Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2000 Buick Regal submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
2000 BUICK REGAL WITH 50,000 MILES. BOUGHT THIS VEHICLE USED IN 2007. ALL 4 WINDOW REGULATORS BROKE AND HAD TO BE REPLACED AT A COST OF ALMOST 1600$ CANADIAN. AFTER MUCH RESEARCH I FIND THAT THIS IS A RECURRING PROBLEM ON BUICKS.. THIS SHOULD BE RECALLED BY GM AT THERE EXPENSE. *TR
THE WINDOW REGULATORS ON MY 2000 BUICK REGAL HAVE FAILED. THE DRIVER-SIDE WINDOW AND THE REAR DRIVER SIDE WINDOW HAVE BOTH BROKEN, WITH THE WINDOW FALLING INTO THE DOOR AND THE REGULATOR NOT WORKING. *TR
REGULATOR NEEDED TO BE REPLACED ON THE POWER WINDOW 500 TO REPAIR AIR BAG LIGHTS GO ON AND OFF...1200 TO REPAIR. *JB
I HAVE OWNED A 2000 BUICK REGAL SINCE 2001. A FEW MONTHS AGO, THE DRIVER'S SIDE ELECTRIC WINDOW STARTING OPERATING ERRATICALLY - SOMETIMES IT WOULD NOT WORK AT ALL; OTHER TIMES IT WOULD. MY MECHANIC LOOKED AT IT BUT IT WORKED FINE FOR HIM. LAST WEEK, IT SUDDENLY STOPPED WORKING AND MADE A GRINDING NOISE, CAUSING DIFFICULTY IN EVERY DAY USAGE, SUCH AS PULLING UP TO MAILBOX TO GET MAIL. MY MECHANIC STATED THE PART ALONE WILL COST OVER $300 DOLLARS. I HAVE RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND THIS IS A ROUTINE PROBLEM IN BUICKS DUE TO POOR DESIGN - A PLASTIC PIECE (INVOLVING REGULATOR?) THAT FAILS TOO EASILY. PLEASE ASK BUICK / GM TO ISSUE A RECALL DUE TO THE ENORMOUS FREQUENCY OF THIS PROBLEM. THANK YOU. *JB
ELECTRIC WINDOW MOTORS FAIL LEAVING OPEN WINDOWS IN VEHICLE DUE TO FAULTY GENERAL MOTORS DESIGN. UPON EXAMINATION I FOUND THAT THE STEEL CABLES THAT HOLD THE ELECTRIC WINDOWS IN MY 2000 BUICK REGAL ARE UNDER GREAT TENSION AND THEY SELF DESTRUCT DUE TO THE PLASTIC GUIDES FALLING APART. IF THE CABLE IS NOT IN TENSION THE MOTOR WILL NOT WORK AND THE WINDOW FALLS OPEN INTO THE CAR DOOR. NEW MOTOR REGULATOR ASSEMBLY COSTS $400 FOR EACH WINDOW AND THE DEALERS WANT $400 LABOR TO REPLACE EACH WINDOW. I TIED THE CABLES WITH ROPE TO GET THE WINDOWS TO SHUT WITH THE MOTOR AND THEN FORCED THE WINDOW TO STAY SHUT WITH A WOOD BRACE IN THE DOOR. AFTER PAYING FOR A NEW VEHICLE AND A VEHICLE EXTENDED WARRANTY FROM GM I SHOULD NOT HAVE TO KEEP PAYING $800 PER ELECTRIC WINDOW FOR THE REST OF MY VEHICLES LIFE. THE WINDOWS NOT SHUTTING IS A VEHICLE SAFELY PROBLEM. GM REPRESENTATIVES CLAIM THAT BECAUSE THEIR ELECTRIC WINDOWS FAIL OPEN THAT IT IS NOT A VEHICLE SAFETY PROBLEM. I KNOW OF MANY OTHER BUICK AND PONTIAC OWNERS THAT ARE ALSO HAVING THE EXACT SAME PROBLEMS WITH THESE WINDOWS AS THE VEHICLES AGE OUT OF WARRANTY. *NM
MY COMPLAINT IS MY WINDOWS. MY CAR WILL BE PAID OFF THIS NOV. AND I SHOULD HAVE ALREADY FILED THIS COMPLAINT. THE FIRST OF THIS YEAR MY RIGHT BACK WINDOW GOT STUCK IN THE DOWNWARD POSITION. I CALLED SUPERIOR CHEV TO GET A QUOTE, IT WAS 249.00 JUST FOR THE WINDOW REGULATOR OVER 600.00 PARTS AND LABOR. I HAD TO HAVE THE PART SO I BOUGHT IT AND CAME IN CONTACT WITH SOMEONE THAT COULD PUT IT ON FOR ME FOR ABOUT 90% LESS THAN SUPERIOR CHEV IN DEKALB COUNTY GEORGIA. I ALWAYS HAD TROUBLE WITH THE REAR LEFT WINDOW. I HAVE MY GRANDDAUGHTER CAR SEAT ON THAT SIDE. WHEN I WOULD PICK UP MY SON FROM SCHOOL WE COULD NOT ROLL THE WINDOWS DOWN BECAUSE THEY WOULD NOT COME DOWN. THEN I HAD THE DRIVER'S SIDE DOWN AND IT GOT STUCK IN THE DOWNWARD POSITION. I HAD TO TAKE IT IN TO HAVE SOMEONE TO TIE IT UP WILL PLASTIC TIES BECAUSE IT WAS STARTING TO RAIN. I HAVE TAKEN VERY GOOD CARE OF MY CAR AND IT WAS NOT ABOUT TO GET RUIN OVER SOME RAIN BECAUSE OF A MANUFACTURING DEFECT. I DIDN'T AND DON'T HAVE THE MONEY TO HAVE ALL THESE WINDOWS FIXED. I STILL CAN'T GET THE WINDOWS DOWN ON THE DRIVER'S SIDE OR THE REAR PASSENGER SIDE. I CALLED MONDAY SUPERIOR CHEV OCT 14,2005 INSTEAD OF THE PART BEING 249.00. IT IS NOW 329. HOW IN THE WORLD CAN SOMEONE COME OUT OF THEIR POCKET WITH THIS MUCH MONEY WHEN IT IS THE MANUFACTURERS FAULT. FOR ME IT IS EMBARRASSING TO GO THROUGH A DRIVE-THRU AND OPEN A DOOR TO PAY AND OPEN AGAIN TO PICK-UP THE FOOD. I DON'T GO TO DRIVE-THROUGH NO MORE. IT'S STILL HOT WHEN I WAIT ON MY SON TO GET OFF FROM WORK AND I CAN'T LOWER THE DRIVER'S WINDOW OR THE RIGHT LEFT REAR WHERE MY GRANDDAUGHTER SITS. COULD YOU PLEASE SEE IF THERE IS SOMETHING THAT COULD BE DONE AND NOT JUST FOR ME, BUT FOR OTHER CAR BUYERS TOO. I HAVE ALWAYS BOUGHT WHAT I CONSIDER AMERICAN MADE CARS AND WE NEED TO DO BETTER IN ORDER TO KEEP OUR JOBS. I ALSO HAD A TIE ROD I HAD TO HAVE REPLACED I BELIEVE IT WAS IN 2002 OR 2003. I ALSO HAD A LOCK ACTUATOR PUT ON THE CAR 4/30/02.*JB
THE WINDSHIELD WIPERS FAILED.*JB
MY MAJOR CONCERN IS WHEN I WENT TO REPLACE MY TIRES TODAY GOODYEAR LS EAGLES I WAS TOLD THE TIE RODS WERE WORN SO BADLY THAT THEY COULD NOT DO IT WITHOUT REPLACING THEM TO ALIGN THE CAR PROPERLY. THERE HAD BEEN A NOISE IN THE FRONT OF THE CAR SINCE THE DAY ONE THAT I THOUGHT WAS NORMAL TIRE NOISE, BASED ON MY YEARS OF DRIVING (37 WITHOUT INCIDENT) IT SEEMS WORN TIE RODS AT 31,000 MILES IS SOMETHING TO CONSIDER INVESTIGATING. MY DRIVING IS LOCAL 90% OF THE TIME, 7 MILES EACH WAY TO WORK, 5 DAYS A WEEK. ONCE A MONTH A TRIP TO BOSTON. I TOOK THE OPPORTUNITY TO REPORT THE OTHER LITTLE INCIDENTAL PROBLEMS THAT DO NOT HAVE AN IMMEDIATE EFFECT ON MY SAFETY, THE EXCEPTION BEING THE AIR BAG LIGHT COMING ON AND OFF INTERMITTENTLY. I HAVE NOT REPORTED THESE MINOR PROBELMS TO THE DEALER. I HAVE REVIEWED THE RECALL NOTICES FOR MY BUICK REGAL AND BASED ON MY VIN NUMBER I AM HOPING NHTSA CAN LET ME KNOW IF ALL THE RECALL WORK HAS BEEN PERFORMED. I PURCHASED THE CAR NEW IN JULY 2000 AND I AM ONLY AWARE OF TWO RECALLS THAT REQUIRED US TO REPLACE THE LABELS ON OUR VISORS AND RETURN TO THE DEALER FOR SEAT BELT ASSEMBLY. I HAVE NEVER BEEN CONTACTED FOR THE OTHER REPORTED RECALLS ALTHOUGH THEY OCCURRED IN MAY 00 AND JUNE 00 AND I DID NOT PURCHASE THE CAR UNTIL 7/29/00. IS IT SAFE TO ASSUME THE RECALLS IN MAY AND JUNE WERE PERFORMED ON MY CAR IF IT WAS ONE OF THE VEHICLES IN NEED? DT
CONSUMER COMPLAINED THAT WINDSHIELD WIPERS FAILED TO OPERATE MAJORITY OF THE TIME, THEY WORKED ONLY ON RANDOM BASIS. CONSUMER HAS TAKEN VEHICLE TO DEALER/MECHANIC AND HAS BEEN TOLD THAT IT COULD BE ONE OF NINE PARTS, BUT THEY COULD NOT SEE A REASON FOR ERRATIC OPERATION. *AK CONSUMER STATES THAT ON ONE OCCASION WIPERS FAILED FOR APPROXIMATELY 10 MILES WHILE DRIVING IN HEAVY SNOW. *SLC
THE DRIVERS SIDE REARVIEW MIRROR IS SMALLER THAN THE PASSENGER SIDE MIRROR, THIS DIFFERENCE DECREASES THE VIEWING AREA AND INCREASES THE BLIND SPOT MAKING LANE CHANGES DIFFICULT. NLM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .