Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Mar 19, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 81 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Buick Park Avenue submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
BrakesDriver assistanceSteering
Filed Mar 19, 2014
Crash reported2 injuries reported
I WAS DRIVING A BUICK PARK AVE 2000. AFTER STOPPING AT A STOP SIGN I MADE A RIGHT HAND TURN ONTO A BUSY 3 LANE CITY STREET. WHEN I ACCELERATED AND BEGAN CHANGING LANES THE CAR LUNGED A LITTLE AND CONTINUED TO ACCELERATE ON ITS OWN. I TRIED PRESSING THE BRAKE AND IT FELT LIKE THERE WAS A BLOCK OF WOOD UNDERNEATH IT. THE BRAKE WAS NOT WORKING AND THE CAR KEPT ACCELERATING I WAS APPROACHING A BUSY INTERSECTION AND THE LIGHT WAS RED. I TRIED DOWN SHIFTING BUT NOTHING CHANGED. I KEPT TRYING TO BRAKE BUT .IT DIDN'T WORK AND THE CAR KEPT ACCELERATING SO AS I APPROACHED THE RED LIGHT THE ONLY THING I COULD THINK TO DO WAS TRY MAKING A SHARP TURN WITH THE CARS THAT WERE TURNING HEADED IN THE OPPOSITE DIRECTION I WAS GOING. I MANAGED TO SLICE BETWEEN TWO CARS IN THE TURN BUT THE STEERING WHEEL BECAME INCREDIBLY STIFF AND I COULDN'T NEGOTIATE THE TURN AS HOPED. I RAN INTO TWO CARS THAT IN TURN WERE PUSHED INTO TWO OTHER CARS AS A RESULT OF MY NOT BEING ABLE TO BREAK OR CONTROL THE STEERING INTO THE TURN. THERE WERE TWO PEOPLE WHO WENT TO THE HOSPITAL AND HAD INJURIES. *TR
NHTSA ID
10573618
Incident
Dec 7, 2012
Steering
Filed Sep 29, 2010
RACK AND PINION BREAKAGE CAUSED BY RUST OUT OF COMPONENT DUE TO PLACEMENT OF AIR CONDITIONING SYSTEM DRAIN PIPE. CONDENSATE DRIPPED DIRECTLY ON COMPONENT AND CAUSED THE COMPONENT TO FAIL WHILE IN SERVICE CREATING STEERING HAZARD AND INABILITY TO CONTROL VEHICLE STEERING. VEHICLE WAS SERVICED AND RACK AND PINION HAD TO BE TOTALLY REPLACED DUE TO RUST OUT. *TR
NHTSA ID
10358226
Incident
Jul 7, 2010
Mileage
146,766 mi
Steering
Filed Jan 26, 2006
(1) SUDDEN INCREASE IN STEERING EFFORT. NO PRIOR INDICATION OF IMPENDING FAILURE. (2) MOMENTARY LOSS OF VEHICLE CONTROL DUE TO THE MAJOR INCREASE IN STEERING EFFORT WHILE TURNING LEFT OR RIGHT AT LOW SPEEDS, 20 MPH. I'M 81 YEARS OLD. (3) DEALER REPLACED THE STEERING RACK WITH WHAT I BELIEVE TO BE A REBUILT UNIT, THEREFORE, I IMAGINE THE OEM UNIT WAS RETURNED TO ?*AK
NHTSA ID
10148803
Incident
Jan 10, 2006
Mileage
52,960 mi
Steering
Filed Dec 14, 2004
STEERING EXHIBITS A HORRIBLE NOISE AND SHUTTER ON STATIC TURNS AND THIS CONTINUES N THE FORM OF A "STICK SLIP" FEEL UP TO 60 MPH. THE PROBLEM SHOULD BE LOOKED INTO TO SEE IF THERE IS A SAFETY ISSUE AND WILL THIS LEAD TO EARLY FATIGUE. THE DEALERSHIP SAYS THERE IS NO KNOWN FIX. THIS IS A CONTINUAL PROBLEM.*AK
NHTSA ID
10102917
Incident
Dec 14, 2004
Mileage
38,000 mi
Steering
Filed Mar 17, 2004
Fire reported
UPON STARTING THE VEHICLE THERE WAS A POPPING NOISE FROM THE ENGINE. *AK THE ENGINE CAUGHT ON FIRE. *JB
NHTSA ID
10057993
Incident
Feb 3, 2004
Mileage
74,000 mi
BrakesSteering
Filed May 21, 2003
NAR 05/21/2003 *MR DANGEROUS OPERATIONAL DEFECT. THE HYDRAULIC SYSTEM FOR STEERING AND BRAKING IS LOSE. *CB
NHTSA ID
10020374
Incident
May 1, 2003
BrakesSteering
Filed Jul 19, 2002
WHILE DRIVING AND APPLYING THE BRAKES IN A NON-EMERGENCY STOP, BRAKES MADE A TERRIBLE SOUND. DEALER FOUND A SMALL PART OF DEFECTIVE HUBCAP WITH EVIDENCE OF 2 BROKEN CONNECTORS TO A SMALL ROUND RING, POSSIBLE PART OF ABS SYSTEM. *YD
NHTSA ID
566296
Incident
May 13, 2002
Steering
Filed Aug 15, 2000
THE STEERING WHEEL VIBRATES THROUGH ALL SPEEDS OF THE CAR CAUSING YOUR HANDS TO TINGLE & GO TO SLEEP AFTER ABOUT 1/2 HR DRIVING. THIS LEADS TO NOT HOLDING ON TO THE STEERING WHEEL WHICH CAN PERCIPATATE AN ACCIDENT
NHTSA ID
728000
Incident
Mar 15, 2000
Steering
Filed Jul 13, 2000
INTERMITTENTLY STEERING WHEEL AND COLUMN WILL LOCK UP. DEALER HAS INSPECTED VEHICLE. *AK
NHTSA ID
865350
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own