Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 BMW X5 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Bmw has failed on several occasions to address this issue or service vehicle. I have made them aware of the situation but continue to receive letters that indicate I could die of the airbag.
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT ATTEMPTED TO REPAIR THE VEHICLE INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE CONTACT SPOKE WITH MOSS MOTORS BMW (1401 SURREY ST, LAFAYETTE, LA 70501) WHERE THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.
WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT MY LEFT REAR TAIL LIGHT STAYED ON THE NEXT MORNING MY BATTERY WAS DEAD. SO I PULLED THE BATTERY AND CHARGED IT NOW WHEN I CONNECT THE BATTERY ALL MY LIGHTS FLASH RANDOMLY WITH NO KEY IN IT. I HAVE NOT DRIVEN THE CAR FOR 3 MONTHS IT IS NOT SAFE AND THE NEAREST BMW SERVIES IS 40 MILES AWAY . I HAVE A RECALL FOR THE AIR BAG , BUT NOT TAKING A CHANCE ON DRIVING IT TO GET FIXED
TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), THE HORN ACTIVATED ON ITS OWN. THE VEHICLE WAS TAKEN FIVE TIMES TO BMW OF MURRAY (LOCATED AT 4735 STATE ST, MURRAY, UT 84107, (801) 262-2479) FOR REPAIRS, BUT THE FAILURE RECURRED. AFTER THE LAST REPAIR, THE STEERING WHEEL WAS NOT ALIGNED AND THE CRUISE CONTROL DID NOT FUNCTION. ALSO, THE VOLUME CONTROL BUTTON AND HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,368.
RECEIVED A NOTICE FROM DMV OF VIRGINIA THAT THE AIR BAG IS RECALLED AND NEEDS TO BE REPLACED. UPON CALLING THE BMW RECALL LINE, THEY SAID THE RECALL IS NEW AND IS DATED JANUARY 2019. SET UP AN APPOINTMENT TO HAVE THE BAG REPLACED AT FLOW BMW IN WINSTON-SALEM, NC ON SEPTEMBER 13, 2019, THEY INFORMED THE BAG HAD ALREADY BEEN REPLACED AND THAT NO REPAIR WAS NECESSARY. I CHECKED MY RECORDS ON THIS VEHICLE AND THE AIR BAG HAS NEVER BEEN REPLACED. HOW DOES THIS MAKE SENSE WHEN THE RECALL IS DATED JANUARY 2019 AND MY VEHICLE HAS NOT BEEN SERVICED DURING 2019 BY A BMW DEALER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V015000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND THEY REQUESTED A PHOTOGRAPH OF THE STEERING WHEEL. ONCE THE MANUFACTURER RECEIVED THE PHOTOGRAPH, THEY SENT AN E-MAIL TO THE CONTACT STATING THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE E-MAIL WAS RECEIVED. THE MANUFACTURER PROVIDED CASE NUMBER: LP48169. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA INFLATOR REPLACES ON DRIVERS AIRBAG REPLACED APPROXIMATELY 2 YEARS AGO. THEN THE PASSENGER AIRBAG LIGHT SHOWED DEFECTIVE SENSOR. BMW SAID THE WOULD EXTEND WARRANTY 15 YEARS BUT CAR IS NOW 17 YEARS OLD. HAD TO PAY FOR REPAIR OUT OF POCKET. ALSO HAD TO REPLACE GENERAL MODULE FOR REMOTE OPENING OF AND LOCKING DOORS.
VEHICLE FIRE WAS PARKED FOR A COUPLE OF DAYS AND OWNER WENT TO CAR AND NOTICE THAT THE INTERIOR OF THE VEHICLE HAD A PAST TENSE FIRE. THE AIRBAGS WERE DEPLOYED EXPECT FOR THE ONE ON THE PASSENGER SIDE DOOR. NO EXTERIOR DAMAGE NOTED TO THE VEHICLE OR IN THE ENGINE COMPARTMENT. THE FIRE ORIGIN WAS ON THE PASSENGER SIDE DASHBOARD BEHIND THE GLOVE COMPARTMENT AND AIRBAG, PLEASE CONTACT SIOUX CITY FIRE RESCUE FOR FURTHER INFORMATION.
TAKATA RECALL AND SEAT BELT BUCKLE, PURCHASED FROM HOMELAND SECURITY AUCTION, HAD A LOT OF DAMAGE TO FRONT SECTION AND INTERIOR WAS TORN APART BY HOME LAND SECURITY. I SAW PICTURES OF IT ON THE INTERNET BUT THEY ARE NO LONGER AVAILABLE
CAR CAN NOT BE INSPECTED BECAUSE OF AIR BAG LIGHT STAYS ON.
TL* THE CONTACT OWNS A 2002 BMW X5. WHILE REVERSING THE VEHICLE INTO A PARKING SPACE, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE CONTACT MENTIONED THAT VARIOUS WARNING LIGHTS WERE ILLUMINATED AFTER THE FAILURE AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE BATTERY SAFETY TERMINAL FAILED DUE TO A THERMAL EVENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,003.
DRIVING ON CRUISE CONTROL 70 MPH AND WE HEARD A BIT BAMMMMMM AND SMOKED COMING OUT OF THE CRACK OF THE DOOR . IT TOOK A MINUTE TO REALIZE THAT THE AIR BAGS HAS JUST WENT OFF FOR NOT APPARENT REASON. SCARE THE [XXX] OUT OFF ME!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT WAS DRIVING 30 MPH WHEN THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 184,700.
BMW X5 2002. CAR SITTING IN DRIVEWAY OVERNIGHT ACTIVATED 5 OF 6 AIRBAGS. WINDSHIELD BROKE AND DASHBOARD SHOW FIRE DAMAGE.
TL*THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT THE AIR BAG LIGHTS ILLUMINATED REPEATEDLY AND THE DEALER COULD NOT REPAIR IT. THE DEALER MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE; HOWEVER, THEY WERE UNABLE TO DO SO. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED HER TO TAKE THE VEHICLE BACK TO THE DEALER TO BE REPAIRED. THE MANUFACTURER CONTACTED THE DEALER WHERE THEY REPAIRED THE VEHICLE UNDER WARRANTY FOR THE PARTS. SHE HAD TO PAY A $500 DEDUCTIBLE FOR THE LABOR. THE FAILURE MILEAGE WAS 63,000.
I GOT INTO A AUTOMOBILE ACCIDENT ON MONDAY OCT 19, 2009. I WAS DRIVING MY 2002 BMW X5. SOMEONE DRIVING AROUND 50MPH HIT MY X5 REAR IMPACT TO DRIVERS SIDE. THEN I BELIEVE IT DRAGGED ALONG THE DRIVERS SIDE. THE AXLES BROKE, TIRE WENT TO THE HIGHWAY, THE CAR WAS BENT IN A WAY THAT THE ROOF WAS POINTING UPWARDS IN THE MIDDLE. THE IMPACT WAS SO GREAT THAT MY CAR (X5) IS CONSIDERED TOTALED. THE ISSUE I HAVE IS THAT MY CAR SHOULD BE EQUIPPED WITH MANY AIRBAGS. HOWEVER, NON OF THE AIRBAGS OPENED TO PROTECT ME. *TR
WE WERE BACKING UP THE CAR FROM THE RESTAURANT AND DRIVER SIDE AIR BAG AND CURTAIN AIR BAG POPPED OPEN BUT NOT DEPLOYED WITH AIR FOR NO REASON. TOOK THE CAR TO DEALER THEY SAID SENSOR UNDERNEATH THE CAR INITIATED, AND TO REPAIR COSTS WILL BE $4,000.00. I DON'T HAVE MONEY TO FIX THE CAR AND THEY RELEASED THE CAR TO ME. THE BAGS ARE NOT DEPLOYED AND AFRAID OF DEPLOYING WHILE DRIVING. *TR
CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED, WHICH COULD CAUSE THE AIR BAGS TO BE INOPERATIVE IN THE EVENT OF AN ACCIDENT.*JB
CONSUMER STATES THAT HAD ORDER VEHICLE WITH BACK AND SIDE AIR BAGS AND THE AIR BAGS CAME DISCONNECTED. NLM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .