Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Jul 25, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 164 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2007 Buick Lucerne submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Jul 25, 2021
2 injuries reported
The trunk allows water to enter each time it rains. This causes water to collect in the spare tire department in the trunk. After it rains, trunk must be vacuumed out in order to retrieve water out of trunk. Unfortunately, this has caused my trunk liner to mold completely, as well as to begin molding under my back seat. My daughter and I have a mold allergy which has been affected by the mold in the car which is impossible to get rid of due to the location it has grown.
NHTSA ID
11426324
Incident
Jun 10, 2021
Body & structure
Filed Oct 6, 2016
THE DRIVER'S SIDE DOOR HANDLE IS COMING OFF. MY CAR WAS IN MY GARAGE WHEN ON FRIDAY, SEPTEMBER 30, I OPENED THE DOOR AND THE HANDLE PULLED AWAY FROM THE DOOR. I COULD NOT OPEN THE DOOR! I HAD TO ENTER THE CAR THROUGH THE PASSENGER'S SIDE IN ORDER TO OPEN THE DRIVER'S SIDE DOOR. I THEN PUSHED THE DRIVER'S SIDE DOOR HANDLE BACK INTO PLACE AND USED SHIPPING TAPE TO KEEP IT IN PLACE UNTIL I COULD GET IT REPAIRED. I CALLED THE BUICK NATIONAL HELPLINE AND WAS TOLD THERE WAS AN UNOFFICIAL RECALL FOR THIS ISSUE AND THEY CALLED MY LOCAL BUICK DEALER AND ARRANGED FOR ME TO HAVE THE REPAIRS DONE UNDER WARRANTY, TODAY, OCTOBER 5. THE DEALER, FOX VALLEY BUICK GMC IN ST. CHARLES, IL SAID THEY WOULD DO THE REPAIRS BUT IT WOULD COST APPROXIMATELY $200. I HAD NO OTHER OPTION AND HAD THE DOOR HANDLE REPLACED. I WAS CHARGED $74 FOR A $30 PART AND $134 FOR LABOR. I AM WAITING TO HEAR FROM THE DEALERSHIP OWNER TO DISCUSS THIS MATTER OF CHARGING FOR WARRANTY REPAIRS.
NHTSA ID
10914266
Incident
Oct 6, 2016
Mileage
48,000 mi
AirbagsBody & structure
Filed May 8, 2016
Crash reported1 injury reported
AIRBAGS DID NOT DEPLOY. DAMAGE TO FRONT OF VEHICLE SUSTAINED AT LEAST 20MPH DOWN TO MINIMUM 16MPH TRAVELING BUT MAKING A LEFT TURN. BUICK HIT ONCOMING CAR IN A NEAR FRONT ON COLLISION. BUICK'S FRONT DAMAGED BY A PUNCH THAT DROVE INTO THE ENGINE (CORNER OF ONCOMING VEHICLE HIT OUR VEHICLE JUST OFF CENTER TOWARD DRIVER SIDE) AND RESULTING IN A NEAR FRONT ON COLLISION, FROM INSPECTION BY ADJUSTER, AND FIRST RESPONDERS WERE THAT AIR BAGS SHOULD HAVE DEPLOYED. VEHICLE HAD OVER $9,000 IN FRONT END REPAIR NEEDED, ENOUGH TO TOTAL VEHICLE. BUMPER TOTALLY DESTROYED, RADIATOR AND FAN GONE, HOOD BACK TO WINDSHIELD FOLDED.
NHTSA ID
10863820
Incident
Apr 2, 2016
Mileage
182,000 mi
Body & structure
Filed Apr 20, 2015
DRIVER SIDE DOOR HANDLE, CYLINDER LOCK AND LATCH MECHANISM PULLS OUT FROM THE DOOR WHEN OPENING THE DOOR TO ENTER CAR. THE ASSEMBLY STAYS LOOSE AFTER THE DOOR IS CLOSED. IT APPEARS THAT SOMETHING HAS BROKEN INSIDE AND WILL REQUIRE THAT THE DOOR PANEL WILL NEED TO BE REMOVED AND ASSEMBLY REPLACED. *TR
NHTSA ID
10711802
Incident
Apr 3, 2015
Mileage
33,700 mi
Body & structure
Filed Mar 11, 2015
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHEN IT RAINS, WATER LEAKED INTO THE TRUNK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ID
10693540
Incident
Dec 11, 2014
Mileage
100,000 mi
AirbagsBody & structure
Filed Aug 19, 2014
Crash reported
LOST POWER & CONTROL, COLLISION WITH 5 OTHER CARS & AIRBAGS DID NOT DEPLOY. COLLISION OCCURRED IMMEDIATELY AFTER POWER LOSS & NO RECOLLECTION ON MY PART UNTIL PARAMEDICS ARRIVED & TOOK ME TO EMERGENCY ROOM. CAR WAS TOTAL LOSS. *TR
NHTSA ID
10626462
Incident
Dec 1, 2011
Mileage
30,000 mi
Body & structure
Filed Aug 8, 2014
SINCE I HAVEN'T BEEN KEEPING MY CAR IN A GARAGE...WATER HAS LEAKED INTO MY TRUNK AND HAS RUSTED THE SPARE TIRE AND ALL THE PARTS TO CHANGE THE TIRE. WATER HAD FILLED UP THE HOLDING PLACE FOR SPARE TIRE. I DON'T USE MY TRUNK THAT MUCH AND BY THE TIME I SAW IT MILDEW SMELL THROUGHOUT THE CAR. BEEN BUSTING MY BUTT TRYING TO CLEAN IT UP. I THINK I HAVE FIGURED OUT THAT THE WATER HAS BEEN GETTING THROUGH THE BACK LIGHT FIXTURES DOWN INTO THE TRUNK. *TR
NHTSA ID
10620815
Incident
Aug 4, 2014
Mileage
55,000 mi
Body & structure
Filed Apr 14, 2014
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 73,771.
NHTSA ID
10579674
Incident
Feb 20, 2014
Mileage
73,771 mi
Body & structureVisibility
Filed Sep 9, 2013
I WAS DRIVING DOWN THE HIGHWAY AND FOR NO APPARENT REASON, MY SUNROOF EXPLODED AND SHATTERED INTO TINY PIECES. THE NOISE WAS LIKE A GUNSHOT AND GLASS CAME INTO THE CAR BECAUSE THE VISOR WAS OPEN AT THE TIME. I DID NOT LOSE CONTROL OF THE CAR, BUT THE NOISE DID CAUSE ME TO BE DISTRACTED AND DISORIENTED FOR A SHORT TIME. IF THERE HAD BEEN MORE TRAFFIC, IT MIGHT HAVE BEEN A LOT WORSE. I CAN NOT ATTRIBUTE THE EVENT TO ANY WEATHER CONDITION OR VEHICLE USE CONDITION. *TR
NHTSA ID
10542630
Incident
Sep 6, 2013
Mileage
39,560 mi
Body & structureVisibility
Filed Jul 6, 2013
SUNROOF DRAIN SYSTEM FAILED, CAUSING THE INTERIOR OF THE VEHICLE TO FLOOD. INITIAL DAMAGE WAS REPAIRED UNDER WARRANTY. PROBLEM HAS RECURRED, ON 7/3/13 AT 86,000 MILES, CAUSING FLOODING TO THE INTERIOR OF THE VEHICLE. SAID PROBLEM IS A DANGER TO HEALTH AND SAFETY DUE TO MOLD. *TR
NHTSA ID
10523429
Incident
Jul 7, 2009
Mileage
10,301 mi
Body & structure
Filed May 10, 2012
I RARELY USE MY REAR DOOR, BUT BOTH DOORS HAD THE LOCK ASSEMBLY GO BAD. THIS WOULDN'T ALLOW ME TO GET IN OR OUT OF THE CAR. MY FRONT DRIVERS SIDE DOOR LOCK ASSEMBLY FAILED AS WELL. TOTAL COST FOR THE 3 DOORS TO BE REPAIRED WAS ALMOST 1000.00. *TR
NHTSA ID
10458017
Incident
Aug 9, 2011
Mileage
75,000 mi
Body & structureElectrical
Filed Mar 10, 2008
BATTERY LOCATED IN PASSENGER COMPARTMENT UNDER SEAT, INFANTS OR WHOEVER RIDES IN REAR ARE AT RISK, A BATTERY CAN LET OUT SULFURIC ACID FUMES AND DAMAGE SAFETY BELT SYSTEM. BATTERY PRODUCES CHEMICAL THAT CAUSE CANCER,AND ACID & GAS THAT CAN EXPLODE IF A MATCH IS LIGHT. PROTECTION IS MINIMAL TO PASSENGERS. *TR
NHTSA ID
10220546
Incident
Mar 5, 2008
Body & structure
Filed Aug 28, 2007
1 injury reported
UPON EXITING THE VEHICLE I GRABBED THE INTERIOR DOOR HANDLE, AS MY HAND SLIDE ACROSS THE HANDLE I WAS CUT BY AN EXPOSED PLASTIC EDGE ON THE UNDERSIDE. AFTER CLEANING AND BANDAGING THE CUT, I CHECKED THE OTHER HANDLES AND FOUND THEM TO ALL HAVE THE SHARP EXPOSED EDGE ON THE UNDERSIDE. *TR
NHTSA ID
10200956
Incident
Aug 27, 2007
Body & structureElectrical
Filed Dec 15, 2006
DT*: THE CONTACT STATED WHILE DRIVING IN DAYLIGHT, THE DASHBOARD ILLUMINATION WAS NOT BRIGHT ENOUGH TO SEE THE SPEEDOMETER. THE DEALER DETERMINED IT OPERATED AS DESIGNED. UPDATED 2/20/2007 - *NM
NHTSA ID
10176226
Incident
Dec 14, 2006
Mileage
1,230 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own