Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jun 4, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
29%
of 35 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2024 BMW X3 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Jun 4, 2026
The contact owns a 2024 BMW X3. The contact stated while driving 5 MPH, attempting to park the vehicle in the park the vehicle, while depressing the brake pedal the vehicle unintendedly accelerated independently causing the vehicle to drove over the curb and the contact mention due to the impact the rear passenger tire was damaged and before the brake pedal she could hear the vehicle began to decelerate independently and while depressing the brake pedal with her left foot . No warnings light illuminated A dealer was contacted. The vehicle was towed to the dealer where they inspected the vehicle, and they informed the consumer there was no failure. The contact mention that this failure had occurred on two different occasions. The manufacturer was notified of the failure offered no assistance and denied helping the consumer. The approximate failure mileage was 17,903.
NHTSA ID
11742130
Incident
Apr 18, 2026
Mileage
17,903 mi
Driver assistancePowertrain (other)
Filed May 26, 2026
Crash reported
I started to pull forward from a pharmacy drive-through at an intended low speed (approximately10/15 mph) for a right turn onto a driveway. The car was on auto-hold and in drive gear. When I turned right, the vehicle went into a full throttle acceleration and continued until impact. Brakes were totally ineffective. A TWO-LINE BRIGHT YELLOW MESSAGE FLASHED IN THE INSTRUMENT PANEL, "TRANSMISSION MALFUNCTION". There was no automatic braking or forward collision function. I made a hard left turn in about 40 feet to avoid a shopping center parking lot. The vehicle continued until colliding with a concrete filled bollard and an automotive electric charging station. The vehicle charging at this station was also struck. My vehicle fell back, landing on its right side. The driver's airbag and both side curtains deployed. I was left suspended in the seat belt until the Fire Department, Emergency Services and the Highway Patrol arrived. A Jaws of Life was used to open the sunroof and extract me. I was transported by ambulance to an emergency treatment center. I was examined there and imaging done. I sustained a ruptured tendon in the middle right finger (permanent damage) and sagittal band ruptures in two fingers on that hand. There were numerous scrapes and bruises on the left thigh, both forearms and hands as well as minor cuts on my forehead. Also, post -accident, I experienced neck pain and overall soreness for several days due to whiplash. The Event Data Recorder was unattainable as insurance paid the claim for the totaled car within one week and assumed ownership. According to the salvage yard, it was sold shortly thereafter. Refer to NHTSA ID number 11659896 for this issue with another 2024 BMW x3 Photos to accompany complaint will be sent by email with VIN #
NHTSA ID
11740159
Incident
Mar 5, 2026
AirbagsDriver assistance
Filed May 9, 2025
Crash reported1 injury reported
The contact owned a 2024 BMW X3. The contact stated that while driving at approximately 35 MPH and turning right, the vehicle unintentionally continued accelerating and veering to the right. The contact stated that she had depressed the brake pedal, but the brakes did not respond. The contact stated that the vehicle jumped the curb, the contact was not able to steer the vehicle back onto the roadway because the steering wheel was seized. The contact stated that the vehicle hit a traffic sign and side-swiped a street light pole. The contact stated that the vehicle then crashed into a parked vehicle head-on and stopped. The contact stated that the air bags had not deployed during the front-end collision. The contact stated that the police and emergency services had arrived. The contact was transported to a hospital, and the police issued a report. The contact stated that she had bruises on her chest, ribs, both arms, and wrists. The contact also had a whiplash injury to her neck. The vehicle was towed to an impound lot, and a total loss was declared. The manufacturer was informed of the failure. The failure mileage was approximately 17,000.
NHTSA ID
11659896
Incident
Mar 26, 2025
Mileage
17,000 mi
BrakesDriver assistance
Filed Jan 27, 2025
Crash reported
As I was pulling into a parking stall at work, I pressed on the brake and the vehicle did not stop. It went up over the sidewalk which is stepped up from the parking lot 4-6". i continued to press the break in as far as I could and the vehicle continued to travel at least 20 and stopped when it hit the building. The vehicle is equipped with the automatic emergency breaking and collision warning in which neither worked. The brick on the building was only scrapped. However, there are windows right at the brick line at the location that my car stopped. The car did not go through the window or the building. If it would have, it could have injured those inside. I was pressing on the breaks so hard that I have an injury to my toe. I have not seen a doctor yet, but it's possible that I broke it as I was pressing that hard. The vehicle has not been inspected by the insurance company, manufacturer, or dealership yet. I called the dealership and asked that it be inspected and a diagnostic run immediately. The dealership said they cannot get me in for a week. My vehicle is equipped with a Event Data Recorder.
NHTSA ID
11638763
Incident
Jan 27, 2025
Driver assistance
Filed Nov 23, 2024
Rear cross traffic alert safety feature does not work as advertised and is poorly implemented on my 2024 BMW X3. It sometimes will give a visual or visual & audio indication but this is a very rare occurrence and is dangerous. By the time an alert is generated an accident will have occurred. It does not detect pedestrians walking behind the vehicle. It cannot be relied on and it's as if the vehicle does not have this common safety feature. My dealer was sympathetic but stated this is normal operation for this vehicle and other BMWs as well.
NHTSA ID
11627010
Incident
Nov 4, 2024
BrakesDriver assistance
Filed Nov 22, 2024
My vehicle doesn't warn me about rear cross-traffic or it stops for emergency. I paid for this option. Delaer checked the system and reassured me that everything is working. I have to backup to a busy street a few times a day and this system is not protecting me and I am afraid that I will get into a crash. I had several close calls and I am afraid of a crash with this system.
NHTSA ID
11626920
Incident
Nov 6, 2024
Driver assistanceElectrical
Filed Nov 14, 2024
See attached document for complaint.
NHTSA ID
11625236
Incident
Nov 6, 2024
Driver assistance
Filed Oct 29, 2024
PROBLEM: I recently had incidents when the RAB (rear automatic brake) on the 2024 BMW X-3 vehicle DID NOT WORK on multiple. The vehicle never stopped as I backed out of my parking space and almost hit a pedestrian while simply rolling in reverse. Afterwards my husband, who had a similar incident with his BMW 540i, tested the RAB by perpendicularly slowly walking behind the car. He had to run out of the way when the vehicle was continuing to move when approximately 12” from me. I tested both vehicles, 540i & X-3, with the same results. As a further test I placed a plastic figure that’s ordinarily used a warning to drivers of children playing in the area. Results while slowly backing was that the vehicle hit (bumped) the little green “man”. He previously did the same tests on 2024 540i, VIN [XXX] , with the exact same results. BMW of Wesley Chapel had no solution. We spoke with managers Doonan and Hernandez. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11622469
Incident
Oct 2, 2024
Driver assistance
Filed Aug 10, 2024
After verifying that the vehicle is equipped with front amd rear cross traffic audio and visual alert features, I brought the car to the dealer because it was not showing any cross traffic alerts. They could not find any issues with the sensors, not could they explain why it was not working after checking that all of the configuration settings are correct. Only very close proximity detection of objects works, which confirms that the sensors do indeed function (e.g., coming close to a building or a person). The BMW user manual and video overview for this X3 vehicle confirm how it should work, but it does not function at all. You can see the cross-traffic functional overview in the BMW mobile application. This important safety feature does not work as represented by BMW, not can the certified dealer correct the problem.
NHTSA ID
11607705
Incident
Aug 8, 2024
Driver assistance
Filed May 20, 2024
There are no audible alerts and insufficient visual alerts to indicate when cross traffic is approaching from the rear left or rear right of the vehicle while backing up. The functionality only works when there is a blind spot to the immediate right or left of the vehicle. This is inconsistent with the industry standard. The current vehicle is a 2024 BMW X3 model year. However, in comparison to three other vehicles we operate which are all 2016 model years and poses this technology, it makes driving the 2024 BMW X3 a concern. We have reported this to our dealer, who has indicated the vehicle is operating as designed. This is contradictory to the lead technician at our dealership, who maintained that there should be a clear audible alert to accompany the minimal visual alert on the screen.
NHTSA ID
11589802
Incident
Dec 21, 2023
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own