Driver assistanceSteering
Filed Jul 6, 2020
TRANSMISSION-PUSH ON GAS BUT WOULDN'T MOVE, JUST REVVED UP, WAS PARKED AND TRIED TO LEAVE AND VEHICLE WOULDN'T GO IN REVERSE SO ENDED UP HAVING IT TOWED AND TRANSMISSION REPLACED. LESS THAN 75,000 MILE ON IT. POWER STEERING PUMP-WOULD GO TO TURN WHEEL AND WOULD TAKE BOTH HANDS TO TURN IT BECAUSE IT WAS THAT TIGHT. MOTOR MOUNT FOR STABILITRAK NEEDED REPLACED. WOULD BE DRIVING DOWN ROAD AND IT WOULD BE WOBBLY AND LIGHT WOULD COME ON THAT STABILITRAK/TRACTION CONTROL NEEDED FIXED. HAVE VEHICLE ABOUT 6 MONTHS AND PUT LESS THAN 1,000 MILES ON IT. ONLY HAD 74,000 WHEN I GOT IT. REGRET PURCHASE AND NOW FEEL UNSAFE IN MY OWN CAR.
- NHTSA ID
- 11337674
- Incident
- Jun 4, 2020
- Mileage
- 74,321 mi
Driver assistanceEnginePowertrain (other)
Filed Oct 21, 2019
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO JERK, THE GEARS SLIPPED, THE RPMS INCREASED, THE VEHICLE FAILED TO ACCELERATE, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AFTER HAVING THE VEHICLE FOR 9 MONTHS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB
- NHTSA ID
- 11269997
- Incident
- Oct 2, 2019
- Mileage
- 100,000 mi
Driver assistance
Filed Dec 22, 2018
CAR ACCELERATED ON IT'S OWN DURING HIGHWAY SPEEDS. WAS TRAVELING ON A 2 LANE HIGHWAY IN THE DESERT AT 70 MPH IN #1 LANE, ATTEMPTING TO PASS A SEMI TRUCK, WENT TO THE #2 LANE INCREASED SPEED UP TO 75, LET OFF GAS ONCE I WAS BACK IN #1 LANE AND MY CAR WAS AT 5 RPM WHEN TYPICALLY IT'S AT 2 RPM OR LESS. MY CAR WAS INCREASING SPEED ON IT'S OWN & THE BRAKE HAD NO POWER. I USED MY OTHER FOOT TO KICK UP THE GAS PEDAL AND I WAS ABLE TO CONTROL MY SPEED AGAIN. VERY SCARY SITUATION. NO WARNING LIGHTS NOR CODES TO INDICATE PROBLEM. HAD MY CRUISE CONTROL TURNED OFF AT THAT TIME. CONTACTED BUICK,EXPLAINED WHAT HAPPEN, THEY GAVE ME A CASE REF# AND WILL BE TOWING IT TO THE BUICK SERVICE TO HAVE THEM LOOK AT IT. I HAVE BEEN IN A CAR WHEN I LOST POWER, BUT NEVER LOST CONTROL OF THE THROTTLE BEING IN FULL POWER. LUCKY TO BE ALIVE TO TELL MY STORY AND GRATEFUL I DIDN'T KILL OR HURT ANYONE ON MY PATH. HOPING BUICK FIXES THIS ISSUE SO NO ONE HAS TO BE IN A DANGEROUS SITUATION.
- NHTSA ID
- 11163126
- Incident
- Dec 21, 2018
- Mileage
- 129,900 mi
Driver assistanceEngine
Filed Jan 30, 2018
SEVICE STABILTRAK LIGHT AND CHECK ENGINE LIGHTCAME ON AND ENGINE POWER LOSS WHILE TRAVELING DOWN FREEWAY. CHECK OUT MANY VIDEOS AND FORUMS OF ISSUES [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
- NHTSA ID
- 11065862
- Incident
- Jan 30, 2018
- Mileage
- 78,000 mi
Driver assistanceEnginePowertrain (other)
Filed Sep 10, 2017
CAR SHUDDERS AND HAS PROBLEMS ACCELERATING WHEN GEARS SHIFTS. DIAGNOSIS=REPLACE BANK 1 CAMSHAFT ACTUATOR WORN TIMING CHAINS, REPLACE ALL SPARK PLUGS AND 3 IGNITION COILS AGAIN. (PERFORMED PFI SYSTEM DIA TEST. CODES FIRED P0017 AND P0300 STORED. CORRELATION AND MISFIRE COES).
- NHTSA ID
- 11022515
- Incident
- Sep 1, 2016
- Mileage
- 135,000 mi
Driver assistancePowertrain (other)
Filed Sep 8, 2017
HARD SHIFTING NOTED IN GEARS. CAR ACTS LIKE IT'S IN NEUTRAL WHEN IN REVERSE. BUICK DEALERSHIP SAYS THE WAVE PLATE IS DEFECT. OTHER 09 BUICK ENCLAVES ARE COVERED BY SPECIALTY POLICY. 14404 A. BUT NOT MY VIN VIN. SAME MAKE MODEL AND TRANSMISSION. I WAS TOLD BY GMC CUSTOMER SERVICE TO COMPLAIN HERE.
- NHTSA ID
- 11022401
- Incident
- Mar 1, 2017
- Mileage
- 104,000 mi
Driver assistance
Filed Jun 19, 2017
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
- NHTSA ID
- 10995841
- Incident
- Jun 18, 2017
- Mileage
- 130,000 mi
Driver assistance
Filed Dec 8, 2016
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 70 MPH, THE RPMS BEGAN TO DECREASE WITHOUT WARNING AND THE ACCELERATOR PEDAL FAILED, WHEN DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
- NHTSA ID
- 10933990
- Incident
- Nov 23, 2016
- Mileage
- 133,000 mi
Driver assistance
Filed May 13, 2016
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED IN TRAFFIC , THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
- NHTSA ID
- 10864790
- Incident
- May 6, 2016
- Mileage
- 130,000 mi
Driver assistance
Filed Jan 14, 2016
MY CAT KEPT GOING EVEN AFTER I STOOD ON THE BRAKES WITH MY WHOLE WEIGHT SEVERAL TIMES. I THEN PUT IT IN NEUTRAL. THE MOTOR RACED BUT EVENTUALLY SLOWED. THIS HAPPENED SEVERAL YEARS AGO AND THE DEALER BLAMED IT ON "FLOOR MATS". I BURNED UP MY BRAKES & TIRED TODAY. IT WAS NOT "MATS". MY PHONE IS 858.945.2713 BUT I CANNOT GET THAT PHONE ACCEPTED.
- NHTSA ID
- 10820346
- Incident
- Jan 14, 2016
Driver assistanceFuel systemPowertrain (other)
Filed Jul 16, 2015
DRIVING ON INTERSTATE 75 NORTH OF CINCINNATI OH IN BUMPER TO BUMPER TRAFFIC ON 7-13-15 IN LEFT LANE WHEN BUZZER SOUNDED ,TRACTION CONTROL LIGHT CAME ON AND ENGINE LOST POWER. TRYING TO GET TO SHOULDER WAS A BAD EXPERIENCE AS TRAFFIC WAS HAVING ONE HELL OF A TIME TRYING TO COPE WITH A CAR THAT SUDDENLY WASN'T MOVING. HOW A BAD ACCIDENT DIDN'T HAPPEN, I JUST SAY IT WAS GOOD LUCK! WE REALLY LIKE OUR BUICK ENCLAVE AND WOULD LIKE TO KEEP IT. I HAVE A CODE READER AND NO CODE WAS REVEALED. I PUSHED THE TRACTION CONTROL BUTTON SEVERAL TIMES AND REENTERED TRAFFIC AND THE CAR RAN FINE FOR THE NEXT TWO HOURS TO HOME......
- NHTSA ID
- 10734635
- Incident
- Jul 13, 2015
- Mileage
- 72,000 mi
Driver assistanceEngine
Filed Apr 2, 2015
I WAS DRIVING ON THE FREEWAY AND THE CAR BEGIN BEGAIN TO FLASH ACROSS THE DASH THAT IT WAS REDUCING ENGINE POWER. THIS NOW HAPPENS EVER SO OFTEN WHEN I'M DRIVING I WAS WONDERING IS THIS A RE-CALL MATTER? *TR
- NHTSA ID
- 10703359
- Incident
- Apr 2, 2015
- Mileage
- 99,058 mi
Driver assistanceElectricalEngine
Filed Oct 2, 2014
ISSUE: CHECK ENGINE LIGHT ISSUE RESOLUTION: DEALERSHIP FOUND CODE P0304 AND P0306 WERE STORED. RECOMMENDED REPLACEMENT OF #4 AND #6 COILS AND PLUGS. REPAIR REPLACED ALL PLUGS AND COILS. ISSUE #7. ITR
- NHTSA ID
- 10641027
- Incident
- Sep 4, 2013
- Mileage
- 73,296 mi
Driver assistanceEngineSteering
Filed Oct 2, 2014
ISSUE: CAR MAKES LOUD SCREECHING NOISE, LOSS OF POWER STEERING, ENGINE FAN CONSTANTLY RUNNING AND CAR A/C HEATS ON ONE SIDE AND COOLS ON THE OTHER. RESOLUTION: DEALERSHIP LOCATED LEAKING GEAR AND PUMP DAMAGED WHICH CAUSED NOISE. REPLACED POWER STEERING GEAR AND POWER STEERING PUMP. FLUSHED POWER STEERING SYSTEM AND EVAC AND RECHARGE A/C SYSTEM. ISSUE #6 *TR
- NHTSA ID
- 10641023
- Incident
- May 10, 2013
- Mileage
- 68,032 mi
Driver assistanceElectricalEngine
Filed Oct 2, 2014
ISSUE: REPAIR DONE FOR PREMATURE TIMING CHAIN WEAR DUE TO ENGINE CONTROL MODULE RESOLUTION: RECALL REPAIR #10287 PERFORMED AND REPROGRAMMED ENGINE CONTROL MODULE ISSUE #5. *TR
- NHTSA ID
- 10641020
- Incident
- Jul 21, 2012
- Mileage
- 57,796 mi
Driver assistanceSteering
Filed Aug 27, 2014
DRIVING HOME AND THE STABILITRAK AND TRACTION CONTROL LIGHT COMES ON. CAR NOW SPINS TIRES AND HAS DISABLED THE ABS. VERY UNSTABLE CAR WITH ABS NOT WORKING PROPERLY. TAKE MY VEHICLE IN FOR ROUTINE MAINTENANCE AND WAS TOLD RACK AND PINION IS LEAKING. GOT ONLINE AND SEE CLASS ACTION LAW SUIT AGAINST GM FOR THIS SAME REASON. NO RECALL. I DON'T SEE HOW GM DOES NOT THINK THIS IS A SAFETY ISSUE. TO BE DRIVING DOWN THE ROAD AND STEERING FAIL. NOT ONLY ENDANGERING PEOPLE IN THE CAR BUT ALSO EVERYBODY ELSE AROUND THEM. I'M STARTING TO HATE THIS CAR. LOOKS GOOD FROM A DISTANCE BUT THE PROBLEMS GM HAS HAD WITH THESE MODELS ENCLAVE, TRAVERSE, ACADIA ALL MODELS WITH THIS STEERING SYSTEM. NOT A CHEAP FIX EITHER! MY FATHER WORKED FOR GM SO THAT'S ALL WE BUY. SERIOUSLY RECONSIDERING THOUGH. *TR
- NHTSA ID
- 10628632
- Incident
- Jun 7, 2014
- Mileage
- 80,000 mi
Driver assistancePowertrain (other)Steering
Filed Jul 29, 2014
IN THE PAST I HAD JERKING OR SLIPPING OF TRANSMISSION AT APPROXIMATELY 40 MILES AN HOUR, OR THE ENGINE WAS HAVING A COIL MISS FIRE. I HAD 3 NEW COILS INSTALLED BY DEALER UNDER WARRANTY WITH SIMILAR PROBLEMS BEFORE. TOOK TO DEALER AND THEY COULD NOT DETERMINE IF TRANSMISSION WAS SLIPPING OR ENGINE MISS FIRING, BUT NO CODE ON MISS FIRING ENGINE. SLIPPING OR HESITATING OF TRANSMISSION IS MORE LIKELY BUT CAN NOT DETERMINE SINCE DOES NOT ACT THE SAME CONSISTENTLY. STEERING NOISE STARTED IN THE WINTER APPROXIMATELY NOVEMBER 2013, BUT OFF AND ON SINCE; STEERING SEEMS A LITTLE STIFF BUT NOT FAILING YET LIKE SO MANY OTHER COMPLAINTS I HAVE READ ABOUT HERE. I WAS CHARGED $342.81 FOR DIRTY THROTTLE BODY AND OIL IN THE AIR DUST TUBE WHICH MIGHT CAUSE MISFIRE, THEY CLEANED AND REPLACED BANK 2 VALUE COVER AND CLEARED CODES, PERFORMED IDLE LEAN RESET. THIS DID NOT FIX PROBLEM ON 05/19/2014. I RETURNED ON 06/10/14 AND LEFT CAR TILL 06/11/14 THE DEALER LET ME USE A LOANER OVER NIGHT. THE DEALER SAID STUMBLE/MISFIRE AT TIMES WAS NOT ACTING UP ENOUGH TO DIAGNOSE. I HAD THE CARS AUTOMATIC TRANSMISSION FLUSH SERVICE ON 02/26/14 AND THERE WAS NO PROBLEM AT THAT TIME. IN THE COURSE OF OWNING THIS VEHICLE I HAD 3 COILS REPLACED WITH PROBLEMS STARTING 01/05/10 ONE COIL, SECOND COIL ON 08/11/10. THIRD COIL SHORTLY THEREAFTER, THIS IS AFTER COMPLAINING SINCE 12/02/2009 ABOUT ENGINE SHUDDER. THE MISFIRE/STUMBLE IS STILL HAPPENING ABOUT 40 MPH AND SOMETIMES AROUND 20MPH IF YOU ARE SLOW GOING BUT NOT ON A PULL OR ACCELERATING. WE LOVE THE CAR, BUT THE PROBLEMS ARE GETTING EXPENSIVE AND THE WORRY OF WHAT ELSE CAN GO WRONG IS STRESSFUL. I DID NOT MENTION THE WARRANTY REPAIRS OF WATER PUMP GOING OUT FRONT MOTOR MOUNT FAILURE, SHIFT LEVER, AIRBAGS, SEAT BELTS, LEFT OUT REMOTE MIRROR FAILURE, ENGINE AND TRANSMISSION CODE UPDATES. DEALER SEEM OK, SO GM CAN NOT FIX OR WILL NOT DUE TO COST. *JS
- NHTSA ID
- 10617323
- Incident
- Dec 2, 2009
- Mileage
- 67,878 mi
Driver assistanceSteering
Filed Mar 4, 2014
I WAS HEADING OUT MY NEIGHBORHOOD UP A HILL TO MAKE A LEFT TURN AND ALL OF THE SUDDEN THE STEERING WHEEL WOULD NOT MOVE AND ALMOST CAUSED ME TO GET INTO A WRECK. I ALREADY HAD THE STEERING PUMP AND PINIONS CHANGED 1 WEEK AGO AND NOW THIS HAPPENS. APPARENTLY THIS IS AN ISSUE GM KNOWS ABOUT AND NOTHING HAS BEEN DONE. I HAVE 2 KIDS AND I AM CONCERNED ABOUT THEIR SAFETY. NOT TO MENTION HOW COSTLY THIS IS AND AS A SINGLE MOTHER I CANNOT AFFORD TO BUY ANOTHER VEHICLE OR REPAIRS, BY THE WAY I DID JUST PURCHASE THIS VEHICLE 2 WEEKS AGO. YES I DID JUST PURCHASE IT FROM A DEALER. *TR
- NHTSA ID
- 10566938
- Incident
- Mar 4, 2014
- Mileage
- 76,500 mi
Driver assistance
Filed May 25, 2010
TL*THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED SHE WAS ACCELERATING TO SPEEDS OF 45 MPH AND REMOVED HER FOOT FROM THE PEDAL YET THE VEHICLE CONTINUED TO ACCELERATE WITHOUT WARRANT. SHE ATTEMPTED TO APPLY THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE ENGINE WAS SHUT OFF AND SHE PLACED THE VEHICLE INTO PARK TO AVOID CRASHING INTO A VEHICLE AHEAD OF HER. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE AT LEAST TWICE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,500 AND THE CURRENT MILEAGE WAS 18,000.
- NHTSA ID
- 10332229
- Incident
- Apr 20, 2010
- Mileage
- 17,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.