Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2013 Buick Enclave submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Engine stalled multiple times while driving. Fuse box under hood loose and threw a code P1682. Only threw code once. No other warnings. Engine just cuts off with power til to dash and other dash components.
AFTER ANY AMOUNT OF RAIN, THE VEHICLE WILL NOT SHUT OFF AFTER TURNING THE KEY TO THE "OFF" POSITION AND REMOVING THE KEYS. THE VEHICLES DASH LIGHTS ALL GO OFF WITH THE EXCEPTION OF THE "CHECK ENGINE LIGHT". THE VEHICLE REMAINS RUNNING. I HAVE TO PULL A FUSE TO GET IT TO SHUT OFF. THEN, THE NEXT MORNING I HAVE TO JUMP IT TO GET IT TO START.
WHEN DRIVING THE WHOLE ELECTRIC SYSTEM WIGS OUT. IT STARTS WITH THE WHOLE A/C CONTROLS BLACKING OUT AND TURNING OFF. THEN THEY MIGHT FLICKER. THIS IS FOLLOWING BY EVERY WARNING AND SERVICE LIGHT IN THE DASH COMING ON AND EVERY WARNING ANNOUNCEMENT COMING ON THE SCREEN ON THE DASH WITH THE CAR BEEPING AND DINGING. THEN THIS IS FOLLOWED BY THE ENTERTAINMENT SYSTEM COMPLETELY SHUTTING DOWN AND GOING BLACK AS WELL. SOMETIMES IT WILL DO THIS ALL OVER AGAIN AND FLICKER A COUPLE OF TIMES BEFORE COMING BACK ON FINE, AND SOMETIMES IT WILL COME BACK ON FINE AFTER DOING THIS WHOLE CYCLE ONCE. IT HAS NOT SHUT OFF THE ENGINE SO FAR, BUT THERE ARE PROBLEMS WITH STEERING AND DOWN OR UP SHIFTING DURING AND RIGHT AFTER THIS HAPPENS. IT MAY DO THIS MULTIPLE TIMES WITHIN THE SPAN OF ABOUT 10 MINS, OR IT MAY DO IT ONCE IN A 30 MIN SPAN OF TIME. THERE IS NO PATTERN OR REASONING TO IT. IT DOES THIS NO MATTER WHAT WEATHER CONDITION OR ROAD CONDITION THERE IS, AND NO MATTER HOW FAST I AM GOING OR HOW MANY MILES I HAVE DRIVEN. IT DOES SEEM TO BE DOING IT MORE ON A REGULAR BASIS NOW, IT IS EVERY SINGLE TIME I DRIVE THE CAR, AND THIS IS A DAILY DRIVER I DRIVE IT AT LEAST FOUR TIMES A DAY. THIS NEEDS TO BE RECALLED AND FIXED BEFORE SOMEONE GETS HURT BECAUSE IT IS HARD TO DRIVE AND STEER WHEN IT IS DOING THIS. I HAVE RECORDED VIDEO OF ME DRIVING AND IT DOING THIS. IT HAS BEEN DOING THIS FOR ABOUT TWO WEEKS NOW.
AFTER TURNING OFF IGNITION KEY HAVING PLACED CAR IN PARK AND APPLING EMERGENCY BRAKE, THE IGNITION KEY LOCKS IN PLACE AND CANNOT BE REMOVED FROM IGNITION.
I HAVE A 2013 BUICK ENCLAVE AND FOR THE PAST 5-6 MONTHS, THE TRACTION CONTROL OFF MESSAGE AND ENGINE POWERING DOWN MESSAGE CONTINUE TO POP UP AND MY CAR WHILE DRIVING ON THE HIGHWAY AND GOES INTO LIMP MODE AND QUICKLY DIES. I HAVE TO LET IT SIT FOR A FEW MINUTES AND THEN IT RESETS BUT THE ENGINE LIGHT REMAINS ON. I HAVE TAKEN IT INTO THE MECHANIC AND MOST RECENTLY THE DEALERSHIP BUT THEY HAVE REPLACED EVERYTHING TWICE AND HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. SO FAR THE ALTERNATOR HAS BEEN CHANGED, HAD TWO ENGINE BELTS REPLACED, IGNITION AND RELAY SWITCHES CHANGED, UPDATED ALL THE SOFTWARE WITH NO LUCK AND ABOUT 7K IN CHARGES.
SHORTS IN THE ELECTRICAL SYSTEM, TURN SIGNALS, REVERSE LIGHTS, PARKING LIGHTS, TAILIGHTS BURN OUT. RADIO AND COMMUNICATIONS PANEL SHORTS
RADIO WILL HAVE A LOUD AND SCARY POP WHEN PUT REVERSE. THE RADIO/NAVIGATION SCREEN WILL GO BLACK AND THEN RETURN. THIS HAS HAPPENED TWICE IN THE LAST FOUR MONTHS.
THE VEHICLE FAILED TO START ON 12/1/14. I CALLED THE DEALERSHIP IN SAN LUIS OBISPO, CALIFORNIA, AND THEY TOWED IT IN. THE BATTERY WAS FINE AND THEY TOLD MY WIFE THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT AND THAT IT WAS GOOD TO GO AND THEY GAVE IT BACK TO HER ON 12/2/14. ON 12/4/14 MY WIFE AND TWO YOUNG CHILDREN WERE DRIVING AND ABOUT TO GET ON THE FREEWAY 180 MILES AWAY ION SAN JOSE, CALIFORNIA, WHEN THE CAR STALLED AND FROZE UP WHILE GOING 40 MPH. POWER STEERING DID NOT WORK. SHE PULLED OVER TO THE SIDE OF THE ROAD AND THE CAR SHUT OFF. THANK HEAVENS SHE WAS NOT ON THE FREEWAY. THE CAR WAS TOWED TO THE DEALERSHIP IN SAN JOSE. TODAY THEY TOLD HER THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR BUT THE COMPUTER DID SHOW AN ELECTRICAL FAILURE. WE CALLED GM AND TOLD THEM THE PROBLEM AND THEY WILL SPEAK WITH DEALERSHIP TOMORROW. THIS IS THE SAME PROBLEM I BELIEVE WITH THE 20014 MODEL WHERE, I READ ON THE INTERNET, THE CHASSIS ELECTRONIC MODULE MAY BE INTERNALLY CONTAMINATED, RESULTING IN AN ELECTRICAL SHORT. IT STATES THAT IF THE MODULE EXPERIENCES AN ELECTRICAL SHORT, THE VEHICLE COULD STALL, INCREASING THE RISK OF A CRASH. THIS IS EXACTLY WHAT IS HAPPENING HERE. THE 2013 MODEL NEEDS TO BE RECALLED AS WELL BEFORE SOMEBODY DIES. *TR
RECENTLY, THE VEHICLE HAS STARTED SHUTTING OFF WHILE DRIVING. ON SEPTEMBER 13, 2014, WHILE DRIVING THE VEHICLE, THE "SERVICE BATTERY CHARGING SYSTEM" LIGHT CAME ON. I IMMEDIATELY CONTACTED THE DEALERSHIP, WHICH INSTRUCTED ME TO BRING THE VEHICLE IN. WHEN I DROPPED THE VEHICLE OFF AT THE DEALERSHIP, THE SERVICE TECHNICIAN SAW THE SERVICE LIGHT. THE DEALERSHIP INSPECTED THE VEHICLE OVER THE NEXT COUPLE DAYS AND STATED IT WAS NOT ABLE TO FIND A PROBLEM. I PICKED THE VEHICLE UP THE MORNING OF SEPTEMBER 17, 2014. WITHIN HOURS OF PICKING UP THE VEHICLE FROM THE DEALERSHIP, I WAS DRIVING THE VEHICLE TO LUNCH WHEN, IN THE MIDDLE OF A TURN, THE VEHICLE SHUT OFF AND LOST ALL POWER, INCLUDING THE POWER STEERING, MAKING IT HARD TO TURN. THE POWER CAME BACK ON WITHIN A FEW SECONDS. WHEN I TOLD MY WIFE WHAT HAD HAPPENED, SHE INFORMED ME THE SAME THING HAPPENED TO HER WHILE PARKED ? THE VEHICLE SHUT OFF AND LOST ALL POWER. I IMMEDIATELY CONTACTED THE DEALERSHIP AND WAS INSTRUCTED TO BRING THE VEHICLE BACK TO THE DEALERSHIP. THE DEALERSHIP KEPT THE VEHICLE SEVERAL DAYS. INITIALLY, THE DEALERSHIP INFORMED ME IT WAS NOT ABLE TO LOCATE A PROBLEM. THE DEALERSHIP KEPT THE VEHICLE A FEW EXTRA DAYS TO FURTHER INSPECT THE VEHICLE. DURING THIS TIME, THE DEALERSHIP INFORMED ME THE VEHICLE LOST POWER WHILE IT WAS TESTING IT AS WELL. THE DEALERSHIP DISCOVERED A BURNT TERMINAL IN THE FUSE BOX. THE DEALERSHIP REPLACED THE FUSE JUNCTION BLOCK, AND MY WIFE PICKED THE VEHICLE UP FROM THE DEALERSHIP ON SEPTEMBER 23, 2014. ON OCTOBER 13, 2014, LESS THAN THREE WEEKS AFTER THE VEHICLE WAS PURPORTEDLY REPAIRED, THE VEHICLE AGAIN SHUT OFF AND LOST ALL POWER WHILE MY WIFE WAS BACKING OUT OF THE DRIVEWAY. THE POWER RETURNED WITHIN A FEW SECONDS. *TR
WHILE CAR IS IN MOTION (AROUND 35-40 MPH) THE STABILITRAK, ABS, A/C, BLIND-SPOT MONITOR SHUTS OFF; SPEEDOMETER, GAS GAUGE, BATTERY GAUGE ON DASHBOARD ALL GO DOWN TO ZERO (EVEN WHEN CAR IS MOVING); ENGINE IS STILL RUNNING, BUT VEHICLE DOES NOT RESPOND WHEN ACCELERATOR IS APPLIED. IF ENGINE IS TURNED OFF AND ALLOWED TO REST A MINUTE OR TWO AND THEN RESTART IS TRIED, IT EITHER DOES NOT START AT ALL OR IT WILL START, BUT WILL NOT MOVE OVER 20 MPH (JUST ENOUGH TO GET OFF THE ROAD.) IF ALLOWED TO REST @10 MINUTES, ENGINE WILL START AGAIN, DASHBOARD IS FUNCTIONAL, BUT ENGINE SERVICE LIGHT REMAINS ON. ACCELERATION SEEMS "SLUGGISH" WHEN DRIVING AFTER THIS EVENT, BUT CAN GET UP TO @50MPH. HOWEVER, THE FIRST TIME THIS HAPPEN AND THE CAR GOT UP TO 50MPH, THE ELECTRICAL SYSTEM FAILED AGAIN (AS DESCRIBED ABOVE) BUT I COULD "COAST" HOME, THANKFULLY. THE WEATHER IS IN 80S SO A/C IS ON EVERY TIME THIS HAPPENS (SO FAR). THIS SEEMS TO ONLY HAPPEN ON SHORT TRIPS (5 TO 20 MILE TRIPS SUCH AS FOR SHOPPING, ERRANDS, ETC.). IT HAS NOT HAPPENED (YET) ON LONGER TRIPS. THE FIRST TIME THIS HAPPENED, THE GM SERVICE REP SAID "CONFIRMED SES LIGHT ON WIRE HARNESS OUT OF FIREWALL MAKING CONTACT ON A/C LINES. HAS RUB-THRU ON WIRE. REPOSITION WIRE AND RESEAL." AFTER 1 MONTH (1,243 MILES), THE SAME EXACT INCIDENT HAPPENED AGAIN. GM SERVICE REP THIS (SECOND) TIME SAID THERE ARE A LOT OF "COMMUNICATION CODES" THAT INDICATE COMMUNICATION FAILURES. GM SERVICE REP IS STILL INVESTIGATING ISSUE. THERE IS A SERVICE BULLETIN ALREADY FOR THIS PROBLEM (OR ONE LIKE IT): TSB REF# PI-1202, NHTSA REF# 10055394. *TR
TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THE HEATER OVERHEATED AND AS A RESULT, THE CONTACT SUSTAINED A BURN TO THE FOOT. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE VEHICLE DID NOT OVERHEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.
WE LEASED A 2013 BUICK ENCLAVE IN DEC. 2012. EVER SINCE WE'VE HAD THE VEHICLE WE HAVE HAD AN ISSUE WITH THE ENTERTAINMENT/NAVIGATION CENTER. THE UNIT SHORTS OUT WHEN WE ARE BACKING UP THE VEHICLE, USUALLY WHEN WE ARE GOING BACK AND FORTH TO PARK IN OUR GARAGE. SOMETIMES IT SHUTS DOWN WITH A LOUD "POP" WHICH IS VERY UNSETTLING. WHEN THIS HAPPENS THE BACKUP CAMERA SHUTS DOWN AS WELL. WE HAVE TO RESTART THE SYSTEM BEFORE IT WORKS AGAIN. THIS HAPPENS SEVERAL TIMES A MONTH AND SOMETIMES SEVERAL TIMES A WEEK.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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