2015 Buick Verano Driver assistance Problems

My vehicle was rear ended and when the wire connection was detached there was signs of corrosion cause by moisture. The insurance company wont pay for it because the Buick mechanic said this is a common issue with Buick Verano's. When moisture gets into the connectors all instruments on the dashboard goes haywire. it's my belief that this may cause the car to stall and if that happens no power steering or no power breaks.

NHTSA ID

11609891

Incident

Aug 6, 2024

Radio/Infotainment would turn itself off and then back on while driving and heat/ac would do the same. Then service side detection system alert would come up on screen. Heat stopped working 90% of the time which wasn't safe during winter when I needed the defrost on. Multiple times had to wipe windshield to get condensation off while driving due to no defrost working. Took it to the shop and replaced left sensor due to corrosion (waited a week for the part) and less than a week later the right sensor (waited a month for the part)stopped working. I was then advised if you replaced one sensor the other with fail if not replaced at the same time. How? Why? Because sensors are $755 a piece that's why. I live alone and am the sole bread winner and this made it extremely difficult to get to work. Add on the $2,500.00 to repair. I wouldn't have bothered to repair it but I needed defrost for safety reasons. Ridiculous that these things are married together in a system that isn't protected at all from the elements and the manufacturer is aware of this. Complete rip off and money grab.

NHTSA ID

11517093

Incident

Feb 8, 2022

The Service Side Detection System (SSDS) maintenance light appears on my dashboard and remains unless I cancel it out by pressing the menu button on the turning signal. Both sides of the vehicle cannot accurately detect when vehicles are approaching and passing…the SSDS indicator lights in the side mirrors come on and off randomly. Currently, my left mirror indicator light remains lit even when the vehicle is turned off. The problem started with my fan…it stopped blowing air. I made a stop and when I restarted my vehicle the fan started again. This problem started about 6-8 months ago. Now…it is getting worst…I am getting errors on all my systems when I start my car. Yesterday, I couldn’t turn my car off…finally when I did, I couldn’t start it. I was not able to engage the brake pedal and couldn’t turn over the vehicle. I remote started the vehicle; however, when I tried to actually start the vehicle by pressing the Engine start button it would not turn to green…now, unable to turn over the car completely and again unable to turn off the car I utilized the remote to shut the engine off. This morning, engine turned on and only the SSDS light came on and Theft Detection…fan blower going off and on randomly. A recall is needed.

NHTSA ID

11425272

Incident

Jul 16, 2021

SERVICE SIDE DETECTION SYSTEM LIGHT CAME ON OUT OF NOW WHERE, BEFORE IT CAME ON A FEW DAYS PRIOR THERE WAS NO ONE INFRONT OF ME, I WAS IN THE FREEWAY RAMP GETTING ON AND IT HAD THE AVOID FORWARD CRASH ALARM CHIME AND POP UP ON THE DASH. DRIVING TO WORK AND THE SERVICE SIDE DETECTION SYSTEM LIGHT CAME ON. I'M READING IT'S A VERY VERY COMMON ISSUE WITH THE BUICK, AND CHEVY PUT OUT AN RECALL ON IT FOR THE CRUZE WITH THE SAME ISSUE.

NHTSA ID

11406428

Incident

Apr 1, 2021

Mileage

37,500 mi

RIGHT SIDE PASSENGER BLIND SPOT DETECTION DOES NOT WORK AND "SERVICE SIDE DETECTION SYSTEM" ERROR MESSAGE NOW APPEARS ON DASHBOARD. UPON REVIEW THIS APPEARS TO BE THE SAME ISSUE THAT AFFECTS THE CHEVY CRUZE OF SAME YEAR FOR WHICH CAMPAIGN #N172097060 WAS ISSUED IN APRIL 2019. THE SENSOR MODULE SEEMS TO HAVE FAILED DUE TO POOR DESIGN THAT ALLOWS WATER TO GET IN EASILY. (THE VERANO IS VIRTUALLY THE SAME CAR).

NHTSA ID

11386323

Incident

Nov 1, 2020

Mileage

29,500 mi

IT ALL STARTED WITH THE SIDE DETECTION SYSTEM. TOLD ME TO HAVE IT SERVICED, AS I WAS ON THE HIGH WAY THE ELECTRICAL STATED GOING CRAZY. GAUGES GOING BACK AND FOURTH CONSTANTLY, RADIO TURNED OFF, FANS TURNED OFF, AND BLIND SPOTS KEPT BLINKING. THE MECHANIC FOUND A CORROSION ISSUE. THEY WERE ABLE TO UNPLUG IT BUT IT ALSO MADE IT SO MY REAR BRAKE LIGHT ON THE RIGHT WOULD NOT WORK (WHICH IS ILLEGAL). IT WOULD COST ME OVER $1,000 TO FIX THIS ISSUE SINCE THE CORROSION ISN'T COVERED BY THE WARRANTY. THIS VEHICLE WAS MADE WITH A FAULTY ITEM GOING OUT OF THE FACTORY THAT WAY. I AM APPALLED IN GM FOR LETTING A VEHICLE GO OUT ON THE STREET THIS WAY.

NHTSA ID

11384364

Incident

Dec 21, 2020

Mileage

65,000 mi

BLIND SPOT DETECTION SENSORS BECOME CORRODED DUE TO BEING EXPOSED TO THE ENVIRONMENT. THIS IS A FAULTY DESIGN AND AN EXPENSIVE REPAIR. GM REFUSES TO ACKNOWLEDGE THE PROBLEM EVEN THOUGH THE SYSTEM CAN FAIL AT ANYTIME WITHOUT WARNING AND CAUSE AN ACCIDENT. WHEN THE SENSORS BECOME CORRODED, THEY COULD ALSO CAUSE OTHER PROBLEMS WITH THE ELECTRICAL SYSTEMS IN THE VEHICLE, THOUGH THIS HAS NOT HAPPENED TO ME YET. I'VE TWO[2] SENSORS FAIL WHILE THE CAR WAS UNDER WARRANTY, AND NOW THE 3RD ONE HAVE FAILED, WHILE THE CAR IS OUT OF WARRANTY. BIG DOLLAR FIX THE BUICK IS CLEANING UP ON.

NHTSA ID

11321743

Incident

Apr 13, 2020

Mileage

41,000 mi

UPON STARTING THE CAR WE HAVE NO WORKING GUAGES. THE TEMPERATURE AND GAS LEVEL DON'T WORK. AND THE FOLLOWING ERROR MESSAGES SHOW UP ON THE DASH. SERVICE AIR BAG, TIRE MONITORING SYSTEM, FRONT CAMERA, PARKING ASSIST, SIDE DETECTION SYSTEM, AND THEFT DETERRENT SYSTEM. THE CAR IT BASICALLY UNDRIVEABLE. THE BLINKERS DO NOT WORK, HEATED SEATS (THOUGH THAT IS MINOR) RADIO STOPS WORKING. WE DON'T KNOW WHAT THE TEMPERATURE OF THE ENGINE IS, HOW MUCH FUEL WE HAVE AND HOW FAST WE ARE GOING. THERE IS ONLY 68,800 MILES ON IT. WHEN I CALL THE DEALERSHIP (THEY'RE THE ONLY ONES WITH THE TECHNOLOGY TO LOOK AT THIS AND TROUBLESHOOT) THEY TELL ME IT'S A FEW HUNDRED DOLLARS JUST TO RUN DIAGNOSTICS. THIS IS RIDICULOUS THAT THE CAR IS THIS UNSAFE TO DRIVE BUT I HAVE TO PAY TO DIAGNOSE IT. THEN I FIND OUT JUST TO REPLACE THE SIDE DETECTION SYSTEM WILL COST ME LIKE $700. I CAN'T IMAGINE WHAT IT WOULD TAKE TO FIX THIS BIGGER ISSUE. I'M FORCED TO PAY TO HAVE DIAGNOSTICS RUN AT THIS POINT BECAUSE I CAN'T HAVE MY WIFE AND DAUGHTER DRIVING AROUND IN THIS VEHICLE WHEN IT'S THIS UNSAFE. I ALSO HAVE A VIDEO I CAN UPLOAD IF NEEDED. BUT FOR NOW I TOOK SCREENSHOTS OF THE VIDEO AND WILL UPLOAD THEM. WHAT CAN BE DONE ON STUFF LIKE THIS? I APPRECIATE YOUR TIME, JASON

NHTSA ID

11320315

Incident

Mar 25, 2020

Mileage

68,800 mi

CHEVY CRUZE SERVICE SIDE DETECTION MODULE WAS RECALLED. BUICK VERANO USES THE SAME PART. MY BUICK SHOWED SERVICE SIDE DETECTION. THE DESIGN ALLOWS WATER AND SALT TO INTERFERE WITH THE PERFORMANCE. IT SHUT DOWN MY CAR. ENABLED MY ANTILOCK THEFT SYSTEM AND ALL VOLTAGE SYSTEMS SHUT DOWN. THE CAR PROCEEDED TO DRIVE ERRATICALLY. I WAS ADVISED ONLINE BY A BUICK MECHANIC TO UNPLUG THE DEVICE. MY CAR IS DRIVABLE AGAIN. THIS IS A SAFETY ISSUE. I PAID EXTRA FOR THE BLIND SPOT DETECTOR. EVEN IF I REPLACE IT THE DESIGN WILL ALLOW IT TO HAPPEN AGAIN. IT IS NOT PROTECTED WHERE IT IS LOCATED AND IT SENDS VOLTAGE ERROR CODES OFF(ALL VOLTAGE CODES) SERVICE AIRBAGS, SERVICE EVERYTHING. I HAVE PICTURES AS PROOF. PROOF OF THE CONVERSATION ADVISING ME TO DISCONNECT IT AND A READ OUT FROM A LOCAL GM DEALER SHOWING EVERY VOLTAGE CODE FAILURE.

NHTSA ID

11318979

Incident

Mar 21, 2020

I PURCHASED MY BUICK VERANO ON 12/29/2017. DURING THE FIRST WHILE DRIVING MY ELETRICAL SYSTEM JUST SHUT DOWN ABOUT 2-3 TIMES. IN THE SECOND YEAR IT STARTED HAPPENING MORE OFTEN WHILE MAKING A TURN OR JUST GOING AROUN ANOTHER VEHICLE. FROM JULY TO AUGUST THE ELECTRICAL SYSTEM SHUT DOWN ABOUT 5 TIMES IN ABOUT A 5 WEEK SPAN WHICH MADE IT VERY HARD TO STEER THE VEHICLE AND ALL OF THE RADIO SCREEN SHUT DOWN ALSO. THIS ISSUE HAS ME WORRIED BECAUSE AT HIGH SPEEDS IF THIS HAPPENS IT WILL BE VERY HARD TO CONTROL THE VEHICLE. I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. HAS THE CAR DEALERS ACKNOWLEDGE THIS ISSUE AND WHAT DO THEY RECOMMEND TO DO?

NHTSA ID

11243038

Incident

Aug 10, 2019

Mileage

40,000 mi

TL* THE CONTACT OWNS A 2015 BUICK VERANO. WHILE PARKING AT A RESTAURANT, THE ENGINE REVVED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE LUNGED MORE THAN FIVE FEET ACROSS TWO CONCRETE CURBS AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11204968

Incident

Apr 25, 2019

Mileage

38,000 mi

CERTAIN SYSTEMS OF MY CAR WHILE I AM DRIVING WILL SHUT DOWN. FOR EXAMPLE I WILL BE TAKING A TURN AND THE POWER STEERING WILL GO OUT. OTHER THINGS THAT SEEM TO SHUT DOWN EITHER AT THE SAME TIME OR SEPARATELY ARE THE RADIO/ SCREEN, THE CRUISE CONTROL, BLINKER, ECT. THIS HAS BEEN AN ISSUE ESPECIALLY WHEN I AM TURNING AND THE POWER STEERING GOES OUT. I LOOKED ONLINE TO SEE WHAT MAY BE THE PROBLEM AND NOTICED PLENTY OF OTHER PEOPLE HAVE HAD THESE ISSUES AS WELL WITH NO ONE BEING ABLE TO FIND A SOLUTION.

NHTSA ID

11139850

Incident

Oct 11, 2018

Mileage

62,000 mi

2015 BUICK VERANO. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED WHEN SHE SHIFTED THE VEHICLE INTO DRIVE, SHE REMOVED HER FOOT FROM THE BRAKE AND THE VEHICLE TOOK OFF WITHOUT HER APPLYING THE ACCELERATOR. SHE ATTEMPTED TO APPLY THE BRAKE, BUT IT FAILED TO SLOW OR STOP THE VEHICLE. INSTEAD, THE VEHICLE PICKED UP SPEED AND THE STEERING BECAME LOOSE AND DELAYED AND THEREFORE, SHE WAS UNABLE TO ACCURATELY STEER THE VEHICLE, WITHOUT THE ABILITY TO STOP OR CONTROL THE SPEED, THE VEHICLE PROCEEDED TO GO THROUGH A STOP SIGN AND CROSSED OVER A MAJOR HIGHWAY, JUMPING A CURB ACROSS THE ROAD. SHE CONTINUED TRYING TO STOP AND STEER AND FINALLY THE VEHICLE TURNED LEFT AND CROSSED BACK OVER THE HIGHWAY AND INTO HER NEIGHBOR'S FRONT LAWN. THE VEHICLE STRUCK A LAMP POST, DROVE THROUGH A SMALL WOODEN FENCE, A BICYCLE, LAWN FURNITURE AND HIT A TREE HEAD-ON. WHEN THE CONSUMER HIT THE TREE, HER HEAD WENT THROUGH THE WINDSHIELD, HER RIGHT HAND WAS FRACTURED AND HER LEFT HAND WAS BROKEN. *JB

NHTSA ID

10888370

Incident

Mar 27, 2016