Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Apr 26, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 309 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 Buick Lesabre submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Apr 26, 2019
IN A SMALL TOWN, APPROACHING A STOP SIGN AT THE HIGHWAY CROSSROAD WITH 2-3 VEHICLES IN FRONT OF ME. I REMOVED MY FOOT FROM THE ACCELERATOR AND STARTED BRAKING. THE ENGINE IMMEDIATELY REVVED, I MOVED MY FOOT TO TRY TO RAISE THE ACCELERATOR AND IT WAS ALL THE WAY TO THE FLOOR; IT WOULD NOT RAISE. I IMMEDIATELY PLACED IN NEUTRAL AND AS PULLING AS CLOSE TO CURB AS POSSIBLE, I SHUT THE IGNITION OFF, THEN PLACED IN PARK. IT HAD TO BE TOWED BACK HOME UNTIL WE CAN DEAL WITH IT. LUCKILY, I WAS ABLE TO ACT QUICKLY ENOUGH TO PREVENT ANY DAMAGE TO ANY OTHER VEHICLE OR PERSON.
NHTSA ID
11203844
Incident
Apr 25, 2019
Mileage
230,000 mi
AirbagsDriver assistance
Filed Nov 4, 2016
Crash reported
DRIVING VEHICLE ON ROAD IN SUBDIVISION WHEN GAS PEDAL BECAME STUCK AND CAR ACCELERATED OUT OF CONTROL STRIKING A GARAGE DOOR AND WALL WITH GREAT IMPACT. AIR BAGS DID NOT DEPLOY. DRIVER ESCAPED WITH MINOR INJURIES. CAR WAS TOTALED. NO ELSE IN CAR. *TR
NHTSA ID
10924252
Incident
Oct 24, 2016
Mileage
115,000 mi
BrakesDriver assistanceEngine+2 more
Filed Jun 3, 2013
2002 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO VEHICLE SURGES FORWARD WHEN BRAKES ARE APPLIED. *SMD THE CONSUMER ALSO STATED THE VEHICLE HAD DEFECTIVE DRUMS, THAT MELTED AND SEVERED THE FRONT BRAKE WIRING, EXACTLY AT THE POINT WHEN THE BRAKE SYSTEM WIRES TRAVELED FROM THE ENGINE AND ENTERED THE BRAKE DRUMS. THE CONSUMER ALSO STATED THE VEHICLE HAD POOR GAS MILEAGE, THE THREE OUT OF THE FOUR WINDOWS COLLAPSED IN THE DOWN POSITION, AND WOULD NOT COME BACK UP. THE CONSUMER BELIEVED THE ENGINE AND THE HOOD WERE DEFECTIVE, AS THE PAINT ON THE HOOD MELTED.
NHTSA ID
10514214
Incident
Jun 1, 2013
Driver assistanceFuel system
Filed Aug 17, 2010
GAS PEDAL STICKS AT IDLE POSITION. THIS IS NOT A PROBLEM IN NEUTRAL BUT IF IN DRIVE CAUSES A SUDDEN VEHICLE ACCELERATION. THIS IS VERY DANGEROUS. *TR
NHTSA ID
10350001
Incident
Aug 10, 2010
Mileage
95,000 mi
Driver assistance
Filed Jul 9, 2010
ACCELERATOR PEDAL REQUIRES EXCESSIVE AMOUNT OF FORCE TO DEPRESS THE PEDAL. THIS RESULTS IN A NOTICEABLE SURGE WHEN GOING FORWARD FROM A STOPPED POSITION. IT ALMOST FEELS AS IF THERE IS SPRING HOLDING THE THROTTLE OPEN AND THERE IS A BREAK POINT AT WHICH THE SPRING LETS LOOSE BEFORE THE THROTTLE OPENS. A VISUAL INSPECTION OF THE THROTTLE AND THROTTLE BODY DID NOT REVEAL ANY OBSTRUCTIONS OR BINDING CABLE. THE FLOOR MATS ARE NOT A FACTOR IN THIS PROBLEM. PROBLEM IS MOST NOTICEABLE AFTER THE CAR HAS BEEN STARTED AND PLACED IN THE DRIVE POSITION. THIS PROBLEM HAS PERSISTED FOR THE PAST SEVERAL YEARS AND IS THE SAME IN BOTH WINTER AND SUMMER. I HAVE JUST LEARNED TO LIVE WITH IT AND EXPECT A SLIGHT JOLT WHEN MOVING FORWARD BUT I HAVE BEEN UNABLE TO FIND THE ROOT CAUSE AND I WORRY WHENEVER SOMEONE ELSE DRIVES MY CAR. THIS SURGE IS NOTICEABLE TO PASSENGERS ALSO. *TR
NHTSA ID
10342348
Incident
Mar 27, 2004
Mileage
100,000 mi
Driver assistance
Filed May 24, 2010
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK WHENEVER THE VEHICLE WAS BROUGHT TO A COMPLETE STOP. THE CONTACT HAD TO PUSH DOWN HARD ON THE ACCELERATOR PEDAL SO THAT IT WOULD RELEASE AND THE VEHICLE WOULD MOVE FORWARD. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 62,500. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000. UPDATED 07/19/10 *BF THE CONSUMER STATED THE PEDAL BECAME STUCK AND WHEN HE APPLIED IT HARDER IT SNAPPED FREE. UPDATED 07/21/10.*JB
NHTSA ID
10332000
Incident
Mar 25, 2010
Mileage
62,500 mi
Driver assistance
Filed May 18, 2010
SET CRUISE CONTROL CAR TOOK OF WIDE OPEN WOULD NOT SHUT OFF HAD TO TURN KEY OFF TO GET IT TO STOP. *TR
NHTSA ID
10331113
Incident
May 17, 2010
Mileage
180,000 mi
Driver assistance
Filed Apr 1, 2010
2002 BUICK LASABRE. CONSUMER STATES PROBLEM WITH CRUISE CONTROL AND SUDDEN ACCELERATION. *TGW THE CONSUMER STATED WHILE STOPPED AT A RED LIGHT WITH HIS FOOT ON THE BRAKE, THE CRUISE CONTROL LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE ACCELERATED UP TO 50 MPH AND THE GAS PEDAL MOVED DOWN BY ITSELF AUTOMATICALLY. THE CONSUMER STATED HE MANAGED TO SLAM ON THE BRAKE AND THE VEHICLE STOPPED. *JB
NHTSA ID
10323192
Incident
Jan 1, 1901
AirbagsDriver assistance
Filed Feb 21, 2006
Crash reported2 injuries reported
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE WENT OUT OF CONTROL, HIT A DITCH AND RAN INTO A TREE ON THE PASSENGER SIDE DOOR. AT THE TIME OF THE ACCIDENT IT WAS SNOWING AND THE TRACTION CONTROL LIGHT ILLUMINATED FOR A SECOND BEFORE LOSS OF CONTROL. THE AIR BAGS DID NOT DEPLOY. THE DEALER HAS NOT BEEN CONTACTED AND NO REPAIRS HAVE BEEN MADE. THE TWO OCCUPANTS OF THE VEHICLE SUSTAINED INJURIES AND A POLICE REPORT WAS FILED. UPDATED 3/9/2006 - *NM
NHTSA ID
10150755
Incident
Feb 17, 2006
Mileage
19,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own