2005 Braun Entervan Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2005 Braun Entervan, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure150.0%
- Other / unspecified150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I EXPERIENCED A FLAT TIRE ON THE RIGHT FRONT TIRE. I LOOKED AT THE BRAUN CONSUMER OPERATORS MANUAL (VER30117 DATED MARCH 2004 WHICH CAME WITH THE HANDICAP CONVERSION WHICH CAME WITH THE VEHICLE) TO DETERMINE HOW TO CHANGE THE TIRE. THE INSTRUCTION MANUAL STATES "JACKING AND TIRE CHANGING PROCEDURES HAVE NOT BEEN AFFECTED BY THE CONVERSION". DETAILED TIRE CHANGING INSTRUCTIONS ARE PROVIDED IN THE CHRYSLER SUPPLIED OWNERS MANUAL" I REFERENCED THE CHRYSLER OWNERS MANUAL WHICH CAME WITH THE VEHICLE TO DETERMINE THE JACKING AND TIRE CHANGING PROCEDURE. THE CONVERSION HOWEVER PREVENTS ACCESS TO THE FACTORY INSTALLED JACKING POINTS AS THERE ARE SKIRTS ON EACH SIDE OF THE VEHICLE. WITH THE TIRE DEFLATED IT IS IMPOSSIBLE TO PLACE THE JACK UNDER THE VEHICLE ON THE JACKING POINTS. I CALLED THE BRAUN CUSTOMER SERVICE NUMBER PROVIDED IN THE MANUAL WHERE I WAS INFORMED THAT THE VEHICLE COULD NOT BE JACKED USING THE SUPPLIED JACK. I WAS STUCK WITH MY DISABLED IN HIS POWER WHEEL CHAIR AND NEEDED TO BE TOILETED. I DID NOT HAVE TIME TO WAIT FOR A TOW TRUCK. THE CUSTOMER SERVICE AGENT THEN SPOKE WITH THE ENGINEERING DEPARTMENT WHO SUGGESTED THAT TO GAIN CLEARANCE TO THE JACKING POINT WITH THE SUPPLIED JACK THAT I DRIVE THE FLAT TIRE UP ONTO A ROCK. I DROVE UP ONTO A CURB AND WHEN I JACKED THE VAN UP USING THE THEN ACCESSIBLE JACKING POINT THE JACK COLLAPSED. I WROTE AN EMAIL TO THE CEO OF BRAUN ASKING FOR RESOLUTION AND RECEIVED NO RESPONSE. BASED ON THE CONVERSATION I HAD WITH THE CUSTOMER SERVICE AGENT I AM CONVINCED THAT THIS IS A KNOWN ISSUE AT BRAUN. THIS ISSUE NEEDS TO BE MADE PUBLIC FOR ALL OF THE OWNERS OF THESE HANDICAP VANS. IT SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER AND ITS DEALERS OF THESE VEHICLES TO INSURE THAT TIRE CHANGES CAN BE DONE BY ITS USERS. BRAUN SHOULD BE LIABLE FOR SUGGESTING LIFE THREATENING WORK AROUNDS TO THIS KNOWN ENGINEERING ISSUE. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I EXPERIENCED A FLAT TIRE ON THE RIGHT FRONT TIRE. I LOOKED AT THE BRAUN CONSUMER OPERATORS MANUAL (VER30117 DATED MARCH 2004 WHICH CAME WITH THE HANDICAP CONVERSION WHICH CAME WITH THE VEHICLE) TO DETERMINE HOW TO CHANGE THE TIRE. THE INSTRUCTION MANUAL STATES "JACKING AND TIRE CHANGING PROCEDURES HAVE NOT BEEN AFFECTED BY THE CONVERSION". DETAILED TIRE CHANGING INSTRUCTIONS ARE PROVIDED IN THE CHRYSLER SUPPLIED OWNERS MANUAL" I REFERENCED THE CHRYSLER OWNERS MANUAL WHICH CAME WITH THE VEHICLE TO DETERMINE THE JACKING AND TIRE CHANGING PROCEDURE. THE CONVERSION HOWEVER PREVENTS ACCESS TO THE FACTORY INSTALLED JACKING POINTS AS THERE ARE SKIRTS ON EACH SIDE OF THE VEHICLE. WITH THE TIRE DEFLATED IT IS IMPOSSIBLE TO PLACE THE JACK UNDER THE VEHICLE ON THE JACKING POINTS. I CALLED THE BRAUN CUSTOMER SERVICE NUMBER PROVIDED IN THE MANUAL WHERE I WAS INFORMED THAT THE VEHICLE COULD NOT BE JACKED USING THE SUPPLIED JACK. I WAS STUCK WITH MY DISABLED IN HIS POWER WHEEL CHAIR AND NEEDED TO BE TOILETED. I DID NOT HAVE TIME TO WAIT FOR A TOW TRUCK. THE CUSTOMER SERVICE AGENT THEN SPOKE WITH THE ENGINEERING DEPARTMENT WHO SUGGESTED THAT TO GAIN CLEARANCE TO THE JACKING POINT WITH THE SUPPLIED JACK THAT I DRIVE THE FLAT TIRE UP ONTO A ROCK. I DROVE UP ONTO A CURB AND WHEN I JACKED THE VAN UP USING THE THEN ACCESSIBLE JACKING POINT THE JACK COLLAPSED. I WROTE AN EMAIL TO THE CEO OF BRAUN ASKING FOR RESOLUTION AND RECEIVED NO RESPONSE. BASED ON THE CONVERSATION I HAD WITH THE CUSTOMER SERVICE AGENT I AM CONVINCED THAT THIS IS A KNOWN ISSUE AT BRAUN. THIS ISSUE NEEDS TO BE MADE PUBLIC FOR ALL OF THE OWNERS OF THESE HANDICAP VANS. IT SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER AND ITS DEALERS OF THESE VEHICLES TO INSURE THAT TIRE CHANGES CAN BE DONE BY ITS USERS. BRAUN SHOULD BE LIABLE FOR SUGGESTING LIFE THREATENING WORK AROUNDS TO THIS KNOWN ENGINEERING ISSUE. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .