Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2010 Cadillac CTS submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Every time it rains, the inside of my vehicle floods through the ceiling and floors. This is a manufacture defect that is outside of my control. This is a safety issue because it causes mold and mildew in the vehicle which is a hazard to inhale. I'm also concerned that the possibility exist for an electrical hazard.
MY REAR TAIL LIGHTS FOR MY WAGON HAVE SEPARATED FROM THE TOP OF THE CAR DUE TO POOR DESIGN. SPOKE WITH CADILLAC & GM, BOTH REFUSE TO BELIEVE IT'S A DESIGN FLAW ON THE WAGON MODELS. BOTH STATED CAR OUT OF WARRANTY DUE TO MILEAGE/YEAR. ASKED IF THEY COULD TELL ME WHAT WAS USED TO ATTACH LAMPS TO VEHICLE, NEITHER HAS A CLUE. DEALER WANTS $2100 TO REPLACE, BUT NO GUARANTEE THAT IT WON'T HAPPEN AGAIN. SINCE JANUARY 2019, CAR HAS BEEN TO DEALER 3 TIMES FOR CAR NOT STARTING ON 1ST TRY. FIRST TIME, NEGATIVE BATTERY CABLE TIGHTENED, 2ND TIME REPLACED POSITIVE BATTERY CABLE, 3RD TIME DEALER HAS NO IDEA AS TO WHAT IS CAUSING THE ISSUE. ALL LIGHTS ON DASH COME ON, ENGINE DOES NOT TURN OVER WHILE PARKED. IT WILL START ON THE 2ND TRY, SOMETIMES IT HESITATES. DEALER TOLD ME TO CONTINUE TO MONITOR UNTIL VEHICLE BREAKS DOWN.
DOOR LOCKS FREEZE UP. THE DRIVERS DOOR FROZE UP WHEN I STOPPED TO GET GAS (WHILE I WAS ON VACATION IN TN) COULD NOT OPEN DOOR FROM INSIDE OR OUT. THAT WAS IN 9/2015 I WAS TOLD IT WAS A FLUKE! PAID OVER $600 FOR REPAIR. YESTERDAY I WENT TO GET IN MY VEHICLE ON THE PASSENGER SIDE DOOR WOULD NOT OPEN! SAME SCENIRO CANNOT OPEN FROM INSIDE OR OUT!
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT THERE WAS A GAP BETWEEN THE TOP OF THE TAILGATE AND THE BODY OF THE VEHICLE. OVER TIME, THE GAP COLLECTED WATER AND CAUSED THE VEHICLE TO RUST AND ALSO DAMAGED THE ELECTRICAL PARTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GAP WAS A MAJOR MANUFACTURER DEFECT THAT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE PART FOR THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT NOTICED THAT BOTH TAIL LIGHTS WERE SEPARATED FROM THE MOLDING FRAME LINE. THE DEALER DIAGNOSED THAT THE TAIL LIGHTS CLIPS WERE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED TWICE BY THE PREVIOUS OWNER FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 10/18/17*LJ *TR
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT WHILE PARKED, THREE INCHES OF WATER ACCUMULATED ON THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
I USED THE REMOTE TO OPEN THE POWER LIFTGATE. I LEANED INTO THE BACK OF THE WAGON TO RETRIEVE SOMETHING, AND THE LIFTGATE CRASHED DOWN ONTO MY BACK. IT LIFTED BACK UP, AND THEN CRASHED DOWN AGAIN. I WAS ABLE TO GET OUT OF THE WAY, AND THE PROCESS WAS REPEATED UNTIL I MANUALLY SLAMMED THE LIFTGATE CLOSED. I OPENED IT AGAIN WITH THE REMOTE, AND THE SAME PROCESS OCCURRED. I CHANGED THE SETTING OF THE LIFTGATE TO MANUAL AND LIFTED IT MYSELF, AND AGAIN IT CRASHED DOWN. IT BRUISED MY BACK AND SHOULDER, BUT COULD HAVE DONE GRIEVOUS HARM TO SOMEONE ELSE. I AM TAKING IT TO THE DEALER TOMORROW. *TR
2010 CADILLAC CTS. CONSUMER STATES PROBLEM WITH BRAKES *TGW THE CONSUMER STATED SHE BEGAN HAVING PROBLEMS WITH THE BRAKES ONE WEEK AFTER PURCHASING THE VEHICLE. THE BRAKES WERE ALLEGEDLY REPLACED IN MARCH 2010. ALSO, THE DRIVER'S AIR BAG COMPARTMENT BECAME LOOSE AND HAD TO BE REPAIRED SEVERAL TIMES. IN JANUARY 2011, THE CONSUMER BECAME LOCKED INSIDE THE VEHICLE. THE PROBLEM WAS FIXED IN MAY 2011. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .