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2021 Buick Encore GX Engine Problems

Owner-reported complaints naming the engine system, filed with NHTSA

Data refreshed

Engine reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Jul 8, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
38%
of 50 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2021 Buick Encore GX submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming engine

Shown in the owner’s own words, exactly as filed

ElectricalEngine
Filed Jul 8, 2026

While driving check engine suddenly illuminated following by a "warning reduced engine power" message. Car began driving sluggish and driving over 35mph caused serious trembling. After multiple diagnosis with several engine codes pointing to issues with ECM, and mass air flow sensor, and the wiring affliated . I took the vehicle to the GMC dealership to get vehicle serviced and was told the wiring had broken and melted which caused the check engine to come on and the vehicle to drive the way it did. The cause was the zip tie being tied too tight as stated in GMs own bulletin number 22-NA-008. This should be a bulletin it should be a recall!

NHTSA ID
11749150
Incident
Jul 2, 2026
Engine
Filed May 3, 2026

The 1.3L turbo caused metal fragments to get into my engine which in return caused the transmission to fail. My 2021 Buick encore gx has been in the shop since early February 2026 at Garber Buick in Fort Pierce Florida. The first diagnosis was solenoids needed to be replaced, after the solenoids were replaced they told me the engine needed to be replaced, once the engine was put in Garber Buick told me the transmission now needed to be replaced. GM motors have been involved I have case number and a case manager who has informed me that not only do they want me to pay 5,600 dollars after the first quote for the engine was 9,800 but they brought that price down to 5,600 they now since its the transmission want me to pay another 6,000 even though the car is only 2021 and the turbo caused all of this to happen. I have done some more research and GM has multiple lawsuits against them for turbo and transmission failures where GM told dealers to downplay issues.

NHTSA ID
11735353
Incident
Feb 10, 2026
Driver assistanceEnginePowertrain (other)
Filed Apr 23, 2026

Turbocharger is defective. Reduced engine power. Engine Power reduced shows up on my dashboard. I bought the car brand new at Lindsey Buick in Ohio. This car is too young for this problem. Lindsey Buick and GM need to stand up to accountability and transparency when it comes to delivering top quality products. My vehicle almost caused a horrific accident by not accelerating fast enough. I am [XXX] , a widow, and in need of my car being fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11733173
Incident
Apr 6, 2026
EngineFuel system
Filed Apr 18, 2026

My vehicle suddenly stalled and completely shut off while I was driving. No warning lamps, messages or other symptoms to alert me there was any engine issues. I was definitely put in danger as I was driving at rush hour in a 6 lane busy US 1 Federal Highway. The vehicle was stalled, without any power, in the middle lane with cars and trucks swerving around me at the last minute. I called 911 immediately and they dispatched cruisers to help push my vehicle across 4 lanes of traffic. This meant having to block 4 lanes of moving traffic. It was a long 10 minutes of waiting as angry drivers were leaning on their horns in frustration. AAA flatbed towed my vehicle to a near mechanic's shop, but it was after hours and had to be left there until morning. The mechanic inspected the problem and confirmed the issue was a fuel module and fuel pump failure. How does this happen without any alerts to the driver? How can you prepare a driver of such a serious engine failure putting that driver and other surrounding drivers at such a serious risk? This should be a safety recall and fixed by the dealer without charge to the driver. That is, if the driver is still alive.

NHTSA ID
11732027
Incident
Apr 14, 2026
EngineFuel system
Filed Jan 5, 2026

Trying to understand why a recall was not done on an engine issue on this car and instead GMC chose to send out 2 letters in 2024 detailing the problem that "might" happen with the engine losing power while driving and for owners to "carry" the letters in the glove compartment of the vehicle so the dealership could be aware of the issue. You were told to not bring the car to be serviced unless the issue was obvious. Well it happened when I was out of state and had to immediately find a GMC dealership to fix the issue for which my car was in a dealership in [XXX] for approximately one month. If the proper recall would have been made I would NOT have driven the car out of state prior to getting it fixed. I had family members in the car with me at the time and to lose power on an interstate was very scary to say the least. I feel that GMC failed it's customers with this vehicle and I will never buy another GMC vehicle or for that another vehicle US made vehicle. The issue was fixed at GMC's expense but they are now failing to reimburse proper funds for the rental I had to use putting a burden on my finances...be that as it may I am totally disappointed with the Buick Encore GX 2021. You try to support the "american made label" and this is where it got me for trying to do the right thing...I feel no one is looking out for the consumers on this particular issue b/c I'm pretty sure I'm not the only one it has happened to...A RECALL SHOULD HAVE BEEN DONE ON THIS ISSUE..!! This is 2021 with fewer than 48,000 miles and up to date services by reputable GMC dealerships since I have had the car. The case # with GMC for this issue is XXXINFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11708921
Incident
Oct 1, 2025
Engine
Filed Dec 12, 2025

The contact owns a 2021 Buick Encore GX. The contact stated while depressing the brake pedal to make a right turn, there was an abnormally loud popping and scrapping sound coming from underneath the vehicle. The contact pulled over to the side of the road. Upon exiting and inspecting the vehicle, the contact became aware that the exhaust manifold had detached from the vehicle. The vehicle was drivable and was currently parked at the residence. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 52,590.

NHTSA ID
11704676
Incident
Dec 11, 2025
Mileage
52,590 mi
Engine
Filed Oct 15, 2025

Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.

NHTSA ID
11693596
Incident
Oct 15, 2025
Engine
Filed Oct 15, 2025

Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.

NHTSA ID
11693594
Incident
Oct 15, 2025
ElectricalEngineFuel system
Filed Aug 16, 2025

This is an ongoing issue that I have brought to the NHTSA's attention before, which resulted in a special coverage program being issued; however, now GM is not willing to assist me with the special coverage program due to a branded title (used vehicle), and the condition is only getting worse. Tonight, on August 16th, my vehicle experienced a complete loss of power, including engine functionality and fuel/propulsion systems. This stems from the original complaint I filed last fall (11614068) in relation to the turbocharger. I was advised by GM that they would not service my vehicle multiple times by rude supervisors, as my vehicle did not qualify under the special coverage because it's not a "safety issue:", and that the NHTSA has not issued a safety recall for this issue, when it's a safety issue. This is outrageous, and I URGE the NHTSA to look into the severity of this issue. It's only a matter of time before I am on the highway when my vehicle experiences what it did tonight. A complete loss of power, engine functionality, and the fuel/propulsion systems. I already had a near-death experience while driving on the highway when my engine power was reduced, which caused me to go from 65MPH to 40MPH in seconds on a highway, in the left lane, and I almost got rear-ended by someone going 75MPH. This is a safety issue, and it's not just impacting me. I find it so misleading that GM sent me a legal letter stating they knew there was an issue with the turbocharger and that they would take care of the repairs at no cost to me. The first line on the legal document states, ' Your satisfaction with our product is important to us," unless your car is used and has a branded title. There is nothing on that special coverage notice that explicitly states your title must be clean. I urge the NHTSA to issue a safety recall on the turbocharger so other Americans like me don't have to spend months going back and forth to get a simple repair done, an essential safety repair.

NHTSA ID
11681121
Incident
Aug 16, 2025
Engine
Filed Mar 12, 2025

Vehicle overheating randomly due to faulty Coolant Control Valve. Vehicle goes into reduced power mode and also instructs you to pull over and idle engine. Part is on National backorder for weeks. The issue could cause Vehicle to become inoperable and cause a crash.

NHTSA ID
11647875
Incident
Jan 15, 2025
Engine
Filed Oct 10, 2024

The check engine light will come on with engine power reduced, code reads turbo under boost, The car will stay in limp mode and make it difficult to get out of traffic there is no warning before the car completely loses power and goes into limp mode!!

NHTSA ID
11619062
Incident
Sep 9, 2024
EngineFuel systemPowertrain (other)
Filed Oct 2, 2024

I went off the road after my check engine light came on and my vehicle decided to jerk and wouldn’t go over 66 miles. It happened randomly

NHTSA ID
11617636
Incident
Oct 2, 2024
Engine
Filed Sep 11, 2024

The contact owns 2021 Buick Encore GX. The contact stated while driving 70 MPH and accelerating, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with turbo charger failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

NHTSA ID
11614068
Incident
Aug 24, 2024
Mileage
45,000 mi
Engine
Filed Aug 8, 2024

Have had my car in the shop multiple time to be put on computer. It states under boost in the turbo. This car is barley 3 years old . And when the check engine light comes on the car goes into limp mode. This is just crazy . I've read more and more people complaining about this but buick doesn't want to do anything about it

NHTSA ID
11607294
Incident
Aug 2, 2024
Engine
Filed Jul 12, 2024

The contact owns a 2021 Buick Encore GX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that occasionally the vehicle jerked with the check engine warning light illuminated. In addition, the contact stated that the speed odometer showed a different speed that the digital speed odometer reading. The vehicle was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the vehicle had been taken to the dealer twice for the same failure. The contact stated that the vehicle was scheduled for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,500.

NHTSA ID
11601598
Incident
Apr 12, 2024
Mileage
32,500 mi
Engine
Filed May 6, 2024

The Turbo on vehicle has gone out once within a couple years of ownership and just recently went out again. I bought vehicle new and is a 2021 model. In researching this make and model it seems to be an ongoing issue with several owners experiencing this issue.

NHTSA ID
11587328
Incident
May 5, 2024
EngineFuel system
Filed Sep 22, 2022

I'm in need of a repair on my 2021 Buick Encore GX. It was seen at GM of Marion on July 30 for a warning light that came on as I was driving down the road after having an oil change. It stated my power was reduced. I took it in, and they told me they had just diagnosed this problem for another Encore owner, and it took two weeks to get the part in. It is now September 22, and I still do not have this fixed. It is a safety concern and I have been calling GM about it almost weekly, trying to get some help. How is it safe for my daughter & I to be driving down the road with only half power? I cannot pass anyone - the speed isn't there. I can't just pull out or even merge onto the interstate for fear of being ran over. And GM does not appear to care. I've been told by multiple dealerships that GM has them. They just will not freely send them out to dealerships to repair cars. I think if they have a car sitting on their lot that has the part, they should be allowed to use it to take care of the one that is already sold. I'm at 31,000 miles, and they told me it may not be covered if I am outside of my warranty when they decide to send the part. I need some help!

NHTSA ID
11485788
Incident
Jul 21, 2022
Engine
Filed Sep 20, 2022

The contact owns a 2021 Buick Encore GX. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated with the “Engine Power Reduced message displayed. The contact stated that the vehicle lost motive power and the vehicle failed to exceed 25 MPH with the accelerator pedal depressed. The contact stated that the loss of power had become a recurring failure and occurred at various speeds. The contact had taken the vehicle to a local dealer, who diagnosed that the intercooler on the turbo needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was returned to the dealer multiple times for the engine failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.

NHTSA ID
11485494
Incident
Jun 18, 2022
Mileage
43,000 mi
Engine
Filed Oct 6, 2021

The contact owns a 2021 Buick Encore GX. The contact stated that while at a stop sign, the RPM was fluctuating from 0 to 3,000 RPM. The contact stated that the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The contact mentioned the failure recurred multiple times with the vehicle being unable to be restarted. The vehicle was taken to the dealer where it was diagnosed that the emergency jack needed to be repaired under recall. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer for a second time however, the failure was undetermined. After the third failure, the vehicle was diagnosed with an unknown software needing to be reprogrammed. The vehicle was diagnosed a fourth time and the contact was informed that the engine may not be receiving gasoline and needed to be repaired. The vehicle was repaired each time however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

NHTSA ID
11435680
Incident
Aug 1, 2021
Mileage
9,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

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