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2017 Buick Verano Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Aug 31, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Buick Verano, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical422.2%
  • Steering316.7%
  • Powertrain (other)211.1%
  • Airbags211.1%
  • Body & structure211.1%
  • Driver assistance211.1%
  • Visibility15.6%
  • Interior & seats15.6%
  • Other / unspecified15.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.

NHTSA ID 11575844 · filed Mar 6, 2024

Electrical system shut off and I lost control of car

NHTSA ID 11542168 · filed Sep 1, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

Steering gear linkage went out

NHTSA ID 11611974 · filed Aug 31, 2024

Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.

NHTSA ID 11575844 · filed Mar 6, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.

NHTSA ID 11575844 · filed Mar 6, 2024

THESES ITEM HAD A RECALL... AND NO ONE NOTIFIED ME. THE ISSUES WAS NEVER CHECKED OR FIXED

NHTSA ID 11402877 · filed Mar 14, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

The contact owns a 2017 Buick Verano. The contact stated while driving at an undisclosed speed, she noticed that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 120,000.

NHTSA ID 11507182 · filed Feb 14, 2023

I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.

NHTSA ID 11155378 · filed Dec 1, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.

NHTSA ID 11597865 · filed Jul 1, 2024

I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.

NHTSA ID 11155378 · filed Dec 1, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

Electrical system shut off and I lost control of car

NHTSA ID 11542168 · filed Sep 1, 2023

I keep getting a message stating "service side detection system" every time my car is started. This happened shortly after getting a car wash. I no longer can use the blind spot system in my car. I have done some research online and have seen that this is a common issue in chevy cars, (NHTSA Bulletin Subject N172097060) and I'm seeing a few videos pop up on Youtube(https://www.youtube.com/watch?v=UW6pyWp2uKo). I have yet to take it to the dealer as I keep reading online that it will cost $500+ to fix but I'm willing to in order to get some kind of investigation started to make Buick/GM pay for the repair.

NHTSA ID 11479080 · filed Aug 12, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.

NHTSA ID 11597865 · filed Jul 1, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.

NHTSA ID 11597865 · filed Jul 1, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.

NHTSA ID 11155378 · filed Dec 1, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .