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2022 Cadillac CT4 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Sep 10, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2022 Cadillac CT4, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes426.7%
  • Steering426.7%
  • Electrical213.3%
  • Driver assistance213.3%
  • Engine16.7%
  • Airbags16.7%
  • Suspension16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

4
reports

From owner reports, verbatim

The contact owns a 2022 Cadillac CT4. The contact stated that while driving approximately 60-65 MPH, the power steering and power brakes failed to operate as needed. The check engine and the crash warning lights were illuminated. The contact coasted to the side of the road while depressing the brake pedal with an excessive amount of force. The vehicle was stopped by bumping on a nearby curb. Once the vehicle was stopped, the contact turned off and restarted the vehicle and was able to regain power steering and power brakes functionality. The check engine warning light remained illuminated. The failure had occurred twice. The vehicle was taken to the dealer where it was diagnosed that the vehicle was showing 24 failed Communication codes; however, the exact cause of failure was unknown. The battery was replaced by the dealer after the first failure however, after the failure recurred no additional repairs had been performed. The manufacturer was made aware of the failure a complaint was filed. The contact was referred to the dealer for further assistance. The failure mileage was 9,000.

NHTSA ID 11567176 · filed Jan 23, 2024

The problem first arose in June 2023. I was driving and suddenly, all the dashboard lights went on and the brakes stopped working. There was no pressure on the pedal. I was able to roll to a stop without incident. I turned the car off and back on again and the brakes worked but the check engine light was still on. I was able to limp the mile back to my house. After almost 6 weeks at the dealer, I was told they replaced a brake module and the car was fine. On [XXX], it happened again. It was towed to the dealer and I refused to drive it again. The car had about 2400 miles on it. They took it back, although claiming nothing was wrong, and I bought the CT4V Blackwing 2023 VIN [XXX] . On [XXX], it happened in the new car (500 miles on it). The dashboard lit up, the brakes wouldn't work, although this time instead of no pressure on the pedal, it was hard as a rock. After turning it on and off again, the brakes worked but the speed was restricted and other things in the car did not seem to be working correctly. The check engine light was also on. The dealership towed it. They told me they could not recreate the problem. Weeks later, I was told that an engineer from GM was looking at it. I received a call from some customer support department person who eventually told me that there was nothing wrong with the car, that the brake failure was a result of the Allstate Milewise device that was plugged in and they would not do anything for me. My husband has a Milewise in his Chevy truck with no issues. I found a forum online discussing this problem which has apparently happened to numerous people in CT4V and Blackwings. I also spoke to Allstate which does not have any reported problems with the device. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11564720 · filed Jan 10, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

The contact owns a 2022 Cadillac CT4. The contact stated that while driving approximately 60-65 MPH, the power steering and power brakes failed to operate as needed. The check engine and the crash warning lights were illuminated. The contact coasted to the side of the road while depressing the brake pedal with an excessive amount of force. The vehicle was stopped by bumping on a nearby curb. Once the vehicle was stopped, the contact turned off and restarted the vehicle and was able to regain power steering and power brakes functionality. The check engine warning light remained illuminated. The failure had occurred twice. The vehicle was taken to the dealer where it was diagnosed that the vehicle was showing 24 failed Communication codes; however, the exact cause of failure was unknown. The battery was replaced by the dealer after the first failure however, after the failure recurred no additional repairs had been performed. The manufacturer was made aware of the failure a complaint was filed. The contact was referred to the dealer for further assistance. The failure mileage was 9,000.

NHTSA ID 11567176 · filed Jan 23, 2024

The problem first arose in June 2023. I was driving and suddenly, all the dashboard lights went on and the brakes stopped working. There was no pressure on the pedal. I was able to roll to a stop without incident. I turned the car off and back on again and the brakes worked but the check engine light was still on. I was able to limp the mile back to my house. After almost 6 weeks at the dealer, I was told they replaced a brake module and the car was fine. On [XXX], it happened again. It was towed to the dealer and I refused to drive it again. The car had about 2400 miles on it. They took it back, although claiming nothing was wrong, and I bought the CT4V Blackwing 2023 VIN [XXX] . On [XXX], it happened in the new car (500 miles on it). The dashboard lit up, the brakes wouldn't work, although this time instead of no pressure on the pedal, it was hard as a rock. After turning it on and off again, the brakes worked but the speed was restricted and other things in the car did not seem to be working correctly. The check engine light was also on. The dealership towed it. They told me they could not recreate the problem. Weeks later, I was told that an engineer from GM was looking at it. I received a call from some customer support department person who eventually told me that there was nothing wrong with the car, that the brake failure was a result of the Allstate Milewise device that was plugged in and they would not do anything for me. My husband has a Milewise in his Chevy truck with no issues. I found a forum online discussing this problem which has apparently happened to numerous people in CT4V and Blackwings. I also spoke to Allstate which does not have any reported problems with the device. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11564720 · filed Jan 10, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

While driving in normal street conditions, the dashboard lit up and all the lights came on. Traction control, stability control, check engine light, tire pressure, brake, ABS all lit up. The digital dash showed two errors: 1. Forward Collision System Unavailable and 2. Steering assist is reduced, drive with care. I noticed that steering became much more difficult and braking was extremely difficult. When coasting to a park, my car would not engage the e-brake unless I shut the car down at first and then re-started it. This is the second time this has happened to me, the first time was 4 months ago and the Cadillac dealership already tried to fix the problem by replacing a brake control module. Clearly they did not fix it and now I do not feel safe in the vehicle. The problem is not easily reproducible as it comes on randomly while driving (I was literally cruising in 5th gear). My car is a manual transmission if that makes a difference, so the e-brake is pretty vital. Uploaded are pictures from 4 months ago when the problem first happened and I was stopped at my house. The last picture was from yesterday while I was driving and the issue re-occurred. I have dropped off my car today at the dealership for them to look at again.

NHTSA ID 11543046 · filed Sep 6, 2023

A few days ago while driving (45mph), my 22' 4BW dash lit up like hell and I lost power steering, brakes, went into limp mode. Restarted the vehicle, all was well. I did almost take out the Mini Cooper in front of me, with a 'Baby on Board' sticker. Don't even want to think about that. I have a service appointment scheduled for next week and I'm not driving the vehicle until then. Please review the following thread on the Blackwing forums where over 7 different people experience the same issue within 7 days of each other. https://www.cadillacvnet.com/forums/threads/ct4bws-turning-off-safety-risk.3928/#post-75520 Dealers are not taking responsibility for this issue and we are afraid to drive our cars.

NHTSA ID 11526608 · filed Jun 12, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

The problem first arose in June 2023. I was driving and suddenly, all the dashboard lights went on and the brakes stopped working. There was no pressure on the pedal. I was able to roll to a stop without incident. I turned the car off and back on again and the brakes worked but the check engine light was still on. I was able to limp the mile back to my house. After almost 6 weeks at the dealer, I was told they replaced a brake module and the car was fine. On [XXX], it happened again. It was towed to the dealer and I refused to drive it again. The car had about 2400 miles on it. They took it back, although claiming nothing was wrong, and I bought the CT4V Blackwing 2023 VIN [XXX] . On [XXX], it happened in the new car (500 miles on it). The dashboard lit up, the brakes wouldn't work, although this time instead of no pressure on the pedal, it was hard as a rock. After turning it on and off again, the brakes worked but the speed was restricted and other things in the car did not seem to be working correctly. The check engine light was also on. The dealership towed it. They told me they could not recreate the problem. Weeks later, I was told that an engineer from GM was looking at it. I received a call from some customer support department person who eventually told me that there was nothing wrong with the car, that the brake failure was a result of the Allstate Milewise device that was plugged in and they would not do anything for me. My husband has a Milewise in his Chevy truck with no issues. I found a forum online discussing this problem which has apparently happened to numerous people in CT4V and Blackwings. I also spoke to Allstate which does not have any reported problems with the device. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11564720 · filed Jan 10, 2024

A few days ago while driving (45mph), my 22' 4BW dash lit up like hell and I lost power steering, brakes, went into limp mode. Restarted the vehicle, all was well. I did almost take out the Mini Cooper in front of me, with a 'Baby on Board' sticker. Don't even want to think about that. I have a service appointment scheduled for next week and I'm not driving the vehicle until then. Please review the following thread on the Blackwing forums where over 7 different people experience the same issue within 7 days of each other. https://www.cadillacvnet.com/forums/threads/ct4bws-turning-off-safety-risk.3928/#post-75520 Dealers are not taking responsibility for this issue and we are afraid to drive our cars.

NHTSA ID 11526608 · filed Jun 12, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

The contact owns a 2022 Cadillac CT4. The contact stated that while driving approximately 60-65 MPH, the power steering and power brakes failed to operate as needed. The check engine and the crash warning lights were illuminated. The contact coasted to the side of the road while depressing the brake pedal with an excessive amount of force. The vehicle was stopped by bumping on a nearby curb. Once the vehicle was stopped, the contact turned off and restarted the vehicle and was able to regain power steering and power brakes functionality. The check engine warning light remained illuminated. The failure had occurred twice. The vehicle was taken to the dealer where it was diagnosed that the vehicle was showing 24 failed Communication codes; however, the exact cause of failure was unknown. The battery was replaced by the dealer after the first failure however, after the failure recurred no additional repairs had been performed. The manufacturer was made aware of the failure a complaint was filed. The contact was referred to the dealer for further assistance. The failure mileage was 9,000.

NHTSA ID 11567176 · filed Jan 23, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

Sept 4 2024 my husband was involved in a motor vehicle accident involving a gravel hauler that hit him twice once in the rear then in drivers side that cause my husband to spin out of control hitting another vehicle none of the airbags deployed My husband should have been killed or severely injured by the grace of God he was not

NHTSA ID 11613882 · filed Sep 10, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

While driving at higher speeds the multiple CT4 vehicles that I have driven share steering issues. While driving straight, there are no issues. If following gentle bends in the highway to the RIGHT, randomly the vehicles will increase the force required to maintain the current ground track. This causes the vehicle to slightly pull away from the desired track to the left. It does NOT occur when steering to the left, only to the right. It feels as if the steering enters a different type of steering mode and eases the required steering wheel pressure when the vehicle returns to straight driving. The fact that this steering is sour is randomly timed, only occurs in one direction leads me to believe that it irks an engineering problem. I have found this issue to present itself on the CT4 and CT5. I have personally driven the vehicles as well as confirmed the issue with sources online. I do not feel that this issues constitutes a safe steering feedback.

NHTSA ID 11498610 · filed Dec 22, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .