1998 Buick Riviera Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1998 Buick Riviera, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Steering718.4%
- Brakes615.8%
- Engine513.2%
- Electrical410.5%
- Tires & wheels37.9%
- Transmission37.9%
- Interior & seats25.3%
- Driver assistance25.3%
- Fuel system25.3%
- Suspension12.6%
- Seat belts12.6%
- Heating & air conditioning12.6%
- Visibility12.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
STEERING WHEEL HAS DEVELOPED A VERY SIGNIFICANT "WOBBLE" WHICH EXISTS REGARDLESS OF WHAT TILT POSITION IT IS IN. THE WOBBLE IS DIAGONAL, FROM NORTHEAST TO SOUTHWEST IN DIRECTION, AND THE APPARENT PIVOT POINT OF THE WOBBLE IS JUST BEHIND INSTRUMENT PANEL LEVEL. HAD CAR AT DEALER FOR OTHER WORK, AND THEY COMMENTED ON IT TOO. DID NOT CALL IT A SAFETY ISSUE THOUGH... WANTED $120 TO FIX IT. I DECLINED AT THE TIME, SINCE THEY DIDN'T THINK THERE WAS A SAFETY CONCERN. I WOULD TEND TO DIFFER WITH THEIR OPINION THOUGH, AND FEEL THEY SHOULD REPAIR THIS AT NO CHARGE DUE TO IT BEING THE STEERING MECHANISM INVOLVED. I'VE HEARD THIS COMPLAINT FROM MANY OTHER 95-99 RIVIERA OWNERS, AND IT SEEMS TO BE EPIDEMIC AMONG THESE CARS. *TR
STEERING WHEEL TILT IS HARD TO UNLOCK. STEERING WHEEL HAS MOVEMENT WHEN LOCKED IN PLACE. FIRST TIME IT HAPPENED, IT BROKE AND YOU COULD NOT KEEP WHEEL IN THE SET POSITION. THIS CAUSES THE STEERING WHEEL TO MOVE WHEN APPLYING THE BRAKES OR TURNING CORNERS. IT WAS FOUND THAT THE LOCK PIN WAS BROKEN INSIDE COLUMN. THIS WAS REPAIRED BACK IN SEP. 2003. HAS STARTED TO DO IT FOR A SECOND TIME. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
UPON STOPPING VEHICLE HAS TO PRESS BRAKES DOWN HARD TO HOLD VEHICLE IN PLACE. VEHICLE JUMPS IF BRAKES ARE NOT HELD DOWN FIRMLY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
CONSUMER PURCHASED TWO NEW TIRES DUE TO FLATS AND THE LOST OF AIR IN A TIRE THAT COULD NOT BE REPLACED. THE FIRST TIRE WENT FLAT FOUR TIMES DUE TO WEAR AROUND THE WHEEL COVERING (TIRE INFO NOT GIVEN).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
IT STARTED OUT AS A SMALL OIL LEAK, BUT I RECENTLY NOTICED THE LEAK HAS EXPANDED SIGNIFICANTLY. IT'S DIFFICULT TO PINPOINT THE LEAK, BUT AN OIL PAN UNDER THE CAR SHOWS SIGNIFICANT PUDDLING OF OIL. A SEALER/CONDITIONER DOESN'T APPEAR TO HAVE BEEN AFFECTED. WHILE ONLINE, I NOTED THAT THE 3800CC 3.8L ENGINE SEEMS NOTORIOUS FOR THIS PROBLEM, AND OTHER MODELS OF GM CARS APPEAR TO BE SUBJECT TO A RECALL. NOT SO THE BUICK, WHICH TO ME, HAS THE SAME ENGINE. GIVEN THAT IS IS KNOWN NOW, I'M CONCERNED THAT THIS LOW PRODUCTION VEHICLE WAS LEFT OUT OF THE RECALL AND SHOULD BE INCLUDED. PUDDLE OF OIL PHOTO ENCLOSED. THIS CONDITION IS MOST NOTICEABLE WHILE THE VEHICLE IS STATIONARY.
TL* THE CONTACT OWNS A 1998 BUICK RIVIERA. WHILE ENTERING THE VEHICLE, THE CONTACT NOTICED ENGINE OIL ON THE GROUND UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,513. UPDATED 04/29/16*LJ *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
INTERMITTENTLY HORN BECAME INOPERABLE, OBSTRUCTING THE DRIVER'S SAFETY. DEALER COULD NOT FIND CAUSE OF THE PROBLEM.*AK
CONSUMER PURCHASED TWO NEW TIRES DUE TO FLATS AND THE LOST OF AIR IN A TIRE THAT COULD NOT BE REPLACED. THE FIRST TIRE WENT FLAT FOUR TIMES DUE TO WEAR AROUND THE WHEEL COVERING (TIRE INFO NOT GIVEN).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
CONSUMER PURCHASED TWO NEW TIRES DUE TO FLATS AND THE LOST OF AIR IN A TIRE THAT COULD NOT BE REPLACED. THE FIRST TIRE WENT FLAT FOUR TIMES DUE TO WEAR AROUND THE WHEEL COVERING (TIRE INFO NOT GIVEN).
CONSUMER WAS TRAVELING ABOUT 30MPH AND ALL FOUR TIRES' TREAD SEPARATED, AND VEHICLE VEERED INTO MEDIAN STRIP.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
VEHICLE WAS NOT ABLE TO SHIFT PROPERLY DUE TO GEARS GRINDING IN TRANSMISSION. ENGINE WAS SUPER CHARGED, BUT NOT TRANSMISSION. AT TRANSMISSION CENTER, CONSUMER WAS INFORMED BEARINGS WERE FAILING AND CAUSED THE GRINDING. *AK *YH
UPON STOPPING VEHICLE HAS TO PRESS BRAKES DOWN HARD TO HOLD VEHICLE IN PLACE. VEHICLE JUMPS IF BRAKES ARE NOT HELD DOWN FIRMLY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
CONSUMER PURCHASED TWO NEW TIRES DUE TO FLATS AND THE LOST OF AIR IN A TIRE THAT COULD NOT BE REPLACED. THE FIRST TIRE WENT FLAT FOUR TIMES DUE TO WEAR AROUND THE WHEEL COVERING (TIRE INFO NOT GIVEN).
VEHICLE WAS REARENDED WHILE AT A STANDSTILL. DRIVER'S SEAT COLLAPSED BACKWARDS DUE TO BACK BREAKING. BOTTOM OF TRACKS WAS TWISTED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1998 BUICK RIVIERA. WHILE DRIVING 40 MPH, THE VEHICLE CONTINUED TO ACCELERATE AND WOULD NOT STOP WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL WITH BOTH FEET. HE DROVE ON THE SHOULDER AND HAD TO PLACE THE VEHICLE IN NEUTRAL FOR IT TO STOP. THE CONTACT OPENED THE HOOD NOTICED THAT THE PLASTIC SHIELD SEPARATED THAT COVERS THE MOTOR. HE WAS ABLE TO TAPE THE SHIELD BACK AND DROVE THE VEHICLE TO HIS RESIDENCE. THE DEALER STATED THAT THE SUPERCHARGER WASTE GATE VALVE SEPARATED AND NEEDED TO BE REPAIRED. THE MANUFACTURER ADVISED HIM TO GET AN EVALUATION FROM THE DEALER. THE DEALER DECIDED TO REDUCE THE LABOR COST TO $223.43. THE CURRENT MILEAGE WAS 57,728 AND FAILURE MILEAGE WAS 57,617. UPDATED 12/12/07
WHILE AT A COMPLETE STOP VEHICLE WILL SURGE FORWARD. DEALER HAS BEEN NOTIFIED. PROBLEM HAS REOCCURRED. DEALER UNABLE TO SOLVE PROBLEM.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
ABOUT TWO MONTHS AGO, WHEN FUELING MY VEHICLE, I NOTICED A PUDDLE OF GASOLINE IN THE VICINITY OF THE LEFT REAR WHEEL, INLINE WITH THE FUEL FILLER DOOR. I HAD NOTED THE CHECK ENGINE LIGHT SUBSEQUENTLY CAME ON AND CODE 0440 (OR A VARIANT OF THAT, I CANNOT RECALL WITH 100% CERTAINTY. WHEN I HAD SOME FREE TIME, I STARTED INVESTIGATING THE EMISSIONS CODE AND DECIDED TO CHECK THE FUEL SYSTEM FROM THE REAR OF THE VEHICLE WORKING FORWARD. WHILE LOOKING AT THE FUEL FILLER NECK, I NOTED A GLINT OF FRESH STEEL BEHIND THE TIRE. UPON REMOVING THE TIRE, I NOTED A HOLE IN THE FILLER NECK THE SIZE OF A US QUARTER. SINCE IT'S A FUEL SYSTEM COMPONENT, I INVESTIGATED WHETHER I COULD GET A REPLACEMENT PART (TO NO AVAIL). MY FIELD EXPEDIENT FIX WAS TO WRAP THE FUEL FILLER INTAKE STEEL PIPE WITH A COPIOUS AMOUNT OF DUCT TAPE AS A TEMPORARY FIX UNTIL I COULD SEE IF A JUNKYARD WOULD YIELD A NEW PIPE. NO SUCH LUCK IN FIND A PART THAT DIDN'T HAVE A HOLE OF SORTS (SEE ENCLOSED PHOTO'S OF 'REPLACEMENT' OFFERINGS. MY INVESTIGATION LED ME TO CONCLUDE THE WEAR IN THE PIPE WAS CAUSED BY WHEEL HOP, PRIMARILY WHEN ROLLING OVER SPEED BUMPS AT A SPEED HIGHER THAN RECOMMENDED, CAUSING THE REAR WHEEL TO "HOP UPWARDS" AND COME IN CONTACT WITH THE PIPE. GIVEN THE AMOUNT OF SPEED BUMPS IN RESIDENTIAL NEIGHBORHOOD, THE LIKELIHOOD OF THIS HAPPENING IS CONSISTENT THE LOCATION OF THE DAMAGE AND THE INNER EDGE OF THE LEFT REAR WHEEL. I'VE ENCLOSED PICTURES OF A 'REPLACEMENT' PIPE THAT WILL HAVE TO BE EPOXIED TO CONTAIN VAPORS AND PREVENT FUEL SPILLAGE UNLESS A PRISTINE PIPE IS FOUND. GIVEN THE EMISSIONS ISSUE ALONG WITH FUEL SPILLAGE WHEN FUELING THE VEHICLE, THERE'S A HIGH LIKELYHOOD OF FURTHER DAMAGE AND POSSIBLE FIRE HAZARD. I'D RECOMMEND A METAL SHIELD BE RETROFITTED TO PREVENT CONTACT FROM THE LEFT TIRE AND THE FUEL FILLER NECK
CONSUMER STATES HORN IS INOPERABLE AT TIMES, ON ONE OCCASION HE HAD TO HIT THE HORN PAD SIX TIMES BEFORE THE HORN WOULD SOUND, DEALER HAS REPAIRED/REPLACED PARTS ON FOUR SEPARATE OCCASIONS. FUEL GAUGE SENDING UNIT FAILED. EMERGENCY BRAKE NEEDED ADJUSTED, THE PEDAL WAS NOT RETURNING ALL THE WAY UP WHEN IT WAS RELEASED. *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
CONSUMER PURCHASED TWO NEW TIRES DUE TO FLATS AND THE LOST OF AIR IN A TIRE THAT COULD NOT BE REPLACED. THE FIRST TIRE WENT FLAT FOUR TIMES DUE TO WEAR AROUND THE WHEEL COVERING (TIRE INFO NOT GIVEN).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DRIVERS SEAT BELT STITCHING COMING APART AND WILL NOT HOLD IN A ACCIDENT. THREAD USED EITHER ROTTED OR DEFECTIVE. ARMSTRONG SERVICE DEPT SENT ME TO A AUTO UPHOLSTERY SHOP TO HAVE IT REPAIRED, THEY REFUSED TO DO IT STATING THAT IT WAS AGAINST THE LAW FOR THEM TO WORK ON IT AND TO RETURN TO THE DEALERSHIP. THE DEALERSHIP SAID THAT THEY COULD ORDER A NEW SEAT BELT ASSEMBLY AND I WOULD HAVE TO PAY FOR IT MYSELF AS THE ORIGINAL WARRANTY WAS NOT IN EFFECT. I STATED THAT I BOUGHT A HIGH QUALITY VEHICLE FROM THEM AND THIS IS MY 4TH BUICK, AS I HAVE ALWAYS OWNED A BUICK PRODUCT BECAUSE OF THEIR REPUTATION AND CUSTOMER SERVICE. I EXPLAINED TO THEM THE VEHICLE HAS ONLY 55,594 MILES AND THE SEAT BELTS SHOULD NOT FALL APART AS I PURCHASED A HIGH QUALITY PRODUCT AND THEY SHOULD REPLACE THE DEFECTIVE SEAT BELT. THE SERVICE PERSON MENTIONED TO ME TO CONTACT BUICK CUSTOMER SERVICE AND GET A CASE NUMBER 1-416031739. THEIR ANSWER WAS THAT I SHOULD HAVE PURCHASED A EXTENDED WARRANTY, BUT THEY WOULD PARTIALLY HELP PAY FOR THE NEW SEAT BELT BUT DID NOT MENTION ANY AMOUNT. I FEEL THAT THIS IS UNFAIR AS I PAID FOR QUALITY AND THIS SHOULD NOT BE A ISSUE. BUICK SHOULD REPLACE THE DEFECTIVE PART AND I SHOULD NOT BE CHARGED FOR IT. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
I STARTED MY CAR, 98 BUICK RIVIERA, AND TURNED THE SEAT HEATER ON. I CAME BACK 5 MINUTES LATER AND STARTED DRIVING MY CAR TO WORK. ABOUT 4 MINUTES AFTER I LEFT MY HOUSE I STARTED SMELLING SMOKE LIKE SOMETHING WAS BURNING BUT I WAS VERY NEAR MY WORK SO I JUST KEPT GOING. AT WORK WHEN I STEPPED OUT OF MY CAR I NOTICED THAT THERE WAS A SMALL FIRE ON MY SEAT AND THAT MY LEATHER COAT WAS BURNING. I PUT OUT THE FIRE AND DISCONTINUED THE USE OF MY SEAT HEATER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
CONSUMER PURCHASED TWO NEW TIRES DUE TO FLATS AND THE LOST OF AIR IN A TIRE THAT COULD NOT BE REPLACED. THE FIRST TIRE WENT FLAT FOUR TIMES DUE TO WEAR AROUND THE WHEEL COVERING (TIRE INFO NOT GIVEN).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .