2008 BMW X5 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2008 BMW X5, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine8127.0%
- Airbags6521.7%
- Fuel system4113.7%
- Electrical3511.7%
- Brakes165.3%
- Powertrain (other)124.0%
- Exterior lighting113.7%
- Driver assistance103.3%
- Seat belts62.0%
- Visibility51.7%
- Transmission51.7%
- Interior & seats31.0%
- Suspension31.0%
- Other / unspecified20.7%
- Tires & wheels20.7%
- Steering20.7%
- Body & structure10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2008 BMW X5. The contact stated while driving 50 MPH, several unknown warning lights illuminated. The contact stated that two minutes later the instrument panel went blank. The contact stated that the infotainment system failed to display an image and a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V683000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 147,644.
X5 was off, parked and the engine compartment burst into flames. Car was totaled There was apparently a recall issues in 2022 in which I was unaware and had no direct contact from the BMW dealer I purchased it from. The recall states that in some vehicles, this part could cause a fire. Well, I had a fire and there was zero indication of anything wrong with the car.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Airbag light is on for passenger and fuel injectors messed up. This is a 2008 and other ones had recalls. I don’t understand why mine did not lights are flickering a little bit and before it was smoking really bad and I had to get that fixed.
Seat Calibration; Airbag/Seat Belt Tensioner, level control system malfunction etc
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Airbag light is on for passenger and fuel injectors messed up. This is a 2008 and other ones had recalls. I don’t understand why mine did not lights are flickering a little bit and before it was smoking really bad and I had to get that fixed.
My 2008 bmw x5 4.8i almost caught fire. The fuel pump connector is burnt into the fuel pump harness. My local mechanic said this was like a ticking time bomb. The issue is these trucks are known for this problem and there was a recall for this but my vin coming up with no recalls when this truck is clearly apart of the bad batch , I have pictures for proof.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Last night my 2008 BMW X5 caught fire while parked in a parking lot - the fire was in the engine compartment and appeared to be an electrical fire - police and fire were at the scene and a report was made.
The contact owns a 2008 BMW X5. The contact stated while driving 50 MPH, several unknown warning lights illuminated. The contact stated that two minutes later the instrument panel went blank. The contact stated that the infotainment system failed to display an image and a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V683000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 147,644.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING 50-70 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE BRAKES FAILED TO RESPOND AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 122,000.
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS STIFF WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF TOWSON (700 KENILWORTH DR, TOWSON, MD, (410) 317-2228) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 104,991.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Seat Calibration; Airbag/Seat Belt Tensioner, level control system malfunction etc
I've been experiencing drive train problems with my vehicle and upon research I've concluded that not just only me but many people with the same vehicle as mine have been having transfer case/driveshaft/differential problems and the scary part is that no codes pop up for this issue!! I've already took it to many shops I've even took it to an official BMW dealership and they don't seem to help but the real reason I'm reaching out is because I nearly had a near death experience related to this issue on the freeway.. the vehicle seemed to shake violently and felt like it wanted to seize up while driving and had to do an emergency pull over but once again it doesn't throw no codes and not only that I've already spent thousand of dollars into this car for it to react like that while driving! Please 🙏🏻 hear me out and help me resolve this as soon as possible.. thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Airbag light is on for passenger and fuel injectors messed up. This is a 2008 and other ones had recalls. I don’t understand why mine did not lights are flickering a little bit and before it was smoking really bad and I had to get that fixed.
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT A WARNING LIGHT ON THE INSTRUMENT PANEL INDICATED THE REAR DRIVERS SIDE BRAKE LIGHT HAD MALFUNCTIONED. AFTER REMOVING THE BRAKE LIGHT ASSEMBLY IT WAS DISCOVERED THAT THE BULB HOUSING HAD MELTED AND WAS DAMAGED. THE VEHICLE WAS TAKEN TO THE LOCAL BMW DEALER BMW OF HENDERSON, 261 AUTO MALL DR. HENDERSON, NV. WHO DIAGNOSED THAT THE ENTIRE BRAKE LIGHT ASSEMBLY WOULD NEED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ALSO INFORMED THAT THE REAR PASSENGER SIDE BRAKE LIGHT THAT ALSO EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 98,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
PCV MY safety of my self and my 5 yr 17 yr I use my BMW X5 to take my kids or doctors and school and I work too and something need to be happen about this bc My family are AT RISK OF GETTING CAUGHT ON FIRE when iam starting up the car black smoke or white smoke comes out and when iam driving and people who are behind in they car get smoke out my lots of smoke that comes from my car in back and yes ita a RECALL on my car Manufactuer NO warning just smoke and driving very and had it look at then i was told
I HAVE BEEN EXPERIENCING SEAT BELT PROBLEMS FOR YEARS. THERE'S A RECALL ON THE BMW X5 BUT I'M NOT SURE WHY MY VEHICLE IS NOT ON THE RECALL LIST. THERE ARE 3 OTHERS THAT HAVE THE SAME SEAT BELT ISSUES. *TR
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TAKATA RECALL. AIRBAG FRONT PASSENGER AND RESTRAINT SEAT BELT, DON'T WANT ANYTHING HAPPENING WHEN I'M DRIVING IT MIGHT CAUSE A ACCIDENT.
TAKATA RECALL! MY AIRBAG SEAT KEEP ON RINGING TO PUT SEATBELT ON WHEN NO ONE IS SITTING THERE, AND THE RESTRAINT WARNING ON MY TV SCREEN WON'T GO AWAY. I'M AFRAID MY SEAT WILL EXPLODE ON US WHEN WE ARE ON THE ROAD. THEY NEED TO CHECK IT OUT, DANGEROUS ITS BETTER TO SAVE LIVES, THEN SORRY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED TO FUNCTION WHILE ATTEMPTING TO BE USED. ALSO, WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO BIMMER CAR CARE (2017 WABASH AVE, CHICAGO, IL 60616) WHERE IT WAS DIAGNOSED THAT THE BLOWER FAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
RIGHT REAR SUNROOF DRAIN DID NOT DRAIN PROPERLY CAUSING ELECTRICAL MALFUNCTION INCLUDING FAILURE OF ALL SAFETY AND DASH GAUGES - (INCLUDING SPEEDOMETER, GAS GAUGE) ON INTERSTATE AT FREEWAY SPEED. REPAIRS EXCEED $1,500.00. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
CAR SURGES CONTINUOUSLY AFTER TAKING OFF FROM A RED LIGHT OR STOP SIGN. I HAVE HAD TO PULL OFF THE ROAD UNTIL IT STOPS. THIS IS A KNOWN DEFECT OF THIS AUTO. THIS HAPPENS EVERY DAY. IT IS SPORADIC. SEVERAL COMPLAINTS HAVE BEEN MADE, AND I HAVE BEEN TOLD BY BMW'S REPAIR DEPARTMENT THAT THEY KNOW OF NO SUCH PROBLEM, THEN THEY ADMITTED THEY DID KNOW OF THE PROBLEM, BUT IT WAS A "SOFTWARE" ISSUE AND NO DOWNLOAD WAS AVAILABLE FOR ME, AND THEN EVENTUALLY THE DEALERSHIP STOPPED RETURNING MY CALLS. *TR
THE GEAR SHIFTING/TRANSMISSION IN MY 2008 3.0 X5 IS AN ONGOING AND DANGEROUS PROBLEM FROM DAY 1. THE CAR DOES NOT ACCELERATE RELIABLY AND I HAVE HAD MANY NEAR COLLISIONS. I HAVE BEEN COMPLAINING TO BMW SERVICE (PORT CHESTER, NY) SINCE SEPT. 3 2008. I PURCHASED THE CAR NEW AT THE END OF MAY 2008. BMW SERVICE TOLD ME BMW USA WAS AWARE AND THERE WAS A "SOFTWARE UPDATE" COMING THE BEGINNING OF OCT WHICH SHOULD ADDRESS THIS PROBLEM. I CALLED THE SERVICE CENTER IN OCT AND WAS TOLD NO UPDATE WAS RELEASED YET. I CALLED BMW OF NORTH AMERICA ON OCT 6 AND WAS TOLD THAT THERE WAS A SYSTEM UPDATE RELEASED TO ADDRESS THIS ISSUE AND THEY WOULD CONTACT THE SERVICE CENTER MANAGER. I LEFT SEVERAL MESSAGES BEFORE HE RETURNED MY CALL. THE UPDATE WAS INSTALLED ON OCT 14, 2008. THERE WAS ABSOLUTELY NO IMPROVEMENT TO THE HESITATION/STALLING. ON EACH SUBSEQUENT SERVICE VISIT I COMPLAINED OF THIS SAME ISSUE. EACH TIME THEY ACKNOWLEDGED THE PROBLEM. I HAD A TEST DRIVE WITH THE REPAIR FOREMAN WHO ADMITTED THAT BMW WAS WELL AWARE OF THIS ISSUE. IT WAS A NEW SYSTEM THAT WAS DESIGNED TO GET BETTER GAS MILEAGE AND WAS "REACTIVE" TO THE OWNERS DRIVING STYLE. IT WAS NOT WORKING AND THEY DID AWAY WITH IT FOR NEW VEHICLES. THE REPAIR FOREMAN HAS SEEN MANY 2008 3.0 X5'S WITH THIS PROBLEM. I WAS TOLD A SECOND UPDATE WAS COMING TO FIX THE PROBLEM. ON SEPT 28, 2009 THE UPDATE WAS DONE UPDATE, WHICH AGAIN DID NOTHING. I ADVISED BMW I WAS FILING A COMPLAINT WITH THIS AGENCY.WITHIN A FEW DAYS SOMEONE CALLED TO SAY THEY WOULD TAKE CARE OF THIS PROBLEM AND SERVICE MANAGER WOULD CALL. I NEVER HEARD FROM ANYONE AGAIN AT BMW SERVICE. I HAD A NEAR MISS ACCIDENT AGAIN. BMW IS HIDING THIS DANGEROUS PROBLEM FROM THE PUBLIC!! INTERESTINGLY, WHEN I COMPLAIN, BMW DOES NOT ENTER THE COMPLAINT INTO THEIR SYSTEM, BUT ALWAYS SAY THEY WILL LOOK INTO IT. ARE THEY HIDING THESE COMPLAINTS? PLEASE HELP ME BEFORE IT IS TOO LATE. THERE ARE MANY OTHERS WITH THIS PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I HAVE BEEN EXPERIENCING SEAT BELT PROBLEMS FOR YEARS. THERE'S A RECALL ON THE BMW X5 BUT I'M NOT SURE WHY MY VEHICLE IS NOT ON THE RECALL LIST. THERE ARE 3 OTHERS THAT HAVE THE SAME SEAT BELT ISSUES. *TR
WATER LEAKAGE ON DRIVER SIDE REAR- AS WELL AS ACCUMULATING IN SPARE TIRE WELL SUBMERGING BATTERY IN 3 INCHES OF WATER. HI-FI AMPLIFIER - BLUETOOTH- NAVIGATION- RADIO- SOS DAMAGED FROM THIS. ALL WINDOWS SHUT AND VEHICLE FILLED WITH WATER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Component Malfunctioned, All dashboard light are on. service check needed immediately. PCV heater not working ,cruise control not working, loose suspensions, knocking noise from the front and rear of the car. Air bags driver and passenger. All other UNKnown problems. I was told my Casey BMW of Newport News Va. That my car had no recalls? I am spending so much money just to try to keep my car updated. I can no longer do it. I am on a fixed income. If you can be of any assistance, please help! Thanks
I PURCHASED A 2008 BMW X-5 WITH 50,000 MILES ON THE ODOMETER. I WAS SHOWN PROOF FROM THE USED CAR DEALERSHIP THAT THE VEHICLE HAD ONLY ONE PRIOR OWNER, A FEMALE IN HER MID 50'S. ALTHOUGH THE VEHICLE WAS IMMACULATE AND LOOKED BRAND NEW, IT NEEDED A NEW RIGHT REAR AIR SUSPENSION BAG 3 MONTHS AFTER THE PURCHASE AND STARTED LEAKING OIL. SINCE PURCHASING THE VEHICLE IN 2012 I HAVE CONTINUED TO TAKE THE VEHICLE BACK TO THE SAME DEALERSHIP AT WHICH TIME THEY CLEAN THE OIL UNDERNEATH, REMOVE GASKETS AND BOLTS AND REASSEMBLE EVERYTHING TO INCLUDE USING GENEROUS AMOUNTS OF SILICONE. I RECENTLY TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THE OWNER DID HIS USUAL "PATCH JOB" BUT HE SAID THIS ISN'T WORKING ANYMORE AND THAT THE OIL LEAK IS ACTUALLY COMING FROM A FAILED GASKET THAT IS NOT ACCESSIBLE WITHOUT REMOVING THE MOTOR TO THE TUNE OF $6,000 OR MORE. THE OWNER OF THE DEALERSHIP FURTHER MENTIONED THAT THE LEFT REAR AIR SUSPENSION BAG HAS FAILED AND NEEDS TO BE REPLACED, AS THE CAR SITS OFF CAMBER WHILE PARKED. THE MOST IMPORTANT THING IS THAT MY VEHICLE HAD ONE OWNER, A MIDDLE AGED FEMALE, MY WIFE DRIVES THE CAR TO THE SUPERMARKET AND KIDS SCHOOL, NOT THE RACE TRACK SO THE FAILED GASKET IS CLEARLY NOT THE RESULT OF ABUSIVE DRIVING, RATHER A MANUFACTURERS DEFECT. ACCORDING TO THE OWNER OF THE DEALERSHIP, THE 4.8 LITER V-8 IN MY 2008 X-5 HAS BEEN RECALLED FOR THE SAME PROBLEM IN THE BMW 5,6 AND 7 SERIES. I AM WONDERING IF AND WHEN THEIR MIGHT BE A RECALL ON THE X-5'S, AS I DO NOT HAVE THE MONEY TO REPLACE THE VEHICLE, YET I CANNOT AFFORD TO PAY $6,000 + TO FIX THE PROBLEM. I HAVE TALKED WITH A LOT OF PEOPLE BOTH IN AND OUT OF THE CAR INDUSTRY AND THE CONSENSUS IS GROWING STRONGER AND STRONGER THAT BMW USES FAULTY GASKETS ON PURPOSE TO MAKE THEIR MONEY ON THE SERVICE END. BMW, THE ULTIMATE "SERVICING MACHINE." MY 2003 FORD EXPLORER, 218,000 MILES HAS NEVER HAD AN ISSUE?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
2008 BMW X5 HAS A FAULTY FUEL INJECTOR PUMP AND BATTERY. *NJ THE CONSUMER STATED THE VEHICLE SUDDENLY STOPPED IN THE MIDDLE OF THE HIGHWAY. THE CONSUMER STATED THE VEHICLE STOPPED AGAIN IN THE MIDDLE OF THE HIGHWAY AFTER THE FUEL PUMP WAS SUPPOSEDLY REPLACED. THE CONSUMER WAS TOLD AGAIN THE FUEL PUMP WAS FAULTY. THE SUNROOF WAS INOPERATIVE AND THE CAMERA USED THAT GIVES GUIDANCE WHEN BACKING OUT OF SPACES WAS INOPERATIVE AS WELL. *JB
THERE IS A SIGNIFICANT PROBLEM WITH THE ENGINE/TRANSMISSIONS ON THE BMW X3 MODEL. I HAVE HAD A 2007 AND NOW A 2008, THE 2007 BOUGHT BACK BY BMW DUE TO MAJOR ISSUES. THE PROBLEM IS THAT THE TRANSMISSION IS NOT REACTIVE, AND CAUSES MAJOR HESITATION, DELAYED SHIFTING, AND AWKWARD RESPONSES FROM THE THROTTLE WHICH IS A SERIOUS ISSUE WHEN MERGING OR PASSING ETC. THE CAR DOES NOT GET UP TO SPEED, AND AT TIMES LITERALLY "CHOKES" WHICH CAN CAUSE AN ACCIDENT AS SOMEONE BEHIND YOU CAN JUST BEGIN TO ACCELERATE AND PLOW RIGHT INTO YOU. BMW HAS NO FIXES FOR THIS ISSUE AT THE MOMENT; OTHERS PER A BMW FORUM HAVE ALSO LET YOUR OFFICE KNOW ABOUT THIS PROBLEM. BMW BASICALLY DOES NOT CONSIDER IT A SAFETY ISSUES, BUT IT DEFINITELY IS. THIS OCCURS ALL THE TIME, AND THE MANUFACTURER SAYS THERE ARE NO ENGINE SOFTWARE UPDATES (LAST ONE DID NOTHING) TO RECTIFY THE ISSUES. THIS IS AN INHERENT DEFECT IN THE VEHICLE AND IT IS DANGEROUS. THIS SYSTEM DOES NOT LET YOU SELECT AN X3 MODEL. IT IS A BMW X3. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
Drivers side rear tire 255/50R19 tire sidewall split out going 60 MPH leading to rapid loss of tire pressure.
THE LOSS OF AIR PRESSURE IS CREATING A POSSIBLE CONTROL ISSUE IF IT FAILS AT HIGHER SPEEDS. IT DEFLATES AT NIGHT WHEN NOT IN USE BUT IF IT OCCURS WHILE DRIVING THEN IS THE QUESTION OF SAFETY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT WAS DRIVING 40 MPH WHEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN DIRECTLY TO AN AUTHORIZED DEALER WHERE THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY ONE MONTH LATER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE ALL OF THE POWER STEERING MECHANISMS WERE REINSTALLED BUT AGAIN, THE FAILURE RECURRED SIX MONTHS LATER. THE VEHICLE WAS AGAIN TAKEN BACK TO THE AUTHORIZED DEALER AND THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,846.
I PURCHASED A 2008 X5 NEW IN OCT 07. IN SEPT 08 I STARTED TO HAVE MAJOR PROBLEMS WITH THE BRAKE SYSTEM. SQUEALING-LOW PEDAL,3 MAJOR BRAKE SYSTEM REPAIRS,1 MINOR REPAIR AND IT NEEDS TO BE TOWED IN AGAIN BECAUSE THE PROBLEM REMAINS. THE SERVICE MANAGER OF THE SELLING DEALER ADVISED BMWUSA TO REPLACE THE VEHICLE DUE TO THE DANGEROUS AND NUMEROUS PROBLEMS WITH THIS CAR. BMWUSA MARKETING REFUSED-WHAT MECHANICAL EXPERTISE DO THEY POSSESS-NONE AND THEY CONTINUE TO PUT MY SAFETY IN DANGER AND IGNORE THE PROBLEM. JUST AN EXAMPLE IN OCT 2008 THE BRAKE PADS WERE 10MM-IN APRIL 09 THEY WERE 2MM AND BMW TOLD ME I WAS SAFE TO DRIVE 1700 MILES FROM FL TO NY. A FLORIDA DEALER HAD TO REPLACE EVERY ROTOR-PAD AND SENSOR,AND LESS THAN 2 WEEKS LATER THE REAR BRAKES AND SENSORS NEEDED REPLACEMENT AGAIN BUT SO MUCH FOR BMWUSA KNOWING ANYTHING OR CARING. THESE PEOPLE ARE USELESS AND DANGEROUS--DO NOT BUY AN X5 FROM THIS COMPANY,BECAUSE EVEN AFTER THEIR OWN SVC MANAGER STATES TO REPLACE THE VEHICLE THEY SAY THERE IS NOTHING WRONG AND DON'T GIVE A [XXX] ABOUT YOUR SAFETY. STAY AWAY FROM BMW. DAMAGE RESULTING = THIS CAR COST ALMOST 60K, THE KIDS FINISHED COLLEGE SO IT WAS TIME TO BUY A CAR I ALWAYS WANTED--IM OUT ALL THIS MONEY,CANT DRIVE THE CAR WITH THIS PROBLEM AND BMW CARES LESS--SINCE WHEN SHOULD A MARKETING GUY MAKE DECISIONS ABOUT MECHANICAL PROBLEMS,AND THEN OVER THE ADVICE OF A TRAINED SERVICE MANAGER. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
RIGHT REAR SUNROOF DRAIN DID NOT DRAIN PROPERLY CAUSING ELECTRICAL MALFUNCTION INCLUDING FAILURE OF ALL SAFETY AND DASH GAUGES - (INCLUDING SPEEDOMETER, GAS GAUGE) ON INTERSTATE AT FREEWAY SPEED. REPAIRS EXCEED $1,500.00. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .