2006 Cadillac CTS Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2006 Cadillac CTS, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags8725.2%
- Brakes5816.8%
- Electrical4312.5%
- Powertrain (other)4212.2%
- Engine3710.7%
- Driver assistance133.8%
- Fuel system102.9%
- Suspension102.9%
- Visibility72.0%
- Other / unspecified72.0%
- Exterior lighting61.7%
- Interior & seats51.4%
- Transmission51.4%
- Seat belts41.2%
- Body & structure41.2%
- Steering41.2%
- Tires & wheels30.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The air bad light on passenger side and on the review mirror it passenger airbag bag off that a safety issue it won’t work if in a accident need to be recalled
Well I am uncertain but we have two 2006 Cadillac cts and both have had multiple transmissions replaced. Multiple differential problems and air bag and wireing problems
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Engine burns 1quart of oil, 100 miles. Brakes went to floor, brake lines had holes at 69,000 miles. Driver rear axel leaks. 2006 Cadillac CTS is a lemon!! Money Pit !!!
WHEN THE CAR IS IN MOTION, TURNING SLIGHTLY OR SHARPLY INTO A PARKING SPOT, APPROACHING A STOP SIGN OR RED LIGHT TO MAKE A LEFT OR RIGHT TURN AT LOW SPEEDS, THE BRAKE PEDAL BEGINS TO LOCK UP WHEN PRESSING ON IT TO STOP. UPON LOOKING INTO THIS PROBLEM, MORE OTHER PEOPLE HAVE REPLACED THE HUB AND EBCM SEVERAL TIMES AND THE ISSUE WAS STILL RECURRING. UNFORTUNATELY, THE FAULT OR PROBLEM THAT CREATED THIS UNSAFE CONDITION IS STILL UNKNOWN BY GM.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2006 Cadillac CTS. The contact stated when the vehicle was started with the key in the ignition, it was difficult to shift from park(P) to reverse(R). The contact stated that once she was able to reverse the vehicle onto the roadway, it was difficult to shift the vehicle into drive(D). The contact turned off and restarted the vehicle and was able to shift into drive(D). The contact stated that while driving at approximately 30 MPH, several unknown warning lights illuminated on the instrument panel. The contact pulled over and turned the vehicle off. While attempting to start the vehicle, it was difficult turning the ignition key. The contact stated that she was unable to remove the key from the ignition. The contact stated that she was only able to jiggle the key enough to turn the vehicle off. The contact called a local dealer and explained the failure. The contact advised the dealer that she had a recall letter from the manufacturer for NHTSA Campaign Number: 14V394000 (Electrical System). The dealer advised the contact that the key that was stuck in the ignition was not part of the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 173,520.
Well I am uncertain but we have two 2006 Cadillac cts and both have had multiple transmissions replaced. Multiple differential problems and air bag and wireing problems
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Engine burns 1quart of oil, 100 miles. Brakes went to floor, brake lines had holes at 69,000 miles. Driver rear axel leaks. 2006 Cadillac CTS is a lemon!! Money Pit !!!
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE VEHICLE SHIFTED INTO GEAR, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LYNCH CADILLAC OF AUBURN (154 W CREEK PKWY, AUBURN, AL 36830) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE PINION SEAL FAILED AND NEEDED TO BE REPLACED. LEAKS WERE SEEN BY THE DEALER. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 98,090.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Engine burns 1quart of oil, 100 miles. Brakes went to floor, brake lines had holes at 69,000 miles. Driver rear axel leaks. 2006 Cadillac CTS is a lemon!! Money Pit !!!
The contact owns a 2006 Cadillac CTS. The contact stated that while driving with the cruise control set to 75 MPH, the vehicle was shuddering, and the engine was misfiring. The vehicle was taken to an independent mechanic who determined that the computer was not communicating with the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the computer had malfunctioned. The vehicle was not repaired. The manufacturer was called but the phone disconnected. The failure mileage was approximately 181,475.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2006 Cadillac CTS. The contact stated that while driving in reverse and reversing out of the driveway, the vehicle suddenly experienced unintended acceleration and drove in reverse across a parking lot crashing into two parked vehicles, and hitting a tree before driving across a side road and into a ditch. During the incident, the front driver sustained neck stiffness and the front passenger sustained a bruised right elbow. Neither injury required medical treatment. A police report was taken at the scene. The vehicle was later driven to the home. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 86,500
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE OPERATING THE VEHICLE, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE BEGAN TO JERK BEFORE STALLING AND SHUTTING OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THIS VEHICLE HAS HAD THOUSANDS OF COMPLAINTS ABOUT ECM RELATED PROBLEMS. EVERY COMPLAINT IS THE SAME. THE COMPUTER CAUSES THE TEMP GAUGE, FUEL GAUGE TO STOP WORKING, THE TC LIGHT & ANTITHEFT LIGHTS TO COME ON, AND THE KEY BEING STUCK IN THE IGNITION. IT RENDERS THE CAR UNDRIVEABLE BECAUSE THE TEMP & FUEL GAUGES STOP WORKING. I HAVE RESEARCHED THIS AND THERE HAS BEEN THE EXACT SAME ISSUE WITH THOUSANDS OF CARS!!! WHEN I CONTACTED CADILLAC ABOUT THIS THEY SAID I WOULD HAVE TO PAY HUNDREDS OF DOLLARS FOR A DIAGNOSES FEE. I TOLD THEM THAT THIS IS OBVIOUSLY A DEFECT WITH POOR DESIGN AND/OR BAD PARTS. I HAVE INCLUDED JUST ONE OF MANY LINKS THAT OWNERS HAVE HAD WITH THIS MODEL OF CAR. THIS MODEL NEEDS TO BE RECALLED AND CADILLAC NEEDS TO FIX THIS ONGOING PROBLEM!! HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CADILLAC-CTS/T0O6TKB3DQGANK509/P3 THIS IS SO WRONG THAT THEY HAVE RECEIVED THOUSANDS OF COMPLAINTS FOR THE EXACT SAME PROBLEM I MENTIONED ABOVE AND HAVE DONE NOTHING TO FIX IT!!!!
I WAS AT A STOP SIGN WHEN I TRIED TO PRESS DOWN ON THE GAS THE CAR STARTED TUG AND IT WOULD ONLY DO THAT ON THE FIRST GEAR ONE MECHANIC SAID THAT IT HAS TO DO WITH THE FUEL SYSTEM AND I KEPT TESTING THE CAR OUT AND I KEPT PRESSING ON THE GAS TO SEE IF THERE WAS A DIFFERENCE BUT IT KEPT DOING THE SAME THING AS THE FIRST TIME
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Driving out of a driveway with a slight slope, my traction engaged. It has done this 3-4 times in perfect driving weather and I had not swerved or experienced any issue prior to the light illuminated "TRACTION ENGAGED". It is pretty noisy under my car as well and the ride is not smooth and rather bumpy. It has engaged just backing up in a parking lot.
Well I am uncertain but we have two 2006 Cadillac cts and both have had multiple transmissions replaced. Multiple differential problems and air bag and wireing problems
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2006 Cadillac CTS. The contact stated that upon entering the vehicle, the rear windshield shattered. There was no impact to the rear windshield that could have caused it to shatter. A police report was filed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and requested photos of the vehicle, the contact's driver's license, vehicle registration, and vehicle title. The failure mileage was approximately 100,000.
TURNED ON WINDSHIELD WIPERS AND WINDSHIELD WASHER MOTOR STARTING SPRAYING CLEANER. I TRIED TURNING OFF THE WIPERS AND EVEN CHANGING THE WIPER SPEEDS BUT THE MOTOR KEEPS TRYING TO SPRAY CLEANER. EVENTUALLY I RAN OUT OF CLEANER BUT YOU CAN STILL HEAR THE MOTOR RUNNING WHEN THE WIPERS ARE ON. PULLED OVER AND SHUT CAR OFF, WAITED 5 MINUTES AND STARTED CAR AGAIN BUT THE WASHER MOTOR STILL COMES ON WHEN I TURN ON THE WINDSHIELD WIPERS. THIS WAS DANGEROUS AS IT JUST FLOODED MY VIEW WITH WIPER FLUID. NOT SURE IF WIPER WASHER MOTOR WILL BURN OUT AND CAUSE OTHER ELECTRICAL ISSUES. MA 10/16/15 UPDATED 12/13/2017*CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY SLOWED DOWN AFTER THE TRACTION ENGAGED WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE'S SPEED RAPIDLY INCREASED; HOWEVER, THE SPEED BEGAN TO INDEPENDENTLY SLOW DOWN. THE CONTACT STATED THAT THE VEHICLE'S MANUAL INSTRUCTED HIM TO DEPRESS THE TRACTION BUTTON THAT WAS LOCATED IN THE GLOVE COMPARTMENT. THE CONTACT DEPRESSED THE BUTTON AND IT RE-ENGAGED THE TRACTION; HOWEVER, THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,400.
IT HAPPENED TO ME SEVERAL TIMES WHEN TURNING INTO PARKING SPACE OR PULLING OUT OF PARKING SPACE MY 2006 CADILLAC CTS 3.5 DID NOT STOP WHILE BRAKING THE CAR IN EITHER DIRECTION. DURING THAT I FELT A SHUDDER SOUND COMING OUT OF FRONT WHEELS AND BRAKE PEDAL TRAVELED ALL THE WAY TO FLOOR. AT THE SAME TIME A MESSAGE ?SERVICE BRAKES ASSIST? APPEARED ON THE VEHICLE INFORMATION DISPLAY WINDOW AND THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE TURNED ON IN THE DASH BOARD. I TOOK MY CAR TO MORE CADILLAC LOCAL DEALER AT CHANTILLY, VA. AND GET IT CHECKED IN REFERENCE TO RECALL # 09149, BUT HE TOLD ME THAT IS NOT THE ISSUE BECAUSE THE FRONT BRAKE HOSE FITTING ARE NOT CORRODED AND HE COULD NOT REPLICATE THE ISSUE. I CONTACTED GM CUSTOMER SERVICE ON 11/06/2014 AND EXPLAINED THE SITUATION OF THE ISSUE. THEY ASSIGNED ME A REFERENCE # [XXX] AND WE HAD A CONFERENCE CALL WITH THE MOORE CADILLAC SERVICE ADVISOR. IT SEEMS LIKE THE GM AND MOORE DEALER ADVISOR ARE NOT ADMITTING THAT IS A MANUFACTURER ISSUE, BUT I HAVE READ SEVERAL SIMILAR COMPLAINTS ON THE WWW.SAFECAR.GOV SITE AND FEE LIKE THAT IT IS A GM MANUFACTURER ISSUE AND COULD CAUSE A FATAL ACCIDENT. CURRENTLY, MILEAGE ON THE CAR IS ONLY 59,200 AND I NOTICED THIS ISSUE AT MILEAGE 55,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The driver-side tail light lens fell off. I don't know where, but it probably fell off while I was driving, and if so, could have caused an accident. Cadillac does not stock this tail light assembly anymore, so I had to order it online, and then have it installed by a local shop. I am uploading photos of 1) repair invoice 2) new tail light box 3) old tail light (missing lens).
MY BACK CENTER BRAKE LIGHT NO LONGER WORKS AND SINCE THIS WAS POINTED OUT TO ME EARLIER THIS MONTH, I HAVE NOTICED AT LEAST FOUR OTHER CTS CARS WITH THE SAME ISSUE. THEY RANGE FROM MY YEAR ('06) TO AT LEAST 2009. AND WHEN QUOTED A PRICE ($600+!) I BALKED AT HAVING IT REPLACED. ANYONE ELSE NOTICE THIS OR HAVE THIS ISSUE?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The air bad light on passenger side and on the review mirror it passenger airbag bag off that a safety issue it won’t work if in a accident need to be recalled
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHEN THE VEHICLE WAS STARTED, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO ROE MOTORS (201 NE 7TH ST, GRANTS PASS, OR 97526, 541-237-7208) WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TRANSMISSION FAILURE DUE TO FAULTY TRANSCOOLER INSIDE THE RADIATOR RESULT IN REPLACING TRANSMISSION RADIATOR AND FLUIDS. *TR
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE VEHICLE EXPERIENCED TRANSMISSION FLUID LEAKS ON A FREQUENT BASIS. THE REAR DIFFERENTIAL PINION SEAL WAS REPLACED THREE TIMES AT THE DEALERSHIP. TWO OF THE REPAIRS WERE COVERED BY RECALL 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL) AND THE THIRD TIME THE REPAIR WAS PERFORMED AT THE EXPENSE OF THE CONTACT. SHE CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE INTO THE DEALERSHIP. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. UPDATED 05/11/10. *LJ
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Thank these things i feel cadilac should consider fixing due to milage before and after i purchased the cadilac due to the miles before and after purchase. Due to being 100% disabled since 2009, Air bag & safety belt system light comes on when i have onstar diagnose the problem they said it has something to do with my seat belt system on passenger side which mind you isnt used often at all and cadilac will not help with the cost and was told by onstar it needs repairs asap because it could cause air bags to pop out while driving or not come out during a crash. Im afraid some times driving it. In the 7yrs of owning this i maybe put around 40,000 miles on the car its in good condition. Which lead me to the other problem due to miles. When i purchased the cadilac a few days later the check engine light came on it was the catalytic converter it was almost $800 it has two of them the dealer repaired it. Here the other day i had onstar do a complete system scan and the report showed the converter was in the process of going out again but just hasnt triggered my check engine lite. I was shocked because of the miles i drivewhich is under 6000 miles a yr and i use top grade fuel there isnt any way these converters should be going out they should have lasted for the rest of my life and the cars life i take very good care of it changing the oils on a regular bases and other cares are met but when talk to cadilac they didnt even consider my care and miles driven at all or find out why tne converter is needed twice since i owned the car when most cars never need converter replacement. Im 62 yrs old, these are concerns i have but mostly the treatment by cadilac (GM) the safety part being on passenger side that seat never hardly get used but could cause air bags to open while driving and two convertersin 6-7 years of ownership when most cars never need one and othhers just once. Which tells me theres a problem some where else causing it to not work properly, but it didnt matter.
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SENSOR AND SEAT BELT RETENTIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
BRAKES FAULT ON SLOW SPED LOCK TO HAVE BAD ABS MODULE
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE KEY BECAME LODGED IN THE IGNITION PREVENTING HER FROM TURNING THE VEHICLE ON OR REMOVING THE KEY.THE CONTACT MENTIONED THAT THE VEHICLE BECAME LOCKED AND WAS UNABLE TO OPEN THE DOORS NEITHER FROM THE INSIDE NOR OUTSIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. UPDATED 8/11/14*CN UPDATED 08/23/2017*CT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
MY DIFFERENTIAL LOCKED UP , EVEN AFTER THE RECALL FOR THE PINION SEAL WAS COMPLETED. MY VEHICLE LOST CONTROL ON THE HIGHWAY.
I HAD JUST EXITED THE HIGHWAY AND WAITED AT THE END OF THE RAMP FOR THE TRAFFIC SIGNAL TO CHANGE. I WAS PROCEEDING INTO THE INTERSECTION AFTER WAITING FOR LIGHT TO CHANGE. I BEGAN TO ACCELERATE AND ANOTHER CAR RAN THE LIGHT AND HIT MY CAR ON PASSENGER SIDE. THE RESPONDERS SAID I WAS T-BONED. WHEN I GOT HIT THE CAR STEERING WHEEL LOCKED UP, THE CAR CAME OUT OF GEAR, THE GEAR MECHANISM INSIDE THE CAR CAME APART, THE BRAKES DIDN'T WORK. I HAD NO CONTROL OF THE CAR, IT SHUT DOWN. THE ONLY THING THAT STOPPED ME FROM HITTING THE METAL GUARDRAIL WAS THE CAR ENDED UP ON THE CURB ON LEFT OF ROAD IN THE BUSHES. THE PASSENGER WINDOW SHATTERED AND WINDSHIELD ON PASSENGER SIDE WAS DAMAGED. THE PASSENGER DOOR WAS PUSHED INTO THE CAR AND NEITHER OF THE AIRBAGS DEPLOYED. THE RESPONDER'S COMMENTED THAT THEY WERE SURPRISED THAT THE AIRBAGS DIDN'T DEPLOY AS HARD AS I WAS HIT. THE VEHICLE HAS BEEN DEEMED A TOTAL LOSS AS THE DAMAGE IS EXTENSIVE. PREVIOUSLY ON A FEW DAYS HAVE HAD TO JIGGLE THE STEERING WHEEL AND THE KEYS IN IGNITION TO TURN SO THAT I COULD START MY CAR. I HAD PREVIOUSLY CHECKED THE GM SITE AND ENTERED MY VIN BECAUSE I HAD TIMES WHEN THE IGNITION SWITCH IN MY CAR WOULD NOT WORK. THERE WAS NO RECALL FOR MY VEHICLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I PURCHASED A USED CADILLAC CTS FROM BILL JACOBS IN JOLIET, IL (JEFFERSON ST.) I PAID FOR THE CAR WITH MY TRADE A 07 HUMMER H3 IN PERFECT WORKING ORDER. I WAS ALSO TO RECEIVE PAYMENT IN CASH FROM THE DEALERSHIP FOR THE DIFFERENCE, WHICH TO DATE I HAVE NOT RECEIVED. WITHIN 24 HOURS THE CAR STARTED TO VIBRATE, I CONTACTED THE DEALER PRIOR TO 24 HOURS BEING UP AND NOTIFIED THEM THAT THERE WAS SOMETHING WRONG WITH THE CAR, THAT HAD ALREADY BEEN CERTIFIED BY THE DEALERSHIP MECHANICS. I BROUGHT THE CAR IN FOR SERVICE, AND WAS GIVEN A LOANER. I EXPLAINED TO SEVERAL REPRESENTATIVES THAT I WAS CONCERNED THAT THE CAR WAS NOT RELIABLE AND DID NOT HAVE A GOOD FEELING ABOUT KEEPING THE CAR DUE TO IT BEING CERTIFIED BY A MECHANIC AND STILL HAVING MECHANICAL DIFFICULTIES. THE DEALER OFFERED TO FIX THE VEHICLE, I OBLIDGED. THE SERVICE MANAGER STATED THAT THERE WAS AN ISSUE WITH THE TIRES, POSSIBLY DUE TO THE RIMS BUT HE NEEDED ADDITIONAL TIME TO DETERMINE WHAT THE ISSUE WAS. I SPOKE WITH THE SALES MANAGER AND TOLD HIM THAT MY CONFIDENCE IN HIS DEALERSHIP WAS 0 AND THAT I WANTED TO JUST GIVE THEM THE CADILLAC BACK AND TAKE MY RELIABLE CAR BACK. JOHN THE MANAGER STATED THAT WAS NOT GOING TO HAPPEN. I EXPLAINED TO HIM THAT THE CAR WAS SOLD WITH A MECHANICAL DEFECT AND THAT I HAD NO CONFIDENCE THAT THIS WOULD BE A RELIABLE CAR. I WENT INTO THE DEALERSHIP TODAY (09/11) THE THIRD DAY WITH NO CAR AND EXPLAINED THAT I WAS NOT COMFORTABLE WITH THE DEALERSHIP OR THIER ABILITY TO PROVIDE A RELIABLE CAR TO ME IN THE PRICE RANGE THAT HAD BEEN NEGOTIATED WITH THE PREVIOUS DEAL. THEY OUTRIGHT REFUSED TO GIVE ME MY TRADE IN BACK AND SAID IT WAS TOO LATE. THEY WERE UNWILLING TO SELL IT BACK TO ME AT THE PRICE OF THE DEAL FOR TRADE AND RECOMMENDED I PICK ANOTHER CAR ON THE LOT. AS WAS THE ISSUE WITH MY ORIGINAL VISIT, THERE WAS NO OTHER CAR I WAS INTERESTED IN. I LIKE THE CAR I BOUGHT AND WOULD HAVE BEEN A PLEASED CONSUMER HAD THAT CAR NOT BEEN A DEFECT. I OF COURSE BECAME HYSTERICAL BECAUSE TH. *TR
TL*THE CONTACT OWNS A 2006 CADILLAC CTS. THE VEHICLE HAS B.F. GOODRICH TOURING T/A TIRES. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE DEALER STATED THAT THE TIRES WERE DEFECTIVE, CUFFED, AND THREADED. THE TIRES WERE REPLACED, BUT THE VEHICLE CONTINUED TO SHAKE AT SPEEDS OVER 45 MPH. ON A SEPARATE OCCASION, THE DEALER REARRANGED THE TIRES, PERFORMED AN ALIGNMENT, AND A BALANCE; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE CONTACT HAD NOT MAINTAINED REGULAR MAINTENANCE ON HER TIRES. SHE PLANNED TO PURCHASE FOUR NEW TIRES IN HOPES THAT IT WOULD REMEDY THE FAILURE. THE TIRES WERE THE ORIGINAL TIRES ON THE VEHICLE AT THE TIME OF PURCHASE. THE TIRE SIZE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 46,736.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .