RoadVitals

2004 Buick Rainier Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest May 31, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 158 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
10

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Buick Rainier submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

AirbagsDriver assistance
Filed May 31, 2018
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2004 BUICK RAINIER. WHILE DRIVING APPROXIMATELY 30 MPH IN THE RAIN, THE VEHICLE HYDROPLANED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. AS A RESULT, THE CONTACT WAS RENDERED UNCONSCIOUS AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S HEAD STRUCK THE DRIVER'S SIDE WINDOW AND THE CONTACT REMAINED IN A COMA FOR SEVERAL MONTHS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SIDE OF THE HEAD, WHICH CAUSED WALKING COMPLICATIONS AND A LOSS OF FEELING IN THE RIGHT SIDE OF THE BODY. IN ADDITION, THE CONTACT SUFFERED A LOSS OF SIGHT IN THE RIGHT EYE DUE TO A CRUSHED SKULL. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. A DEALER WAS NOT MADE AWARE OF THE AIR BAG FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11099015
Incident
Apr 29, 2016
AirbagsElectricalSeat belts
Filed Sep 24, 2014
Crash reported3 injuries reported

A PERSON RAN TWO STOP SIGNS AND ENTERED VEHICLE PATH. THE TWO VEHICLES HIT HEAD ON AND THIS VEHICLE MADE IMPACT AT 40 MPH AFTER IT DECELERATED FROM 43 MPH. THE TWO VEHICLE HIT HEAD ON WITH NEAR PERFECT EVEN IMPACT, BASED UPON THIRD PARTY VISUAL DESCRIPTION OF THE FRONT END OF THE VEHICLES DAMAGE. THE VEHICLE DECELERATED AT A MAX SDM RECORDED VELOCITY CHANGE RATE OF -14.07 (MPH) AND A ALGORITHM ENABLED TO MAXIMUM SDM RECORDED VELOCITY CHANGE OF 127.5 MSEC. DRIVER OF THE VEHICLE HIT THE STEERING WHEEL WITH HEAD KNOCKING THE PERSON OUT. AIRBAGS DID NOT DEPLOY. ONSTAR WAS NOT NOTIFIED THAT THERE WAS AN ACCIDENT. COMPUTER SHOWS THE SEATBELT WAS WORN BY DRIVER. WHEN THE ONSTAR WAS MANUALLY ACTIVATED BY THE DRIVER WHEN HE CAME TOO, THE GPS SHOWED THE VEHICLE FURTHER NORTH UP THE ROAD CAUSING INCORRECT POLICE DIVISION BEING CALLED. VEHICLE WAS GOING UP HILL WHEN THE ACCIDENT OCCURRED. OTHER VEHICLE WAS GOING DOWNHILL. THE OTHER VEHICLE WAS A SUBARU. VEHICLE COMPUTER DATA WAS RETRIEVED BY A BOSCH CRASH DATA RETRIEVAL TOOL USING VERSION 8.0 SOFTWARE. I HAVE A COPY OF THIS DATA. GM REPORTS THAT THE COMPUTER WAS CORRECT NOT TO DEPLOY AIRBAGS AND NOT CALL FOR HELP USING ONSTAR. THE VEHICLE HAD A SOFTWARE MODIFICATION DUE TO A FAULT WITH THE FAN SPEED CALIBRATION SETTING OFF A WARNING LIGHT. WE HAD COMPLAINED THAT THINGS WERE NEVER CORRECT AFTER THIS MODIFICATION OF THE SOFTWARE AND TOOK THE VEHICLE TO TWO DIFFERENT DEALERSHIPS COMPLAINING THAT COMPUTERS WERE DOING STRANGE THINGS AFTER THIS FIRMWARE MODIFICATION. VEHICLE VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10638830
Incident
Nov 17, 2012
Mileage
52,000 mi
AirbagsElectricalSeat belts
Filed Sep 24, 2014
Crash reported

A PERSON RAN TWO STOP SIGNS AND ENTERED VEHICLE PATH. THE TWO VEHICLES HIT HEAD ON AND THIS VEHICLE MADE IMPACT AT 40 MPH AFTER IT DECELERATED FROM 43 MPH. THE TWO VEHICLE HIT HEAD ON WITH NEAR PERFECT EVEN IMPACT, BASED UPON THIRD PARTY VISUAL DESCRIPTION OF THE FRONT END OF THE VEHICLES DAMAGE. THE VEHICLE DECELERATED AT A MAX SDM RECORDED VELOCITY CHANGE RATE OF -14.07 (MPH) AND A ALGORITHM ENABLED TO MAXIMUM SDM RECORDED VELOCITY CHANGE OF 127.5 MSEC. DRIVER OF THE VEHICLE HIT THE STEERING WHEEL WITH HEAD KNOCKING THE PERSON OUT. AIRBAGS DID NOT DEPLOY. ONSTAR WAS NOT NOTIFIED THAT THERE WAS AN ACCIDENT. COMPUTER SHOWS THE SEATBELT WAS WORN BY DRIVER. WHEN THE ONSTAR WAS MANUALLY ACTIVATED BY THE DRIVER WHEN HE CAME TOO, THE GPS SHOWED THE VEHICLE FURTHER NORTH UP THE ROAD CAUSING INCORRECT POLICE DIVISION BEING CALLED. VEHICLE WAS GOING UP HILL WHEN THE ACCIDENT OCCURRED. OTHER VEHICLE WAS GOING DOWNHILL. THE OTHER VEHICLE WAS A SUBARU. VEHICLE COMPUTER DATA WAS RETRIEVED BY A BOSCH CRASH DATA RETRIEVAL TOOL USING VERSION 8.0 SOFTWARE. I HAVE A COPY OF THIS DATA. GM REPORTS THAT THE COMPUTER WAS CORRECT NOT TO DEPLOY AIRBAGS AND NOT CALL FOR HELP USING ONSTAR. THE VEHICLE HAD A SOFTWARE MODIFICATION DUE TO A FAULT WITH THE FAN SPEED CALIBRATION SETTING OFF A WARNING LIGHT. WE HAD COMPLAINED THAT THINGS WERE NEVER CORRECT AFTER THIS MODIFICATION OF THE SOFTWARE AND TOOK THE VEHICLE TO TWO DIFFERENT DEALERSHIPS COMPLAINING THAT COMPUTERS WERE DOING STRANGE THINGS AFTER THIS FIRMWARE MODIFICATION. VEHICLE VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10638828
Incident
Nov 17, 2012
Mileage
52,000 mi
Airbags
Filed Aug 15, 2014

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG INADVERTENTLY DEPLOYED AS THE REAR OF THE VEHICLE DROPPED TO THE GROUND. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE AIR COMPRESSOR AND THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

NHTSA ID
10622521
Incident
Aug 8, 2014
Mileage
141,000 mi
Airbags
Filed May 21, 2014

BOTH REAR AIR BAGS ARE STARTING TO LEAK CAUSING BACK OF CAR TO SIT LOW. WHEN THE CAR IS STARTED IT WILL AIR BACK UP BUT WILL GO BACK DOWN AS SOON AS THE CAR IS PARKED. THE CAR HAS NOT BEEN IN ANY ACCIDENTS TO CAUSE THE DEFECT. I HAVE SEARCHED THE INTERNET TO FIND THAT THIS IS A COMMON PROBLEM FOUND IN THIS MAKE AND MODEL. I AM WANTING TO KNOW IF THIS HAS BEEN CLASSIFIED AS A SAFETY RECALL OR A DEFECT THROUGH THE MANUFACTURE. *TR

NHTSA ID
10593156
Incident
May 16, 2014
Mileage
183,346 mi
AirbagsBrakesSuspension
Filed Apr 7, 2014

AIR BAG SUSPENSION WILL NOT STAY AIR UP. CONSTANTLY HAVE TO WORK ON THE ABS. *TR

NHTSA ID
10578139
Incident
Apr 1, 2012
Mileage
150,000 mi
Airbags
Filed Apr 25, 2009
Crash reported2 injuries reported

WHILE TRAVELING AT A SPEED OF APPROX 50-55 ON A INTERSTATE, I WAS REARED ENDED BY A AUTO, MY AUTO WAS STRUCK THEN SHOVELED INTO A CEMENT WALL BLOCK AND THEN BOUNCED INTO ON COMING TRAFFIC TO THE OTHER CEMENT WALL BLOCK ON THE OPPOSITE SITE WHILE TRYING TO STOP, I WAS WEARING A SEAT BELT, THE VEHICLE'S AIR BAGS DIDN'T GO OFF AT ALL IN THE VEHICLE. A HEAD INJURY OCCURRED, NECK AND SHOULDER INJURIES OCCURRED. THE AUTO WAS A TOTAL LOSS! *TR

NHTSA ID
10266690
Incident
Apr 5, 2009
Mileage
62,000 mi
Airbags
Filed May 17, 2008
Crash reported

MY FIANCE WAS IN ACCIDENT WITH MY SUV AND THE AIR BAG DIDN'T DEPLOY CAN I SUE THE COMPANY WHO SOLD ME THE VEHICLE? *TR

NHTSA ID
10228093
Incident
Mar 20, 2008
Mileage
87,000 mi
Airbags
Filed Nov 2, 2006
Crash reported1 injury reported

WHILE CROSSING AN INTERSECTION I WAS HIT IN THE FRONT RIGHT QUARTER OF THE VEHICLE. I WAS HIT BY A PERSON RUNNING A RED LIGHT. HE WAS DOING 40 TO 50 MPH IN A LIGHT TRUCK AND KNOCKED MY SUV SIDEWAYS ABOUT 15 FEET. THERE IS MORE THAN $8,000 DAMAGE TO THE VEHICLE BUT THE SIDE AIR BAGS DID NOT DEPLOY. I SUFFERED A CONCUSSION AND SOFT TISSUE INJURIES. GM TOLD ME I HAD TO GET HIT IN A CERTAIN WAY FOR THE AIR BAGS TO DEPLOY. THEY DON'T TELL YOU THAT WHEN SELLING THE CAR. CAN YOU TELL ME IF THE BAGS SHOULD HAVE DEPLOYED? *NM

NHTSA ID
10172491
Incident
Oct 18, 2006
Airbags
Filed May 21, 2005
Crash reported3 injuries reported

I WAS STOPPED AT AN INTERSECTION WAITING FOR THE TRAFFIC LIGHT TO CHANGE. ONE VEHICLE WAS IN FRONT OF ME. I WAS IMPACTED FROM THE REAR BY A THIRD VEHICLE TRAVELING AT A RATE OF SPEED I WOULD ESTIMATE AT SOMEWHERE BETWEEN 20 AND 40 MPH. THE FORCE OF THE IMPACT THREW MY CAR INTO THE CAR IN FRONT OF ME. IN ADDITION TO THE SIGNIFICANT REAREND DAMAGE SUSTAINED, THE IMPACT DESTROYED THE FRONT END OF MY SUV, INCLUDING BUMPER, RADIATOR, HOOD AND DAMAGE TO BOTH FRONT QUARTER PANELS. AND YET THE AIRBAG DID NOT DEPLOY. I'M RECOVERING FROM BACK AND NECK STRAINS AND PAINS FROM THE WHIPLASH EFFECT OF THE ACCIDENT. HOWEVER, I AM SURE THAT I WOULD HAVE EXPERIENCED AND ENDURED LESS TRAMA HAD THE AIRBAG DEPLOYED. THE 2004 BUICK RANIER SUV HAS BEEN TOWED FROM THE SCENE. TODAY OR MONDAY, THE INSURANCE ADJUSTOR WILL DETERMINE IF THE VEHICLE IS REPAIRABLE. BELOW, I HAVE REFERENCED ALL COMPONENT CHOICES RELATED TO THE AIRBAG BECUASE IT DID NOT DEPLOY. NO DETERMINATION HAS BEEN MADE TO DETERMINE THE SPECIFIC PART RESPONSIBLE FOR THE NON-DEPLOYMENT OF THE AIRBAG.

NHTSA ID
10121768
Incident
May 20, 2005
Mileage
23,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .