2016 BMW X4 Owner Complaints

The contact owns a 2016 BMW X4. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11673979

Incident

Oct 1, 2024

The contact owns a 2016 BMW X4. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine temperature warning light was illuminated. The engine overheated, and the vehicle lost motive power. The contact stated that the vehicle was stuck in the middle of the street. The vehicle was restarted; however, the vehicle failed to start as intended. The vehicle was towed to the residence. The vehicle was later towed to the warranty company; however, the contact was informed that the failure was an electrical failure. The contact was advised to take the vehicle to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,777.

NHTSA ID

11646352

Incident

Feb 18, 2025

Mileage

69,777 mi

The contact owns a 2016 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11638252

Incident

Sep 15, 2024

My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11609802

Incident

Mar 25, 2024

The contact owns a 2016 BMW X4. The contact stated that while driving at various speeds, an abnormal popping noise was coming from vehicle while driving over a speed bump or while turning the steering wheel in either direction. The contact stated that no warning lights were illuminated. The vehicle was taken to an independent mechanic where a diagnostic test was performed; the diagnostic test showed that the control arm was defective. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 89,000.

NHTSA ID

11577529

Incident

Feb 15, 2024

Mileage

89,000 mi

After starting vehicle and putting it into drive, I received a Parking Brake Malfunction error message. The electronic parking brake was engaged and it could not be release allowing the vehicle to move. I attempted to reset the electronic parking brake following the dealerships recommendations. 1) remove and replace the fuses for the parking system (3 fuses) and 2) disconnecting the battery for 30 minutes and re-connecting the battery in order to reset the computer. Neither of these methods worked, and there is no way to manually release the parking brake. Ultimately, the vehicle was towed to the local BMW dealership for service. They have not been able to diagnose or fix the issue. thankfully, the malfunction happened while pulling out of the garage, and not at speed on the interstate. That could have been disastrous. This appears to be a serious engineering flaw in BMW vehicles equipped with electronic parking brake systems.

NHTSA ID

11540779

Incident

Aug 20, 2023

Vehicle was involved in a collision with right/ passenger front and side of vehicle. whole bumper knocked off. left front tire broke off during collision. Passenger side curtain air bag deployed. Stirring air bag did not deploy nor did the curtain airbag on driver side. Passenger injured with broken nose and face injury during collision.

NHTSA ID

11516411

Incident

Apr 7, 2023

Vehicle has stalled while in operation (at speed) 5 times since owning. All were very dangerous situations for my wife and surrounding drivers. All issues were apparently "fuel system" related. I purchased this vehicle on May 11, 2018 (POC) from Fields BMW South Orlando, FL. The car was most recently brought in for repair for a continued issue on May 3, 2021. Vehicle has never been in a wreck and has roughly 73K miles. •5/31/2018 – Issue with fuel system. Car started shaking and would not start. 2 weeks after purchase. •6/05/2018 – Issue with fuel system. Vehicle stalls while in operation. •8/21/2018 – Vehicle is losing acceleration while driving. Drive train malfunction light comes on. •3/5/2019 – Check engine light on. Faulty tank ventilation pressure switch. •6/23/2020 – Car stalls while driving (35 mph+) and strands me in the middle of an intersection. Car will not switch out of park. Police had to come to move the vehicle. Very dangerous situation. Wife is driving, 3 months pregnant at this time. •8/15/2020 – Car stalls while driving. Again, driving around 30+ mph. Wife had to quickly pull the car to the median. Dangerous situation. Car will not switch out of park. Wife is driving, 5 months pregnant. •5/3/2021 – Car stalls while driving. Luckily able to coast into a gas station under no power. Car will not switch out of park. Wife stranded with no AC with 3-month-old baby and 9 yr. old daughter. - 5/17/2021 - Transfer Case Needs Replacement Besides the fuel system issues, I believe there is a dangerous feature with this vehicle in that it cannot be switched out of park when it loses power. Being stuck in the middle of an intersection and unable to move a car into neutral (even with police officer) is extremely dangerous. Vehicle was inspected by a BMW TSE for transfer case issue. They say it needs to be replaced. This vehicle is a danger and should not be on the road.

NHTSA ID

11423835

Incident

May 3, 2021

TL* THE CONTACT OWNS A 2016 BMW X4. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE DROVE OVER A CURB CAUSING DAMAGE TO THE SUSPENSION. THE CONTACT HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE CAUSE OF THE FAILURE WAS A FAULTY TIMING CHAIN. THE SUSPENSION DAMAGE WAS REPAIRED HOWEVER, THE ENGINE WAS NOT REPAIRED. BMW OF OWINGS MILLS (9702 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (410) 902-8700) WAS CONTACTED AND PROVIDED AN ESTIMATE FOR THE ENGINE REPAIR/REPLACEMENT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID

11416176

Incident

Dec 20, 2020

Mileage

90,000 mi

VEHICLE WAS SET WITH INCORRECT REAR CAMBER/ALIGNMENT/TOE-IN LEADING TO VERY PREMATURE INSIDE EDGE REAR TIRE WEAR WITH BOTH REAR TIRES. THIS CREATES UNSAFE HANDLING CONDITIONS, PREMATURE TIRE WEAR, AND A SAFETY CONCERNS WHEN TIRES FAIL.

NHTSA ID

11100244

Incident

Jun 1, 2018

Mileage

38,000 mi