2023 Buick Envision Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Buick Envision, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes617.1%
- Driver assistance617.1%
- Electrical617.1%
- Powertrain (other)514.3%
- Fuel system411.4%
- Engine411.4%
- Steering25.7%
- Body & structure12.9%
- Airbags12.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
All the above are problems my car is experiencing
The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
November 2024 his vehicle was purchased used with only 5600 miles on it an unaware that this vehicle did not have the side blind alert or rear cross traffic alert. It was after downloading the original window sticker it was noticed that the vehicle did not have these safety features. The original window sticker shows a $ 350.00 credit for these safety features. My opinion these safety features should be required. This Buick was purchased through a Ford dealer as used and we were not informed of this. In doing some research it appears that GM had a chip issue and this is the reason for the credit. I don't understand how the forward safety features are installed but the rear safety features are deleted. I don't think that Buick and GM should have been allowed to sell a vehicle that didn't include these important safety features.
RE: N222375790-06. Due to the industry-wide semiconductor shortage, the park assist feature is not functional on this car. I was informed of this at the time of sale and told that when parts were available I would be contacted for a "no additional cost retrofit". I have not been contacted and Buick now tells me I have to use NHTSA.gov to report this issue so that my vehicle is marked "Open" on the Investigate Vehicle History screen of the GM Global Warranty Management system.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
While driving in traffic, after changing lanes, the vehicle experienced a complete electrical shutdown without warning. The engine shut off, the dashboard went completely black, and hazard lights were not functional. There were no warning lights, messages, or audible alerts prior to the failure. The vehicle was in active traffic and, stopped without power steering or brake assist. After opening the hood, multiple wiring harnesses and a loose battery cable were visually observed. When wiring was physically moved, electrical power was immediately restored. Upon restart, the vehicle hesitated to start and then displayed messages instructing the driver to open and close the driver and passenger windows, indicating a full system reset due to power loss. We were able to return home safely. Parked the car, and obtained a rental. The vehicle had been serviced by the Buick dealership where the car was purchased, three days earlier. Two days after the incident, I was able to speak to someone at the dealership, who stated they may have bumped something. The vehicle was towed to the dealership, and assessed. The dealership later documented a loose battery cable and promised to replace a fatigued clip, but denied responsibility for the incident. I contacted the manufacturer, and was referred back to the dealership.The vehicle has only been inspected by the dealership. This incident created a serious safety risk, to our lives, as well as our fellow drivers' lives, as the vehicle lost all electrical power, including required safety lighting, while in traffic, without warning. The vehicle is available for inspection, upon request.
All the above are problems my car is experiencing
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2023 Buick Envision. The contact stated that while driving at 67 MPH, the vehicle unexpectedly jerked and then lost motive power without warning lights being illuminated. The vehicle was unable to restart. The vehicle was towed to a service center where it was diagnosed that the transmission solenoid had seized and that the failure was internal to the transmission. The contact was informed that multiple TSB codes were found. The vehicle was not repaired. The contact was referred to the NHTSA hotline for further assistance. The contact also stated that the insurance agency was scheduled to inspect the vehicle for a claim. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
On July 23, 2026, the transmission failed. I was driving for a weekend getaway (4.5 hrs from my home) and the transmission jerked extremely hard three times and I lost control of the car. I was driving through the mountains at 8pm. The RPM was in the red zone, even though my speed was fairly low. The car would not go into Park or Reverse. I took the car to HONOR GMC for diagnostic and they told me it cost $249 for the basic check. After the basic check, and not finding the solution, it would be an additional $2500 to drop the transmission for further inspection. Prior to this, there was no indication/warning light that the transmission was failing on a 3 year old car. The transmission on a 3 year old car shouldn't fail. Can you please help me with this problem?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Parked a running vehicle, 2023 Buick Envision with 52000 miles and when I went to start the car again, it would not run; cranked OK but would not start, just "stumbled" for a few seconds and then nothing. Tried several times thereafter to start to no avail. Called for a tow and learned that due to a not running vehicle that has electronic transmission, could not put it in neutral to allow a simple tow; tow driver had to put dolly on both front wheels and rear to tow to GM dealer. Original decision by service rep was that the fault was due to a bad fuel pump module. I called GM for any recall on this model and device only to hear that it was not a problem for them to present a recall. I am not the first customer that has had this problem according to your website and number of complaints with the same make, year, and model of Buick.
The contact owns a 2023 Buick Envision. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was repaired. In addition, the contact researched and discovered that the failure was a known failure with similar vehicles; however, no recall had been initiated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 7,600.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
While driving in traffic, after changing lanes, the vehicle experienced a complete electrical shutdown without warning. The engine shut off, the dashboard went completely black, and hazard lights were not functional. There were no warning lights, messages, or audible alerts prior to the failure. The vehicle was in active traffic and, stopped without power steering or brake assist. After opening the hood, multiple wiring harnesses and a loose battery cable were visually observed. When wiring was physically moved, electrical power was immediately restored. Upon restart, the vehicle hesitated to start and then displayed messages instructing the driver to open and close the driver and passenger windows, indicating a full system reset due to power loss. We were able to return home safely. Parked the car, and obtained a rental. The vehicle had been serviced by the Buick dealership where the car was purchased, three days earlier. Two days after the incident, I was able to speak to someone at the dealership, who stated they may have bumped something. The vehicle was towed to the dealership, and assessed. The dealership later documented a loose battery cable and promised to replace a fatigued clip, but denied responsibility for the incident. I contacted the manufacturer, and was referred back to the dealership.The vehicle has only been inspected by the dealership. This incident created a serious safety risk, to our lives, as well as our fellow drivers' lives, as the vehicle lost all electrical power, including required safety lighting, while in traffic, without warning. The vehicle is available for inspection, upon request.
When letting off the accelerator to slow coming to a stop I would press the brake pedal. but the motor would increase RPMs and I had to use both feet to stop the vehicle. Then I had to put the car in neutral and the RPMs would increase even though I was at a stop and then I had to put it in Park before the RPMs would drop. I removed the driver's floor mat encase it was effecting the accelerator. The vehicle didn't act this violent but it failed to decelerate several times before I could get it to my local dealer.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.
The contact owns a 2023 Buick Envision. The contact stated that while driving approximately 15 MPH and attempting to stop the vehicle, the brakes failed to immediately activate while depressing the brake pedal. The contact attempted to steer the vehicle to prevent crashing into the vehicle in front and became aware that the vehicle had lost power steering functionality. The contact had to depress the brake pedal to the floorboard for the vehicle to come to a stop. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to continue driving. The vehicle was taken to the dealer where it was diagnosed that the brake module had failed; however, the dealer was unable to determine the cause of the steering failure. The contact stated that the brake module had been replaced. Approximately one month later the failure recurred while driving approximately 25-30 MPH, the failures reoccurred while decelerating a stop light. The contact depressed the brake pedal to the floorboard to stop the vehicle. The vehicle was returned to the dealer and the vehicle was diagnosed with instrument cluster failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 1,500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Purchase with 20 miles listed from dealer 2023 Envision. Approximately 1 month after purchase, a flapping noise noted to the passenger side between front and rear door. Only occurs over 65 mph on highway. Took to dealer for inspection…said it was my car tag… NO IT IS STILL OCCURRING! Need help in finding this problem .
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I purchased this vehicle on [XXX]. Dealership was: PM AUTO GALLERY, LLC. This vehicle had a salvaged title due to an accident several months earlier. Pablo Mazlumian is the proprietor & owner. He did disclose that this Buick Envision was salvaged, yet in good working order. He recommended getting the vehicle inspected from a independent shop prior to purchase. This was completed by CHRISTIAN BROTHERS also located in KS. There were no apparent issues found by this inspection, nor were there any disclosed issues made by Pablo. Pablo did highly recommend that I purchase a fully extended warranty through a company that he was associated with. A warrty was purchased. This vehicle was then purchased in "Good Faith", believing there no issues associated with this vehicle. In late June 2026, an idiot light on the dashboard started flashing. I contacted Pablo, who suggested calling the extended warranty company. In early July 2026, this same extended warranty company was notified. I was told to take the vehicle into any shop with a certified mechanic to complete a diagnostic testing. This cost ($140) was an out-of-pocket expense. It was determined that there was an issue with the airbag. I was told by the warranty company that it was not covered because they deemed it as a "pre-existing issue". My local Buick dealership was then contacted, where the airbag part number on this part was not designed for this Buick & could create issues, including possible fatalities. Pablo was made aware of this issue. Pablo stated that since the airbag was apparently not correct, he would accept reimbursing me for a 3rd party airbag, if I would agree in returning the current airbag back to him to use on another possible vehicle. This concerned me because of 1) Counterfeit 3rd party airbags & 2) The very strict compliance regulations in returning HAZMAT airbags that Pablo was ignoring. Pablo was told that a comparable OEM Buick airbag was needed. He refused to approve it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .