Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Jun 9, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
25%
of 106 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Buick Lacrosse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 27, in the owner's own words
The passenger airbag light started coming on and going off intermittently. After several weeks of this, it was on every time the car is driven. Testing by an ASE certified mechanic revealed that the permanent light results in no front seat airbags. The failed part is the seat presence sensor. The part is - and hasn't been for quite a while - manufactured by GM. Aftermarket parts are costly and the installation cost is in the hundreds of dollars. Research indicates that this is a well-known and long reported issue. Why not a recall years ago? Other than brakes and steering, could there be any more unsafe components than those affecting airbags? The only remedy other than continuously replacing the faulty part, is a bypass module. If it functions correctly, the airbag will deploy regardless of passenger weight. This puts any child or underweight rider in danger. And, of course, considering the expense, many owners will do nothing with possibly grave consequences. I think you "dropped the ball" big time on this one!
NHTSA ID
11593279
Incident
Apr 30, 2024
Airbags
Filed Jul 13, 2023
The air bag light on the dashboard is on all the time.It is available for inspection at any time. I do not know if the bag will go off at any time or does it mean that it won't go off on impact. I am nervous about having someone for a passenger. I have informed the dealership of the problem and they did confirmed the problem, it has not been inspected by the manufacturer or others. The light came on the day after I bought the car from the dealership and it has been on every cents.
NHTSA ID
11532167
Incident
Jul 13, 2023
AirbagsElectrical
Filed Dec 28, 2022
Passenger airbag intermittently turns on and off when passenger is seated.
NHTSA ID
11499186
Incident
Nov 21, 2018
Airbags
Filed Jul 26, 2017
ABOU 50,XXX MILES THE SERVICE AIRBAG LIGHT IN THE DASH BEGAN TO ILLUMINATE INTERMITTENTLY. IT WOULD OCCUR ONCE A MONTH OR SO. THE DEALER WANTED $1200 TO REPLACE THE AB CONTROL MODULE. FOR THE NEXT 46,XXX MILES IT HAS BEEN THAT WAY UNTIL A FEW DAYS AGO. NOW THE AIRBAG LIGHT IS ON CONTINUALLY, MEANING THE AIRBAGS ARE INOPERATIVE. SEEMS LIKE A SAFETY ISSUE TO ME!
NHTSA ID
11010813
Incident
Jun 10, 2013
Mileage
51,000 mi
Airbags
Filed May 5, 2017
THE AIR BAG MALFUNCTION WARNING LIGHT BLINKS AND THEN REMAINS ON WHEN THE IGNITION IS TURNED ON AND WHEN DRIVING REGARDLESS OF SPEED. THIS CONDITION HAS RESULTED IN THE REPLACING OF THE RELEVANT PART TWICE SINCE I PURCHASED THIS VEHICLE IN 2009 ONCE UNDER WARRANTY AND ONCE OUT OF WARRANTY. THIS RECURRING PROBLEM COMPROMISES THE OPERATION OF THE AIR BAGS IN THE EVENT OF AN ACCIDENT. THE AIR BAGS IN THIS VEHICLE HAVE NEVER BEEN DEPLOYED SINCE IT HAS BEEN ACCIDENT FREE SINCE PURCHASED NEW.
NHTSA ID
10983661
Incident
May 5, 2017
Mileage
88,000 mi
AirbagsInterior & seats
Filed Nov 30, 2016
THE SENSOR FOR THE PASSENGER AIRBAG ASSOCIATED WITH THE FRONT PASSENGER SEAT WORKS ERRATICALLY, AND GENERALLY DOES NOT ENABLE THE FRONT PASSENGER AIRBAG WHEN A PASSENGER IS IN THE SEAT. THIS OCCURS WITH A FULL SIZE ADULT IN THE SEAT. THIS CONDITION SEEMS TO OCCUR REGARDLESS OF IDLING OR DRIVING CONDITIONS. IT GENERALLY REPORTS THROUGH INDICATORS THAT THE FRONT PASSENGER AIRBAG IS TURNED OFF AND THE AIRBAG READINESS INDICATOR IS LIT TO INDICATE A PROBLEM. *TR
NHTSA ID
10928806
Incident
Mar 15, 2016
Mileage
47,000 mi
Airbags
Filed Nov 8, 2016
MY 2009 LACROSSE WILL INTERMITTENTLY DISPLAY THE AIR BAG INDICATOR. I NOTICED THIS WHILE DRIVING THE CAR AROUND TOWN AND THERE IS NO PASSENGER IN THE FRONT SEAT. IT WILL EITHER STAY ON FOR A COUPLE OF DAYS AND THEN DISAPPEAR OR WILL JUST BE ON FOR SHORT PERIODS OF TIME. WHEN I TOOK IT TO THE DEALER THEY STATED IT WAS A SENSOR MODULE AND WOULD BE APPROXIMATELY $1300 TO REPLACE. AS OF THIS DATE, I HAVE NOT HAD IT REPAIRED. THE VEHICLE ONLY HAS APPROXIMATELY 24,000 MILES. I CHECKED TO SEE IF THERE MIGHT BE ANY RECALLS FOR THIS ISSUE AND THERE WERE NONE. BUT IN CHECKING ONLINE, THIS APPEARS TO BE AN ISSUE WITH MANY BUICKS ESPECIALLY THE 2008. TO ME THIS APPEARS TO BE A SAFETY ISSUE THAT SHOULD BE ADDRESSED.
NHTSA ID
10925090
Incident
Jun 15, 2016
Mileage
24,000 mi
Airbags
Filed Aug 27, 2016
SEATBELT LIGHT CAME ON DASH ON; NO AIRBAG LIGHT ALSO ON FOR PASSENGER SIDE. FIRST TIME IT HAPPENED SOMEONE EXITED PASSENGER SEAT WHILE CAR WAS IN PARK. INTERMITTENT CHIME WHETHER SEAT BELT WAS IN USE OR NOT; WHETHER SOMEONE WAS IN PASSENGER SEAT OR NOT. THAT HAS SINCE CEASED TO HAPPEN. DEALER STATES DASH LIGHT ON ALSO MEANS NO AIRBAG FOR DRIVER SIDE. FIX IS OVER $1500. HAVE READ MANY OTHER SIMILAR COMPLAINTS ALL OVER AMERICA WITH OTHER BUICK VEHICLES AND YEARS. HOW IS THIS NOT A RECALL/SAFETY ISSUE?
NHTSA ID
10901937
Incident
Jan 15, 2014
Mileage
45,000 mi
Airbags
Filed Jul 11, 2016
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED OFF EVEN WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DETAILS OF THE REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS NOT AVAILABLE. ..UPDATED 11/21/16 *BF *TR
NHTSA ID
10884027
Incident
Jun 20, 2016
Mileage
6,000 mi
Airbags
Filed Jun 16, 2016
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ID
10874591
Incident
Mar 2, 2016
Mileage
50,000 mi
Airbags
Filed May 20, 2016
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,975.....UPDATED 07/05/16 *BF IT WAS DETERMINED, THE PASSENGER AIR MODULE HAD AN INTERMITTENT INTERNAL FAILURE. UPDATED 07/14/16. *JB
NHTSA ID
10869978
Incident
Mar 1, 2016
Mileage
38,975 mi
Airbags
Filed Apr 14, 2016
THE PASSENGER AIR BAG WILL DISPLAY AN OFF INDICATION MANY TIMES WHEN THE SEAT IS OCCUPIED. I WOULD GUESS ABOUT 50 PERCENT OF THE TIME. THIS CONDITION HAPPENS OFF AND ON, DOESN'T MATTER IF THE CAR IS MOVING OR STOPPED OR TYPE OF ROAD. BELOW ASK WHEN THIS CONDITION HAPPENED. IT HAPPENS ANYTIME WE DRIVE THE CAR, NOT A SPECIFIC DATE.
NHTSA ID
10855572
Incident
Apr 1, 2016
AirbagsHeating & air conditioning
Filed Oct 27, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE SEAT HEATER, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *JS
NHTSA ID
10786255
Incident
Oct 16, 2015
Mileage
47,000 mi
AirbagsElectrical
Filed Sep 22, 2015
AIR BAG INDICATOR LIGHT ON PASSENGER SIDE IS OFF 50% OF TIME WHEN CARRYING A PASSENGER ELECTRIC AUTOMATIC DOOR LOCKS FAIL TO OPERATE ON DRIVER'S SIDE AND ON OCCASIONS WHEN THEY WORK YOU HAVE TO MANUALLY UNLOCK THE DOORS
NHTSA ID
10767456
Incident
Jul 15, 2015
Mileage
51,200 mi
AirbagsElectrical
Filed Aug 21, 2015
THE AIR BAG LIGHT COMES ON INTERMITTENTLY. I TOOK IT IN FOR SERVICE, AND WAS TOLD IT WOULD BE $1300 TO REPLACE THE PASSENGER PRESENCE MODULE. I'VE SEEN OTHER COMPLAINTS ONLINE REGARDING THIS SAME ITEM. I'VE ALSO HAD ISSUES WITH THE AUTOMATIC LOCKS. IT INITIALLY STARTED WITH THE PASSENGER FRONT DOOR, AND HAS NOW PROGRESSED TO ALL THE DOORS. THE PRICE I WAS GIVEN TO REPAIR THIS WAS $1600. AGAIN, I'VE SEEN NUMEROUS ONLINE COMPLAINTS CONCERNING THIS ITEM. THIS IS MY 3RD BUICK, AND I DO NOT INTEND TO BUY ANOTHER ONE. IT SEEMS ONCE THE WARRANTY EXPIRES, SEVERAL COSTLY REPAIRS ARE INCURRED.
