2010 BMW X3 Sav Owner Complaints

ON MAY 31 2018 I TOOK MY X3 IN TO ROSEVILLE BMW FOR AIR BAG RECALL #B651617 PASSENGER SIDE SEAT MAT THEY TOLD MW PART ON ORDER AND DO NOT HAVE ANY PERSON SEATING IN THAT SEAT UBTILL RECALL IS COMPLEITED. IT IS NOW OCT 4 2018 AND NO REPAIR HAS BEEN MADE. I JUST GOT 2 MORE RECALL NOTICES FROM ROSEVILLE BMW STATING TO CALL THEM ABOUT RECALL #B651617 PAAS SEAT MAT. SO I CALLED SERVICE AND THEY TOLD ME NO PARTS HAVE COME IN AND DO NOT KNOW WHEN THE PART WILL BE SHIPPED!!!!!, ALSO ON ANOTHER NOTE ON THIS X3 I HAVE ALSO REPLACED WINDOW REGULATORS ALL 4 AND NOW BOTH REAR REGULATORS BROKE AGAIN #5 AND #6 THAT IS NOT CHEAP WHY??????

NHTSA ID

11133391

Incident

May 31, 2018

Mileage

97,535 mi

IN MOTION WHEN IT STARTED SMOKING. STATIONARY WHEN IT WENT UP IN FLAMES

NHTSA ID

11091547

Incident

Apr 30, 2018

Mileage

74,000 mi

TAKATA RECALL, MY CAR HAS BEEN ON THE RECALL LIST FOR YEARS AND THE DEALER NEVER SEEMS TO HAVE THE PARTS TO REPLACE.

NHTSA ID

11048031

Incident

Feb 29, 2016

IT'S BEEN 17 MONTHS AND BMW NA HAS NOT MOVED ON REPAIRING MY CAR.

NHTSA ID

10995600

Incident

Jun 16, 2017

Mileage

59,000 mi

TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ *AS

NHTSA ID

10981248

Incident

Mar 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED MORE THAN TWO DEALERS, BUT A SPECIFIC DATE COULD NOT BE PROVIDED FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ *CN

NHTSA ID

10978577

Incident

Feb 5, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10959591

Incident

Mar 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10954256

Incident

Mar 22, 2016

RECEIVED FROM BMW, IN MARCH 2016, RECALL NOTICE 16V-071, DRIVER'S FRONT AIR BAG MODULE. AS OF THIS DATE, BMW STILL DOES NOT HAVE THE NECESSARY PARTS AVAILABLE, AND AS OF THIS DATE (12-21-2016) ADVISED ME NOT TO EXPECT THEM UNTIL EARLY 2017 - ALMOST A YEAR LATER. MY PRIOR COMPLAINT TO THE NHTSA HAS BEEN IGNORED. SOMEBODY, SOMEWHERE, NEEDS TO BE FIRED.

NHTSA ID

10936760

Incident

Dec 21, 2016

Mileage

35,000 mi

NHTSA RECALL NUMBER 16V071 ISSUED ON 02/5/16 INSTRUCT THAT 2010 BMW X3 XDRIVE30I DRIVER'S FRONT AIR BAG IS DEFECTIVE AND MAY PRODUCE EXECESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RAPTURE RESULTING IN SERIOOUS INJURY OR DEATH. I HAVE BEEN CHECKING FREQUENTLY WITH BMW AND DID NOT REMEDY THE DEFECT TO DATE WHICH I THINK MORE THAN A REASONABLE PERIOD OF TIME TO COMPLETE THIS DEFEECT.

NHTSA ID

10926685

Incident

Feb 5, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF THREE LANES OF TRAFFIC. THE CONTACT EXITED THE VEHICLE WHILE THE PASSENGER REMAINED INSIDE. ANOTHER VEHICLE DRIVING AT A HIGH RATE OF SPEED CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, PUSHED THE VEHICLE TO THE LEFT, AND CAUSED IT TO CRASH INTO A CURB. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS NOT INJURED. THE FRONT PASSENGER SUSTAINED MAJOR INJURIES TO THE BACK, SHOULDER, AND NECK. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE VANOS HOUSING BOLTS WERE SUPPOSEDLY REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED, BUT HAD NOT CALLED THE CONTACT BACK. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10926525

Incident

Jan 27, 2014

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10917775

Incident

Feb 5, 2016

RECEIVED RECALL NOTICE DATED MARCH 2016 RE "DRIVER'S FRONT AIR BAG MODULE". BMW SARASOTA, FL DEALER STATES THAT NO PARTS ARE AVAILABLE TO REMEDY THIS DEFECT. THAT IS A 6 MONTH DELAY, WHICH IS AN UNREASONABLE PERIOD OF TIME FOR REPAIR.

NHTSA ID

10897008

Incident

Aug 18, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10896941

Incident

Mar 1, 2016

TL* THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10894470

Incident

Aug 9, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ *TR

NHTSA ID

10893940

Incident

Feb 5, 2016

TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AS THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10782371

Incident

Feb 15, 2012

Mileage

25,000 mi

MANY DASHBOARD WARNING LIGHTS CAME ON SIMULTANEOUSLY WHILE DRIVING. TOOK TO BMW OF ROCKVILLE MD. THEY DIAGNOSED FAILURE OF "FAULTY STEERING ANGLE SENSOR AND COIL SPRING." THEY CONFIRMED THIS WAS A SAFETY ISSUE, AND THAT IT WAS NOTHING WE DID THAT CAUSED IT-- IT WAS A FAULTY PART. AFTER ONLY 33,000 MILES, TO HAVE A CRITICAL PART FAIL, SEEMS SERIOUS TO ME. THEY CHARGED US $2080.76 TO FIX, BECAUSE IT WAS OUTSIDE WARRANTY DUE TO AGE OF CAR. TO MY MIND IF A PART FAULT OR FAILURE OCCURS, THAT IS A SAFETY ISSUE, A RECALL ISSUE, NOT A WARRANTY ISSUE AND THE CARMAKER SHOULD FIX AND REPORT IT.

NHTSA ID

10763124

Incident

Aug 29, 2015

Mileage

33,500 mi

RECEIVED NOTICE IN JUNE 2014 REGARDING RECALL CAMPAIGN NO. 14V-176: VANOS ASSEMBLY BOLTS. AFTER AN INITIAL NOTICE WAS RECEIVED, FROM BMW OF NORTH AMERICA, LLC, I HAVE HEARD NOTHING FURTHER. A TELEPHONE CALL TO/FROM THE LOCAL BMW DEALER SUGGESTED THAT I BE PATIENT AND WAIT TO BE CONTACTED WHEN PARTS WERE AVAILABLE. THE LOCAL DEALER, BMW OF SARASOTA IS A SUPERIOR DEALERSHIP - I HAVE NO COMPLAINTS WITH THEM, ONLY COMPLIMENTS. HOWEVER, AN E-MAIL SENT TO BMW CUSTOMER RELATIONS, AT THE ADDRESS CONTAINED IN THE RECALL NOTICE, WAS NOT RESPONDED TO. I WAS REQUESTING A STATUS UPDATE. MY CONCERN IS THAT A WALL STREET JOURNAL ARTICLE, O/A 8/4/2014, SUGGESTS NEGLIGENT FOLLOW-UP BY THE NHTSA REGARDING RECALLS. IT SUGGESTS THAT A WAIT TIME FOR REPAIRS OF UP TO TEN MONTHS OR MORE, WITH NO INTERVENTION BY THE NHTSA, IS THE NORM. I WOULD LIKE TO KNOW FROM THE NHTSA WHAT ITS RESPONSIBILITIES ARE WITH REGARD TO THE STATUS OF RECALLS, ESPECIALLY THIS ONE. YOUR CONTACT INFORMATION WAS INDICATED IN THE RECALL NOTICE. THIS COMPLAINT IS ABOUT THE NHTSA'S LACK OF FOLLOW-UP ON VEHICLE SAFETY RECALLS - NOT BMW. *TR

NHTSA ID

10618907

Incident

Jun 1, 2014

Mileage

36,000 mi

TL*THE CONTACT OWNS A 2010 BMW X3. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER, WHO DIAGNOSES THE VEHICLE AS HAVING A DEFECTIVE POWER STEERING PUMP. THE DEALER DID NOT HAVE THE POWER STEERING PUMP. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 51,000.

NHTSA ID

10537497

Incident

Aug 23, 2013

Mileage

51,000 mi

TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE MUFFLER DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

NHTSA ID

10532937

Incident

Jul 10, 2013

Mileage

69,000 mi

MY WIFE WAS DRIVING THE CAR AND SHE HEARD A CLINKING SOUND, IT WAS THE SUN ROOF GLASS THAT SHATTERED. MY WIFE STOPPED AT A HARDWARE STORE TAPED THE GLASS, AND COVERED IT WITH PLASTIC. THE GLASS COULD HAVE FLOWN OFF AND DAMAGES CARS( INCLUDING OURS) AND INJURED PEOPLE. *TR

NHTSA ID

10500707

Incident

Feb 21, 2013

Mileage

38,000 mi

SUDDEN LOSS OF STEERING POWER WHILE DRIVING, UNABLE TO TURN STEERING WHEEL WHILE DRIVING AND ATTEMPTING TURN IN MAJOR INTERSECTION. HEAVY ROAD TRAFFIC HERE IN FT LAUDERDALE, ALMOST CRASHED WITH MY 9 YEAR OLD ON WAY TO SCHOOL. THIS IS 3RD ATTEMPT TO FIX PROBLEM, CAR WAS RETURNED BUT NOT PROPERLY FIXED, TOOK BACK TO DEALER NEXT DAY WITH SAME ISSUE & ITS STILL THERE AFTER 14 DAYS, CONCERNED & FEAR FOR MY FAMILY'S SAFETY AND SECURITY WHILE DRIVING THIS BMW DUE TO SUDDEN LOSS OF STEERING WHILE TURNING & DRIVING IN CITY TRAFFIC! *TR

NHTSA ID

10482523

Incident

Oct 12, 2012

Mileage

28,888 mi