RoadVitals

2004 Buick Century Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
39
Latest Nov 20, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 5, 2004

What this page shows

Our database holds 39 NHTSA owner-reported complaints for the 2004 Buick Century. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 39 · page 1 of 2

Interior & seats
Filed Nov 20, 2020

POWER SEAT WIRING HARNESS SORTED TO SEAT FRAME/SPRING

NHTSA ID
11375490
Incident
Nov 19, 2020
Mileage
120,000 mi
Airbags
Filed May 26, 2020
1 injury reported

TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING. THE AIR BAG HIT THE CONTACT'S ARM AND FACE LEAVING MINOR MARKS AND BRUISES. THE DRIVER DID NOT SEEK MEDICAL ATTENTION FOR HIS INJURIES. THE CONTACT'S SON WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD AND THEN CALLED THE CONTACT. THE CONTACT ARRIVED AT THE SCENE AND DROVE THE VEHICLE HOME WITHOUT FURTHER INCIDENT. THE CONTACT STATED THAT THE WINDSHIELD AND DASHBOARD WERE DAMAGED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

NHTSA ID
11325959
Incident
May 23, 2020
Mileage
156,000 mi
Airbags
Filed Jan 10, 2020

TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHILE DRIVING APPROXIMATELY 10 MPH. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

NHTSA ID
11298369
Incident
Jan 6, 2020
Mileage
152,000 mi
Brakes
Filed Sep 7, 2019

FRONT AND REAR BRAKE LINES FAILED LEAVING ME WITH NO BRAKES. I WAS DRIVING AT LOW SPEED. THE REAR BRAKE LINE WAS THE FIRST TO GO. THE FRONT BURST AND ABOUT 4 WEEKS LATER THE CAUSE WAS RUST AND CORROSION. BOTH TIMES THE PEDAL WENT TO THE FLOOR.

NHTSA ID
11253909
Incident
Aug 14, 2019
Mileage
40,000 mi
Brakes
Filed Dec 9, 2018

BRAKE LINE FAILED ON REAR BRAKES. LOST ALL FLUID IN MOTION ON HIGHWAY RUST ON BRAKE LINES

NHTSA ID
11157184
Incident
Dec 1, 2018
Mileage
37,000 mi
Driver assistanceFuel system
Filed Sep 10, 2018

WHEN DRIVING MY CAR OVER 5 MILES IT WILL CHOKE AND NOT LET ME ACCELERATE AND THE SPEEDOMETER GOES TO 0. CAN YOU TELL ME WHAT THE PROBLEM COULD BE?

NHTSA ID
11128519
Incident
Jul 30, 2018
Mileage
136,000 mi
Driver assistanceElectricalExterior lighting
Filed Jun 13, 2018

THE MULTI FUNCTION SWITCH DOES NOT WORK PROPERLY. WHEN GOING AROUND CURVES AND CORNERS YOU CAN'T DIM THE HEADLIGHTS. BECAUSE THE STEERING WHEEL DOESN'T ALLOW THE LEVER TO GO FAR ENOUGH TO CATCH. NOW MY HEADLIGHTS WILL NOT TURN ON WHEN THE THEY ARE SUPPOSE TO. MY CRUISE CONTROL DOESN'T WORK. MY A/C STOPS COOLING WHEN THE SPEED REACHES 60 MPH BUT IF I MOVE THE M.F.S. (AKA TURN SIGNAL) IT GETS COOL AGAIN FOR A FEW MINUTES. THE OTHER NIGHT MY LIGHTS WENT OFF WHEN I WAS MEETING A CAR WITH ITS HEADLIGHTS ON BRIGHT. IT WAS A DARK STRETCH OF ROAD. I ALMOST RAN IN THE DITCH.

NHTSA ID
11101549
Incident
Jun 11, 2018
Mileage
170,000 mi
Exterior lighting
Filed Dec 21, 2017

HEADLIGHTS WENT OFF WHILE DRIVING ON INTERSTATE AT NIGHT. ( I MAY HAVE FLASHED MY HIGH BEAMS TO SIGNAL A TRUCK THAT IT WAS SAFE TO CHANGE LANES BEFORE THIS HAPPENED. INTERIOR LIGHTS STILL WORKING WHEN THIS HAPPENED. NOTHING I DID WOULD BRING HEADLIGHTS BACK ON. VERY DANGEROUS PROBLEM!! CAR MILEAGE APPROXIMATELY 62,000. 12/21/2017 DATE.

NHTSA ID
11056001
Incident
Dec 21, 2017
Mileage
62,000 mi
Exterior lighting
Filed Apr 3, 2016

WHILE IN MOTION THE HIGH BEAM WILL GO OUT AND LOW BEAM WITH IT - NO LIGHTS AT ALL. YOU MUST PUSH OR PULL THE TURN SIGNAL LEVER TO TURN THE LIGHTS ON AGAIN.

NHTSA ID
10853169
Incident
Nov 16, 2015
Mileage
76,000 mi
Filed Jun 30, 2015

CAR STOPPED FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY BUT STARTED UP IMMEDIATELY AND CONTINUED DRIVING HOME. NEXT WEEK STOPPED AGAIN WHILE DRIVING AS I PULLED INTO THE GAS STATION BUT STARTED UP AGAIN AND CONTINUED HOME. NEXT TIME DRIVING NO PROBLEMS THEN STOPPED AGAIN WHILE TURNING INTO THE GROCERY STORE AND AGAIN ON WAY HOME WHILE SLOWING DOWN FOR A CURVE. CAN'T BE TRUSTED. STOPS AT 55 MPH ON THE HIGHWAY. VERY DANGEROUS! ONE MECHANIC THINKS IT NEEDS NEW ENGINE COMPUTER BECAUSE HE PULLED ALL SENSORS FOR TESTING AND CAR CONTINUED TO RUN.HOWEVER, HE IS ONLY GUESSING AND WON'T GUARANTEE A FIX IF I HAVE NEW COMPUTER INSTALLED.

NHTSA ID
10731382
Incident
Jul 9, 2014
Mileage
144,522 mi
SteeringSuspension
Filed Jun 22, 2015

THE "SWAYBAR" FOR STEERING BROKE. I BROUGHT IT TO MY MECHANIC AND HE SAYS HE HAS SEEN THIS ISSUE WITH BUICK CENTURYS BEFORE. IT COST APPROXIMATELY $825.00 TO FIX.

NHTSA ID
10726670
Incident
Nov 24, 2014
Mileage
64,000 mi
Fuel system
Filed Mar 27, 2015

YOU COULD SMELL GAS INSIDE AND OUTSIDE THE CAR. I TOOK IT TO MY GARAGE AND THEY WENT ALL OVER IT AND COULD NOT FIND ANY REASON FOR THE SMELL. IT DIDN'T MATTER IF THE GAS TANK WAS FULL OR HALF FULL. WHEN THE WEATHER WAS WARM IT WAS MUCH WORSE. I AM WONDERING IF THERE HAVE BEEN ANY OTHER COMPLAINTS ABOUT THIS PROBLEM. I AM AFRAID THE CAR WILL CATCH ON FILE. *TR

NHTSA ID
10702249
Incident
Sep 14, 2014
Mileage
106,400 mi
Engine
Filed Jan 14, 2015

TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE AN INDEPENDENT MECHANIC WAS TEST DRIVING THE VEHICLE AT 25 MPH, THE VEHICLE STALLED. THE TECHNICIAN WAS ABLE TO RESTART THE VEHICLE. HOWEVER, THE FAILURE RECURRED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,900. THE VIN WAS UNAVAILABLE. UPDATED 04/21/2016*LJ UPDATED 9/18/2017*CN

NHTSA ID
10672434
Incident
Oct 9, 2013
Mileage
26,900 mi
Exterior lighting
Filed Jan 6, 2015

WE WERE DRIVING AT NIGHT AND HEADLIGHTS WENT OUT RANDOMLY, THIS IS HAPPENED SEVERAL TIMES. IT DID NOT SEEM TO MATTER IF THE LIGHT SWITCH WAS ON OR IN THE AUTOMATIC POSITION.

NHTSA ID
10670582
Incident
Jan 5, 2015
Mileage
130,000 mi
Airbags
Filed Oct 30, 2014
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE BECAME INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED LACERATION TO THE TO FACE AND MOUTH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOT WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 12/09/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/19/2015*JS

NHTSA ID
10651490
Incident
Oct 30, 2014
Mileage
90,000 mi
ElectricalExterior lighting
Filed Sep 25, 2014

WHEN I TURN ON THE HIGH BEAMS THE HEADLIGHTS WILL OCCASIONALLY TURN OFF COMPLETELY, INSTEAD. TO TURN BACK ON THE VEHICLE'S HEADLIGHTS I HAVE TO PULL THE HIGH BEAM LEVER BACK AND FORTH MULTIPLE TIMES. WHEN ATTEMPTING TO TURN BACK ON THE HEADLIGHTS I ENGAGE THE HAZARDS SO THAT OTHER VEHICLES CAN STILL SEE ME ON THE ROAD. *TR

NHTSA ID
10638839
Incident
Sep 11, 2014
Mileage
177,000 mi
Driver assistance
Filed May 31, 2014

WHEN DRIVING THE CAR INCREASE SPEED WITHOUT TOUCHING THE PEDAL WILL KEEP INCREASING SPEED SLIGHTLY MAKING YOU HIT BRAKES OR PULL OVER. I RESTART THE CAR AND SOMETIMES THIS WILL STOP IT SOMETIMES NOT. IT IS GETTING WORSE AND I HAVE HAD IT TO A DEALER WITH NO FINDING. I HAVE CONTACTED BUICK THROUGH EMAIL AND HAVE NOT HEARD ANYTHING YET. THE CAR WILL DO THIS EVEN IN THE CITY AT SPEEDS OF 30 MPH WE HAVE TO BRAKE OR IT WILL GO FASTER AND FASTER. I HAVE CONTACTED ALL I KNOW TO AND CANNOT FIND WHAT IS GOING ON. I NEED SOME ASSISTANCE BEFORE THERE IS AN ACCIDENT. *TR

NHTSA ID
10595305
Incident
Mar 6, 2014
Mileage
107,000 mi
Engine
Filed Feb 28, 2014

TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC BUT THE DEFECT COULD NOT BE DUPLICATED AND NO REPAIRS WAS PERFORMED. THE FAILURE RECURRED APPROXIMATELY TWO YEARS LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 05/28/14*LJ THE CONSUMER STATED THE KEYS WERE TOO HEAVY IN THE IGNITION. SINCE REMOVING THE ADDED WEIGHT, THERE HASN'T BEEN ANY OTHER FAILURE OCCURRENCE. UPDATED 05/29/2014 *JS

NHTSA ID
10566523
Incident
Nov 3, 2011
Mileage
120,000 mi
Engine
Filed Aug 19, 2013

TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE ENGINE RESTARTED AND THE DRIVER WAS ABLE TO CONTINUE TRAVELING. THE FAILURE RECURRED NUMEROUS TIMES AND BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID
10536063
Incident
Jan 19, 2013
Mileage
130,000 mi
ElectricalEngineFuel system
Filed Jul 13, 2013

THE GAS GAUGE IS NOT ACCURATE EVEN THROUGH IT SAYS NO FUEL IT STILL HAS PLENTY IN THE TANK. THE CAR REVERSE UP AND GOES ON ITS OWN WITHOUT USING THE GAS PEDAL AND WHEN YOU PUT THE BRAKES ON IT SHUTTERS. THE WINDOWS DON'T WORK VERY WELL ANYMORE. *TR

NHTSA ID
10524693
Incident
May 1, 2013
Mileage
95,000 mi
Tires & wheels
Filed Jun 25, 2012

2004 BUICK CENTURY. PROBLEM WITH SEASON TIRES.

NHTSA ID
10463682
Incident
Apr 18, 2012
ElectricalExterior lighting
Filed Nov 28, 2011

TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHEN SWITCHING FROM HIGH BEAMS TO LOW BEAMS, ALL OF THE HEADLIGHTS WOULD FAIL. THE FAILURE WOULD OCCUR ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE NEEDED TO HAVE THE HIGH AND LOW BEAM SWITCH REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,700. THE CONSUMER STATED THE VEHICLE HAS SERIOUS ELECTRICAL ISSUES. THE CONSUMER STATED EVERY TIME HE STARTED THE VEHICLE, ANOTHER COMPONENT FAILED. UPDATED 01/10/12

NHTSA ID
10437493
Incident
Oct 28, 2011
Mileage
38,700 mi
Interior & seatsSeat belts
Filed Jun 11, 2010

THERE IS A PART MISSING ON THE DRIVER'S SEAT BELT THAT MAKES IT DIFFICULT TO USE. I FIND THAT DRIVERS ARE UNWILLING TO FISH THE BUCKLE OFF OF THE FLOOR, AND THE BUCKLE OFTENTIMES WEDGES ITSELF BETWEEN A SEAT LEVER AND THE DOOR. A DRIVER SOMETIMES HAS TO OPEN THE DOOR, EXIT THE CAR, AND RETRIEVE THE BUCKLE FROM ITS HIDING PLACE. DRIVERS (I.E., MY KIDS) ARE VERY DISCOURAGED FROM USING THE BELT. ALL CARS I'VE EVER OWNED HAD LIFETIME WARRANTIES ON SEAT BELTS, AND WERE FIXED PROMPTLY BY DEALERSHIPS WHEN PROBLEMS OCCURRED. MY LOCAL GM DEALER SAYS NOT SO WITH GM CARS. BUICK IGNORES MY EMAIL QUERIES, AND CALLS TO BUICK ARE MET BY CALL CENTER EMPLOYEES WHO ARE PROGRAMMED TO ASK ENDLESS QUESTIONS ABOUT PERSONALLY IDENTIFIABLE INFORMATION (PII) ON ME. NO HELP. *TR

NHTSA ID
10335883
Incident
Jun 11, 2010
Mileage
50,000 mi
Suspension
Filed May 7, 2009

RECENTLY, IN DEC. 2008 MY CAR HAD A SUSPENSION COMPONENT PART REPLACED. MY 2004 BUICK CENTURY JUST 4 YRS. OLD AND 60,000 MILES NEEDED TO HAVE THE FRONT STABILIZER BAR REPLACED. IT APPEARS THAT A DESIGN DEFECT MAY BE THE PROBLEM RESULTING IN PREMATURE FAILURE. THE STABILIZER BAR ACTUALLY CRACKED AT BOTH ENDS OF THE MOUNTING PLATE. I DID ASK FOR THE ORIGINAL PART FOR FUTURE REFERENCES. MOST OF US WOULD AGREE THAT THIS SUSPENSION COMPONENT SHOULD NOT HAVE NEEDED TO BE REPLACED AT THIS POINT. MY MECHANIC SAID "HE HAS SEEN THIS BEFORE ON THESE MODELS" AND IS CHECKING THEM DURING THE SAFETY INSPECTION WHICH IS HOW MINE WAS DISCOVERED. I DO BELIEVE THAT GENERAL MOTORS SHOULD ISSUE A RECALL AND THAT I SHOULD BE REIMBURSED. THIS SHOULD NOT HAVE TO BE REPLACED, AT LEAST NOT AT SUCH AN EARLY STAGE. MOREOVER, LET ME SAY THIS - WITH OVER 35 YEARS OF DRIVING AND OWNING MANY CARS, I HAVE NEVER HAD TO REPLACE A STABILIZER BAR EITHER AT THE FRONT OR REAR OF THE CAR. AND MY LAST CAR HAD 180,000 MILES BEFORE WE TRADED IT IN. THIS BUICK TUBULAR STABILIZER BAR IS INSUFFICIENT AND APPARENTLY WILL NOT HOLD UP DURING REGULAR DRIVING BY A 55 YR. OLD DRIVER. IT IS MY HOPE THAT YOU WILL INVESTIGATE THIS MATTER (YOU MAY CALL ME) AND DETERMINE WHY IS THIS PART PRONE TO FAILURE. I HOPE TO HEAR FROM YOU SOON. *TR

NHTSA ID
10267977
Incident
Dec 28, 2008
Mileage
61,000 mi
Airbags
Filed Dec 15, 2008

NO CRASH/INCIDENT. RECEIVED INCREASE IN INSURANCE PREMIUM FOR 2004 BUICK CENTURY. CALLED INSURANCE COMPANY WHICH STATED THE INCREASE WAS A RESULT OF COMPANY HAVING INCREASED PERSONAL INJURY CLAIMS FOR FAILURE OF AIRBAGS TO DEPLOY DURING ACCIDENTS. ALTHOUGH I AM NOT REPORTING ANY ACCIDENT, I INDICATE TODAY'S DATE OF T HIS REPORT AS 12/15/2008 BELOW. NUMBER OF DEATHS & PERSONS INJURED ARE UNKNOWN; HOWEVER, I PLACED THE NUMBER 1 IN EACH CATEGORY TO "PROCEED" TO THE NEXT WINDOW. FURTHER, I DO NOT KNOW ANY DETAILS OF THOSE ACCIDENTS AS REPORTED BY MY INSURANCE COMPANY; THEREFORE, THE "NO" CATEGORIES ARE LEFT IN THE DEFAULT INDICATION. *TR

NHTSA ID
10251901
Incident
Dec 15, 2008
Mileage
1 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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