2001 Buick Park Avenue Steering Problems

2001 BUICK PARK AVENUE. CONSUMER REQUEST ANY RECALLS ON VEHICLE WITH STEERING PROBLEMS. *TGW

NHTSA ID

10318613

Incident

Jan 1, 1901

DT*: THE CONTACT STATED WHILE DRIVING 5-10 MPH AND MAKING TURNS THE VEHICLE SHUTTERED IN MOTION AND SOUND. THERE WAS ALSO DIFFICULTY IN STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THERE WAS A TECHNICAL SERVICE BULLETIN WHICH DIRECTED THAT THE POWER STEERING PRESSURE HOSE AND A POWER STEERING RETURN HOSE TO BE REPLACE. THE REPAIRS WERE PERFORMED BY THE INDEPENDENT REPAIR SHOP. THE CONTACT WAS ALERTED BY THE INDEPENDENT REPAIR SHOP THAT THERE HAD BEEN MANY COMPLAINTS REGARDING THE SAME PROBLEM WITH THE VEHICLE AND THE PROBLEM WAS CAUSE BY WAY THE HOSES WERE MANUFACTURER WHICH ALLOWED FOR THE HOSES TO SOFTEN CREATING AN OPPORTUNITY FOR WEAR AND TEAR. THE MANUFACTURER WAS CONTACTED WHO DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE DEALER ALERTED THE CONTACT THAT NOTHING COULD BE DONE SINCE THE VEHICLE WAS ALREADY REPAIR.

NHTSA ID

10167085

Incident

Aug 29, 2006

Mileage

63,000 mi

DT: 2001 BUICK PARK AVENUE. THE CONSUMER STATES THAT THE VEHICLE WAS TAKEN TO THE SERVICE DEPARTMENT ON JULY 14, 2005. THEY FOUND THAT THE DRIVER'S SIDE TIE ROD HAD GONE BAD. THE VEHICLE HAD ONLY 33,939 MILES ON IT. THE CONSUMER DECIDED TO HAVE BOTH TIE RODS FIXED. THERE HAVE BEEN NO PROBLEMS WITH THE VEHICLE SINCE IT WAS REPLACED. *AK

NHTSA ID

10132041

Incident

Jul 14, 2005

Mileage

33,939 mi

DT: CONSUMER WAS STEERING WHEN THE STEERING RACK BROKE. CONSUMER IS CONCERNED WITH THE SAFETY OF THIS RACK BREAKING. SHE WAS PULLING INTO HER DRIVEWAY WHEN THE STEERING RACK BROKE. *TT

NHTSA ID

10122281

Incident

May 25, 2005

Mileage

110,000 mi

VIN, [XXX] BUICK 2001 PARK AVENUE DEALER: PERFORMANCE BUICK - PONTIAC 4033 PORTSMOUTH BLVD CHESAPEAKE, VA 23321-9249 PH: (757) 488-3500 E-MAIL: WWW.PERFORMANCEBUICK.COM CUSTOMER NO: [XXX] INVOICE NO.: [XXX] REPAIR: REPLACED POWER STEERING RACK, POWER STEERING PRESSURE HOSE AND ALIGN. COMPLAINT: THE AUTOMOBILE, A 2001 PARK AVENUE, WITH A MILEAGE OF 66,469 MILES STEERING SYSTEM HAD TO HAVE THE REPAIR AS LISTED ABOVE. AS A BUICK OWNER SINCE 1987, I HAVE NEVER HAD TO HAVE THIS TYPE OF REPAIRS ON ANY OF THE PREVIOUS FAMILY LUXURY CARS (ELECTRA & PARK AVENUES) WITHOUT BEEN COVER UNDER FACTORY WARRANT. WITH A TOTAL REPAIR PRICE OF $1235.23 FOR LABOR ($276.00) AND PARTS ($959.23), I NEED A VERY CLEAR EXPLANATION AND/OR A REFUND FOR SUCH REPAIRS FOR A BUICK PARK AVENUE WITH LOW MILEAGE. QUESTION: IN THE FUTURE, WILL MY FAMILY AND I BE SUBJECTED WITH THIS STEERING PROBLEM AND REPAIRS EVERY 66,000 MILES OR LESS? IF SO, PLEASE INFORM ME OF ANY OTHER PROBLEMS THAT MIGHT DEVELOPE FROM YOUR MAGNETIC STEERING SYSTEM. PLEASE REPLY AS SOON AS POSSIBLE. *AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

10105688

Incident

Dec 12, 2004

Mileage

66,469 mi

DEFECTIVE RACK AND PINION. *PH ON SEVERAL OCCASIONS, THE POWER STEERING FAILED. *TT 8JB

NHTSA ID

10057285

Incident

Nov 24, 2003

Mileage

51,939 mi

WAS DRIVING ON A HEAVILY CONGESTED ROAD, WHILE MAKING A LEFT HAND TURN, THE POWER STEERING ON MY 2001 BUICK PARK AVENUE WENT OUT. ALMOST HIT A VEHICLE AS I HAD A DIFFICULT TIME MANEUVERING THE CAR. TOOK THE VEHICLE TO THE NEAREST GM SERVICE DEALERSHIP. THEY FOUND THE POWER STEERING PUMP TO BE BAD AND MARKED THE VEHICLE AS "UNSAFE TO DRIVE." THE CAR IS CURRENTLY AT A DIFFERENT GM DEALER THAT SERVICES BUICK WAS WAITING TO BE FIXED. *AK

NHTSA ID

10051152

Incident

Dec 26, 2003

Mileage

68,500 mi

THE CONSUMER STATED THAT THE STEERING SYSTEM LIGHT APPEAR. PLEASE PROVIDE MORE INFORMATION.TS

NHTSA ID

8023794

Incident

Dec 3, 2002

WHEN TILT STEERING WHEEL IS IN THE UP POSITION, IT IS IMPOSSIBLE TO MAKE A SHARP TURN IN EITHER DIRECTION DUE TO STEERING WHEEL RUBBING ON DASH. DEALER HAS REPLACED POWER STEERING PUMP, LINES, AND RACK AND PINION. THIS DID NOT REMEDY THE PROBLEM. UPON DISCOVERY OF THE BINDING AGAINST THE DASH, CONSUMER WAS INFORMED IT WAS A MANUFACTURERS DEFECT AND COULD NOT BE REPAIRED. *JG *AK

NHTSA ID

8002930

Incident

Aug 15, 2001