RoadVitals

2022 BMW X5 Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 14, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 9, 2021

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2022 BMW X5 Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Other / unspecified
Filed Dec 14, 2021

New vehicle purchased this past Saturday. Found out that BMW no longer ships the lug adapter in the vehicle. Sales person and BMW telephone call center rep. confirmed this. They said to order one thru the parts department at the dealer. Parts department said it might take a month and a half to get... What do I do in the meantime if the tire needs to be changed due to damage. My wife and I were going cross country on a family visit. Not now. We both don't feel safe not being able to change a tire if something happens. THIS IS NOT SAFE NOR IS IT RIGHT. Please help us in this manner.

NHTSA ID
11443744
Incident
Dec 11, 2021
Powertrain (other)
Filed Nov 25, 2021

While driving regularly the engine started sputtering and the throttle became non responsive. It seems to have been a transmission problem. A warning light came on noting Drivetrain Malfunction but that continuous driving was possible. Driving was not possible since there was no power. This was an unsafe condition for everyone in the vehicle (and other drivers) since the car stopped in the middle of a busy thruway. The vehicle was rolled to the side of the road, picked up by a tow truck and taken to the manufactures service center.

NHTSA ID
11441678
Incident
Nov 24, 2021
Powertrain (other)
Filed Oct 9, 2021

The car was driving in HYBRID mode and when I slowed down and then as I was about to accelerate, the car pulled forward in a jolt and even braking the car did not help. Not sure if the car was switching from hybrid to electric mode? It was scary and I finally switched to SPORT mode to avoid the electric / hybrid model altogether. This is the second time it has happened to me in the past one month since I owned the vehicle. I found that I am not the only one as there are several other owners on the BMW blog forum describing a similar issue.

NHTSA ID
11436173
Incident
Oct 8, 2021

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .