2012 Cadillac CTS Problems

DRIVER SIDE DOOR WOULD NOT OPEN FROM OUTSIDE WITH KEY OR FROM INSIDE WITH MANUAL LEVER. THE DOOR LOCK BUTTON WOULD NOT MOVE TO UNLOCK DOOR BY THE ELECTRIC SWITCH OR BY HAND. I HAD TO EXIT VEHICLE BY CRAWLING OVER CENTER CONSOLE AND EXITING PASSENGER SIDE. AT SOME LEVEL I CAN UNDERSTAND THE ELECTRICAL DOOR CONTROL FAILING, BUT I DO NOT FEEL IT IS SAFE TO NOT HAVE A MECHANICAL OPTION TO OPEN THE DOOR UNDER ELECTRICAL FAILURE. THIS FIRST HAPPENED WHILE VEHICLE WAS PARKED. MECHANIC NEEDED TO CRAWL IN THE PASSENGER SIDE AND REMOVE DOOR PANEL TO REPLACE DOOR LATCH ASSEMBLY. 62014 ON ODOMETER AT REPAIR TIME.

ATTEMPTED TO TURN ONTO MAJOR ROAD AND CAR STOPPED RUNNING LEAVING CAR 3 QUARTERS OF THE WAY INTO RIGHT LANE. HAS HAPPENED 5 PREVIOUS TIMES. WAS ALMOST HIT BY SEMI TRUCK WHICH WOULD HAVE KILLED MYSELF AND CHILD. HAS BEEN TAKEN TO 3 DIFFERENT DEALERSHIPS ON 5 DIFFERENT OCCASIONS FOR SAME FAILURE. NONE OF THE DEALERSHIPS COULD FIX THE ISSUE BUT ALL AGREE IT IS ELECTRONIC OR ELECTRICAL. CAR EMITS STRANGE SMELL AFTER LOSING POWER. CALLED GM HELP/CARE LINE AND FILED A CLAIM. CASE# [XXX]. SPOKE WITH SUPERVISOR [XXX] 1-800-790-5600 EXTENSION [XXX]. GM IS NOT WILLING TO CORRECT THE FAILURE OR INVESTIGATE CLAIM. OFFERED TO PAY FOR 1 HOUR OF SERVICE TIME TO TRY TO IDENTIFY ISSUE. VEHICLE IS NOT SAFE TO DRIVE AND WILL NOT LET WIFE OR CHILD RIDE IN. AFRAID THIS WILL BECOME ANOTHER FORD/FIRESTONE ISSUE AND KILL INNOCENT CONSUMERS. ALMOST KILLED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS SENT A LETTER ABOUT THE RECALL AND I SENT IT BACK SAYING I COULD NOT AFFORD TO PAY UP FRONT. THE SENT ANOTHER LETTER ABOUT THE DEADLINE AND I SENT BACK I COULD NOT AFFORD TO PAY UP FRONT. I NEVER GOT A RESPONSE BACK. MY LIGHTS ARE GETTING DIMMER AND CAN'T SEE AT NIGHT. THIS IS A SAFETY HAZARD THAT I DIDN'T CAUSE AND SHOULD HAVE BEEN REQUIRED TO REPAIR. I BOUGHT THE VEHICLE USED AND HAVE A FEW PAYMENTS LEFT. THIS IS A SAFETY ISSUE AND IT'S INCONVENIENT. THIS NEED TO BE INVESTIGATED.

THE HEAD LAMP HAS CONDENSATION AND WATER BUILT UP IN IT CAUSING THE BULB TO SHORT OUT. THE CLEAR COVER HAS BECOME STAINED YELLOW RUST COLOR FROM THE WATER. *TR

There have been a collection of other Vin numbers for this year make and model for the symptoms I have been experiencing since taking ownership in 2019. The vehicle will stall while running and randomly disable ALL WHEEL drive, Traction Control, ABS, and send Check engine light on causing me amdy son on infinite number of times to almost be hit In the middle of amd intersection, after a stop sign at low speeds, upon turning the wheels into or put of driveway, parking spaces and worst off at 60 mph on a freeway. This has resulted in multiple near accidents as the vehicle randomly disables itself. It occurs mostly after pressing the brakes to shift gears and almost always causes the vehicle to become inoperable for over an hour where it sits as there is no option to disable AWD or choose from FWD OR RWD. It happens in manual mode (or called performance mode) as well as automatic mode and has been occurring for 5 and a half years. I have been charged an exorbitant amount for supposed repairs from.dealers and mechanics who have claimed to fix it and I have severe autoimmune disease, a foot prosthetic, AND a minor child I have to transport to and from.school in the car. My issue and warning lights and symptoms mirror the recall of the Vin numbers the manufacturer has performed the recall repair on exactly and yet I have been sent from dealers who refuse to check the part that's defective which is I believe the hydrolic brake rod to the brake petal. The bold needs to be simply retorqued to the proper torque to fix the problem as it was either assembled improperly torqued and or can loosen over time resulting in dangerous and immediate and unexpected complete loss of power to the vehicle allowing people to slam into you at any time. I have had it towed numerous times after these incidents. All features, climate control, locks, entertainment, windows and everything functions when this happens. I have replaced batteries, brakes, oil changes etc. Unresolved.

The contact owns a 2012 Cadillac CTS. The contact stated that while driving at various speeds, the brake pedal was depressed and the AWD inadvertently deactivated, causing the vehicle to lose motive power. The service brake assist, check engine, traction control, ABS, and stabili-trak warning lights were illuminated. The vehicle was towed to two independent mechanics; however, no failure was found. The dealer was made aware of the failure but confirmed that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 11V536000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 130,000.

Front subframe crack around lower control arm bushing area. Common problem that’s going to end up killing someone when it completely separates

A combination of the lower control arm alignment adjustment bolt, it is just a slot and standard bolt. The alignment becomes loose over time and begins to work side to side in the slot, so retightening the bolt is the only solution to keep it from moving. The main issue is the subframe being made from aluminum and the machined slots for the lower arms, the "ears" for the lower arms are not machined or reenforced correctly which lead to severe fatigue cracks in the machined radius of the subframe. These cracks will cause the lower control arm to break free of the mounts and causing the front suspension to shift to the left or right and causing a crash. All it will take to break them off is a large enough bump and this WILL kill or injure someone.

There have been a collection of other Vin numbers for this year make and model for the symptoms I have been experiencing since taking ownership in 2019. The vehicle will stall while running and randomly disable ALL WHEEL drive, Traction Control, ABS, and send Check engine light on causing me amdy son on infinite number of times to almost be hit In the middle of amd intersection, after a stop sign at low speeds, upon turning the wheels into or put of driveway, parking spaces and worst off at 60 mph on a freeway. This has resulted in multiple near accidents as the vehicle randomly disables itself. It occurs mostly after pressing the brakes to shift gears and almost always causes the vehicle to become inoperable for over an hour where it sits as there is no option to disable AWD or choose from FWD OR RWD. It happens in manual mode (or called performance mode) as well as automatic mode and has been occurring for 5 and a half years. I have been charged an exorbitant amount for supposed repairs from.dealers and mechanics who have claimed to fix it and I have severe autoimmune disease, a foot prosthetic, AND a minor child I have to transport to and from.school in the car. My issue and warning lights and symptoms mirror the recall of the Vin numbers the manufacturer has performed the recall repair on exactly and yet I have been sent from dealers who refuse to check the part that's defective which is I believe the hydrolic brake rod to the brake petal. The bold needs to be simply retorqued to the proper torque to fix the problem as it was either assembled improperly torqued and or can loosen over time resulting in dangerous and immediate and unexpected complete loss of power to the vehicle allowing people to slam into you at any time. I have had it towed numerous times after these incidents. All features, climate control, locks, entertainment, windows and everything functions when this happens. I have replaced batteries, brakes, oil changes etc. Unresolved.

WHILE AT A RED LIGHT THE ENGINE IDLED DOWN AND THE TRACTION CONTROL WENT OFF, THEN THE VEHICLE POWER IS REDUCED

"service air bag" light is illuminated. Deal states the replacement part is out of production. Apparently, this is a relative common problem with this vehicle. The illumination of the warning light indicates the air bag system is not working.

The contact owns a 2012 Cadillac CTS. The contact stated that upon taking the vehicle to the dealer for servicing, he was informed that the front passenger's side air bag had failed. The air bag warning light was illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,273.

MY CAR WAS BROUGHT IN FOR VIBRATION AT ALDERMAN CADILLAC IN MERIDEN I TOOK IT IN AND COME TO FIND OUT, IT WAS THE POWER STEERING AND A MOTOR MOUNT. THE DEALER ASKED ME IF I WANTED TO TAKE THE CAR AFTER IT WAS FIXED ALTHOUGH HE TOLD ME THAT IT WOULDN'T BE SAFE TO DRIVE. I RECEIVED THE VEHICLE 3 DAYS LATER AND THE PROBLEM WAS STILL THERE. MY STEERING WHEEL WAS ALSO LOOSE AND THE ALIGNMENT WAS OFF. I TOOK IT BACK TO THE DEALER WITHING 20 HOURS TO TELL THEM THAT IT WAS NOT FIXED AND THAT THE CAR ALL OF A SUDDEN DRIVES TOTALLY DIFFERENT AND NOT IN A GOOD WAY. THE MANAGER OF THE SERVICE DEPARTMENT TOLD ME THAT THEY CAN'T FIX THE CAR BECAUSE IT'S TOO MUCH WORK. I DID NOT FEEL SAFE DRIVING MY VEHICLE WHICH I TOLD THE DEALER ABOUT 5 TIMES. THAT DID NOT MATTER TO THEM AT ALL. THE DEALER ARGUED ME DOWN AND I TOLD THEM THAT I WILL NOT DRIVE MY VEHICLE IN THE POSITION IT WAS IN. I WILL CONTINUE TO GO AS FAR AS I NEED TO DO GET THIS UNSAFE SITUATION HANDLED. I DO NOT APPRECIATE THIS. I TRUSTED IN CADILLAC AND I WILL NEVER GO BACK THERE AGAIN.

THE CAR BEGAN CUTTING OFF UNEXPECTEDLY WHEN STOPPING. THE MECHANIC TOLD US THE TIMING CHAIN WAS FAULTY. THE CAR BARELY HAS 65,000 MILES ON IT AND HAS PRIMARILY BEEN DRIVEN TO WORK ONLY, AVERAGING 20 MILES A DAY! WE CONTACTED THE COMPANY BUT THEY HAVE NOT RECALLED THE TIMING CHAIN ON THIS PARTICULAR CAR. IT HAS ON OLDER MODELS SO I WANTED TO REPORT TO HAVE THE NEWER MODELS FURTHER RESEARCHED AS WELL. THIS IS A HUGE SAFETY CONCERN AS INTERSECTIONS CAN BE DANGEROUS FOR AN UNPREDICTABLE CAR.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE ELECTRICAL TOUCH PAD SEIZED TO OPERATE WITHOUT WARNING, WHICH CAUSED THE DOOR NOT TO OPEN NORMALLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S CUSTOMER SERVICE CAMPAIGN TO ADDRESS THE FAILURE BY PRESSING AN EMERGENCY RELEASE BUTTON, BUT IT DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT AND REAR BUMPERS WERE LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NEEDED BODY WORK PRIOR TO IT BEING PURCHASED BY THE CONTACT. IN ADDITION, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE WAS MISSING COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,500.

A combination of the lower control arm alignment adjustment bolt, it is just a slot and standard bolt. The alignment becomes loose over time and begins to work side to side in the slot, so retightening the bolt is the only solution to keep it from moving. The main issue is the subframe being made from aluminum and the machined slots for the lower arms, the "ears" for the lower arms are not machined or reenforced correctly which lead to severe fatigue cracks in the machined radius of the subframe. These cracks will cause the lower control arm to break free of the mounts and causing the front suspension to shift to the left or right and causing a crash. All it will take to break them off is a large enough bump and this WILL kill or injure someone.

MY CAR WAS BROUGHT IN FOR VIBRATION AT ALDERMAN CADILLAC IN MERIDEN I TOOK IT IN AND COME TO FIND OUT, IT WAS THE POWER STEERING AND A MOTOR MOUNT. THE DEALER ASKED ME IF I WANTED TO TAKE THE CAR AFTER IT WAS FIXED ALTHOUGH HE TOLD ME THAT IT WOULDN'T BE SAFE TO DRIVE. I RECEIVED THE VEHICLE 3 DAYS LATER AND THE PROBLEM WAS STILL THERE. MY STEERING WHEEL WAS ALSO LOOSE AND THE ALIGNMENT WAS OFF. I TOOK IT BACK TO THE DEALER WITHING 20 HOURS TO TELL THEM THAT IT WAS NOT FIXED AND THAT THE CAR ALL OF A SUDDEN DRIVES TOTALLY DIFFERENT AND NOT IN A GOOD WAY. THE MANAGER OF THE SERVICE DEPARTMENT TOLD ME THAT THEY CAN'T FIX THE CAR BECAUSE IT'S TOO MUCH WORK. I DID NOT FEEL SAFE DRIVING MY VEHICLE WHICH I TOLD THE DEALER ABOUT 5 TIMES. THAT DID NOT MATTER TO THEM AT ALL. THE DEALER ARGUED ME DOWN AND I TOLD THEM THAT I WILL NOT DRIVE MY VEHICLE IN THE POSITION IT WAS IN. I WILL CONTINUE TO GO AS FAR AS I NEED TO DO GET THIS UNSAFE SITUATION HANDLED. I DO NOT APPRECIATE THIS. I TRUSTED IN CADILLAC AND I WILL NEVER GO BACK THERE AGAIN.

The contact owns a 2012 Cadillac CTS. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The contact stated the traction control was off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 50,000.

ON 3/23/2019 BOUGHT BRIDGESTONE TIRE PACKAGE FOR 2012 CADILLAC CTS PERFORMANCE. MY VEHICLE REQUIRES 2 SIZES OF TIRES, 265/45/18 & 235/50/18. THE TIRES ARE ALMOST BALD ARE 265/45/18 POTENZA. ON 11/29/2019 TIRE CHECK LIGHT COMES ON TO CHECK TIRE PRESSURE TO RIGHT REAR TIRE. SINCE WEATHER IS COLD, I EXPECT THE TIRE LIGHT TO COME ON AND OFF WHEN AIR HAS BEEN PUT IN. I WENT TO DISCOUNT TIRE TO PUT AIR, AND THE TECH INDICATED THE BACK 2 TIRES HAS A THREAD DEPTH OF 2 AND UNSAFE. I IMMEDIATELY WENT TO FIRESTONE COMPLETE AUTO CARE WHO I GOT THE TIRES FROM AND INSTALLATION. THEY PUT THE TIRE UP ON A SCOPE AND BOTH 2 TIRES IN BACK WERE ALMOST BALD IN THE MIDDLE. THE THREAD ON THE OUTER TIRES SEEMED FINE, BUT THE MIDDLE SECTION OF THE TIRE WAS ALMOST COMPLETELY BALD. THE TIRE TECHNICIAN TOOK MY CAR FOR TEST DRIVE TO SEE IF THERE WERE BALL JOINTS, SUSPENSION OR OTHER ISSUES THAT MAY BE CAUSING THE WEAR ON THE TIRE AND THE TECH FOUND NONE. I GO FAITHFULLY EVERY 3,000 MILES FOR OIL CHANGE AND TIRE ROTATION AT THE DEALERSHIP SO IF THERE ARE ISSUES, I WOULD HAVE KNOWN ABOUT THEM AND CORRECT THEM IMMEDIATELY. THERE WERE NO ISSUES FOUND AND THE ONLY EXPLANATION THAT FIRESTONE CAN GIVE ME IS THAT THESE TIRES ARE NOT MADE FOR YOUR CAR SINCE IT WAS A PERFORMANCE CAR.

WHILE DRIVING HEARD CLANKING UNDER THE CAR FOR ABOUT 2 BLOCKS THEN STOPED. TOOK IT TO THE DEALER AND FOUND OUT 2 BOLTS HAD BACKED OUT OF THE DRIVE SHAFT AND ONE HAD SHEARED. HAD THE EXACT SAME PROBLEM WITH A 2011 CTS. I HAD PURCHASED A WARRANTY WHEN I BOUGHT THE CAR IN 2018, CAR WAS REPAIRED. I DID NOTIFY CADILLAC. RIGHT FRONT HEADLIGHT HAS MOISTURE. UNDERSTAND CADILLAC USED INFERIOR SEALS PREVIOUSLY. WILL NEED TO REPLACE. LIGHT COST APPROXIMATELY $250.00.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 5 MPH, THE CONTACT HEARD AN ABNORMAL SOUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO MOORE CADILLAC (LOCATED AT 25450 PLEASANT VALLEY RD, CHANTILLY, VA 20152, (703) 939-9351) WHERE IT WAS DIAGNOSED THAT TWO DRIVESHAFT BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,318.

FRONT SUNROOF GLASS EXPLODED AND SHATTERED WITHOUT WARNING. *TR

AFTER FUELING THE CAR I WAS DISTRACTED AND FAILED TO REMOVE THE NOZZLE FROM THE TANK FILLER. AS I MOVED FORWARD, I HEARD A THUMP AND STOPPED. THE FUELING HOSE WAS PULLED FROM THE FILLER AND WAS ALSO DISCONNECTED FROM THE GAS PUMP. THERE IS A QUICK DISCONNECT ON THE HOSE THAT PARTED. EVIDENTLY ENOUGH PEOPLE MAKE THE SAME MISTAKE OTHERWISE THE QUICK DISCONNECT WOULD NOT HAVE BEE PROVIDED. THE STATION ATTENDANT SAID NOT TO WORRY IT IS EASY TO RECONNECT. HE SAID I WAS NOT THE FIRST PERSON TO DO THIS AND WON'T BE THE LAST. THERE IS AN EASY REMEDY TO PREVENT THIS FROM HAPPENING. ALL CARS SHOULD BE EQUIPPED WITH A SOUND WARNING INDICATING THAT THE FUEL HOSE IS STILL IN THE FILLER. EVEN BETTER THERE SHOULD BE AN INTERLOCK TO PREVENT THE CAR FROM STARTING. THIS WOULD NOT BE A VERY EXPENSIVE WARNING DEVICE. IT CERTAINLY WOULD MAKE MORE SENSE THAN HAVING THE WINDSHIELD WIPERS COME ON WHEN RAIN IS DETECTED. *TR

The driver’s seat latch to access the backseat started to work only sometimes. Now it doesn’t work at all

[XXX] 12 DEC 2013ACTDA NAME :[XXX] SEX :F RACE :B COURT :19TH JDC WARRANT TYPE :TRAFFIC, OUTSTANDING CHARGES: 32:61 USDOT: 2355249 TT&T SERVICES LLC - TRUCKING COMPANIES MAR 8, 2014 - 14023 STONE GATE DR BATON ROUGE, LA 70816 UNSAFE TRUCK DRIVING BASIC SERIOUS VIOLATION INDICATOR (Y = SERIOUS VIOLATION) TT&T SERVICES LLC - TRUCKING COMPANIES [XXX] UNSAFE TRUCK DRIVING BASIC SERIOUS VIOLATION INDICATOR (Y = SERIOUS VIOLATION FROM INVESTIGATION WITHIN) TT&T SERVICES LLC - TRUCKING COMPANY TT&T SERVICES LLC [XXX] MOTOR CARRIER (MC) NUMBER: [XXX] USDOT: [XXX] MCS-150 DATE: 5-NOV-2012 MCS-150 MILEAGE: 20,000 MCS-150 MILEAGE YEAR: 2012 TOTAL TRUCKS: 1 POWER UNITS: 1 TOTAL DRIVERS: 1 TT&T SERVICES LLC IS CARRIER TT&T SERVICES LLC PHONE: DOES TT&T SERVICES LLC TRANSPORT HAZARDOUS MATERIAL? NO CARRIER OPERATION: N/A TT&T SERVICES LLC IN TRANSPORT BUSINESS SINCE 5-NOV-2012 CARGO HAULED (MARKED X - GREEN COLOR) BY TT&T SERVICES LLC - LOUISIANA TRUCKING COMPANY FRESH PRODUCEX GENERAL FREIGHT HOUSEHOLD METAL SHEET MOTOR VEHICLES TOWAWAY LUMBER BUILDING MATERIALS MOBILE HOMES MACHINERY LIQUIDS GASES INTERMODAL PASSENGERS OILFIELD EQUIPMENT LIVESTOCK GRAIN FEED HAY COAL MEAT GARBAGE USMAIL X CHEMICALS DRYBULK REFRIGERATED FOOD BEVERAGES PAPER PRODUCTS UTILITIES AGRICULTURAL FARM SUPPLIES CONSTRUCTION ELECTRONICS COSMETICS GARMENTS TEXTILE GLASS, PORCELAIN, CERAMIC, STONEWARE TANYA RIVER IN BATON ROUGE LA SINGLE LOCATION IN BATON ROUGE, LOUISIANA ORGANIZATION: [XXX] UNITED STATES COUNTY EAST BATON ROUGE COMPANY PROFILE THIS LISTING IS FOR[XXX] SINGLE LOCATION IN BATON ROUGE, LA. [XXX]: WAS FOUNDED IN 2012 AND IS PRIVATELY HELD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR