2021 Cadillac CT4 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Cadillac CT4, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine325.0%
- Fuel system216.7%
- Driver assistance216.7%
- Steering18.3%
- Suspension18.3%
- Tires & wheels18.3%
- Electrical18.3%
- Powertrain (other)18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
While driving at highway speeds on the freeway in my 2021 Cadillac CT4-V, the vehicle experienced a sudden, catastrophic loss of propulsion. Without warning, the transmission dropped out of gear as if it were in neutral. I completely lost the ability to accelerate, creating an immediate, life-threatening hazard as I was left stranded and blocking high-speed freeway traffic. Only after the mechanical failure occurred did the check engine light illuminate. The vehicle was towed to Cadillac Dealership. The service department confirmed that the vehicle suffered from the known defective transmission control valve covered under GM Special Coverage Bulletin N242480631 and tied to NHTSA Campaign 25V148. The dealership ordered the replacement valve body but aborted the repair after confirming that the control valve's failure caused massive internal fluid leaks and total mechanical destruction of the transmission assembly. The manufacturer is currently denying coverage for the complete transmission replacement, despite the fact that the total failure was consequential damage directly caused by the federally recalled, component defect.
valve body failed and was supposedly repaired. I had the car 1 day and valve body failed again. My car has been in the shop since November 4, 2024 with no estimated time of repair because no parts are available. I was told they would replace the transmission. That has not happened yet. No parts available. My car has been disable for 6 months.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
While driving at highway speeds on the freeway in my 2021 Cadillac CT4-V, the vehicle experienced a sudden, catastrophic loss of propulsion. Without warning, the transmission dropped out of gear as if it were in neutral. I completely lost the ability to accelerate, creating an immediate, life-threatening hazard as I was left stranded and blocking high-speed freeway traffic. Only after the mechanical failure occurred did the check engine light illuminate. The vehicle was towed to Cadillac Dealership. The service department confirmed that the vehicle suffered from the known defective transmission control valve covered under GM Special Coverage Bulletin N242480631 and tied to NHTSA Campaign 25V148. The dealership ordered the replacement valve body but aborted the repair after confirming that the control valve's failure caused massive internal fluid leaks and total mechanical destruction of the transmission assembly. The manufacturer is currently denying coverage for the complete transmission replacement, despite the fact that the total failure was consequential damage directly caused by the federally recalled, component defect.
Check engine light for P1467 on a 2021 CT4 V. This is for a "purge pump underspeed" issue. The issue is known on CT4 Cadillacs and has an active recall out: N242441120 Evaporative Emissions Purge Pump. This recall is only for the 2.0, LSY engines, but the much more uncommon 2.7, L3B engine in my car uses the same part # for the purge pump. It feels as though they are intentionally ignoring an equal emissions issue, but just on a smaller scale with the limited number of these engines they sold. What actions can I take?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
While driving at highway speeds on the freeway in my 2021 Cadillac CT4-V, the vehicle experienced a sudden, catastrophic loss of propulsion. Without warning, the transmission dropped out of gear as if it were in neutral. I completely lost the ability to accelerate, creating an immediate, life-threatening hazard as I was left stranded and blocking high-speed freeway traffic. Only after the mechanical failure occurred did the check engine light illuminate. The vehicle was towed to Cadillac Dealership. The service department confirmed that the vehicle suffered from the known defective transmission control valve covered under GM Special Coverage Bulletin N242480631 and tied to NHTSA Campaign 25V148. The dealership ordered the replacement valve body but aborted the repair after confirming that the control valve's failure caused massive internal fluid leaks and total mechanical destruction of the transmission assembly. The manufacturer is currently denying coverage for the complete transmission replacement, despite the fact that the total failure was consequential damage directly caused by the federally recalled, component defect.
While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Engine and transmission for the second time in 90 days apart. Supposedly be a new part. I don’t think so.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
235 40 80 run flat Both front and rear passenger tires no damage to rim less that 10k miles
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
There is a known issue with hesitation and hard shifting on my vehicle. According to the gm bulletin that was released I believe in may of 25 my year, make and model has a known issue where the transmission control valve may stick or wear causing jerking and shifting issues and could cause a possible crash. According to the bulletin by gm the fix is to replace the valve cover on the transmission. My vehicle is currently at the Cadillac repair center for this shifting issue and it has been diagnosed to need a valve cover replacement to solve the problem. My point is I have the exact problem listed in the recall and the exact repair listed on gm’s bulletin is the solution. Now I have to pay for the repair because my vin is not specifically listed yet but my year, make and model and problem and the solution is all listed . I know I’m apart of this recall please help me
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .