ARRIVED ON THE SCENE AND HAD THE CAR TOWED. THE CAR HAD BEEN MAINTAINED BY THE BMW DEALER FOR A "CHECK ENGINE" LIGHT 9 DAYS BEFORE THE FIRE. BMW USA ISSUED A NOTICE IN JULY 2017 ABOUT ISSUES WITH A THERMOSTAT IN THE X1. THE THERMOSTAT WAS THE ONLY PART REPLACED BY THE DEALER DURING SERVICE (NB: THERE HAD ALSO BEEN A NORMAL OIL CHANGE MAINTENANCE AT THE END OF AUGUST BY THE SAME DEALER.)
TAKATA RECALL
TAKATA RECALL. I GOT INTO AN ACCIDENT WITH MY 2014 BMW X1 IN THE WINTER OF 2015, JUST A YEAR AFTER LEASING THIS VEHICLE. A CAR HIT ME SO HARD FROM BEHIND, THAT I HIT THE CAR IN FRONT OF ME, TOTALING MY CAR COMPLETELY. I WAS SENT TO THE HOSPITAL BECAUSE MY AIRBAGS FAILED TO DEPLOY. THIS HAS CAUSED ME THOUSANDS OF DOLLARS IN MEDICAL BILL THAT MY HEALTH INSURANCE DID NOT COVER. IF THE AIRBAGS WENT OFF, I MAY NOT HAVE HIT MY HEAD AND WOULD HAVE SAVED ME FROM GOING TO THE HOSPITAL. THIS RECALL COULD HAVE CAUSED OTHERS WITH A MORE SEVERE ACCIDENT POSSIBLE DEATH. THEREFORE BMW SHOULD NOT ONLY REPLACE THE DEFECTED AIRBAGS BUT ALSO COMPENSATE EVERYONE WHO RISKED THEIR LIVES DRIVING THIS MACHINE THAT COULD HAVE KILLED THEM.
TAKATA RECALL - DELAER SAYS THERE ARE NO PARTS, BMW CUSTOMER SERVICE SAYS THERE ARE. SOMEONE IS LYING.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CENTURY BMW LOCATED AT: 3810 UNIVERSITY DR NW, HUNTSVILLE, AL 35816, PHONE NUMBER: (256) 536-3800, WAS CONTACTED BUT WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL- I REALIZE THAT THERE ARE MILLIONS OF CARS IMPACTED BY THE RECALL OF THE TAKATA AIRBAGS, HOWEVER, I ALSO AM STUNNED THAT IT HAS BEEN OVER A YEAR AND THE SAME VERY DANGEROUS AIRBAGS HAVE NOT YET BEEN REPLACED IN MY CAR BY BMW AS OF THIS DATE. NOT A COMFORTING FEELING!! WHEN I CALLED ABOUT IT, BMW SAID THAT MY CAR IS NOT ON A "HIGH PRIORITY" LIST- PLEASE HAVE THEM TELL THAT TO MY FAMILY IF I- MY HUSBAND, OR MY CHILDREN- SHOULD DIE IN AN ACCIDENT BECAUSE OF THE UNCORRECTED AIRBAG SITUATION! IS THERE A WAY THAT YOUR AGENCY CAN HELP REQUIRE FASTER REPLACEMENTS? JUST WONDERING.......
TAKATA RECALL - THE RECALL HAPPENED FEBRUARY 5, 2016. IT IS NOW JULY 29, 2017. THAT IS OVER A YEAR AND A HALF, AND I HAVE YET TO BE NOTIFIED BY THE MANUFACTURER, WHICH MEANS I AM WAY DOWN THE LIST TO BE FIXED. I THINK A YEAR AND A HALF OF DIVING AROUND WITH UNSAFE AIRBAGS IS ENOUGH. ANOTHER PERSON WAS KILLED BY EXPLODING AIRBAGS JUST THIS WEEK, I HEARD IN THE NEWS. GET MINE FIXED NOW!
2014 BMW X1. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR DRIVER SIDE AIRBAG RECALL NOTICE. *LD THE CONSUMER STATED THE RECALL REPAIR HAS EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 07/7/17 *JS *JS
TAMARA RECALL - ACCORDING TO THE RECALL LOOKUP TOOL, THE STATUS IS INCOMPLETE WHICH INDICATES THAT PARTS ARE AVAILABLE. HOWEVER, THE DEALERSHIP IN MT. LAUREL NJ CONTINUES TO SAY THAT THEY DO NOT HAVE THE PARTS
TAKATA RECALL. RECALL LETTER SENT TO ME MARCH 2016, & MY BMW DEALERSHIP SAYS PARTS STILL NOT AVAILABLE... THAT I WILL BE NOTIFIED BY MAIL WHEN PARTS ARE IN. PLEASE HELP.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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