2012 Buick Enclave Airbags Problems

Steering wheel airbag warning. Seat belts fraying. The underneath welding for the support bar, potentially the rear axel, came unwelded.

NHTSA ID

11647163

Incident

Mar 1, 2025

PURCHASED CAR USED FROM CAR DEALER. DEALER STATES HIS MECHANIC INSPECTED VEHICLE. I DROVE OFF THE LOT WITH NO ISSUES. LESS THAN 48 HRS LATER, SERVICE AIRBAG LIGHT COMES ON. VEHICLE WAS STATIONARY, IGNITION TURNED ON WHEN LIGHT CAME ON. LIGHT COMES ON, GOES OFF AND REPEATS THIS...

NHTSA ID

11554703

Incident

Sep 15, 2023

I was in a accident and the air bag hurt me very bad driver side tooth gone tissue want go down what can I do

NHTSA ID

11458778

Incident

Dec 15, 2021

The contact owns a 2012 Buick Enclave. The contact stated that while driving 65 mph a second vehicle crashed into the passenger side causing severe damage to the vehicle. During the crash, the passenger-side curtain air bags did not deploy. The driver sustained neck, back, and shoulder inquiries. The front passenger sustained head neck and back injuries. The second-row driver-side passenger suffered a head injury. The second-row passenger-side occupant suffered a head and neck and arm injury. The service dog located in the 3rd row was also injured during the crash. Medical attention was sought a couple of days after the incident. A police report was taken at the scene. The vehicle was not towed. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 132,000

NHTSA ID

11440500

Incident

Apr 4, 2021

Mileage

132,000 mi

I BOUGHT A 2012 BUICK ENCLAVE USED IN 2018. THIS YEAR THE AIRBAG DASHBOARD LIGHT CAME ON. MECHANIC SAYS I MUST REPLACE THE AIRBAG (WHICH ISN'T CHEAP) AND ALL AIRBAGS ARE DISABLED UNTIL IT IS FIXED. I KNOW THERE WAS A MASSIVE RECALL BUT APPARENTLY MY ENCLAVE WASN'T ONE OF THEM.

NHTSA ID

11365218

Incident

Oct 19, 2020

Mileage

120,000 mi

PURCHASED CAR USED FROM CAR DEALER. DEALER STATES HIS MECHANIC INSPECTED VEHICLE. I DROVE OFF THE LOT WITH NO ISSUES. LESS THAN 48 HRS LATER, SERVICE AIRBAG LIGHT COMES ON. VEHICLE WAS STATIONARY, IGNITION TURNED ON WHEN LIGHT CAME ON. *TR

NHTSA ID

11329988

Incident

Jun 21, 2020

Mileage

84,450 mi

TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO REVERSE AND PARK; HOWEVER, THE VEHICLE KEPT ROLLING FORWARD AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BALLAS BUICK GMC (LOCATED AT 5715 CENTRAL AVE, TOLEDO, OH 43615, (419) 464-7699) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS SALVAGED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TP *PM

NHTSA ID

11257424

Incident

Sep 2, 2018

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR FLASHED AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO COMMONWEALTH MOTOR (1508 135 MARSTON ST, LAWRENCE, MA 01841) WHERE IT WAS DETERMINED THAT THE PASSENGER SIDE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

NHTSA ID

11255250

Incident

May 21, 2019

Mileage

109,000 mi

HELLO I HAVE A PROBLEM WITH THE AIR BAG OF A BUICK ENCLAVE 2012 MANUFACTURED BY GM. AND THEY SAY THAT MY CAR HAS NO PROBLEM OF THAT TYPE AND I SAW THAT CAR THAT YEAR HAS A PROBLEM WITH THE AIR BAG. THE CAR DOES NOT HAVE TO TURN ON THE SERVICE AIR BAG LIGHT BUT HAS HAD NO CRASH OR ANY CHANGE OR REPAIR IN THAT PART THE CAR, GM'S CARLA REPRESENTATIVE SAYS THAT I AM RESPONSIBLE FOR PAYING ALL THE REPAIR FOR A GM PROBLEM. THEY SENT A DILER TO SEE THAT PROBLEM AND WHEN HE ARRIVED THEY TOLD ME THAT NOBODY HAD NOTIFIED HIM OF MY CAR AND THAT THEY CHECKED IT BUT I HAD TO PAY,

NHTSA ID

11254418

Incident

May 10, 2019

2 MONTHS AGO MY SERVICE AIR BAG ICON & MESSAGE CAME ON MY DASH WHEN I STARTED MY CAR. I TOOK IT TO GET IT LOOKED AT THEY PULLED A CODE BUT NOW THEY HAVE TO HAVE MY CAR ALL DAY TO SEE WHERE THE PROBLEM ACTUALLY IS. COSTING ME LOTS OF MONEY FOR THEIR LABOR. GIVE ME A BREAK WHY ISNT THIS A RECALL FOR MY CAR. OBVIOUSLY I'M NOT THE ONLY ONE HAVING ISSUES WITH AIR BAG.

NHTSA ID

11234132

Incident

May 1, 2019

Mileage

80,000 mi

I WAS IN A COLLISION ON 6/21/2019 THAT HAD SEVERE FRONT END OBSTRUCTIONS AND WITH A STRONG TOTAL LOSS AS A RESULT. MY AIRBAGS NEVER DEPLOYED. THE VEHICLE WAS IN MOTION ON ASSEMBLY STREET, COLUMBIA SC.

NHTSA ID

11222110

Incident

Jun 21, 2019

Mileage

156,000 mi

I WAS DRIVING MY CAR AND THE AIRBAG LIGHT CAME ON. I PULLED OUT MY MANUAL AND IT SAYS THAT THE AIRBAGS WILL NOT WORK PROPERLY IF IN A CRASH WITH THIS LIGHT STAYING ON. IT HAS NEVER WENT OFF AND IS A SAFETY HAZARD TO MYSELF AND MY OTHER PASSENGERS SUCH AS MY CHILDREN AND PETS.

NHTSA ID

11079193

Incident

Feb 21, 2018

Mileage

106,000 mi

THE SERVICE AIR BAGS LIGHT IS ON. I CALLED DEALER TO FIND OUT HOW MUCH IT WOULD BE AND THEY SAID ANY WHERE FROM 2-3 HUNDRED TO 2-3 THOUSAND. THE AIR BAG WILL NOT DEPLOY UNTIL IT IS FIXED. IT JUST CAME ON OUT OF THE BLUE AFTER STARTING VEHICLE YESTERDAY. I CHECKED FOR RECALLS AND DID NOT FIND ANY.

NHTSA ID

11076334

Incident

Mar 4, 2018

FREQUENT MESSAGE APPEARING IN THE MESSAGE CENTER WHICH INDICATES "SERVICE AIR BAGS'. THE AIRBAG SYMBOL IS ALSO LIT AT THE SAME TIME. THE MESSAGE APPEARS AT DIFFERENT TIMES AND WILL REMAIN LIT FOR ABOUT 8 SECONDS. IT HAPPENS WHILE THE VEHICLE IS IN MOTION OR WHEN STOPPED, HOWEVER NOT AT ANY SPECIFIC TIME. THIS VEHICLE WAS PURCHASED NEW FROM THE BUICK DEALER IN EL PASO, TEXAS AND HAS NEVER BEEN IN ANY TYPE OF COLLISION. AN INTERNET CHECK ON THIS TYPE OF COMPLAINT SHOWS THAT MY VEHICLE YEAR IS PART OF ONGOING PROBLEMS WITH THAT SAME MESSAGE BEING DISPLAYED, HOWEVER MY DEALER INDICATES THAT MY VIN IS NOT PART OF THE RECALL TO HAVE THAT REPAIRED BY BUICK. IN MY OPINION, THIS IS A SAFETY ISSUE AND SHOULD BE COVERED BY BUICK. MY VEHICLE HAS 78,000 MILES ON THE ODOMETER AND HAS BEEN MAINTAINED BY THE DEALER SINCE IT WENT INTO SERVICE. THIS COMPLAINT IS A MANUFACTURER DEFECT WHICH SHOULD BE CORRECTED BY BUICK. THIS COMPLAINT WAS FIRST NOTICED AROUND 11-2016 HOWEVER IT WAS DIFFICULT TO CATCH IT WHEN THE MESSAGE WOULD BE DISPLAYED. IT TOOK MONTHS TO NOTICE IT AS IT IS SHOWN IN THE INCLUDED IMAGE SINCE THE VEHICLE WOULD BE IN MOTION AT THE TIME. I FINALLY WAS ABLE TO GET MY WIFE TO SNAP A PHOTO OF THE MESSAGE BEFORE IT DISAPPEARED FROM THE DASH BOARD.

NHTSA ID

11046529

Incident

Nov 1, 2016

Mileage

60,000 mi

LAST NIGHT (11/21/2016) MY 2012 BUICK ENCLAVE'S PASSENGER AIRBAG LIGHT CAME ON. VEHICLE HAS ONLY 61,000 MILES. I TOOK IT IN AND FOUND OUT THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACE AT A COST TO ME OF $1100. I WAS ALSO TOLD THAT AIR BAGS WILL NOT DEPLOY IN THE EVENT OF A CRASH. I'VE NOTICED THAT THIS IS AN ONGOING PROBLEM MANY PEOPLE HAVE WITH THIS CAR. HOW IS THIS NOT A RECALL?

NHTSA ID

10927535

Incident

Nov 21, 2016

Mileage

61,000 mi

WAS INVOLVED IN AN ACCIDENT WHERE ANOTHER DRIVER SEEMINGLY PROCEEDED THRU A STOP SIGN WITHOUT AN ACTUAL STOP, MY CAR WAS HIT ON THE LEFT SIDE OF THE CAR...FROM SIDE DRIVER'S DOOR TO FRONT PORTION OF VEHICLE, INCLUDING GRILL...LEFT SIDE TIRE WAS BUCKLED INTO VEHICLE WITH PROBABLE AXLE DAMAGE, ETC. NONE OF THE AIR BAGS WERE DEPLOYED, AND I HIT MY HEAD ON THE DRIVER'S WINDOW, BREAKING THE WINDOW, RESULTING IN SERIOUS HEAD INJURIES, ETC. MY VEHICLE WAS ON A CITY STREET, 4 WAY STOP, AND HAD JUST STARTED AUTO MOTION TO TURN LEFT AT INTERSECTION. I WILL BE ABLE TO PROVIDE PHOTOS AND ADDITIONAL DOCUMENTATION AS REQUESTED.

NHTSA ID

10897159

Incident

Aug 16, 2016

Mileage

42,000 mi

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE PASSENGER SIDE AIR BAG WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. MA 07/30/15 UPDATED 10/31/2017*CN

NHTSA ID

10730527

Incident

Apr 22, 2015

Mileage

62,000 mi

GM RECALL 14030 STATES IN THE EVENT OF A CRASH, THE SIAB, FRONT CENTER AIRBAG, IF EQUIPPED, AND/OR SEAT BELT PRETENSIONERS MAY NOT DEPLOY INCREASING THE RISK OF INJURY TO THE DRIVER OR FRONT PASSENGER. PARTS ARE NOT CURRENTLY AVAILABLE. GM IS PRECLUDING DEALERS FORM ALLOWING TEST DRIVES OR SALE OF ANY NEW OR USED ENCLAVE UNTIL THE RECALL IS RESOLVED. NOTWITHSTANDING THE NOTICE AND THE FAILURE TO REPAIR BUICK CUSTOMER SERVICE SAYS CARS ARE SAFE TO DRIVE AND REFUSES TO PROVIDE ANY COMPENSATION TO CURRENT OWNERS SUCH AS MYSELF TO PARK THE CAR UNTIL THE SAFETY ISSUE IS RESOLVED AND ALLOW FOR ALTERNATE TRANSPORTATION. SO THEY ARE TELLING ME MY CAR HAS AN INCREASED INJURY RISK THEY ARE TELLING ME IT IS BEING RECALLED THEY ARE TELLING ME THEY DO NOT HAVE THE PARTS TO FIX IT THEY ARE PRECLUDING DEALERS FROM LETTING ANYONE DRIVE THEM AND PRECLUDING SALE BUT TELLING ME THE CAR IS SAFE NOT WITHSTANDING THE NOTICE THAT SAYS IT IS NOT. REPLACEMENT VEHICLE SHOULD BE PROVIDED OF FUNDS TO PAY FOR RENTAL PROVIDED SO THE CAR CAN BE PARKED UNTIL THEY CAN ADDRESS THE RECALL. *TR

NHTSA ID

10594317

Incident

May 1, 2014

Mileage

29,000 mi

HELLO, PROBLEM: FRONT PASSENGER SIDE SEAT BELT ALARMS WITH LESS THAN 5 POUNDS OF WEIGHT ON THE SEAT. FACTS: I OWN A 2012 BUICK ENCLAVE. I HAD A SERVICE CLINIC APPOINTMENT WITH STERLING MCCALL BUICK AT THE SW FREEWAY IN HOUSTON, TEXAS. A FEW DAYS BEFORE THE APPOINTMENT THE SEAT BELT ALARM WOULD DING WHEN MY PURSE AND IPAD WAS ON THE SEAT. I WEIGHED THE ITEMS THEY WEIGH 4.8 POUNDS. THIS IS THE SECOND TIME I HAVE HAD THIS ISSUE. THEY REPLACED THE MODULE ABOUT 45 DAYS AGO. OUTCOME: I WAS FORWARDED GM SERVICE NOTICE DOCUMENT ID 31202743/#08-09-41-0071. I COULD NOT BELIEVE THIS NOTICE. I AM NOT TO PUT ANY ELECTRONIC DEVICES OR LARGE DRINKS IN THE FRONT OF THE CAR. REALLY? THERE IS A USB IN THE DASH COMPARTMENT OF THE SUV (WITHOUT A NOTCH FOR THE CORD - ROLLING MY EYES) AND GM THINKS THERE WILL NOT BE AN ELECTRONIC DEVICE IN THE FRONT SEAT? AND A LARGE DRINK? I REALLY DON'T GET THE LARGE DRINK THING. THAT IS HILARIOUS. MY DEALERSHIP GAVE ME A SEAT BELT EXTENDER TO KEEP THE THING FROM DINGING CONSTANTLY. OPINION: I THINK THE MODULE UNDER SEAT IS SO FREQUENTLY DEFECTIVE THAT GM HAS WRITTEN THIS NOTICE TO UNBURDENED THE CORPORATION OF FURTHER WARRANTY WORK. THEY CAN'T PUT A PIECE OF ALUMINUM FOIL UNDER THE SEAT TO SHIELD THIS MODULE FROM INTERFERENCE? OF COURSE I DON'T KNOW HOW YOU COULD SHIELD IT FROM THE LARGE DRINK THREAT, BOUNTY PAPER TOWELS? MY CONCERN IS IF THERE IS AN ELECTRONIC DEVICE IN THE POCKET OR LAP OR AT THE FEET OF A PASSENGER WILL THE AIR BAGS DEPLOY? *TR

NHTSA ID

10574081

Incident

Mar 11, 2014

Mileage

23,083 mi

I HAVE BOUGHT A BUICK ENCLAVE 2012 THE FIX AIR BAG SIGN IS ON ALL THE TIME I WENT TO FIX IT TO THE DEALER BUT STILL IT'S NOT FIXED. *TR

NHTSA ID

10509502

Incident

Jan 3, 2013

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACTS VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG AND ARM. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, BACK AND SHOULDERS. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED NECK INJURIES, AS WELL AS UPPER AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,000. *TR UPDATED 6/18/13 *CN UPDATED 07/11/2013 *JS

NHTSA ID

10505682

Incident

Apr 7, 2013

Mileage

30,000 mi