RoadVitals

2010 Buick Enclave Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest May 6, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 275 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2010 Buick Enclave submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed May 6, 2020

TWICE WITHIN THE PAST MONTH WHEN DRIVING ON THE INTERSTATE WHILE USING CRUISE CONTROL MY VEHICLE AUTOMATICALLY STARTED ACCELERATING UNCONTROLLABLY. DEPRESSING THE BRAKE PEDAL DID NOT DISENGAGE THE CRUISE CONTROL OR STOP THE CAR FROM TRYING TO ACCELERATE. IN BOTH CASES I HAD THE WHEREWITHAL NOT TO PANIC, CONTROL THE VEHICLE TO THE SHOULDER, PUT THE CAR IN NEUTRAL AND TURN THE ENGINE OFF. AFTER RESTARTING THE CAR THE ENGINE IMMEDIATELY CONTINUED TO ACCELERATE AND THROTTLE UP TO 4000 RPMS WHILE STILL IN PARK. FORTUNATELY, BOTH INSTANCES OCCURRED ON STRAIGHT STRETCHES OF INTERSTATE DURING LESS THAN CROWDED HOURS. I SHUTTER TO THINK IF THIS OCCURRED WHILE MY KIDS WERE DRIVING. I AM FILING THIS COMPLAINT IN HOPES THAT IF THERE ARE OTHER CASES OF THIS HAPPENING WE CAN MAKE SURE GM CAN FIX THIS BEFORE ANYONE GETS KILLED. I KNOW OTHER AUTOMAKERS HAD THIS PROBLEM AND WERE ABLE TO CORRECT IT THROUGH RECALL. I CONTACTED GM/BUICK WITH MY CONCERNS AND THEY ACKNOWLEDGED THAT THIS IS INDEED A SAFETY CONCERN BUT SINCE MY WARRANTY IS EXPIRED THERE IS NOTHING THEY CAN DO BUT ADVISE ME TO TAKE IT IN FOR REPAIR AT MY OWN EXPENSE. I HAVE A VIDEO I TOOK AFTER THE SECOND OCCURRENCE ONCE I WAS ABLE TO PULL MY VEHICLE OVER AND TRY TO RESTART IT. I AM NOT ABLE TO UPLOAD IT THROUGH THIS FORM BUT I CAN SEND IT UPON REQUEST. *TR

NHTSA ID
11323490
Incident
May 4, 2020
Mileage
161,000 mi
Driver assistanceElectricalSteering
Filed Dec 22, 2019

11 MONTHS AFTER I BOUGHT MY BUICK THE ENGINE WENT OUT THE DEALER SAID IT WAS NOTHING TO DO WITH ME THE REPLACEMENT USED ALL MY WARRANTY. AND THERE HAS BEEN ONE AFTER ANOTHER PROBLEM. MY STEERING WHEEL LOCKS DURING TURNS ALMOST HAD SOME REAL SERIOUS FINDER BENDERS. IT'S THROWING P420 CODE FOR BANK 2 AND NOW HAVE NO SOUND AT ALL EVERYTHING WORKS BUT NO BLINKERS, HAZARD, SEATBELT, BACKUP WARNING SOUNDS AT ALL WITH NO RADIO .

NHTSA ID
11290729
Incident
Dec 21, 2019
Mileage
145,955 mi
Driver assistanceEngine
Filed Jan 24, 2019

WHEN DRIVING THE TRACTION CONTROL LIGHT COMES ON THEN I GET A SIGNAL THAT MY ENGINE POWER IS REDUCED. THE SPEED DROPS DRASTICALLY ON THE HIGHWAY. INDICATORS SAY SYSTEM STABILIZATION.

NHTSA ID
11172005
Incident
Jan 20, 2019
Mileage
183,671 mi
Driver assistanceSteering
Filed Sep 17, 2018

AT SLOW SPEEDS THE POWER STEERING GOES IN AND OUT INTERMITTENTLY. THE LOSS OF POWER STEERING IS ONLY FOR A SECOND OR TWO BUT THE SENSATION SEEMS TO BE DANGEROUS IF THE STEERING FUNCTION DID NOT RETURN INSTANTLY. THIS LOSS OF POWER STEERING IS IDENTICAL TO THE POWER STEERING LOSS THAT IS THE SUBJECT OF A CURRENT GMC SIERRA TRUCK RECALL.

NHTSA ID
11130017
Incident
Sep 17, 2018
Mileage
100,000 mi
BrakesDriver assistanceElectrical
Filed Dec 15, 2016

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE ELECTRONIC STABILITY TRACTION CONTROL WARNING INDICATOR FLASHED. ALSO, THE ABS WARNING INDICATOR FLASHED AND VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES FOR YEARS AND PROVIDED NO REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
10935505
Incident
Sep 6, 2010
Body & structureDriver assistance
Filed Sep 24, 2016

WATER IS LEAKING FROM FRONT WINDSHIELD ON BOTH THE DRIVERS SIDE AND PASSENGER SIDE OF CAR AND IS AFFECTING ELECTRICAL EQUIPMENT, SUCH AS ONSTAR, ENGINE LIGHT, ETC.

NHTSA ID
10909475
Incident
Sep 24, 2016
Driver assistance
Filed Sep 27, 2015

I WAS DRIVING ON THE INTERSTATE GOING ABOUT 70MPH. ALL OF A SUDDEN THE LIGHT ON MY CONSOLE SAID TRACTION CONTROL OFF, SERVICE STABILITRACK. MY GAS WOULD NOT WORK, THE POWER STEERING OFF AND ALL THE POWER WAS GOING. I BARELY MADE IT TO THE SHOULDER. IT WAS VERY SCARY ALSO HAVE MY TWO CHILDREN IN THE CAR. I LOOKED UP THE PROBLEM IN MY BOOK AND IT SAID TO TURN OFF AND WAIT 15 SECONDS THEN TURN ON. THAT DID NOT WORK. I SAT THERE FOR ABOUT 30 MINUTES. I LOOKED UNDER THE HOOD, UNDERNEATH THE CAR TO SEE IF ANYTHING WAS LEAKING. NOTHING. FINALLY IT WOULD TURN OVER AND START. I TURNED AROUND TO GO HOME AND ABOUT 5 MILES FROM MY HOUSE, IT HAPPED AGAIN OUT OF NO WHERE. I AGAIN WAITED FOR ABOUT 20 OR 30 MINUTES AND IT FINALLY STARTED. NOW MY CHECK ENGINE LIGHT IS ON. I AM AFRAID TO DRIVE IT NOW.

NHTSA ID
10777940
Incident
Sep 27, 2015
Mileage
51,250 mi
Driver assistance
Filed Aug 20, 2015

BOUGHT CAR NEW IN 2010 (MAY) AND IN JUNE OF SAME YEAR THE ISSUE STARTED AND AFTER SUBSEQUENT VISITS TO DEALER ISSUE CONTINUED TO DATE ( AUG. 2015 ) . IT WAS NOT TIL RECENTLY THAT A SAFETY ISSUE IS APPARENT. VEHICLE STOPS ALMOST COMPLETELY AND IF IN TRAFFIC MUST TURN OFF CAR IN ORDER TO RESET. EVEN WHEN ELECTRONIC TRACTION CONTROL IS "DISABLED" THE ISSUE WILL STILL HAPPEN. ( NUMEROUS TRIPS TO DEALER HAVE GIVEN NO RELIEF OF THIS POTENTIAL SAFETY ISSUE)

NHTSA ID
10750004
Incident
Jun 1, 2010
Mileage
10,000 mi
Driver assistance
Filed May 11, 2015
Crash reported2 injuries reported

I WAS IN THE PASSING LANE ON A FOUR LANE INTERSTATE HIGHWAY DRIVING OVER AN OVERPASS NEAR ROCKPORT, MO. MY SPEED/CRUISE CONTROL WAS SET ON 70 MPH.THERE WERE ONE OR MORE CARS AHEAD OF ME IN THE PASSING LANE AND I WAS PASSING A SEMI-TRUCK IN THE RIGHT LANE. MY VEHICLE STARTED TO SPEED UP, WITHOUT ANY INPUT FROM ME. I TRIED MULTIPLE TIMES UNSUCCESSFULLY TO BRAKE AND COULD NOT SLOW THE VEHICLE DOWN. I CHANGED LANES IN ORDER TO NOT HIT THE CAR IN FRONT OF ME WHICH WE WERE ALMOST UPON. IN DOING SO, THE SEMI-TRUCK CLIPPED THE CORNER OF THE VEHICLE. I WAS SPUN ON TO THE SHOULDER AND THEN ROLLED SEVERAL TIMES DOWN THE 65 FOOT EMBANKMENT. THE VEHICLE WAS TOTALED. THE PASSENGER SUSTAINED BRUISING AND LOSS OF CONSCIOUSNESS. HE HAD TO BE EXTRICATED FROM THE VEHICLE AND WAS TAKEN BY AMBULANCE TO A NEARBY HOSPITAL AND THEN SUBSEQUENTLY AIRLIFTED TO ANOTHER HOSPITAL. I SUSTAINED A COMPOUND FRACTURE IN MY CLAVICLE, 5 BROKEN RIBS AND A CRACKED PELVIS. I WAS HOSPITALIZED FOR THREE DAYS.

NHTSA ID
10715574
Incident
Apr 10, 2015
Mileage
66,000 mi
Driver assistanceSteering
Filed Nov 5, 2014

VEHICLE POWER STEERING FAILS AT SLOW SPEEDS/ MOST PREVEAENT WHEN TURNING, PARKING AND ETC. VERY DANGEROUS. *TR

NHTSA ID
10652707
Incident
Aug 4, 2014
Mileage
60,000 mi
Driver assistance
Filed Aug 15, 2014
Crash reported

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE ENTERING A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. ALSO, THE CONTACT MENTIONED THAT STEAM WAS EMITTING FROM THE RADIATOR. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000.

NHTSA ID
10622558
Incident
Aug 6, 2014
Mileage
54,000 mi
Driver assistanceFuel systemPowertrain (other)
Filed Jul 23, 2014

WHEN ACCELERATING TO ENTER A HIGHWAY, THE TRANSMISSION SEEMS TO SLIP. THE GAS PEDAL DROPS TO THE FLOOR AND THE ENGINE LOSES ALL POWER. ON SEVERAL OCCASIONS THE ACCELERATOR HAS STUCK AND THE CAR ACCELERATES OR THE RPMS INCREASE WHILE I AM BRAKING. THESE ISSUES HAVE BEEN HAPPENING INTERMITTENTLY AND HAVE BEEN HAPPENING SINCE 29,000. CAR NOW HAS 69,000 MILES. *TR

NHTSA ID
10615617
Incident
Nov 30, 2012
Mileage
29,000 mi
Driver assistanceEnginePowertrain (other)
Filed Aug 15, 2012

ON JULY 12, 2012 WHILE ENTERING THE INTERSTATE THE CHECK ENGINE LIGHT AND TRACTION STABILITY SERVICE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE OR SHIFT, I COULD NOT INCREASE SPEED TO MERGE INTO HIGHWAY TRAFFIC, AS I TRIED TO MERGE THE VEHICLE SLOWLY INCREASED SPEED, NOT NORMALLY ACCELERATING. I EVENTUALLY WAS ABLE TO GET TO 55 MPH. THE NEXT TIME I DROVE THE CAR IT ACTED FINE. TWO DAYS LATER WHILE DRIVING AT 60 MPH ON THE INTERSTATE WITHOUT WARNING THE CHECK ENGINE LIGHT, TRACTION STABILITY SERVICE WARNING LIGHT, THE ABS BRAKE WARNING LIGHT ALL CAME ON THE BRAKES FELT LIKE MUSH, THE CAR SLOWED IN TRAFFIC, ALL WHILE IN THE PASSING LANE WITH TRAFFIC BEHIND ME. THIS CREATED AN EXTREMELY DANGEROUS CONDITION THAT COULD HAVE EASILY RESULTED IN SERIOUS INJURY OR DEATH. I EVENTUALLY WAS ABLE TO MOVE TO THE MIDDLE LANE (3 LANE ROADWAY) AND NURSED THE VEHICLE DESTINATION. WHEN I STARTED OUT AGAIN IT ACTED FINE W/CHECK ENGINE LIGHT AND TRACTION SYSTEM WARNING LIGHT ON THEN W/OUT WARNING WHILE TRYING TO ENTER THE INTERSTATE AGAIN ALL GAUGES FAILED, AC SHUT OFF, CRUISE CONTROL POWER WENT OFF, THE VEHICLE WOULD NOT ACCELERATE, WOULD NOT SHIFT, SPEED SLOWED FROM 30 TO NEAR 20, THEN SYSTEMS STARTED TO TURN BACK ONE AT A TIME & WAS ABLE TO NURSE THE CAR HOME AT 50 - 55 MPH, IT WOULD NOT SHIFT OR ACCELERATE CORRECTLY. TOOK VEHICLE TO DEALER,WHERE PURCHASED, THEY HAD THE VEHICLE FOR 2 1/2 WEEKS CALLED ME STATED "WE CAN NOT GET IT TO ACT UP, COME AND PICK UP CAR" NOT REPAIRED. I ASKED ABOUT CODES IN COMPUTER, I HAVE A COPY OF THESE, THEY STATED THEY WERE HISTORY CODES NOT HARD CODES. WHEN I ASKED ABOUT THEM FORCING ME TO DRIVE A DANGEROUS VEHICLE, COULD CAUSE SERIOUS INJURY OR DEATH, THEY SAID IF IT ACTS UP TO BRING IT BACK. WITHIN 12 HRS THE SAME EVENTS OCCURRED AS LISTED ABOVE. I DROVE IT TO THEM WHILE ALL WARNING LIGHTS WERE ON. THEY STILL HAVE CAR IT HAS NOT BEEN REPAIRED YET. *TR

NHTSA ID
10470834
Incident
Jul 12, 2012
Mileage
29,194 mi
Driver assistance
Filed Aug 8, 2011

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE PARKED, THE GEAR SHIFTER WAS PLACED IN REVERSE, BUT THE VEHICLE DROVE FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE INTO PARK AND SHUT THE ENGINE OFF. THE CONTACT PROCEEDED TO PLACE BRICKS IN FRONT OF THE TIRES AND SHIFTED THE VEHICLE INTO REVERSE. THE VEHICLE REVERSED AND THE CONTACT WAS ABLE TO BEGIN DRIVING AS NORMAL. THE FAILURE OCCURRED ON APPROXIMATELY TEN DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

NHTSA ID
10417904
Incident
Aug 8, 2010
Mileage
31,000 mi
Driver assistance
Filed Jun 13, 2010

I RECENTLY WAS DRIVING MY 2010 BUICK ENCLAVE AS I WAS ENTERING INTO A BUSY STREET AFTER MAKING STOP I ENTERED THE STREET I HAVE PRESSED THE ACCELERATOR ALL THE WAY DOWN, ONCE I WAS ON THE ROAD I RELEASED THE PEDAL BUT THE CAR REMAINED ACCELERATED. THE RPM AROUND 7000, I TRIED TO BRAKE TO SEE IF WILL RELEASE THE PEDAL AND NOTHING HAPPENED. FINALLY I PUT THE CAR IN NEUTRAL AND STOPPED AND TURNED IT OFF AND THE CAR WAS NORMAL AGAIN. I TOOK THE CAR TO THE DEALER FOR EVALUATION. *TR

NHTSA ID
10336054
Incident
Jun 12, 2010
Mileage
4,300 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .