RoadVitals

2024 Brightdrop Zevo 400

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Mar 13, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Brightdrop Zevo 400. 1 safety recall has been issued covering this model year; and 272 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V156000

STEERING

Mar 13, 2025
10 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2023-2024 BrightDrop Zevo 600 and 2024 Zevo 400 vehicles. The steering shaft may have been damaged during vehicle assembly and cause the steering to lock up.
The risk: Steering lock up increases the risk of a crash.
The remedy: Dealers will replace the lower intermediate shaft, free of charge. Owner notification letters were mailed March 28, 2025. GM's number for this recall is N252495400.
General Motors, LLCManufacturer number N252495400View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

Infotainment 2026.3.2

• Fixes a known memory issue causing blank screens in certain vehicles • Improves camera app functionality • Fixes Apple Maps split-screen issue • Fixes occasional rear camera display issues when shifting to reverse • Improves HVAC optimization for remote start performance

Infotainment 2026.3.3

• More responsive map controls when switching views • Turn Signal Activated View retains the setting selected before installation. To change it, tap Turn Signal Activated View in Vehicle Settings, then select the desired option • Smoother rear camera startup when shifting into Reverse after wake-up • Surround-view camera images remain available more consistently • More reliable Camera app startup, full-screen rear camera display, and consistent multifunction control response • More responsive center display and controls • Smoother switching between driver and guest profiles • FM radio audio starts faster • Infotainment audio remains available more reliably after vehicle sleep • Tire-pressure targets update correctly when switching between U.S. and metric units • Apple CarPlay images fit the display correctly • Vehicle software updates download, install, and recover more reliably

Energy 2026.3

• Fixes to help ensure start reliability and prevent battery drain • Improved charging performance and messages • Improvements to vehicle diagnostics. • Fixes to preserve battery life and improve charging. • Fixes to address issues with shifting. • Fixes for vehicle airflow in icy conditions. • Improvements to HVAC compressor performance.

Driving & Cabin 2026.3

• Your vehicle's battery will be better protected from overheating when charging. • Fixes to help maintain Electronic Stability Control and One-Pedal Driving availability after a vehicle software update.

Connectivity 2026.3

This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.