2013 BMW X1 Owner Complaints

I'm not sure If I need to report BMW for declining to repair a recall known as 24V-608. I went to my local BMW dealership Valley Auto World BMW In Fayetteville, NC. The first time we went they said they put a cover over the wiring connector for oil or water dripping from the PCV hose. When we went their were no engine codes and a week after they perform the inspection I got engine codes regarding the water pump codes are U0079 - U019F. I got this when It was at night. The following morning I went out and unplugged the connector and corrosion was on the connector. I proceed to clean the connector pins with isopropyl alcohol and a tooth brush. I also added Dielectric grease to the inside of the water pump connector before I found out that there was corrosion on the connector pins. The codes did not go away. The following morning the pump stopped working so I removed It and corrosion was on the pins for the water pump. I took It to the dealership and the said neither corporate or the dealership would not repair the vehicle because they said they got photos before they put the connector protector on and I said I got photos after they put It on. They are trying to pull you removed It so It was your fault. Like I have the right to repair my own vehicle and you still want to make It seem like I'm the one who put the corrosion there just to get a free pump. I stood In the rain trying to repair the vehicle on the lot but they said we had to get off the property and called the cops. The cops let us continue adding a replacement pump to the car and after I got It on there the engine lights went out.

NHTSA ID

11752791

Incident

Jul 24, 2026

Approximately 8 months ago, I brought my car to the BMW dealership Keeler's in Latham, NY 12110 for a Recall 24V-608:474, the dealer held my car for a day. Two weeks later after taking my car in for the recall, my check engine light started going off and on, off and on, then it comes on and stayed on. On certain occasions I smelt burning wiring and antifreeze smell, yet I assumed that those particular smells come from outside through the car vents. The weather was in the fall season, so I never turned on the AC to make sure the cold air was working, the heat was working. It wasn't until the weather was getting warm that I try to use the Cold air in my car that I notice that there was nothing but hot air coming out and not the ice-cold air that I was getting before I took it to the BMW dealer in Latham. I connected a code reader to my car and the codes that come back were U019F and U0079 which stated that is was a lost communication with the Engin coolant pump. I call BMW and tell them about my complaints; they told me to bring in my car to get it look at. I brought the car to Keeler. The Service Advisor Daniel Purpura told me that my car has be reset and a shelter cap replace and the shop mechanic drove it, and now the check engine light is off. When I went to start the car the engine light was back on, and I told him that. He told me that the code they found was code 003B97. The 003B97 is not the recall code, but it was caused by the recall work. Under federal recall law, any defect created during recall repair must be corrected at no charge. I purchased this vehicle with my own funds and am the person responsible for its maintenance, safety, and recall compliance. The vehicle is titled, registered, and insured in my fiancée name who holds the valid driver’s license for the household. Although the paperwork is in her name, I am the beneficial and equitable owner of the vehicle and who tried to get the recall.

NHTSA ID

11740918

Incident

Oct 1, 2025

Coolant Pump Electrical Connector Recall #24V-608 Program Control Units (DME) Recall #20E-A01 I am following up because my dealer was unable to complete the DME recall, and the coolant pump recall still shows as incomplete in NHTSA. My vehicle was moved off-site without my consent. I received no updates or documentation, and the dealer was dismissive. My car’s condition has declined due to unresolved recalls. I have already spent over $2,000 replacing the coolant pump and now face a $5,000 repair quote and potential off-site garage fees. Description of the issue: Dealer failed to complete DME recall Coolant pump recall shows as incomplete Vehicle moved off-site without your consent Customer Relations unhelpful and rude Financial impacts ($2k coolant pump repair in December, $5k quote, off-site fees) Requests: 1. Confirm in writing which recalls are open and applicable to my VIN. 2. Properly complete the DME recall (#20E-A01) at no cost, including any module replacement. 3. Ensure NHTSA reporting for #24V-608 is accurate. 4. BMW must restore my vehicle to proper operational standards. 5. Reimburse reasonable costs caused by the dealer’s mishandling, including garage fees and prior repair costs. 6. Provide a case number and timeline for all actions.

NHTSA ID

11689892

Incident

Sep 26, 2025

The contact owns a 2013 BMW X1. The contact stated that while shifting into park(P) and turning off the vehicle, there was white smoke coming from under the hood and entering the cabin through the air vents. No warning light was illuminated. The vehicle was driven to the residence; however, the failure progressed. The vehicle was towed to a local dealer and remained for additional tests. BMW of Minnetonka (15802 Wayzata Blvd, Wayzata, MN 55391) and Walser Subaru St. Paul (740 Concord St S, South St Paul, MN 55075) were contacted; however, the parts were not available for the repair. The contact believed that the failure was possibly related to NHTSA Campaign: 24V608000 (Engine and Engine Cooling, Electrical System); however, the contact was not notified of the recall. The contact stated that upon further investigation, Metrowerks BMW (1300 American Blvd W, Bloomington, MN 55420); was contacted for parts availability. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

NHTSA ID

11676699

Incident

Jul 28, 2025

Mileage

82,000 mi

The contact owns a 2013 BMW X1. The contact stated that after turning off the vehicle, upon return to the vehicle, there was an abnormal burning odor outside the vehicle. No warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost of the diagnostic test. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,200. Parts distribution disconnect.

NHTSA ID

11665146

Incident

Jan 15, 2023

Mileage

80,200 mi

The sensor on the electric water pump failed and caused the water pump thermostat and alternator to stop working and the truck to catch on fire. I uploaded proof below that I reported there was a problem since approximately 2021 to a certified bmw dealership and everything else was fixed but that. And I paid for the extra video inspection every time the same year model everything has been recalled and my family was put in danger and nothing done???? I have several other invoices as well BMW told me to contact you all Just seems like no one cares about my family’s lives I have like 10 more invoices and the final repair invoices

NHTSA ID

11658194

Incident

Jan 8, 2025

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11653438

Incident

Apr 8, 2025

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11651814

Incident

Mar 31, 2025

The contact owns a 2013 BMW X1. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11649525

Incident

Mar 20, 2025

The contact owns a 2013 BMW X1. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11645178

Incident

Feb 26, 2025

There is a light on the dashboard that says Service Engin Soon

NHTSA ID

11644064

Incident

Dec 30, 2022

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11635751

Incident

Sep 9, 2024

The contact owns a 2013 BMW X1. The contact stated while driving at an undisclosed speed, the engine overheated with a message that the engine was overheating displayed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for further assistance The approximate failure mileage was 93,288.

NHTSA ID

11628584

Incident

Dec 3, 2024

Mileage

93,288 mi

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11625422

Incident

Oct 8, 2024

Recall Campaign No. 24V-608 Over time, this could lead to a short circuit and, in rare cases, a thermal event or a fire. It's been almost 3 months since the problem was reported and the manufacture still has not come up with the remedy. The manufacture needs to address this recall ASAP. It's a safety hazard!

NHTSA ID

11624513

Incident

Nov 11, 2024

In June of 2024 heavy smoke began to come from my BMW X1's engine as I drove and parked at traffic lights. On July 26, 2024 I took my vehicle to BMW of Montgomery, Alabama where they performed a diagnostic test and concluded that the vehicle had an "oil leak". On July 31, 2024 my vehicle was repaired (the oil pan and valve cover gasket) by Nalley BMW of Decatur, Georgia. On October 19, 2024 my vehicle received an oil change at Nalley BMW of Decatur, Georgia. On [XXX] my vehicle's engine began to smoke again. On October 29, 2024 I called Nalley BMW of Decatur and they scheduled for my vehicle to come in for a Diagnostic Scan and they stated the following repairs (replacements) needed to be done: Cylinder Head Assembly-plastic valve cover is cracked and leaking. Replace Oil filter Housing and cooler Gasket (showing signs of leak) after repair clean oil from engine. I was told by Eric Noj my Service Advisor at Nalley BMW of Decatur, Georgia that the oil was leaking onto the exhaust and the vehicle could catch a fire while driving. I was also told due to the manufacturer BMW making the majority of its engine parts out of plastic to be more eco friendly it's more susceptible to leaks even after having repaired the leak in August 2024.

NHTSA ID

11623952

Incident

Jun 1, 2024

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the engine overheated and the check engine warning light illuminated. The contact stated that the turbo and other unknown parts were previously replaced; however, the failure persisted. The vehicle was taken to a Meineke Car Care Center, where the contact was informed that the failure could be related to the water pump. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 196,000. VIN tool confirms parts not available.

NHTSA ID

11623944

Incident

Mar 7, 2024

Mileage

196,000 mi

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11623135

Incident

Aug 13, 2024

The contact owns a 2013 BMW X1. The contact stated that while driving at an undisclosed speed, the contact observed smoke coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue, confirmed that parts were not yet available, and advised the contact to discontinue driving the vehicle. The failure mileage was 164,000. VIN tool confirms parts not available.

NHTSA ID

11621828

Incident

Oct 24, 2024

Mileage

164,000 mi

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11621610

Incident

Oct 23, 2024

There needs to be a recall for water intrusion to the parking distance control system in at minimum the 2013 BMW X1. Our whole camera system and parking sensors went out, as soon as I searched the problem, there were numerous forums advising of the issue. When I opened up the area in the trunk, the entire area was filled with water. The parts within all need to be replaced. This should be covered by BMW since this is such a huge issue.

NHTSA ID

11610644

Incident

Aug 23, 2024

While driving, oil light came on, engine light came on, car started shaking, smelled a rubbery smell, engine turned off. Would not restart, took vehicle in, timing chain. So now because this happened after class action suit we are not able to participate in said class action suit!! Just because ours ran longer, should not mean you were not responsible for this, knowing there was a problem!! So disappointed in BMW right now!!!!

NHTSA ID

11563522

Incident

Dec 23, 2023

Cam shaft broke during driving, lost acceleration on interstate causing issues merging to get to shoulder of road. Caused damage to motor resulting in oil loss, significant smoking from engine hindering visibility. Verified by BMW certified mechanic that this is the problem. Stated most likely caused by a known timing chain issue with Bmws using that motor. The only indication that appeared was when it happened, screen inside car stated "engine malfunction"

NHTSA ID

11557571

Incident

Sep 14, 2023

While pulling up to a red light and after coming to a complete stop, I sensed the engine was revving. While pressing down on the brake, I checked the RPM gauge to see the engine was revving at around 7k rpm. I tried to immediately put the car in park and turn off the ignition, but in the time it took me to move my hand from the steering wheel to the shifter, the car violently lurched forward and crashed into a pickup truck in front of me. I shut off the car momentarily. Realizing I was blocking traffic on a heavily traveled highway, I risked turning the car back on. I did so and was able to move it to the median to await the arrival of the state police. Later, I had the vehicle towed to an auto repair shop out of fear of driving it again. It is currently in the shop.

NHTSA ID

11548465

Incident

Oct 4, 2023

We noticed a gasoline smell when our BMW X1 sDrive28i was parked our the garage. We parked the car outside until the vehicle was taken to be diagnosed and repaired the next day. The diagnosis was that the driver's side fuel sending unit assembly was leaking. The mechanic who replaced the fuel sending unit assembly stated that the leak was bad enough the leaking gasoline could have caught fire.

NHTSA ID

11542489

Incident

Nov 11, 2021