Body & structure
Filed Jun 6, 2018
FRONT PASSENGER DOOR FAILS TO OPEN FROM OUTSIDE THE VEHICLE, FIRST INTERMITTENTLY, THEN CONSTANTLY. AFTER INSPECTING THE VEHICLE, DEALER SAID IT WAS A FAULTY DOOR LOCK ACTUATOR, AND THAT EVENTUALLY, THE DOOR WOULDN'T OPEN EITHER FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THIS IS A SAFETY ISSUE THAT I'D LIKE THE NTSB TO INVESTIGATE. DEALER SAID THERE WERE NO CAMPAIGNS ON THE ISSUE. THE CAR IS GARAGED 100% OF THE TIME WHEN NOT BEING DRIVEN. IT HAD 37,367 MILES ON THE ODOMETER WHEN INSPECTED AT THE DEALERSHIP FOR THE FRONT PASSENGER DOOR NOT OPENING. DEALER SAID IT WOULD COST $576 TO REPAIR.
- NHTSA ID
- 11100277
- Incident
- May 24, 2018
- Mileage
- 37,367 mi
Body & structure
Filed May 25, 2017
TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE PARKING THE VEHICLE AT 2 MPH, THE REAR PARKING ASSIST INDICATOR ILLUMINATED RED IN COLOR. AFTERWARDS, THE INDICATOR RETURNED TO ITS CORRECT SETTING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AL SERRA CADILLAC (6201 SAGINAW RD, GRAND BLANC, MI 48439) WHERE IT WAS DIAGNOSED THAT THE BUMPER HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- NHTSA ID
- 10991633
- Incident
- Sep 15, 2009
- Mileage
- 100,000 mi
Body & structureElectrical
Filed Jun 29, 2016
LEAKING WHEN IT RAIN(NOT SUN ROOF) DASHBOARD LIGHT TURNING OFF WHILE CAR IN MOTION.
- NHTSA ID
- 10881378
- Incident
- Jun 28, 2016
- Mileage
- 65,153 mi
Body & structure
Filed Nov 19, 2015
REAR WINDOW SHATTER WHILE SITTING IN GARAGE AND BLOWING A HOLE FROM INSIDE TO OUTSIDE OF THE CAR BEEN IN THE GARAGE FOR 3 DAYS
- NHTSA ID
- 10794832
- Incident
- Nov 5, 2015
- Mileage
- 38,550 mi
Body & structureSuspension
Filed Mar 28, 2011
TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY 2 MPH WHEN THE FRONT END OF THE VEHICLE BEGAN TO LOWER AND DRAG TOWARD THE GROUND. THE FAILURE RECURRED ONLY WHEN ENTERING AND EXITING A DRIVEWAY OR WHEN DRIVING ON ROAD SURFACES WITH FIVE TO SIX INCHES OF SNOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10. UPDATED 05/03/11*LJ THE CONSUMER STATED THE VEHICLE SITS TOO LOW TO THE GROUND, WHICH CAUSED THE FRONT END TO DRAG. UPDATED 11/16/11
- NHTSA ID
- 10393083
- Incident
- Jan 10, 2010
- Mileage
- 10 mi
Body & structureSteering
Filed Nov 10, 2010
THERE IS A STEERING PROBLEM FELT VIBRATION COMING FROM STEERING WHEN MAKING TURNS, TOOK TO ONE DEALERSHIP WHO CLAIMED IT IS FIXED, AND IT WASN'T, TOOK IT TO ANOTHER DEALERSHIP TWO WEEK LATER FOR STEERING VIBRATION, THEY FOUND OUT THE DRIVE SHAFT NEEDS REPLACEMENT. THE WORST INVESTMENT OF MY LIFE SINCE THE CAR HAD ALSO A WATER LEAK FROM THE SUNROOF WHICH THEY CLAIMED IT WAS A MANUFACTURER'S DEFECT. *TR
- NHTSA ID
- 10365333
- Incident
- Nov 9, 2010
- Mileage
- 23,300 mi
Body & structure
Filed Oct 6, 2010
THERE WAS WATER STAINS PRESENT ON THE HEADLINER, REAR PASSENGER SEAT AND LATER DISCOVERED THE FLOOR CARPER WAS DAMPENED -ALL BECAUSE OF WHAT THE SERVICE DEPARTMENT AT CADILLAC DEALERSHIP CALLED A SUNROOF LEAK FROM A MANUFACTURER'S DEFECT. *TR
- NHTSA ID
- 10359489
- Incident
- Sep 28, 2010
- Mileage
- 22,800 mi
Body & structureOther / unspecifiedTires & wheels
Filed Apr 30, 2010
2009 CADILLAC, CTS SEDAN. CONSUMER STATES DEFECTIVE TIRE COMPRESSOR *TGW THE CONSUMER DISCOVERED THE VEHICLE DID NOT COME WITH A SPARE TIRE. THE DEALER INFORMED THE CONSUMER CADILLAC NO LONGER INSTALLED SPARE TIRES, BUT IT CAME WITH A COMPRESSOR THAT PROVIDED FOAM TO INFLATE THE TIRE IN THE EVENT OF A FLAT TIRE. IN FEBRUARY 2010, THE CONSUMERS WIFE HAD A FLAT TIRE. A PASSERBY STOPPED AND TRIED TO INFLATE THE TIRE USING THE COMPRESSOR AND FOAM, THE FOAM WENT IN THE TIRE AND CAME OUT OF THE HOLE. THE END RESULT, WAS NO INFLATION OF THE TIRE. THE CONSUMERS WIFE HAD TO AAA SO THE VEHICLE COULD BE TOWED. ALSO THE TRUNK HAD A LEAK. *JB
- NHTSA ID
- 10328502
- Incident
- Feb 1, 2010
Body & structure
Filed Jul 21, 2009
ULTRA VIEW SUN ROOF IMPLODES ON I95 AT 55 MILES A HOUR ON 5 DAY OLD 2009 CADILLIAC CTS. *TR
- NHTSA ID
- 10277656
- Incident
- Jul 7, 2009
- Mileage
- 350 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.