NHTSA ID
10750371
Incident
Aug 21, 2015
Mileage
60,000 mi
Airbags
Filed Aug 17, 2015
I AM A USED CAR DEALER AND SELL A LOT OF BUICK LACROSSES AND HAVE SEEN AT LEAST 7 BAD PASS. SEAT SWITCHES IN THE SEAT VERY EXPENSIVE TO FIX AND SHOULD BE RECALLED BY GM,THIS WILL TURN THE AIR BAG LIGHT ON
NHTSA ID
10749230
Incident
Aug 10, 2015
Airbags
Filed Jul 13, 2015
I WISH TO FORMALLY COMPLAINT THAT BUICK HAS BEEN REMISS IN ITS SERVICE TO ITS CUSTOMERS. AFTER A SIMPLE GOOGLE SEARCH I FOUND THAT THE PROBLEM OF MALFUNCTIONING PASSENGER SIDE AIRBAG MODULE (PASSENGER PRESENCE IS NOT DETECTED WHEN THE PASSENGER IS IN THE SEAT AND SHOWS MALFUNCTION ON THE DASHBOARD) IS PRETTY COMMON WITH THIS VEHICLE. I AM VERY SURPRISED BUICK IS NOT AWARE OF THIS SERIOUS FLAW AND DID NOTHING TO RECTIFY IT. INSTEAD THE CUSTOMER IS BESET WITH HIGH REPAIR COSTS EACH TIME THIS MODULE FAILS DUE TO DESIGN FLAW THAN DUE TO NORMAL WEAR AND TEAR.
NHTSA ID
10733535
Incident
Mar 1, 2010
Airbags
Filed Dec 29, 2014
CONSUMER FRONT SEAT PASSENGER AIRBAG INDICATOR DOES NOT DISPLAY WHEN PASSENGER IS SITTING THE IN SEAT.*TA THE AIR BAG SENSOR WAS REPLACED. HOWEVER, THE PROBLEM CONTINUED. THE CONSUMER WAS INFORMED BY A LOCAL GARAGE MECHANIC, THE PASSENGER PRESENCE SYSTEM WOULD NEED TO BE REPLACED, AT A COST OF $500. *JB
NHTSA ID
10661707
Incident
Feb 1, 2009
Airbags
Filed Dec 15, 2014
CAR WAS TOWED TO AUTO REPAIR SHOP WHERE THE AIRBAG LIGHT AND CHECK ENGINE LIGHTS WERE ILLUMINATED. HAVE HAD FOUR DIAGNOSTICS PERFORMED AND PROBLEM NOT FOUND. ADVISED A COMPLETE TEAR DOWN OF PASSENGER SEAT WOULD NEED TO BE DONE TO LOCATE ISSUE WHICH IS COSTING ME AN EXUBERANT AMOUNT OF MONEY FOR SOMETHING THAT SHOULD BE FIXED ON A RECALL. *TR
NHTSA ID
10664280
Incident
Dec 3, 2014
Mileage
67,252 mi
Airbags
Filed Oct 7, 2014
RIGHT FRONT PASSENGER SEAT AIRBAG TURNS ITSELF OFF INTERMITTENTLY WITH PASSENGER SEATED AND BUCKLED. DEALER REMOVED AND REINSTALLED SEAT AND REPLACED FAULTY PPS MODULE AND CUSHION ASSEMBLY 06/18/2012, 48,072 MILES. PROBLEM RECURRED, DEALER REZEROED SYSTEM AND RECHECKED OK, 02/20/13, 62,481 MILES. PROBLEM RECURRED, DEALER REPLACED PPS SENSOR 03/13/2013, 63,441 MILES. PROBLEM IS NOW RECURRING 10/07/2014, MILEAGE 96,956, AND HAS BEEN FOR ABOUT 2 MONTHS, WITH A PASSENGER ALWAYS SEATED AND BUCKLED, WT. 135 LBS. OR MORE. *TR
NHTSA ID
10641962
Incident
Jun 18, 2012
Mileage
48,072 mi
AirbagsSteering
Filed Aug 25, 2014
Crash reported1 injury reported
LEFT HOME FOR LOCAL RESTAURANT ABOUT 7:AM ON MAY 8. TRAVELING DOWN HWY 2 LANE, MUST HAVE DROPPED WHEEL OFF PAVEMENT AND THE CAR WENT CRAZY. I DO NOT REMEMBER WHAT HAPPENED. THE ACCIDENT REPORT SAYS VEHICLE CROSSED THE ROAD, HIT A BANK HEAD FIRST AND FLIPPED THE VEHICLE. ONE CAR ACCIDENT. AIRBAGS DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO A HOSPITAL, THEN TRANSPORTED TO ANOTHER STATE TO A TRAUMA CENTER. MULTIPLE INJURIES. I WAS IN HOSPITAL FOR 12 DAYS AND THEN A NURSING REHAB FOR 2 WEEKS. I DID NOT KNOW THERE WAS A RECALL ON MY VEHICLE UNTIL THIS MONTH AUGUST 2014. NO OTHER CARS WERE INVOLVED. *TR
NHTSA ID
10628166
Incident
May 8, 2014
Mileage
84,000 mi
Airbags
Filed Aug 4, 2014
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 67,000.
NHTSA ID
10618584
Incident
May 15, 2014
Mileage
67,000 mi
AirbagsElectrical
Filed Jul 21, 2014
TL*THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED ON THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 09/11/14*LJ THE CONSUMER STATED THE MANUFACTURER HAS RECALLED THE IGNITION SWITCH BUT HAS NO SOLUTION. UPDATED 1/13/2015 *JS
NHTSA ID
10615040
Incident
May 7, 2014
Mileage
65,000 mi
AirbagsElectrical
Filed Jun 30, 2014
MULTIPLE TIMES SINCE PURCHASE AIR BAG INDICATOR HAS EITHER BLINKED, HAS BEEN CONSTANTLY ON OR HASN'T BEEN ON AT ALL. INSTRUMENT PANEL DISPLAY, IE: MILEAGE INDICATOR, TEMPERATURE DISPLAY, TRIP INDICATOR HASN'T WORKED ON OCCASION, RADIO AND/OR INTERIOR TEMPERATURE DISPLAY DOESN'T COME ON UNTIL YOU DRIVE FOR FIVE TO FORTY FIVE MINUTES. DOOR LOCKS HAVE ACTUATED EITHER UP OR DOWN WHILE DRIVING. REMOTE DOOR LOCKS EITHER DON'T WORK AT ALL OR ONE OR MORE DOES, ONE OR MORE DOESN'T WORK, WHEN MANUALLY USING A KEY SECURITY SYSTEM HAS ACTIVATED THUS SOUNDING THE HORN. MANY OF THESE ITEMS HAVE BEEN DISCUSSED WITH MY DEALER AND WE WERE TOLD BY THEM THAT GM IS AWARE OF THE PROBLEM BUT THERE ISN'T A FIX AT THIS TIME. *TR
NHTSA ID
10607213
Incident
Nov 3, 2009
Mileage
5,000 mi
Airbags
Filed Jun 21, 2014
MY 2009 BUICK LACROSSE CX AT 23,129 MILES HAD A PROBLEM WITH THE PASSENGER SIDE AIR BAG LIGHT BLINKING FROM OFF TO ON, IT ALSO HAD THE PASSENGER SIDE AIR BAG ICON ON THE DRIVERS SIDE DASH. IT WAS UNDER WARRANTY SO THE PPS MODULE WAS REPLACED, THEN IT HAPPENED AGAIN IN APRIL 2014 WITH UNDER 34,000 MILES. AGAIN THE PPS MODULE WAS REPLACED. COUNTING THE PPS MODULE THAT CAME IN THE CAR WHEN IT WAS NEW THAT BURNED OUT, THE ONE THAT REPLACED THAT BURNED OUT , IT NOW HAS IT'S 3 RD. PPS MODULE. I BELIEVE IT IS CAUSED BY THE AFTER MARKET LEATHER SEAT COVERS THAT WERE PUT ON AT THE TIME OF PURCHASE, ESPECIALLY SINCE THERE WERE RECALLS IN THE PAST FOR THAT VERY PROBLEM. I HAVE ASK GM TO BUY BACK THE SEAT COVERS BUT, THEY SEEM TO BE IGNORING ME. IT SEEMS NO ONE ELSE IN THE COUNTRY IS HAVING THIS PROBLEM. *TR
NHTSA ID
10604919
Incident
Oct 5, 2012
Mileage
23,129 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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