2023 BMW X7 Driver assistance Problems

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11627496

Incident

Nov 26, 2024

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11622528

Incident

Oct 29, 2024

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11621180

Incident

Feb 12, 2024

The contact owns a 2023 BMW X7. The contact stated while her husband was driving at an undisclosed speed, the automatic emergency braking system engaged while there was no nearby obstacle or vehicle. The vehicle was taken to the dealer, where the contact was advised that the forward collision avoidance system was sensitive and needed to be adjusted in the infotainment settings. No further assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

NHTSA ID

11619810

Incident

Oct 8, 2024

Mileage

38,000 mi

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11617237

Incident

Sep 30, 2024

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while reversing out of parking space at approximately 3 MPH, the brake pedal was depressed to stop the vehicle to shift to drive; however, the brake pedal was difficult to depress. The contact stated that several unknown warning lights were illuminated. The messages "Reduced Braking Assist", "Parking Brake Malfunction", and “Service Required” messages were displayed. The contact stated that the vehicle stopped when the parking brake independently engaged. The contact drove the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

NHTSA ID

11614246

Incident

Sep 12, 2024

Mileage

37,000 mi

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The local dealer and another dealer, East Bay BMW (4350 Rosewood Dr, Pleasanton, CA 94588), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11614066

Incident

Sep 11, 2024

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11609486

Incident

Feb 12, 2024

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11608740

Incident

Feb 12, 2024

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11605240

Incident

Jul 29, 2024

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the brake pedal was depressed was depressed but required added effort in depressing the brake pedal. The contact stated that the brakes, and service engine warning lights were illuminated. The contact also stated that the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed as a brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the issue. The failure mileage was approximately 4,152. VIN tool confirms parts not available.

NHTSA ID

11599224

Incident

Jul 5, 2024

Mileage

4,152 mi

The contact owns a 20223 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control - ESC, Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 50 MPH, the vehicle independently activated the brakes. The contact stated that a red warning light with "SOS" was illuminated. The contact was able to pull over and turned off and restarted the vehicle and the braking functionality returned. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the ABS and ESC modules needed to be reset. The vehicle was repaired. The failure mileage was approximately 5,600. VIN tool confirms parts not available.

NHTSA ID

11583468

Incident

Feb 6, 2024

Mileage

5,600 mi

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was contacted but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11581183

Incident

Apr 4, 2024

While coming to red lights or exiting the freeway I notice the brakes not braking while I press on the pedal. I have to push the pedal with extreme force to get it to stop. I was luckily able to stop it in time. My x7 braking systems reaction timing is not consistent, I feel like I am putting my family at risk if my wife is driving, or if someone else is driving and they cant hit the brakes with the extra force that the car requires sometimes. I have driven many car and have never had a car with inconsistent braking effort needed to stop.

NHTSA ID

11579918

Incident

Feb 16, 2024

On June 29th, 2023 at approximately 8:45 AM we were pulling into a parking space slowly tapping the brakes to slow and stop the vehicle. About 2/3 of the way into the parking stall around 3 or 4 feet from the curb, the vehicle actually accelerated while pressing the brake jumping the curb. We pressed on the brakes again and the car accelerated even faster crossing the sidewalk crashing into a building. We believe the brakes caused the SUA (Sudden Unintended Acceleration) accelerating the vehicle twice and the vehicle failed to apply the brakes. We believe this would've been caused by a computer error on the vehicle. We also believe the vehicle to initiate the two safety systems failed, Crash Imminent Braking & Dynamic Brake Support thus being able to avoid the accident. To the best of our knowledge, no warnings or alerts were displayed on the vehicle before the crash. We had BMW inspect the vehicle and no defective part was found and the black box indicated the vehicle was accelerating a few seconds before the crash. We do not disagree with this and informed BMW that the car was accelerating on it's own.

NHTSA ID

11537161

Incident

Jun 29, 2023

On multiple occasions since purchasing my vehicle in 10/22 the lane departure warning system on my 2023 BMW X7 has detected a lane departure and self corrected the steering wheel causing the vehicle to swerve when the vehicle was safely in the lane. The most recent event being 3/31/23. Sewell BMW in Grapevine Tx has attempted to fix this issue multiple times with no success. As of today, 4/5/23, my vehicle is currently at Sewell BMW attempting to fix this issue. Sewell BMW has been provided with a photo of the error message from my vehicle detecting multiple lane departures and turning off the lane departure system in my vehicle. On 3/31/23 I confirmed with management and service that my vehicle “should not be doing this”. Per Sewell BMW, BMW corporate is now involved with this issue. This is a huge safety concern and has the potential to cause an accident, injury, or death if not corrected properly.

NHTSA ID

11515642

Incident

Mar 31, 2023

The contact owns a 2023 BMW X7. The contact stated that after placing the vehicle in reverse with the back-up assist feature activated, the vehicle struck the other vehicle behind. The contact stated that the automatic brake assist feature failed to operate as designed, causing the vehicle to strike the rear tire of the other vehicle. There was no warning light illuminated. The contact depressed the brake pedal, and the vehicle was able to stop. There was no damage to the other vehicle. The dealer was contacted, and the contact was able to schedule an appointment. Additionally, the contact was concerned about water on the screen and a possible electrical fire after the vehicle had gone through the car wash. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 200.

NHTSA ID

11494736

Incident

Nov 22, 2022

Mileage

200 mi