2015 BMW X5 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2015 BMW X5, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine5028.1%
- Fuel system4927.5%
- Airbags147.9%
- Powertrain (other)137.3%
- Electrical126.7%
- Steering73.9%
- Body & structure63.4%
- Seat belts63.4%
- Driver assistance52.8%
- Suspension52.8%
- Exterior lighting31.7%
- Brakes31.7%
- Visibility21.1%
- Interior & seats21.1%
- Other / unspecified10.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Oil leaking from the valves cover onto the manifold and could cause a fire. I have replaced the valve cover on 11/03/2022 miles 107698 I pay 1493.21 for the repair. Last week 12/23/2025 the same thing started again. The oil is leaking again on manifold the car is smoking I am afraid to drive the car. I believe I should not be paying again for the same problem.
On 11/26/2025, I was driving on the NJ Parkway, Southbound, in the left lane. The Drivetrain Malfunctioned Warning Light came on and within second my car began loosing power. I did not notice any smells. My car stalled as I stopped along the left side of the roadway. I did not have time to maneuver safely to the right, onto the shoulder of the roadway. I maneuvered my vehicle to the left side of the road. My car was pinned against the guardrail to avoid being struck by southbound vehicles. The warning light disappeared. I attempted to restart my car, it sputtered a few time with black smoke coming out of the exhaust. I called 911 and State Police Responded to protect my vehicle from being struck. About an hour later, a tow truck responded and my vehicle was towed to the BMW Dealership, 500 Route 37, Eaton Town, NJ. I believe this catastrophic failure is connected to my vehicles EGR’s system. I had my vehicle serviced at Sterling BMW, Sterling, VA, in early 2025. During that visit I was told that my vehicle’s Auxiliary EGR cooler needed to be replaced. In October 2025, I took my vehicle to BMW of Westbrook, Maine, after I received a notice from BMW that they had extended the warranty on my Auxiliary EGR Cooler and it could be replaced if needed. I provided the Dealership with the information that Sterling BMW provided me about the need to have my Auxiliary EGR cooler replaced. Westbrook BMW examined my car and said there was nothing wrong the my Auxiliary EGR cooler. My vehicle will be looked at tomorrow by Eaton Town BMW. I suspect, I will be told the failure will be related to the EGR system.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The HPFP failed and left my child and me dead in the water, stalled in the middle lane of a 50mph street for a half hour, nearly getting hit several times (two other vehicles crashed behind us trying to avoid us). Eventually a Sheriff helped us get the vehicle out of the road and into a nearby parking lot to wait for the tow truck. After we got to the parking lot, the Sheriff got another radio call and left without taking information or referring to a report or report number. This part has an open recall 21V-586, but both the local BMW dealership and BMW NA refuse to repair my vehicle (withou paying $18k), saying my VIN is not a part of the recall, despite my vehicle being the same engine within the production time, and my problem being exactly what was described in the recall. The pump failure has been confirmed by a crank-no-start condition, error code for low fuel rail pressure, and finding metal shavings in the fuel metering valve on the fuel pump. I am seeking assistance to be included in the recall that already exists and am frustrated to have been turned away when my vehicle meets all the criteria listed on the recall document. All of my correspondence with BMW was by telephone, so I do not have emails to attach below.
My high pressure fuel pump failed. There is a recall affecting these [XXX] ) but apparently my car even though its the same year and model, did not 'qualify'. Its exactly whats listed in the recall and its having exactly the same fault. Im facing an extremely high repair bill because its not a part of the recall.....for whatever reason INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I was making a left turn in stopped traffic. Lanes 1 and 2 yielded die to bumper to bumper traffic...as I crossed into lane 3 at 5 to 10 mph...struck by a vehicle going 55 mph plus in opposite direction. My vehicle spun into 3rd vehicle. I hit my head 2 times on driver windows. No airbags deployed. I suffered a traumatic brain injury.
The car currently has 28,899 miles to date. Mid November 2023, the dashboard indicated that there was a default with the safety system. I took the car to the authorized service center and their diagnostics indicated as follows: Faulty crash safety module. The recommendation was to replace and program ACSM control unit. Since this was a matter of my personal safety I had to pay $2100 to fix it. The second issue was the sunroof not closing. The diagnostic found the following problems: excessive corrosion on sunroof cassette it to fail ( water entering the sunroof).
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I drive a 2015 BMW X5. While driving on a local street, I heard a severe banging noise underneath the car. I pulled over, and it turned out the front driveshaft had broken, striking the transmission pan and other parts beneath. When I towed the car to the shop the mechanic also found that an AC drain line dripped onto the driveshaft U-joint, causing rust over time, which led to this failure. There were no warning lights prior. If this had happened on the highway, it could have caused far greater damage--potentially to the transmission, transfer case, front differential, or even the engine. This was a serious safety risk, and I urge the NHTSA to investigate this design flaw and consider a recall on affected models before others suffer similar damage.
My prop shaft has prematurely failed due to the air conditioner drain line outlet directing water on to the prop shaft u joints. This is a recall issue on previous model BMW X5 and obviously a continuing issue on this generation (f15) as well.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2015 BMW X5. The contact stated that the water pump remained running while the vehicle was turned off, causing the battery to drain. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that the thermostat, hoses, and water pump were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted with the water pump continuously running while the vehicle was turned off. The contact referenced NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
The contact owns a 2015 BMW X5. The contact stated that the vehicle was experiencing battery drainage. The vehicle was taken to the dealer, where the battery was replaced twice; however, the failure persisted. The dealer informed the contact that the auxiliary water pump was continuously running after turning off the vehicle. The dealer diagnosed the vehicle with parasitic battery draw due to the auxiliary water pump malfunction. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2015 BMW X5. The contact stated that while his sister was driving approximately 35 MPH, the vehicle lost power steering functionality. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the steering mechanism needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V704000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
The contact owns a 2015 BMW X5. The contact stated while driving at various speeds and slightly turning the steering wheel, the vehicle would emit abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was also taken to a local dealer which diagnosed the failure to be strut bearing fault. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number 01V195000 (Service Brakes, Hydraulic) and NHTSA Campaign Number 00V010000 (Steering) and NHTSA Campaign Number 01V196000 (Power Train) however, the VIN was not included. The approximate failure mileage was 66,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I am getting a this message “passenger restraint system malfunction. a lot of people are getting the same message. I find out the reason for that is Water is getting inside the car every time is raining from the passenger side and moisture buildup causing that. Every time I have to use a space heater to dry the car and is cleared it. But I am afraid the airbag not work properly if this keep happening and BMW is charging a lot of money this fix it after few months is came back again.
THE VEHICLE STARTED TO COLLECT WATER WITHOUT MY KNOWLEDGE IN THE CAR. IT WAS ONLY UNTIL A UNNOTICEABLE NOISE CAME FROM THE REAR OF THE CAR. I INSPECTED IT AND THE REAR AREA WAS SOAKED WITH WATER. SO BMW THINKS IT IS A GOOD IDEA TO STORE ALOT OF ELECTRONIC EQUIPMENT IN THE REAR WERE THE WATER WAS. THEY FIRST CLAIMED THAT IT WAS POSSIBLY CLOGGED DRAINS AND THAT IF THEY WERE CLOGGED, THAT NOTHING WOULD BE COVERED UNDER WARRANTY BECAUSE IT WAS "AN OUTSIDE FORCE". AFTER THE INSPECTION, THEY TELL ME THAT A LEAK WAS DISCOVERED AND THAT IT WAS FIXED. BUT NOTHING WAS COVERED UNDER WARRANTY BECAUSE WATER GOT INTO THE CAR. THEY HAD THE SAME PROBLEM WITH OLDER MODELS AND DUE TO IT BEING A BAD DESIGN OF THE CAR, REFUSED TO ACKNOWLEDGE THAT IT WAS THEIR PROBLEM. I READ THAT THERE WAS A SETTLEMENT BACK IN 2010 AREA AND THAT THEY WERE FOUND LIABLE. THE CAR HAS NOT CHANGED SINCE THEN AND THEY ARE STILL USING THE FLAWED CAR DESIGN IN THE X5. I WAS TOLD THAT TO AVOID FURTHER LEAKS, THAT I SHOULD NOT PARK IT ANYWHERE NEAR TREES OR BUSHES AND PREFERABLY INSIDE. A CAR IN THE 21ST CENTURY SHOULD NOT HAVE TO BE KEPT INSIDE TO PREVENT LEAKS FROM OCCURRING. A LOT OF PEOPLE DONT HAVE THE PRIVILEGE TO KEEP THEIR CAR IN A GARAGE 24/7. SOME PEOPLE HAVE TO USE THEIR CARS ON A DAILY BASIS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
one seat belt in the BACK SEAT on PASSENGER SIDE SEAT BELT WILL NOT PULL out . stay stuck . can pull out to 1.5 inches then somtimes "3. then back to "1.5
The car currently has 28,899 miles to date. Mid November 2023, the dashboard indicated that there was a default with the safety system. I took the car to the authorized service center and their diagnostics indicated as follows: Faulty crash safety module. The recommendation was to replace and program ACSM control unit. Since this was a matter of my personal safety I had to pay $2100 to fix it. The second issue was the sunroof not closing. The diagnostic found the following problems: excessive corrosion on sunroof cassette it to fail ( water entering the sunroof).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I was making a left turn in stopped traffic. Lanes 1 and 2 yielded die to bumper to bumper traffic...as I crossed into lane 3 at 5 to 10 mph...struck by a vehicle going 55 mph plus in opposite direction. My vehicle spun into 3rd vehicle. I hit my head 2 times on driver windows. No airbags deployed. I suffered a traumatic brain injury.
The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, the Automatic Emergency Braking system failed to engage as needed while there were other vehicles nearby. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. Additionally, the manufacturer was contacted, and the contact was provided a 2025 BMW X5 loaner vehicle; however, the contact stated that the same failure occurred while driving the loaner vehicle. The manufacturer was notified of the failure and advised the contact to return the loaner vehicle to the dealer. The contact stated that upon returning the loaner vehicle to the dealer, the dealer informed the contact that the failure of his vehicle could not be duplicated. The contact stated that while driving the vehicle at various speeds, the failure persisted. The vehicle was taken back to the dealer, where it was test-driven while the dealer's manager was occupying the front passenger's seat. The dealer confirmed that the Automatic Emergency Braking system was inoperable; however, the dealer informed the contact that they did not know how to repair the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed the contact that they would contact the dealer to obtain information on the service that was performed on the vehicle. A case was opened; however, the contact was still awaiting a response from both the dealer and the manufacturer. The failure mileage was approximately 56,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
When I research by your making model, it shows that there are multiple safety recalls for my vehicle. However, when I put in my license plate urban number, it says that there is zero, because I believe that that is some sort of redacted information that’s not true because my vehicle continues to have concerning safety issues and engine issues and the manufacture is refusing to repair. Also, there are suspension issues and under body, rest, and emissions issues that my state Ohio does not test I purchase this vehicle from Carvana and I believe they shipped the vehicle to a state that does not require a mission passing, because that would have been a flag for my vehicle, and it was very difficult for me to register my vehicle and my state due to a clouded title but it’s very hard for me to get information from dealerships because they don’t want to perform the work at cost as a service customer service, and then the seller, of course is hiding this information I need oversight, or some sort of enforcement how I can take my vehicle somewhere and have it inspected for safety, and then enforce the recalls and enforce the warranties that are on them because as I mentioned, I am not I’m getting out Bro blocked and I don’t wanna take accountability and responsibility. I did have a stop at a muffler shop and they said that my underbody is is the scripture is not installed properly, and there are things that are detach to avoid the emissions smoke and those are hidden from the seller I am a nervous Buyer. This is my first time having a vehicle such as this and I believe I have a lemonade and sweet lemon. How can I get it? Inspected it inspected.
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The Air Suspension Compressor needs to be remove and replace. Left Rear Air Bag is Leaking. Tires have 3/32nds tread remaining which is unsafe. 2. How was your safety or the safety of others put at risk? Might cause accident when driving especially in freeway. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by an independent service center. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, confirmed by an independent service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning messages.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The contact owns a 2015 BMW X5. The contact stated that after activating the passenger’s side indicator, the exterior turn signal operated as designed; however, the instrument panel light failed to illuminate. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,000.
I WAS DRIVING MY 2015 X5 (BOUGHT IT NEW IN MARCH AND THE CAR ONLY HAS 2599 MILES RIGHT WHEN THE MALFUNCTION HAPPENED ON AUG 8TH 2015) TO A LOCAL TRADER JOE'S AFTER GETTING OFF FROM HIGHWAY 101 WHEN SUDDENLY EVERYTHING ON THE CAR FAILED. I WAS IN THE MIDDLE OF A LEFT TURN AND ALMOST RAN INTO THE CAR NEXT TO ME WHICH ALSO WAS TURNING LEFT WHEN THE STEERING WHEEL BECAME SO STIFF THAT I CAN HARDLY TURN IT. AT THE SAME TIME, THE AIRBAG MALFUNCTION LIGHT IS ON AND THE SAFETY BELT RESTRAINT SYSTEM FAILED. THE SAFETY BELT BECAME SO LOOSE THAT IT DIDN'T EVEN HOLD/RESTRAIN ME DURING THE TURN. THE SPEED METER ALSO FAILED AND IT SHOWED 0 AND EVEN THOUGH WHEN I WAS DRIVING. OTHER FAILURES INCLUDE HEADLIGHT AND TURNING LIGHT. THE RIGHT TURNING WOULD ALWAYS TURN ITSELF ON NO MATTER WHAT. I WAS ABLE TO PARK MY CAR IN A SAFE LOCATION BUT THIS REALLY SCARED THE SH*T OUT OF ME. WHEN I PRESSED THE BRAKE AND THE STOP ENGINE BUTTON, THE CAR DIDN'T EVEN SHUT DOWN THE ENGINE. OTHER FAILURES INCLUDE TPM MALFUNCTION, PARKING BRAKE REDUCED, PARKING ASSISTANT MALFUNCTION AND HEADLAMP VERTICAL AIM CONTROL MALFUNCTION. IT'S BEEN AN HOUR SINCE I CALLED FOR A TOWING CAR AND I'M WAITING ANXIOUSLY FOR IT WHILE MY CAR HAS ITS ENGINE ON THE WHOLE TIME. I OWN A 2011 X3 AND NEVER HAD ANY PROBLEM WITH IT. I BOUGHT THIS X5 IN MARCH AND IT ONLY HAS 2599 MILES ON IT. I CAN'T IMAGINE WHAT WOULD HAPPEN IF EVERYTHING FAILED JUST WHEN I WAS DRIVING ON THE 101 HIGHWAY WHICH IS ABOUT 3 MINUTES BEFORE ALL OF THESE HAPPENED. DOES ANYONE KNOW WHAT I CAN DO? I DON'T KNOW IF I CAN TRUST THIS CAR ANY MORE EVEN IF AFTER THEY FIX IT. THIS IS SO DANGEROUS AND COULD BE A DISASTER IF IT HAPPENED ON THE HIGHWAY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2015 BMW X5. The contact stated while driving at various speeds and slightly turning the steering wheel, the vehicle would emit abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was also taken to a local dealer which diagnosed the failure to be strut bearing fault. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number 01V195000 (Service Brakes, Hydraulic) and NHTSA Campaign Number 00V010000 (Steering) and NHTSA Campaign Number 01V196000 (Power Train) however, the VIN was not included. The approximate failure mileage was 66,000.
AS THE VEHICLE WAS APPROACHING A STOP SIGN, THE CAR ACCELERATED ON ITS OWN AND I WAS UNABLE TO STOP USING THE BRAKES. THE CAR WENT OFF THE ROAD AND HIT A TREE CAUSING SEVERE DAMAGE TO THE CAR. THE MALFUNCTION WAS REPORTED TO BMW AND WE HAVE INSISTED (ON SEVERAL OCCASIONS) A REPORT UPON THEIR INSPECTION OF THE CAR - HAVE NOT RECEIVED ANYTHING TO DATE. INSTEAD THEY OFFERED A NOMINAL SUM TO RELEASE THEM FROM ANY LIABILITY ASSOCIATED WITH THE INCIDENT. THE CAR WAS STILL UNDER FACTORY WARRANTY AT THE TIME OF THE MALFUNCTION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Wipers hit hood, Wiper Fluid pump motor leaks, leaks all the fluid out of tank. Visibility is impaired due to Windshield that can not be cleaned while driving.
TRAVELING DOWN THE INTERSTATE AT 75 MILES AN HOUR THE PANORAMIC SUNROOF EXPLODED, SHOWERING US WITH GLASS. WE WHERE ON CLEAR ROAD WITH NO TRAFFIC AROUND US AND A TEMPERATURE OF 35 DEGREES. THE BMW IS NOW BEING REPAIRED AT THE LINCOLN DEALERSHIP.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
CARPERT FRONT TO BACK IS FULL OF WATER AND MOLD AND WATER IS GROWING EVERY DAY IT RAIN AND BMW WANT TO CHARGE ME TO FIX THIS HORRIBLE DEFECT. I AM VERY SCARE TO DRIVE MY CAR IN THESE CONDITIONS ESPECIALLY WITH THREE KIDS. PLEASE COME AND SEE IT FOR YOUR SELF
VEHICLE CONTINUES TO THROW ITSELF INTO PARK WHILE DRIVING AND INTERNIENTKY SHUTS OFF AFTER TWO WEEKS OF PURCHASING VEHICLE PROBLEMS DEVELOPED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The Air Suspension Compressor needs to be remove and replace. Left Rear Air Bag is Leaking. Tires have 3/32nds tread remaining which is unsafe. 2. How was your safety or the safety of others put at risk? Might cause accident when driving especially in freeway. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by an independent service center. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, confirmed by an independent service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning messages.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .