Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 67 NHTSA owner-reported complaints for the 2000 Cadillac Catera. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 67 · page 1 of 3
PASSENGER SIDE "CURTAIN" AIRBAG IN SEAT WENT OFF WHILE MY CAR WAS STOPPED AND ENGINE NOT RUNNING WITH NO CAUSE OR IMPACT WHILE NOT CLOSE TO ANYTHING IN A PARKING LOT.
I GOT IN MY CAR, 2000 CADILLAC CATERA WHICH WAS STATIONARY IN A PARKING LOT AND CLOSED THE DRIVER DOOR AT THE SAME TIME REACHING BACK TO GET SEAT BELT AND "BANG" AN EXPLODING SOUND. THE DRIVER SIDE SEAT AIR BACK EXPLODED, IN A PARKING SPOT. CAUSING, LESIONS, AND CONTUSIONS, ON THE LEFT ARM, AND A SPRAIN WRIST. ALSO, SCRAPE AND BRUISING OF SIDE, RIB AREA. ALSO, MY BOYFRIEND WAS IN THE PASSENGER'S SEAT AND HE SUFFERED AN ASTHMA ATTACK FROM THE DUST.
OIL COOLER GAVE OUT CAUSING CAR TO OVERHEAT. HAS THERE BEEN A RECALL? IF YES, WHAT IS THE PROCESS FOR A CLAIM? *TT
WHILE TRAVELING AN 8 MILE TRIP TO MY MOTHERS TRAVELING AT A SPEED OF 45 MILES PER HOUR THE SPEEDOMETER JUST STOPPED WORKING AND THE STEERING SEEMED TO TIGHTEN UP A LITTLE BIT THE NEXT TIME I DROVE THE CAR THE STEERING WAS HARD TO MANEUVER AND ITS ALMOST AS IF THE POWER STEERING IS NOT FUNCTIONING PROPERLY. I HAD THE POWER STEERING LOOKED AT AND IT IS FINE THE OIL LIGHT IS NOW ON 24/7 BUT THE OIL LEVEL IS FINE AND WAS JUST RECENTLY CHANGED. THIS CAR SHOULD HAVE NEVER BEEN PRODUCED BY CADILLAC IT IS NOTHING BUT A DISGRACE TO THE NAME. *TR
TL* THE CONTACT OWNS A 2000 CADILLAC CATERA. THE CONTACT STATED THAT WHILE TRAVELING 15 MPH, THE PASSENGER SIDE CURTAIN AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT WAS ABLE TO MERGE THE VEHICLE INTO A NEARBY PARKING LOT. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 47,200 AND THE CURRENT MILEAGE WAS 47,300.
TL* THE CONTACT OWNS A 2000 CADILLAC CATERA. THE CONTACT STATED HE PARKED IN HIS DRIVEWAY AND NOTICED THAT THE ODOMETER SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY HAD TO REPLACE THE SOFTWARE IN THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 90,000. THE VIN NUMBER WAS NOT AVAILABLE.
THE CAR KEEPS ON OVER HEATING, THE OIL LIGHT KEEPS ON COMING ON BECAUSE OF THE OVER HEATING AND ALSO THE CAR DOES NOT ALWAYS WANT TO START I HAVE TO JUMP IT OFF ALOT. IT IS NOT THE BATTERY BECAUSE I HAVE GOTTEN IT CHECKED PLENTY OF TIME. BUT WHEN I JUMP IT OFF THE WIRES GET REALLY HOT AND START TO MELT SO I TAKE THEM OFF. ALSO THE DASHBOARD LIGHT DON'T WORK VERY WELL I HAVE TO BANG ON THE DASH BOARD FOR THEM TO EVEN BARLEY COME ON AT NIGHT.. THERE NEED TO BE BIG TIME RECALLS ON THIS CAR!!! *TR
TL* THE CONTACT OWNS A 2000 CADILLAC CATERA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE STOPPED. THE CONTACT SUCCESSFULLY RESTARTED THE VEHICLE AND CONTINUED TO DRIVE. THE FAILURE RECURRED WHETHER THE VEHICLE WAS STOPPED OR IN MOTION AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2000 CADILLAC CATERA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIRBAG DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED UNEXPECTEDLY TWO DAYS AFTER THE VEHICLE WAS INVOLVED IN A CRASH. THE DEALER AND MANUFACTURING WERE CONTACTED AND WERE EXPECTED THE PERFORM AN INSPECTION ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,994 AND THE CURRENT MILEAGE WAS 88,000.
TL*THE CONTACT OWNS A 2000 CADILLAC CATERA. THE VEHICLE STALLED WHENEVER HE STOPPED AT A TRAFFIC LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS INFORMED ABOUT THE FAILURES THAT HAS OCCURRED; HOWEVER, THEY ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHICH COST HIM $100. THE FAILURE CONTINUED TO OCCUR. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
I WOULD DRIVE THE CATERA RIGHT ON THE MAIN BUSY ROAD MY CAR MADE A SUICIDAL STOP! I PANIC! IMMEDIATELY PUT THE EMERGENCY HAZARDOUS LIGHTS ON. I TOOK IT TO THE MECHANIC AND HE SAID HE IS READING THE SENSOR ARE BAD, SO I SPENT OVER $300.00 DOLLARS REPLACING THEM, I CONTINUE TO HAVE THE CAR STOP IN THE MIDDLE OF THE ROAD, I HAVE BEEN VERY LUCKY THAT I HAVE NOT BEEN HIT OR IN A SERIOUS ACCIDENT. AGAIN I TOOK THE CAR TO THE MECHANIC A DIFFERENT PERSON THIS TIME. HE SAID; IT WAS THE MANIFOLD INTAKE, THEY ARE PLASTIC AND THEY CRACK OR BEND WHEN THE CAR ENGINE HEATS, THE MECHANIC AND I LOOKED FOR DIFFERENT JUNKYARDS TO OUR SURPRISE MOST OF THE CADILLAC OF THAT MADE THE VERY PIECE WE WERE LOOKING FOR WAS MISSING. (PLASTIC AIR TAKE AND THE HOSE) IT DOES NOT TAKE A ROCK SCIENTIST TO KNOW THAT THERE IS A SERIOUS PROBLEM WITH PUTTING A PLASTIC INTAKE INSIDE A ENGINE THAT HOLDS A LOT OF HEAT. SPECIALLY FOR ME I LIVE IN A YEAR AROUND HOT WEATHER. I WENT TO DIFFERENT AUTO PART STORES TO FIND THE PART BECAUSE THE JUNKYARD WAS OUT OF THE QUESTION WHAT I DID FIND ALL THE AUTO PARTS STORE HAD NOTHING GOOD TO SAY ABOUT THIS CAR. IT HAS A BAD REPUTATION THIS BEAUTIFUL DREAM CADILLAC CATEREA IS THE BAD APPLES OF THE CADILLAC, IT IS ASHAMED YOU DON'T HAVE A RECALL ON THESE CARS. IT LOOKS LIKE IT CHEAPER TO STOP MAKING THEM THAN TO FIX THE PROBLEM. THE PROBLEM I SEE THEY ARE STILL OUT IN THE STREET. UNFORTUNATELY I HAVE ONE. I CALLED GM AND THEY WOULD NOT HELP ME BECAUSE I DID NOT BUY THE CAR FROM THEM OR HAVE I REPAIRED THE CAR WITH THEM. BUT IS THIER CAR MODEL. DON'T GET IT. THEY GAVE BIRTH TO DEFECTIVE CARS NOW THEY WANT US TO FIX THE PROBLEM. *TR
WHILE DRIVING DOWN THE INTERSTATE MT CHECK ENGINE LIGHT CAME ON I THEN TOOK MY 2000 CADILLAC CATERA TO THE SHOP WHO GAVE THE INFORMATION ON TECHNICAL BULLETIN FROM YOUR WEB SITE # 623422 IT IS THE SECONDARY AIR INJECTION HOSE FAILURE. *TR
TL*THE CONTACT OWNS A 2000 CADILLAC CATERA. THE CONTACT WAS EXPERIENCING ISSUES WITH THE ABS LOCKING. THE FAILURE ALSO CAUSED THE SPEEDOMETER TO MALFUNCTION. THE BRAKES WORKED INTERMITTENTLY. THE DEALER STATED THAT THE ABS REPAIR WOULD COST $2,000. THE MANUFACTURER OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 74,232 AND FAILURE MILEAGE WAS APPROXIMATELY 73,000. UPDATED 08/04/09 *BF THE CHECK ENGINE LIGHT ILLUMINATED AND THE SPEEDOMETER WAS NOT ACCURATE. UPDATED 08/06/09.*JB
2000 CADILLAC CATERA. STEREO CUTS OFF ON ITS OWN AND DOES NOT CUT ON SOMETIMES. TRUNK BUTTON DOES NOT WORK UNLESS THE CAR IN ON AND IN GEAR. FUEL BUTTON DOES NOT WORK UNLESS CAR IN ON AND IN GEAR. MAJOR ELECTRICAL WIRE PROBLEMS. *TR
TL*THE CONTACT OWNS A 2000 CADILLAC CATERA. THE CONTACT STATED THAT BOTH OF THE FRONT DOORS FAIL TO OPEN FROM THE INSIDE OR OUTSIDE WHILE UNLOCKED. HE MUST CLIMB THROUGH THE BACK SEAT IN ORDER TO ENTER AND EXIT THE VEHICLE. THE CADILLAC DEALER STATED THAT BOTH FRONT DOOR LATCHES MUST BE REPLACED AT THE COST OF $890. THE DEALER ALSO STATED THAT THE PART WAS DEFECTIVE AND COULD NOT HAVE BEEN PREVENTED BY THE CONTACT. THE MANUFACTURER COULD NOT ASSIST OR PROVIDE REIMBURSEMENT. THE FAILURE MILEAGE WAS 98,000.
SAFETY AND OPERATIONAL HAZARD: BOTH OF THE FRONT DOORS DO NOT OPEN FROM THE OUTSIDE OR INSIDE WHILE UNLOCKED. WE HAVE TO CLIMB THROUGH THE BACKSEAT TO GET IN AND OUT OF THE CAR. THE CADILLAC SHOP STATES BOTH FRONT DOOR LATCHES MUST BE REPLACED FOR A TOTAL OF $890. THE CADILLAC SHOP STATES THIS IS A DEFECTIVE PART AND COULD NOT BE PREVENTED BY THE CUSTOMER. AFTER SPEAKING WITH SEVERAL PEOPLE AND NUMEROUS AMOUNT OF TIME SPENT ON THE PHONE WITH CADILLAC CUSTOMER SERVICE AT 866-790-5700, CADILLAC DETERMINED (AFTER FOUR DAYS WITHOUT A CAR) THAT THEY COULD NOT PROVIDE ANY RESOLUTION OR COST ASSISTANCE FOR US. I ASKED TO SPEAK TO THE SUPERVISOR AND WAS EVENTUALLY TRANSFERRED TO NICK OWENS. HE STATED THAT HE IS THE SUPERVISOR AND THERE IS NO RESOLUTION. I REQUESTED CADILLAC CUSTOMER SERVICE TO BEGIN A RECALL OR BULLETIN TO REPLACE THE FRONT DOOR LATCHES AND FINANCIALLY ASSIST OTHER CADILLAC OWNERS THAT HAVE ALREADY HAD TO PAY TO REPLACE THESE DEFECTIVE PARTS (FRONT DOOR LATCHES) THAT PRESENT BOTH SAFETY AND OPERATIONAL HAZARDS. *TR
RADIATOR, OIL LEAKS, TRANSMISSION, TIRES..ALL BAD...WORST CAR MAKER IN THIS WORLD (CADILLAC) ALL PARTS HAVE HAD TO BEEN REPAIRED AND REPLACED. *TR
I HAVE HAD PROBLEM WITH MY 2000 CATERA EVERY SINCE I BOUGH IT, FIRST THE SEAT WOULD NOT HEAT ,PUT THE KEY IN AND IT WOULD NOT TURN,TIRES WORE OUT IN LESS THAN A YEAR,DRIVER SIDE DOOR IS COMING A PART,GLOVE COMPARTMENT LOCK BROKEN ,BELT BROKE CAR RAN HOT HAD TO GET A NEW RADIATOR,CHECK ENGINE LIGHT ON ,SECONDARY AIR INJECTION HOSE FAILURES,THIS CAR HAS BEEN IN THE SHOP MORE TIMES THAN OUT, JUNK,AND G M DOES NOTHING TO HELP,WATER PUMP WENT OUT ,HEATER COIL HOSE LEAKING,VAULE COVER GASKET REPLACE , ALL BEFORE 60,000 MILES. *TR
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2000 CADILLAC CATERA AT 65 MPH NOTICED THAT SOMETHING WAS BURNING. SHE TURNED OFF THE SEAT, THEN TURNED ON THE SEAT. AFTER ARRIVING AT HER DESTINATION, AND RETURNING TO THE VEHICLE NOTICED THE FRONT OF THE DRIVER'S SEAT AND THE END OF HER COAT WERE BURNED. THE VEHICLE HASN'T BEEN DRIVEN SINCE. *AK
SPEEDOMETER AND GAS HAND BOTH WORK INTERMITTENTLY..I WAS TOLD BY THE BRADSHAW DEALERSHIP THAT IT IS A KNOWN PROBLEM WITH CATERA'S...IF THIS IS THE CASE THEN, I THINK THE REPAIRS SHOULD HAVE BEEN A PART OF THE LARGE RECALL ON THE AUTOMOBILE. *JB
I HAVE A 2000 CATERA. THE HEAD LIGHTS HAD AN INTERNAL FAILURE BECAUSE OF THE MATERIAL USED TO SUPPORT THE LAMP HOLDER IN THE LIGHTS DISINTERGRATED OVER A 6 YEAR PERIOD DUE TO SUN HEAT. THIS FAILURE CAUSED THE INTERNAL LAMP HOLDERS TO FALL AND PREVENT THE LIGHTS FROM ILLUMINATING THE ROAD AT NIGHT AT HIGHWAY SPEED.*JB
WHILE LISTENING TO THE RADIO OR CD PLAYER..WHEN CHANGING FROM SOURCE TO SOURCE (CD TO RADIO OR RADIO TO CD) LEVELS (BASS AND TREBLE RESET TO NORMAL)....WHEN ADJUSTING MIRROR SETTINGS, CONTROLS DO NOT WORK AND MIRRORS ROTATE ALL THE WAY TO THE HOME POSITION AND HAVE TO MOVED MANUALLY. *NM
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH, THE ABS LIGHT ILLUMINATED AND THE SPEEDOMETER WAS INOPERABLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE BRAKE AND TRACTION CONTROL MODULE NEEDED TO BE REPLACED. UPDATED 12/28/06. *JB
ENGINE LIGHT COMES ON WHILE DRIVING, STOP LIGHT GOES OFF, IF I DRIVE ABOUT 10 MILES IT COMES BACK ON. DEALER HAS TRIED NUMEROUS CORRECTIONS. NONE WORKED. *JB
CONSTANT PROBLEM SINCE THE PURCHASE OF VEHICLE. SUCH AS STEERING PROBLEMS, QUIVERING ON THE ROAD, BURNING SMELL, ETC. AS OF FEB. 2006, CAR ENGINE SHUT DOWN ON HIGHWAY WHILE DRIVING 3 TIMES. AT THE TIME THERE WAS A BURNING SMELL AND THE ENGINE/COOLANT LIGHT HAD COME ON. VEHICLE CONSTANT IN SHOP FOR REPAIR, APPROXIMATELY 3 TIMES A MONTH; CAUSING PROBLEMS FOR ME. ENGINE SENSOR WAS CHANGED IN FEB. 2006; HOWEVER, BURNING SMELL CONTINUED, LEAKS BEGAN TO OCCUR,WATER PUMP NEEDED REPLACEMENT, AND THE COOLANT LIGHT CONTINUED TO BE ACTIVATED. A NUMBER OF LEAKS WERE DISCOVERED, AND THEY WERE REPAIRED; HOWEVER, PROBLEMS CONTINUED TO OCCUR. LIGHT WERE COMING ON AND OFF, "ONSTAR" LIGHT REMAINED ON, AND CD PLAYER/STEREO WOULD STAY ON WITH ENGINE OFF AND NO KEY IN IGNITION WITH DOORS OPEN, AND THE SUNROOF WOULD OPEN WITHOUT TOUCHING THE BUTTON. WHEN TAKEN TO SHOP, RESULT WAS THAT THEY DID NOT FIND ANY PROBLEMS WITH THE CAR. AFTER THIS EVENT OCCURRED, CAR CREATED UNUSUAL NOISE WHEN STARTED AND AS ENGINE CONTINUED TO RUN. NOW CAR WILL NOT START ON ITS OWN, IT NEEDED A BOOST THREE TIMES WITHIN ONE DAY. WHEN TAKEN TO REPAIR SHOP, MARVIN STARR, REPORTED TO ME TAT CORROSION IS OCCURRING WITH WIRES THAT LEADS TO THE BATTERY. PLASTIC COVERING OF WIRE IS MELTING AND WORN AWAY LEAVING THE BARE WIRE EXPOSED. OVERHEATING IS OCCURRING BUT THE SOURCE IS UNKNOWN. BATTERY, WHICH WAS REPLACED IN 2005, HAS NOW STARTED WEARING AWAY. COMPANY WANTS APPROXIMATELY $1000 IN ORDER FOR WIRES TO BE FIXED; HOWEVER, THE PROBLEM IS WHEN THEY REPAIR IT THE MELTING OF THE WIRES WOULD STILL CONTINUE DUE TO THE OVER HEATING. DANGEROUS DRIVING VEHICLE AT MOMENT; HOWEVER, I NEED TO GET AROUND AND DRIVING IS A MAIN PART OF MY EVERYDAY ACTIVITIES. *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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