Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Aug 13, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 160 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2001 BMW X5 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Steering
Filed Aug 13, 2018
TL* THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 01V173000 (STEERING). THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO PLAZA BMW (11858 OLIVE BLVD, CREVE COEUR, MO) WHERE THE FAILURE WAS CONFIRMED; HOWEVER, THE VIN HAD NO OPEN RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WERE NO OPEN RECALLS UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA ID
11119625
Incident
Jul 30, 2018
Mileage
120,000 mi
Steering
Filed Apr 12, 2017
TL* THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO OPERATE PROPERLY. THE DRIVER COASTED THE VEHICLE ONTO THE ROAD SHOULDER AND THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC POTENTIALLY LOCATED A FAILURE WITH THE STEERING COLUMN SPINDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
NHTSA ID
10972004
Incident
Apr 7, 2017
Mileage
140,000 mi
AirbagsOther / unspecifiedSeat belts+1 more
Filed Mar 21, 2017
Crash reported1 injury reported
TL* TAKATA RECALL. THE CONTACT OWNED A 2001 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A COYOTE JUMPED IN FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO VOID A CRASH AND SWERVED CAUSING AN UNKNOWN REAR WHEEL TO DETACH FROM THE VEHICLE. THE VEHICLE THEN FLIPPED OVER SEVERAL TIMES AND CRASHED UPSIDE DOWN INTO THE SIDE OF A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT WHO WAS EJECTED FROM THE VEHICLE WHEN THE IMPACT OCCURRED. THE CONTACT SUSTAINED INTERNAL BRUISING THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER BUT WAS NOT DIAGNOSED. THE VEHICLE WAS LATER TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS DESTROYED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10967473
Incident
Feb 20, 2015
Steering
Filed Apr 1, 2005
WHILE DRIVING AT APPROXIMATELY 80 MPH STEERING GEAR BROKE. THIS HAPPENED WITH NO WARNING. VEHICLE LOST STEERING CONTROL. OWNER HAD THE BMW ROADSIDE ASSISTANCE TOW THE VEHICLE TO THE BMW DEALERSHIP. THIS IS WHEN THE OWNER WAS INFORMED AS TO WHAT HAD HAPPENED TO THE VEHICLE. OWNER WAS TOLD BY THE MANUFACTURER THAT AN ENGINEERING TEAM WOULD BE OUT TO INSPECT THE VEHICLE. AS OF TODAY THAT NEVER HAPPENED. *AK
NHTSA ID
10117287
Incident
Feb 7, 2005
Mileage
41,000 mi
EngineFuel systemSteering
Filed Apr 1, 2005
I PURCHASED MY 2001 BMW X5, NEW IN SEPT OF 2000. I BEGAN HAVING PROBLEMS WITH IT PRETTY QUICKLY. THE MOST PLAUGING PROBLEM WAS THE GAS GAUGE. IT TOOK BMW 5 TIMES TO FINALLY FIX IT. 2/26/01 14461 MILAGE, 3/9/01 14512 MILAGE, 5/16/01 18566 MILES, 8/29/01 24493 MILES, AND FINALLY 2/26/02 37268 MILES. THERE WERE A NUMBER OF OTHER ISSUES WITH THE CAR, WATER PUMP, LOWER CONTRO ARM (TWICE), AND VARIOUS OTHER NON-ESSENTIAL ITEMS. I TRIED TO ENACT THE LEMON LAW, BUT SINCE THE 3RD TIME ON THE FUEL GAUGE WAS AT 18500 MILES, I WAS TOLD IT DIDN'T APPLY. NOW AFTER 4 AND A HALF YEARS, I HAVE 114,000 MILES ON THE CAR AND I WAS JUST TOLD THAT THE MOTOR IS SHOT AND WILL HAVE TO BE REPLACED AT A COST OF $11,500. I CAN'T SINK THAT KIND OF MONEY INTO A CAR WITH THAT MANY MILES BUT I CAN'T SELL IT WITH A BAD MOTOR AND I CAN'T MAKE PAYMENTS ON TWO CARS. THIS CAR HAS BEEN ONE PROBLEM AFTER ANOTHER AND BMW HAS REFUESED HELP ME. THE ONLY OFFER THEY MADE WAS TO GIVE ME $5000.00 OFF ON A NEW CAR WHEN I HIRED A LAWYER TO TRY TO ENACT THE LEMON LAW, BUT WITH THE MILAGE I HAD ON THE CAR ALREADY I STILL WOULD HAVE OWED THEM MONEY ON THE TRADE-IN. THERE HASN'T BEEN ONE INCIDENT. IT'S JUST BEEN ONE THING AFTER ANOTHER SINCE I BOUGHT THE CAR. I HAVE PAID BMW OVER $3600.00 FOR SERVICE AND REPAIRS NOT COVERED BY WARRANTY SINCE I BOUGHT THE VEHICLE. NOW IT'S GOING TO COST ME OVER $11,000 MORE TO GET THE CAR RUNNING AGAIN. I HAVE ALL THE SERVICE RECORDS AND HAVE ALWAYS PAMPERED THE CAR. I ONLY USED THE BEST GAS, NEVER MISSED ANY SCHEDULED SERVICES. I CAN'T BELIEVE BMW IS NOT STANDING BEHIND THEIR PRODUCTS BETTER THAN THIS.*AK
NHTSA ID
10116227
Incident
Mar 4, 2005
Mileage
113,744 mi
Steering
Filed Sep 28, 2004
STEERING COLUMN BINDS WHEN TURNING IN EITHER DIRECTION. *AK THE VEHICLE WAS TAKEN TOT THE DEALER WHO DETERMINED THAT THE VEHICLE WAS OPERATING WITHIN SPECS. *NM
NHTSA ID
10083783
Incident
Jun 30, 2000
Mileage
62,000 mi
Steering
Filed Dec 17, 2003
STEERING COLUMN WAS REPAIRED FIVE TIMES DUE TO STEERING STICKING OR BINDING IN POSITION.*AK *MR
NHTSA ID
10051690
Incident
Oct 3, 2003
Steering
Filed Dec 10, 2002
WHILE DRIVING ON THE HIGHWAY AT 55 MPH, CONSUMER WAS EXITING. THE STEERING WHEEL FREE WHEELED WITH VEHICLE CONTINUING FORWARD. PRIOR TO THIS INCIDENT, THERE WAS A SQUEAKING NOISE FROM THE STEERING WHEEL, BUT THE DEALERSHIP KEPT LUBRICATING THE WHEELS. TS
NHTSA ID
8024060
Incident
Nov 30, 2002
Steering
Filed Nov 18, 2002
WHILE DRIVING VEHICLE, CONSUMER STATES THERE IS A VIBRATION IN STEERING WHEEL. VEHICLE WILL STALL ON THE HIGHWAY, AND CONSUMER FEELS HER FAMILY IS NOT SAFE. PLEASE PROVIDE ANY INFORMATION. TS
NHTSA ID
8022935
Incident
Oct 1, 2001
Body & structureHeating & air conditioningEngine+3 more
Filed Sep 23, 2002
CONSUMER STATES A PROBLEM EXISTED WHERE THE VEHCLE WOULD SUDDENLY CUT OFF WHEN IN A TURN AND WHEN FIRST STARTING. THE FAN BLOWER MOTOR AND THE COOLANT THERMOSTAT HAD TO BE REPLACED TO CORRECT IMPROPER HEATER OPERATION. *TT
NHTSA ID
567569
Incident
Sep 5, 2000
Steering
Filed Feb 10, 2001
IT TOOK 11 DAYS FOR BMW TO INFORM ME OF A SAFETY-RELATED RECALL (BETWEEN THE TIME RECALL APPEARED IN THE LOCAL PAPER (JAN. 31) AND NOTIFICATION I RECEIVED IN THE MAIL (FEB. 10). BMW SHOULD BE APPROPRIATELY "PUNISHED" FOR THIS INDIFFERENT ATTITUDE TO PUBLIC SAFETY. THANK YOU. P.S. THERE SHOULD BE A REQUIREMENT TO PUT AN EXACT MAILING DATE ON THESE RECALL LETTERS. DR. CETINGOK. *AK
NHTSA ID
740718
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own