RoadVitals

2009 BMW X5 Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jan 8, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 138 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2009 BMW X5 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

AirbagsInterior & seats
Filed Jan 8, 2025

Front Passenger occupant seat sensor failure warning code oc3

NHTSA ID
11634799
Incident
Jan 10, 2024
AirbagsInterior & seats
Filed May 24, 2019

PASSENGER SEAT AIR BAG SENSOR MAT FAILURE.

NHTSA ID
11209650
Incident
Jan 2, 2018
Mileage
125,000 mi
AirbagsInterior & seats
Filed Sep 6, 2018

TL* THE CONTACT OWNS A 2009 BMX X5. THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO BMW OF MONTEREY (1 GEARY PLAZA, SEASIDE, CA 93955, (831) 920-0743) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT MAT SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 95,116.

NHTSA ID
11127884
Incident
Sep 6, 2018
Mileage
95,116 mi
Interior & seats
Filed Mar 1, 2018

THE HEATED SEATS IN MY 2009 BMW X5 GOT SO HOT THAT IT BURNED A HOLE THROUGH MY LEATHER SEAT AND MY CLOTHING. THERE IS A BURNING SMELL WHEN I TURN IT ON. I'M UNABLE TO USE IT NOW.

NHTSA ID
11075578
Incident
Dec 1, 2017
AirbagsInterior & seatsSeat belts
Filed Nov 23, 2017

MY SEAT BELT LIGHT COMES ON IT STARTS BEEPING WITHOUT ANYONE OR ANYTHING ON THE SEAT IT'S VERY ANNOYING AND UNSAFE I WOULD IMAGINE IF I WAS TO GET INTO A CAR ACCIDENT WOULD MY AIRBAG DEPLOY OR NOT GIVING FALSE READING THIS HAPPENS WHILE DRIVING

NHTSA ID
11048164
Incident
Nov 21, 2017
Mileage
68,000 mi
AirbagsInterior & seats
Filed Aug 3, 2017

THE FRONT PASSENGER SEAT HAS A PERMANENT MALFUNCTION OF OCCUPANCY DETECTION. THE AIRBAG "OFF" LIGHT IS ILLUMINATED WHILE A PASSENGER IS OCCUPYING THE SEAT. THIS IS AN OBVIOUS SAFETY FAULT, AND FAILS TO MEET CURRENT DOT REGULATIONS. I DO NOT FEEL COMFORTABLE PUTTING MY PASSENGERS AT RISK WHILE THEY SIT THERE!

NHTSA ID
11012607
Incident
Aug 3, 2017
Mileage
140,000 mi
AirbagsInterior & seats
Filed Jul 19, 2017

FRONT PASSENGER OCCUPANCY SENSOR HAS PERMANENT FAILURE. "PASSENGER AIRBAG DISABLED" LIGHT CONTINUOUSLY ILLUMINATED AT ALL TIMES, WITH AUDIBLE NOISE NOTIFYING THAT A PASSENGER IS PRESENT AND MUST SECURE SEAT BELT. OCCURS WHEN NO PASSENGER IS PRESENT. IN ORDER TO DRIVE THE VEHICLE WITH DRIVER ONLY, THE PASSENGER SEAT BELT MUST BE FALSELY DEPLOYED/SECURED. REFERENCE: NHTSA CAMPAIGN NUMBER: 13V564000

NHTSA ID
11006332
Incident
Jul 19, 2017
Mileage
139,000 mi
AirbagsInterior & seatsSeat belts
Filed Sep 21, 2015

MY VEHICLE IS BMW X5 30I 2009 MODEL YEAR. I SUDDENLY HAD AN ERROR MESSAGE ON THE DASHBOARD SCREEN SAYING "PASS RESTRAINT SYSTEM FAULTY". DEALER CHECKED THE PROBLEM AND STATED THAT THIS WILL NOT ENGAGE FRONT PASSENGER AIRBAG AND SEATBELT RESTRAINT SYSTEM IF NOT FIXED. ASKED PRICE WAS $1800 AND PAID $1500. ABSURD PRICE AND SHOULD BE COVERED BY WARRANTY -- ITS A SAFETY SYSTEM! I FOUND OUT THAT THERE WAS AN IDENTICAL NHTSA RECALL ON THE SAME ISSUE WITH OTHER BMW VEHICLES JUST ONE OR TWO YEARS BEFORE THIS MODEL YEAR. THE NHTSA RECALL CODE OF THAT RECALL IS 08V384000. I USUALLY RIDE THE CAR ALONE AND HAVE OCCASIONAL PASSENGER AND NEVER HAD ANY HEAVY LOAD ON THE SEAT.

NHTSA ID
10766500
Incident
Sep 15, 2015
Mileage
80,000 mi
AirbagsBrakesInterior & seats
Filed Aug 31, 2015

WHILE DRIVING ON A FREEWAY MORE THAN A WEEK AGO SUDDENLY THE AIRBAG AND RESTRAINT MALFUNCTION APPEARED FOR NO VALID REASON.THE NEXT DAY MY WIFE HEARD A LOUD METALLIC RUB SOUND AND PARK BRAKE MALFUNCTION APPEARED. SEARCHED ONLINE BUT NO RECALL FOR THIS KIND OF PROBLEMS FOR MY X5 BUT IT LOOKS LIKE ITS VERY COMMON FOR BMWS.NEED HELP!PLS!THANK YOU AND MORE POWER! *TR

NHTSA ID
10760238
Incident
Aug 20, 2015
Mileage
78,000 mi
Interior & seats
Filed Jul 8, 2011
2 injuries reported

MY DAUGHTER WAS PUT IN THE BACKSEAT IN A HOT (100F) CAR AND STRAPPED IN. MY WIFE PLACED HER PURSE (KEYS IN IT) ON THE MIDDLE CONSOLE. THE DOOR WAS SHUT AND LOCKED ON ITS OWN, LOCKING MY CHILD IN THE CAR. WE CALLED BMW ASSIST TO REMOTELY UNLOCK THE CAR. THIS DID NOT WORK. POLICE AND FIRE WAS CALLED AND SHOWED UP ON SEEN. A NEIGHBOR FIREMAN CAME AND BROKE THE WINDOW. THE CAR STILL WOULD NOT UNLOCK AND MY WIFE CRAWLED THROUGH THE BROKEN WINDOW CUTTING HER LEG TO GET MY NOW HOT, RED AND LETHARGIC CHILD OUT OF THE CAR. AFTERWARD, THE CAR STILL WOULD NOT UNLOCK FOR 2 HOURS. *TR

NHTSA ID
10411500
Incident
Jul 5, 2011
Mileage
36,773 mi
Interior & seats
Filed Jun 21, 2010

MY WIFE HAD A HARROWING EXPERIENCE WITH THE 09 BMW-X5 LOCKING ITSELF WITH THE KEY IN THE CAR. REMOTE KEY WAS INSIDE THE CAR IN HER PURSE ON THE PASSENGER SEAT- UNTOUCHED BY ANYONE. CAR WAS PARKED WITH ENGINE OFF. CAR LOCKED ITSELF AFTER OUR TWO KIDS WERE SECURED IN THE BACKSEATS AND THEIR DOORS SHUT WITH MY WIFE OUTSIDE! IT WAS OVER 90 DEGREES OUTSIDE AND SHE DID NOT HAVE MUCH TIME TO CALL FOR HELP. MY 5 YEAR OLD'S ATTEMPTS TO OPEN THE DOOR RESULTED IN ALARM GOING OFF AND EVERYTHING SHUT DOWN. FINALLY, BY LUCK, SHE WAS ABLE TO GUIDE THE 5 YEAR OLD TO GET TO THE FRONT SEAT AND LOCATE THE KEY FROM THE PURSE AND UNLOCK THE CAR. IF IT WAS ONLY THE 2 YEAR OLD INSIDE, SHE HAD NO OPTION BUT TO BREAK THE WINDOW! THIS IS A REALLY SCARY SITUATION FOR A LUXURY CAR AND A BRAND NEW ONE. IT HAD NEVER HAPPENED TO US. SURELY WE DO NOT WANT TO EXPERIENCE THIS AGAIN AND WISH IT ON NO ONE ELSE! WE SUSPECT THAT IT HAD TO BE SOMETHING TO DO WITH THE ELECTRONICS. IT HAS NOT OCCURRED AGAIN IN THE LAST 3 DAYS. THE REMOTE KEY IN THESE CARS ARE DESIGNED IN SUCH A WAY THAT THE CAR SHOULD NOT BE ABLE TO LOCK ITSELF WITH THE KEY INSIDE THE CAR AND THE DRIVER OUT! *TR

NHTSA ID
10339251
Incident
Jun 18, 2010
Mileage
18,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .