Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 52 NHTSA owner-reported complaints for the 1996 Buick Roadmaster, most frequently naming the steering, engine and suspension categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 33 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 1996 | 1 | 1 |
| May 1996 | 1 | 2 |
| Aug 1996 | 1 | 3 |
| Sep 1996 | 1 | 4 |
| Oct 1996 | 1 | 5 |
| Feb 1997 | 1 | 6 |
| Mar 1997 | 4 | 10 |
| Apr 1997 | 4 | 14 |
| May 1997 | 1 | 15 |
| Aug 1997 | 2 | 17 |
| Oct 1997 | 2 | 19 |
| Nov 1997 | 1 | 20 |
| Dec 1997 | 1 | 21 |
| Oct 1998 | 1 | 22 |
| Jan 1999 | 1 | 23 |
| Mar 1999 | 1 | 24 |
| Jan 2000 | 2 | 26 |
| Feb 2000 | 1 | 27 |
| May 2000 | 1 | 28 |
| Oct 2000 | 2 | 30 |
| Feb 2001 | 2 | 32 |
| Mar 2001 | 2 | 34 |
| Apr 2001 | 1 | 35 |
| Aug 2001 | 1 | 36 |
| Nov 2001 | 1 | 37 |
| Jan 2002 | 1 | 38 |
| Apr 2002 | 1 | 39 |
| Dec 2002 | 1 | 40 |
| Jan 2003 | 1 | 41 |
| Jun 2003 | 1 | 42 |
| Dec 2003 | 1 | 43 |
| Feb 2004 | 1 | 44 |
| Jan 2005 | 1 | 45 |
| Sep 2005 | 1 | 46 |
| May 2006 | 1 | 47 |
| Jul 2006 | 1 | 48 |
| Nov 2006 | 1 | 49 |
| Dec 2007 | 1 | 50 |
| Dec 2018 | 1 | 51 |
| Aug 2021 | 1 | 52 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWHEELS:LUGS/NUTS/BOLTS/STUDS
AIR BAGS
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
REAR WHEEL SEPARATION
GM NOTIFIED ODI THAT THEY ARE CONDUCTING A RECALL TO RETORQUE THE WHEEL LUG NUTS ON VEHICLES BUILT BETWEEN AUGUST AND SEPTEMBER OF 1995.IT IS ANTICIPATED THAT MOST VEHICLES WILL REQUIRE THE WHEEL LUG NUTS TO BE RETORQUED TO 135 N.M(100 LB. FT.).CUSTOMERS WHO HAVE HAD ALL FOUR OF THEIR TIRES AND WHEELS ROTATED SHOULD HAVE PROPERLY TORQUED LUG NUTS.HOWEVER, GM IS OFFERING CUSTOMERS WHO HAVE HAD THEIR TIRES AND WHEELS ROTATED THE OPTION OF RETURNING TO THEIR DEALER FOR THIS REPAIR OR COMPLETING AND RETURNING AN OWNER REPLY CARD INCLUDED WITH THEIR RECALL NOTICE.THIS ENGINEERING ANALYSIS IS CLOSED.
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 1996 Buick Roadmaster. The contact stated that while driving at an unknown speed, the steering wheel was steering to the left while the vehicle was going to the right as well as while steering to the right the vehicle was going to the left. The dealer or independent mechanic was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 137,831. Invalid VIN provided.
I WAS ON THE WAY HOME THE CAR STARTED TO MAKE A GRINDING TYPE OF NOISE AS WELL AS A BOUNCE AND CAME TO A STOP A A RED LIGHT TO TURN LEFT AND AS I WAS TURNING LEFT MY RIGHT FRONT TIRE FELL OFF BOUNCING AWAY BENT MY FRONT PASSENGER FENDER AS WELL AS TRIM I HAD TO PAY A TOW TRUCK $150 TO TAKE MY CAR TO MY HOUSE TO FIX ALL 5 WHEEL STUDS ALSO WHEN I BOUGHT THE CAR THE SEAT BELT DOESN'T CLICK TO STAY IN POSITION THE INTERIOR LIGHTS DON'T TURN OFF I HAVE TO DISCONNECT THE BATTERY SO THE CAR WON'T DIE OVER NIGHT AND NOW THE ENGINE DOESN'T NOT WANT TO TURN OVER AS IT DID BEFORE I HAVE CHANGED THE DISTRIBUTIOR CAP SPARK PLUGS AND WIRES COMPLETE OIL CHANGE ENGINE TRANSACTION TRANSFER CASE OIL IN THE REAR AXEL AND OXYGEN SENSORS AND THE CAR IS STILL HAVEING TROUBLE TO TURN AND STAY ON JUST IN IDEL AND ON TOP OF THAT THE CLUSTER DOESN'T NOT MARK MY SPEED AND THE GAS METER IS MORE OR LESS A QUARTER OFF MARKING I HAVE MORE THEN WHAT I DO HAVE
CAR ALL OF A SUDDEN DARTS LEFT THEN HAS A LARGE AMOUNT PLAY IN STEERING . THEN IT MAY NOT DO IT FOR FOUR OR FIVE DAYS THEN IT MAY GO THE OTHER WAY. THIS IS A HIGH MILEAGE CAR BUT I SEE WHERE THERE IS ANOTHER ONE LISTED AS DOING THE SAME THING. *TR
THE LOWER CONTROL ARM BALL JOINT BROKE OFF WHEN I STARTED TO DRIVE THE CAR IN A PARKING LOT ON OCTOBER 31, 2006. I HAD TO HAVE A NEW LOWER ARM AND BALL JOINT INSTALLED ON THE CAR SINCE A BOLT HAD SHEARED HOLDING THE BALL JOINT TO THE ARM. BUICK HAD A PREVIOUS RECALL ON THIS, BUT MY CAR WAS SUPPOSEDLY BUILT WITH A LATER SERIAL NUMBER. I HAVE THE BROKEN ASSEMBLY STORED IN MY GARAGE. *JB
UPON LEAVING FOR WORK IN THE MORNING, MY 1996 BUICK ROADMASTER WITH 56,600 MILES WOULD NOT START. I HAD THE CAR TOWED TO A LOCAL AUTO REPAIR GARAGE. WENT TO PICK UP CAR A COUPLE OF DAYS LATER AND THE MECHANIC TOLD ME I WAS LUCKY THERE HAD NOT BEEN A FIRE OR EXPLOSION DUE TO THE SMOLDERING FUEL PUMP AND MELTED WIRING HARNESS INSIDE THE FUEL TANK. HE GAVE ME THE PART. I THOUGHT THAT GENERAL MOTORS WOULD BE INTERESTED IN HEARING ABOUT THIS DEFECT AS I WAS SURE THAT MANY OTHER ROADMASTERS ARE STILL ON THE ROAD. I CALLED THE CUSTOMER RELATIONS DEPT. ON 6/27 AND RELATED THIS SAFETY CONCERN AND ALSO SENT AN E-MAIL TO THEM ON THEIR WEBSITE OFFERING TO SEND PICTURES OF THIS PART. AS OF TODAY, 7/6/06, I HAD NOT HEARD FROM ANYONE SO I CALLED AGAIN. I EMPHASIZED MY CONCERNS AGAIN AND ALSO REQUESTED TO BE COMPENSATED FOR THIS REPAIR AS I FELT THIS WAS NOT A NORMAL WEAR AND TEAR PROBLEM, BUT A DEFECT PROBLEM. I WAS TOLD THAT THE VEHICLE WAS TOO OLD. I TOLD THEM THAT I DID NOT REALIZE THERE WAS A TIME LIMIT ON PEOPLE'S SAFETY AND WELL BEING. I ALSO TOLD THEM THAT I WAS DISAPPOINTED THAT NO ONE AT GM WAS INTERESTED IN SEEING THIS PART OR PICTURES. THEY COULD BE RELYING ON THE FACT THAT THE GAS TANK IS UNDER A VACUUM, BUT IN THIS CASE, THE PUMP WAS ACTUALLY SMOLDERING AND IF I HAD HAPPENED TO STOP AND GET GAS WHILE THIS WAS SMOLDERING AND REMOVED THE GAS CAP AND ADDED THE THIRD ELEMENT, OXYGEN, THERE VERY WELL COULD HAVE BEEN A FIRE OR EXPLOSION. THIS IS AN ORIGINAL GM PART AND I FIND IT HARD TO BELIEVE THAT GM HAS NO INTEREST IN THIS MATTER. THE ORIGINAL MILEAGE SHOULD BE A FACTOR, NOT JUST THE YEAR. CUSTOMER RELATIONS TOLD ME THEY WOULD SEND ME IN WRITING THEIR REFUSAL TO ASSIST ME WITH ANY COMPENSATION FOR THE REPAIR. WHAT BOTHERS ME THE MOST IS THEIR LACK OF CONCERN FOR OTHER PEOPLE'S SAFETY. *JB
DRIVING ON SAN PABLO DAM RD JUST PAST APPIAN WAY AT ABOUT 30-35 MPH THE RIGHT FT TIRE FOLDED UP UNDER THE CAR THE LOWER BALL JOINT FAILED AND SNAPPED IN HALF. *JB
SINCE NEW THIS 1996 BUICK ROADMASTER STATION WAGON HAS HAD 4 TRANSMISSIONS INSTALLED IN IT. THIS PARTICULAR CAR HAS THE FACTORY INSTALLED 5000LB TOW PACKAGE. THIS CAR USES THE GM, 4L60E, 4 SPEED, ELECTRONIC TRANSMISSION. ACCORDING TO THE ORIGINAL OWNER, THE 4L60E TRANSMISSION WENT OUT WHEN IT ONLY HAD ROUGHLY 40,000 MILES ON IT. HE TOLD ME THE 2ND TRANSMISSION WENT OUT 40,000MILES AFTER IT WAS INSTALLED. THE PREVIOUS OWNER TOLD ME HE HAD THE 3RD TRANSMISSION INSTALLED WHEN THE CAR HAD 85,000 MILES ON IT. I BOUGHT THE CAR WITH 119,000 MILES ON THE ODOMETER, AND THE 3RD TRANSMISSION FAILED WHEN THE CAR HAD 142,000 MILES ON IT. THE 4L60E TRANSMISSION IS A VERY POOR TRANSMISSION FOR THE TASK ASSIGNED. THE CAR ALREADY WEIGHS 4500LBS AND IS RATED TO TOW 5000 MORE LBS. MAKING UP ROUGHLY A 10,000LB PLATFORM. THIS TRANSMISSION FAILS IN MANY, MANY VEHICLES IT WAS INSTALLED IN REGARDLESS OF PURPOSE, USE, OR CARE. *NM
VEHICLE IS EXPERIENCING PROBLEMS WITH THE AUTO DOOR LOCKS, AND THE COURTESY LIGHTS. OWNER HAS CONTACTED THE MANUFACTURER WHO SAYS THERE IS NOTHING THEY CAN DO. PROVIDE FURTHER DETAILS. *NM
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
ELECTRICAL SYSTEM; EQUIPMENT
This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable. E version update is to add administrative details.
EQUIPMENT
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
EQUIPMENT
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.