2017 BMW X3 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 BMW X3, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine3930.2%
- Electrical3023.3%
- Fuel system1713.2%
- Brakes129.3%
- Airbags75.4%
- Driver assistance64.7%
- Body & structure64.7%
- Visibility32.3%
- Steering21.6%
- Other / unspecified21.6%
- Powertrain (other)10.8%
- Exterior lighting10.8%
- Tires & wheels10.8%
- Transmission10.8%
- Interior & seats10.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
See attached document for complaint. It is coming to almost a year that this problem still exists. After multiple attempts to have this rectified still un settled. I tried to make a claim on your website but for some reason the site is not taking my VIN# XXXXXXXXXXXXXXXXX, NJ Plate Tag XXXXXX
I am unable to drive my 2017 BMW x3 Vin Number 5uxwx9c37h0t22306 anymore I recently took my vehicle to a mechanical and they told me that my Engine Coolant Pump is no longer good. I checked for any recalls, and the recall is Engine Coolant Pump which the description explains everything that's happening to my vehicle. This issue has been ruled non fixable, and I will like a responsible solution to this problem.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I have tried to set up an appointment with my local dealer for a recall notice several times, but they never have the part needed. One time they said they had the part and after dropping the car off my wife returned to find out they still did not have the part The date below is approximate
The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
1. The fuel pump and electronic relay have malfunctioned 3x while driving. 3RD fuel Pump!!! 2. The car broke down in Downtown Atlanta, at night. The car stopped in parking lot at work at an event site, then Ubered home. I had the car towed the next day. 3. The issue wasn't reproduced by the dealer, however it reproduced on its own 3 times. 4. THe last repair, number three, the vehicle was kept by BMWGlobal Atlanta for approximately 30 days. The pump system was dead, but they couldn't reproduce the issue with the new pump. They blamed it on the fuel I was using, which was always Premium! 5. There were zero warning lamps in the car before the shutdowns. all three times the car the pumps died the car began stuttering right before it shut down.
1. The fuel pump and electronic relay have malfunctioned 3x while driving. Causing me to replace the low pressure fuel pump . First Fuel Pump was at 30 K miles on 10/8/2021 2. This is the Second Fuel pump! 10/13/2022 The car broke down on the Highway Near Columbus GA . The car stopped at a traffic light and limped into a parking lot. I waited 4 hrs for a flatbed, got a hotel for the night and a rental in the AM. The car stopped running 2x on the highway both times in Rural Georgia, miles away from a BMW dealership. I was able to limp the car off the highway. Once it died in downtown Atlanta. All three times the vehicle needed to be flatbedded to a BMW dealer. Twice I needed hotels and rental cars the next day to finish work. And both times needed to go back to rural GA to pickup the cars. 3. The issue wasn't reproduced by the dealer, however it reproduced on its own 3 times. 4. THe last repair, number three, the vehicle was kept by BMWGlobal Atlanta for approximately 30 days. The pump system was dead, but they couldn't reproduce the issue with the new pump. They blamed it on the fuel I was using, which was always Premium! 5. There were zero warning lamps in the car before the shutdowns. all three times the car the pumps died the car began stuttering right before it shut down.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while depressing the brake pedal, the brake pedal went to the floorboard. The contact used the parking brake to assist while stopping the vehicle. The vehicle was taken to a certified mechanic who diagnosed that the brake pads needed to be replaced. The contact stated that after the vehicle was repaired, the chassis failure and traction control failure warning lights light illuminated. The vehicle was returned to the mechanic and was diagnosed with brake failure. The contact was unsure of the parts that needed to be replaced to repair the vehicle. The dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The failure mileage was 133,000. VIN tool confirms parts not available.
While driving on the highway I had an error message pop up on the dash that said right brake light electrical malfunction and as soon as the error message popped up I saw a bunch of debris and smoke coming from the back right side of my car and the engine shut off. After sitting for some time while waiting for roadside assistance and trying to make it to safety since my car shut off in the middle of the highway it finally turned back on however I am unable to switch gears to be able to make it to safety
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Seat mat sensor module which detects presence of passenger in the seat has malfunctioned sooner than expected.
Passenger seatbelt sensor warning failure
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
As I was pulling into my assigned parking spot in my building complex. Both me and my 6yr old daughter were in the vehicle. As I was pulling into my parking spot and went to brake and put my vehicle in park- my brakes locked, gave out and the vehicle continued to proceed forward. As it proceeded forwarded, I immediately kept trying to brake- but because the vehicle is all wheel drive it accelerated forward pushing through the concrete parking bumper guard located on the floor of the parking spot. Because of the acceleration, the vehicle crashed into the storage units connected to the building structure. I immediately tried reversing and forced the car into park without braking. Thankfully my daughter was still in her car seat. It was terrifying and we were in so much panic and scared. My neighbors came to our rescue- because I was distraught knowing that we had literally just come off of the highway and that could have happened at any point with my child in the car. My insurance is able to cover the damages - but, the auto repairs do not consist of checking the brakes/malfunction. I cannot see myself staying with this vehicle and putting the safety of myself and daughter in jeopardy. I am praying that BMW takes the necessary measures to assist in addressing this
TL* THE CONTACT OWNS A 2017 BMW X3. THE CONTACT WAS ATTEMPTING TO STOP AT A STOP SIGN AND PRESSED DOWN ON THE BRAKE PEDAL BUT THE VEHICLE ACCELERATED. THE VEHICLE HIT ANOTHER VEHICLE STOPPED IN FRONT AT THE STOP SIGN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE HIT THE BACK BUMPER OF THE OTHER VEHICLE AT 5 MPH. THERE WAS NO VISIBLE DAMAGE WITH ONLY THE LICENSE PLATE BEING TORN OFF. THE DEALER AND MANUFACTURER HAD NOT YET BEEN CALLED. THE OTHER PERSON FILED A CLAIM WITH THE CONTACT'S INSURANCE COMPANY. THE FAILURE MILEAGE WAS 16,420.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
CARVANA - SOLD ME A 2ND LEMON. Vehicle has significant oil leak. Front of engine as well as underside of engine is covered in oil. Alternator is saturated in oil. (Eventually burning out the alternator) Serpentine belt is also saturated in oil making it swell and becoming soft. Also makes the belt slippery and outside edge of belt is damaged. Right rear tire is about to come apart very soon. The steel belt is serpentine from the tire. (Unsafe) Vehicle currently has 25 intermittent and pertinent codes. Drivers door and drivers side rear door are different color white they have been repainted. Emblem on driver side door is crooked. Vehicle is ready for rotors front and rear. They are grooved Brake pad replacement automatic with rotors. 60MPH road test revealed car is a little bouncy or chattering indicating one of the following: 1. Unbalanced Tires 2. Bad Tires 3. Bent Wheels
My BMW is signaling “Secure vehicle against rolling” notification when put in reverse. The Mechanics are saying that BMWS e springs are defected. Very dangerous for me and my children.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
My daughter was driving on the NJ Turnpike, on the Highway for a few minutes when she heard a loud explosion. Nothing hit the Vehicle prior the explosion. A vehicle behind her saw the pieces of Sunroof blew out and notified her. She took the X3 to BMW and got a nice bill instead.
Heard a loud boom after just entering the highway and the front sunroof on my 2017 BMW x3 just exploded. Fortunately the cover was closed, most of the glass blew out upon the explosion. Driving around the speed limit at the time of the explosion. Took it the dealer and got a big bill instead.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE VEHICLE WILL NOT DRIVE STRAIGHT WHEN THE STEERING WHEEL IS AT CENTER. THE VEHICLE WILL DRIFT EITHER TO THE LEFT OR TO THE RIGHT, BUT IT WILL NOT GO STRAIGHT WITHOUT CONSTANT CORRECTIONS. IN SHORT, THE STEERING SYSTEM DOES NOT HAVE A CENTER. THE AUTHORIZED DEALER'S CERTIFIED TECHNICIAN TEST DROVE THE VEHICLE AND CONFIRMED THE ISSUE. THEY UNSUCCESSFULLY TRIED TO REPAIR IT WITH WHEEL ALIGNMENT AND EPS RECALIBRATION. THEN THEY SAID THAT THEY TEST DROVE A SIMILAR VEHICLE AND IT EXHIBITS THE SAME STEERING ISSUE AND THUS THEY CALLED IT "A NORMAL CHARACTERISTIC OF THE ELECTRIC STEERING". I HAVE CONTACTED BMW NA ABOUT THE ISSUE AND THE DEALER'S STATEMENT THAT THIS STEERING ISSUE IS A NORMAL CHARACTERISTIC. BMW NA HAS NOT PROVIDED ANY TECHNICAL GUIDANCE OR OPINION AND THEY REDIRECT ME BACK TO THE DEALER. THEIR OVERALL VERDICT IS THAT IF MORE THAN ONE VEHICLES EXHIBIT THE ISSUE, THEN IT IS NORMAL, AND THERE IS NOTHING THEY CAN DO. NHTSA SHOULD INVESTIGATE IF X3 MODELS WITH ELECTRIC STEERING HAVE THIS STEERING ISSUE AND POSSIBLY ASK BMW TO RECALL BECAUSE IT IS A BIG SAFETY ISSUE.
TL* THE CONTACT OWNS 2017 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THE POWER STEERING SYSTEM MALFUNCTIONED AND CAUSED THE CONTACT TO EXPERIENCE EXTREME DIFFICULTY IN STEERING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FROM THE TIME THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR TIRE WERE OUT OF ALIGNMENT THE VEHICLE WAS REPAIRED. THE CONTACT EXPERIENCED THE SAME FAILURE EVEN AFTER IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20. UPDATED 03/03/17*LJ *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Service due light keeps coming on, Brakes are squeaking, AC not blowing out properly check both front and rear, Back up camera is staying on even when she is in park, light on usb port are not working, emergency SOS call doesn't work, driver side door lock not working properly. Tires keep going down. Symptoms: Service due light keeps coming on, Brakes are squeaking, AC not blowing out properly check both front and rear, Back up camera is staying on even when she is in park, light on usb port are not working, emergency SOS call doesn't work, driver side door loc A/C EVACUATE AND
CARVANA - SOLD ME A 2ND LEMON. Vehicle has significant oil leak. Front of engine as well as underside of engine is covered in oil. Alternator is saturated in oil. (Eventually burning out the alternator) Serpentine belt is also saturated in oil making it swell and becoming soft. Also makes the belt slippery and outside edge of belt is damaged. Right rear tire is about to come apart very soon. The steel belt is serpentine from the tire. (Unsafe) Vehicle currently has 25 intermittent and pertinent codes. Drivers door and drivers side rear door are different color white they have been repainted. Emblem on driver side door is crooked. Vehicle is ready for rotors front and rear. They are grooved Brake pad replacement automatic with rotors. 60MPH road test revealed car is a little bouncy or chattering indicating one of the following: 1. Unbalanced Tires 2. Bad Tires 3. Bent Wheels
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
ENGINE SEIZED AT 65MPH HIGHWAY SPEEDS DURING COMMUTE TO WORK ON BUSY BOSTON HIGHWAY. NARROWLY AVOIDED SEVERAL COLLISIONS AS VEHICLE COASTED TO STOP. VEHICLE WAS PURCHASED NEW FROM A BMW DEALER THREE WEEKS AGO AND HAS LESS THAN 2,000 MILES ON IT. DEALER ADVISES AN "OVERSIZED BEARING WAS FOUND IN THE ENGINE CAUSING IT TO OVERHEAT AND SEIZE". ENGINE REQUIRES REPLACEMENT. TRANSMISSION, TRANSFER CASE, ELECTRONICS AND COOLING SYSTEM DAMAGE ARE SUSPECTED BY THE DEALER TECH AND WILL REQUIRE MONITORING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
LEFT TURN SIGNAL MALFUNCTIONING WHILE DRIVING ON THE STREET AND HIGHWAY- WARNING MESSAGES OF MALFUNCTIONING OF TURN SIGNAL APPEARS ON PANEL. THIS ERROR OCCURRED TUESDAY AUGUST 20TH 2019, WILL BE TAKING CAR FOR REPAIR THIS WEEKEND.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
P 245/50 R18 There were leanings from time to time. The Firestone service checked the cause which related to the quality of the tires, too thin sidewall on all 4 tires.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2017 BMW X3. The contact stated that while the contact's wife was pulling into a driveway, the vehicle sporadically accelerated and crashed into another vehicle. The contact stated that his wife was pumping the brakes but the vehicle failed to stop immediately. No air bags were deployed. The contact's wife was not injured and did not receive medical attention. A police report was filed. The vehicle was towed to a repair shop. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. The VIN was not available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I CHECKED ONLINE FROM NHTSA THAT MY CAR HAS A RECALL WHICH IS IN INCOMPLETE STATUS, WHILE I CALLED BMW THEY TOLD ME THERE IS NO SUCH RECORD FOR A RECALL FOR MY CAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .